---
description: Page 16 - See the list of the best Chatbot Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 16 - Chatbot Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software) > [Page 16](https://www.capterra.com.au/directory/32448/chatbot/software?page=16)

# Chatbot Software

Canonical: https://www.capterra.com.au/directory/32448/chatbot/software

Page: 16 / 22\
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Next: [Next page](https://www.capterra.com.au/directory/32448/chatbot/software?page=17)

> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [ExpertEase AI](https://www.capterra.com.au/software/1076261/ExpertEase-AI) (0 reviews) — ExpertEase AI is a chatbot SaaS solution that uses natural language processing to create customizable AI solutions for businesses.
2. [WizeBot](https://www.capterra.com.au/software/1076494/WizeBot) (0 reviews) — AI-based chatbot tool that helps businesses send mass messages securely through the official WhatsApp API, generate QR codes and more.
3. [Zoe Copilot](https://www.capterra.com.au/software/1076529/Zoe-Copilot) (0 reviews) — Zoe Copilot is a conversational shopping guide software that merges recommendations and search to enhance online customer experiences.
4. [LiveChat 360](https://www.capterra.com.au/software/1076546/LiveChat-360) (0 reviews) — LiveChat 360 is a software that integrates WhatsApp, Facebook, and Instagram to help users automate customer interactions via chatbots.
5. [Athena](https://www.capterra.com.au/software/1076600/Athena) (0 reviews) — Athena is an AI messenger platform that automates customer support and lead generation through integrated AI chatbot functionality.
6. [Zupport](https://www.capterra.com.au/software/1076823/Zupport) (0 reviews) — Zupport is an AI customer support software that automatically handles inquiries through customizable AI agents with unlimited seats.
7. [Flyweight](https://www.capterra.com.au/software/1076919/Flyweight) (0 reviews) — AI chatbot software boosting Shopify sales and providing customer support with a customizable assistant with multiple personalities.
8. [Hinology AI Agent](https://www.capterra.com.au/software/1076947/Hinology-AI-Agent) (0 reviews) — Hinology AI Agent uses multiple AI models and smart automation to understand messages, decide actions, and run real business tasks
9. [Breezy](https://www.capterra.com.au/software/1077061/Breezy) (0 reviews) — Breezy is a communication platform that delivers AI-powered phone systems and virtual receptionist services for solo professionals.
10. [botsense](https://www.capterra.com.au/software/1077120/botsense) (0 reviews) — botsense is a WhatsApp marketing tool for businesses to send broadcasts, engage in live chat, and analyze performance.
11. [ItsBot Chat Agent](https://www.capterra.com.au/software/1077208/ItsBot-Chat-Agent) (0 reviews) — Chatbot solution that helps businesses answer customer questions using personalized brand tone and knowledge on a unified interface.
12. [NoraVoice](https://www.capterra.com.au/software/1077257/NoraVoice) (0 reviews) — Noravoice is an AI-powered voicebot platform that automates customer interactions across multiple channels for various industries.
13. [Nexis+ AI](https://www.capterra.com.au/software/1066792/nexis-ai) (0 reviews) — Nexis+ AI is an AI research tool that revolutionize the way companies conduct their research and analysis.
14. [Lexis+ AI](https://www.capterra.com.au/software/1077259/Lexis-AI) (0 reviews) — Lexis AI is a legal research platform and AI assistant that drafts, summarizes, analyzes, and responds like a trusted colleague.
15. [BudBot](https://www.capterra.com.au/software/1077414/BudBot) (0 reviews) — BudBot is AI-powered cannabis ecommerce software helping dispensaries boost sales and provide continuous customer support.
16. [Zoom AI Companion](https://www.capterra.com.au/software/1077420/Zoom-AI-Companion) (0 reviews) — Productivity solution that helps businesses manage task identification and execution, calendars, agenda, content generation and more.
17. [Svalync](https://www.capterra.com.au/software/1077440/Svalync) (0 reviews) — Svalync is an AI platform that streamlines business tasks through customizable workflows, chatbots, and voice AI tools.
18. [WebsiteChat](https://www.capterra.com.au/software/1077451/WebsiteChat) (0 reviews) — WebsiteChat is an AI-enabled chat solution that automates customer interactions on websites without requiring coding skills.
19. [InstantDM](https://www.capterra.com.au/software/1077461/InstantDM) (0 reviews) — InstantDM is a Meta-verified Instagram DM automation tool that helps businesses and creators auto-reply to comments, capture leads.....
20. [Alex AI](https://www.capterra.com.au/software/1077542/Alex-AI) (0 reviews) — Alex AI by reHeroes is a chatbot that helps resolve tenant issues and generates leads using natural language processing.
21. [OmniGenX.Ai](https://www.capterra.com.au/software/1077566/OmniGenX-Ai) (0 reviews) — Cloud-based and AI-enabled platform that integrates Salesforce with WhatsApp and other channels to automate customer interactions.
22. [MakeBox.ai](https://www.capterra.com.au/software/1077636/MakeBox-ai) (0 reviews) — MakeBox.ai is business automation software that streamlines operations across various channels and platforms using AI technology.
23. [Guideline Buddy](https://www.capterra.com.au/software/1077735/Guideline-Buddy) (0 reviews) — Guideline Buddy is an AI chatbot that helps mortgage professionals efficiently search and interpret underwriting guidelines.
24. [Agent.so](https://www.capterra.com.au/software/1077759/Agent-so) (0 reviews) — Chatbot solution that enables businesses to create, train, and chat with intelligent assistants for handling productivity tasks.
25. [Navu](https://www.capterra.com.au/software/1077814/Navu) (0 reviews) — Navu, an AI companion software for B2B sites, guides visitors, provides analytics, and boosts engagement—no site overhauls needed.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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A 7-day free trial and a Starter plan at $99/month make it easy to get started. Trusted by over 100 companies of all sizes, Athena AI reduces operational overhead, increases customer satisfaction, and drives more conversions—all while maintaining a consistent brand voice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec13d891-7204-4827-b4a5-f8905f2c4aab.jpeg","url":"https://www.capterra.com.au/software/1076600/Athena","@type":"ListItem"},{"name":"Zupport","position":6,"description":"Zupport is an AI customer support software that automates support operations through intelligent agents. The platform enables reading customer data, making data changes, and executing customized tasks based on specific company needs. Zupport handles duplicated issues automatically by leveraging existing knowledge bases, websites, and previous conversations to train its AI for accurate responses. 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The software integrates with existing customer service channels through its routing system while providing instant responses based exclusively on store data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/656a4640-a3df-456c-93ee-1f713ca38a4d.png","url":"https://www.capterra.com.au/software/1076919/Flyweight","@type":"ListItem"},{"name":"Hinology AI Agent","position":8,"description":"✨ Hinology AI Agent\nTransforms business automation by combining multiple AI models and specialized agents in one unified system.\n\n🔍 Understands & analyzes every message\n🧠 Chooses the right AI model for each task\n⚙️ Executes actions automatically across your tools\n📊 Learns and improves with every interaction\n\n✅ Multi-Model Intelligence\nUses the strengths of different AI engines\n( chatGPT 5 + Claude 4.5 or Grok ) for higher accuracy and fewer errors.\n\n✅ Multi-Agent Workflow\nConversation, Sales, Operations, and Automation agents work together like a digital team.\n\n✅ Deep Integrations\nWorks with WhatsApp, Instagram, Facebook, websites, CRMs, email, APIs, n8n, and Make.\n\n✅ Real Operations, Not Just Replies\nChecks inventory, updates CRMs, manages leads, schedules appointments, and triggers workflows instantly.\n\nHinology creates a fast, scalable, adaptive intelligence layer that most platforms simply cannot match.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7670d602-71f7-43b5-a673-78c0d766c909.webp","url":"https://www.capterra.com.au/software/1076947/Hinology-AI-Agent","@type":"ListItem"},{"name":"Breezy","position":9,"description":"Breezy is a smart phone system and virtual receptionist software that combines AI-powered call answering capabilities with SMS functionality, automated follow-ups, and contact management tools. 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ItsBot Chat Agent includes customization options for welcome messages, AI model selection, and visual elements to align with brand identity.\n\nThe system captures visitor information, segments leads and can escalate complex conversations to human team members when needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6966df9a-5825-44b6-8717-3d53305324b4.jpeg","url":"https://www.capterra.com.au/software/1077208/ItsBot-Chat-Agent","@type":"ListItem"},{"name":"NoraVoice","position":12,"description":"Noravoice is an AI-powered voicebot software that automates customer interactions across multiple communication channels. The system processes natural language to handle appointments, reservations, inquiries, and support requests for various industries including healthcare, hospitality, real estate, and education. Noravoice integrates with existing business systems such as CRMs, booking platforms, and ticketing systems while providing multilingual support. The platform includes analytics functionality that captures call transcripts and performance metrics to help businesses refine their automated customer service operations. The voicebot responds to user queries with minimal delay, maintaining conversation flow across voice calls, web chat, messaging applications, and social media platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5c4f65d4-aa61-41d4-977d-e685ec82d156.png","url":"https://www.capterra.com.au/software/1077257/NoraVoice","@type":"ListItem"},{"name":"Nexis+ AI","position":13,"description":"Nexis+ AI is an AI research tool that leverages the power of Gen AI to revolutionize the way companies and market researchers conduct their research and analysis. Nexis+ AI offers an advanced platform that can supercharge research capabilities, providing users with unparalleled insights and data analysis opportunities. 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The chatbot assists with product discovery, answers common questions about cannabis types and effects, and engages with customers during their online shopping experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e90d8d17-956a-4563-8ca5-2450f92d8242.jpeg","url":"https://www.capterra.com.au/software/1077414/BudBot","@type":"ListItem"},{"name":"Zoom AI Companion","position":16,"description":"Zoom AI Companion is an artificial intelligence-based assistant integrated into the Zoom platform for streamlined productivity and communication. The system enables teams to identify and manage tasks across meetings, chats, emails, and documents, helping users stay organized throughout the workday.\n\nIt provides writing assistance by drafting content based on context from previous interactions and creates meeting agendas with real-time summarization capabilities. The tool offers customer experience automation by handling inquiries and providing accurate responses. Zoom AI Companion works behind the scenes to help users complete tasks, create stronger content, and maintain relationships. Additional customization options allow organizations to personalize the AI experience to address specific needs through specialized agents and skills.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c355920d-0c0d-4a5c-af8c-1bb5d894eef7.jpeg","url":"https://www.capterra.com.au/software/1077420/Zoom-AI-Companion","@type":"ListItem"},{"name":"Svalync","position":17,"description":"Svalync is an AI workflow automation software that combines chatbot, voice AI, and process automation capabilities in a single platform. The system features a drag-and-drop interface that allows users to build custom workflows without coding knowledge, connecting various applications through integrations with tools like Zapier and APIs. \n\nSvalync's voice AI component handles inbound and outbound calls with natural speech patterns, while its chatbot functionality responds to customer inquiries across website and messaging channels. The platform includes a marketplace with pre-built workflow templates for various business processes. The automation tools work together to handle repetitive tasks including lead management, appointment scheduling, data collection, and CRM updates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3a851bdf-d649-45f0-b3e3-38a593a55bfe.png","url":"https://www.capterra.com.au/software/1077440/Svalync","@type":"ListItem"},{"name":"WebsiteChat","position":18,"description":"WebsiteChat is a website chat software that automates customer interactions through AI-powered conversations. The platform enables continuous customer support by delivering context-driven responses that understand user intent. WebsiteChat integrates with various website builders including WordPress, Squarespace, Webflow, Wix, Framer, and Shopify without requiring coding skills. \n\nThe system features customizable appearance settings that allow adjustments to colors, fonts, and chat styles to align with brand identity. WebsiteChat includes analytics capabilities that monitor interactions and conversation history, providing insights into customer engagement patterns. The platform works by allowing users to train the assistant using PDFs or URLs, embedding it on websites with a code snippet, and then tracking customer interactions through the dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1f578970-fa3f-4bd4-84a6-7f43262a5618.png","url":"https://www.capterra.com.au/software/1077451/WebsiteChat","@type":"ListItem"},{"name":"InstantDM","position":19,"description":"InstantDM is a Meta-verified Instagram automation platform that helps creators, coaches, brands, and ecommerce businesses engage, convert, and support followers using direct messages. With no-code flow builders, AI-powered comment replies, and story/keyword triggers, InstantDM enables you to automate lead capture, customer support, product selling, and engagement — all within Instagram.\n\nWhether you're managing high-volume campaigns or scaling 1:1 conversations, InstantDM makes it simple to launch DM workflows in minutes. The platform supports unlimited contacts, smart analytics, and 100% compliance with Meta’s official API, making it a reliable and scalable solution for social commerce.\n\n✅ Key Features:\n\n    Meta-verified API access\n\n    AI auto-replies to comments and DMs\n\n    Keyword-based trigger flows\n\n    Story and reel automation\n\n    No-code drag-and-drop flow builder\n\n    Advanced analytics (CTR, geo, open rates)\n\n    Unlimited contacts and campaign scaling","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9be0eb25-acff-455d-b19d-57c8c5ffa266.png","url":"https://www.capterra.com.au/software/1077461/InstantDM","@type":"ListItem"},{"name":"Alex AI","position":20,"description":"Alex AI by reHeroes is a property management software designed to transform how property managers, agents, and owners handle daily operations. It offers tools to help simplify and streamline property management tasks. The standout reHeroes feature uses AI and natural language processing to resolve maintenance issues, answer tenant questions, generate leads, and handle routine inquiries, saving time and enhancing tenant experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c5e1cc7-e977-4815-9d44-81c2e0b30862.png","url":"https://www.capterra.com.au/software/1077542/Alex-AI","@type":"ListItem"},{"name":"OmniGenX.Ai","position":21,"description":"Cloud-based and AI-enabled customer engagement platform that connects Salesforce with multiple communication channels including WhatsApp, webchat, social media, and email to create a unified omnichannel experience. OmniGenX features AI-enabled chatbots that automate lead capture, customer responses, appointment scheduling, and document sharing while providing constant customer support capabilities. The platform includes an admin dashboard that offers visibility into customer interactions, agent performance, and analytics. The system streamlines workflows through task automation, calendar synchronization, and document sharing functions across sales, marketing, and support teams within the Salesforce environment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c4aa8f0-b884-4cdd-a05e-39a4f606a0c5.jpeg","url":"https://www.capterra.com.au/software/1077566/OmniGenX-Ai","@type":"ListItem"},{"name":"MakeBox.ai","position":22,"description":"MakeBox.ai is a business process automation software that streamlines operations through AI-powered solutions across multiple business channels. The platform features AI voice agents that answer calls, schedule appointments, and handle customer inquiries around the clock. MakeBox.ai integrates with various platforms including Etsy, Shopify, QuickBooks, and social media channels to automate routine tasks such as order processing, content publishing, and financial management. The system includes chatbot functionality for websites and messaging platforms, email automation for campaigns and responses, and social media management tools. MakeBox.ai processes data through its AI engine to generate reports, analyze performance metrics, and optimize business workflows without human intervention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a7f22e1-c0e9-460e-8c74-2afbfb897ab4.png","url":"https://www.capterra.com.au/software/1077636/MakeBox-ai","@type":"ListItem"},{"name":"Guideline Buddy","position":23,"description":"Guideline Buddy is an AI-powered mortgage guideline search software that helps mortgage professionals find and interpret underwriting guidelines. The platform features a generative AI chatbot trained specifically on mortgage underwriting guidelines from agencies, correspondent investors, and wholesale lenders. Guideline Buddy eliminates the need for manual PDF searches by providing instant access to relevant guideline information, allowing users to structure loan scenarios more efficiently. The system automatically updates with the latest guidelines as they are released, ensuring mortgage professionals always have access to current information. The chatbot responds to specific questions in plain language, pointing users to exact guideline locations while maintaining data security through encryption and strict access controls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7220959f-7059-4568-bf6f-8693bb4365d0.jpeg","url":"https://www.capterra.com.au/software/1077735/Guideline-Buddy","@type":"ListItem"},{"name":"Agent.so","position":24,"description":"Agent.so is a chatbot platform that enables users to interact with hundreds of AI agents for various business and personal tasks. The system provides a comprehensive suite of features including the ability to chat with pre-made AI agents, create custom agents, train them with specific data, and use AI apps for content generation.\n\nAgent.so incorporates built-in encryption for privacy protection and allows users to share AI chat conversations through secure links. The platform offers unlimited chats and enterprise-ready capabilities while maintaining a focus on user privacy with no data sharing policies. Agent.so supports multiple AI models and continues to expand its functionality through regular updates to the system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c06be0ad-14a5-4f48-ba19-38856a6a91f4.jpeg","url":"https://www.capterra.com.au/software/1077759/Agent-so","@type":"ListItem"},{"name":"Navu","position":25,"description":"Navu is an AI companion software designed specifically for B2B websites. The platform features an interactive AI Sidebar that answers visitor questions while maintaining their browsing experience, alongside Journey Explorer analytics that help track visitor behavior and identify potential issues in marketing funnels. Navu integrates through a simple embed code, enhancing existing websites without requiring complete redesigns. The system supports multiple languages and includes functionality for guiding visitors, analyzing user journeys, and improving website engagement. The Sidebar works alongside existing content to address visitor inquiries, with options to integrate with live chat and message capabilities, while the analytics tools provide insights into visitor activities and website performance areas that need attention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a7a009e-3c5f-44cd-9838-f62e01993465.png","url":"https://www.capterra.com.au/software/1077814/Navu","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/32448/chatbot/software?page=16#itemlist","numberOfItems":25}
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