Chatbot Software

"I started working as a consultant for a company, and their first project was to add a chatbot to..." Read the full review

Jessica

Inbound Marketing Consultant in Argentina

This information was sourced from Tidio

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Tidio

Pros:

The integration was as easy as possible. The interface is intuitive and simple to navigate. Read more

Cons:

Its got limited export capability and some granular metrics I like to follow seem to be missing. Their add-on/upgrade structure also feels uneven and confusing. Read more

This information was sourced from Tidio

Who Uses Tidio?

Tidio helps 300,000+ businesses of all sizes, including Glovo, Praktiker, and ADT Security offer timely support and generate sales with an AI-powered...

Countries available

Australia, Brazil, Canada, China, France, Germany, India, Japan, Mexico, United Kingdom , United States and 1 others

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

SAAS First

5.0 (1)

This information was sourced from verified user reviews of SAAS First

Ease of Use 3.0
Customer Service 5.0
Value for Money 4.0

Verified reviewers

"working with SAAS First feels like utilizing a sophisticated all-in-one platform akin to the..." Read the full review

Jayan

Full Stack Developer in India

This information was sourced from SAAS First

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from SAAS First

Who Uses SAAS First?

Small and medium online businesses, including SaaS and e-commerce.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

English

CoSupport AI

5.0 (2)

This information was sourced from verified user reviews of CoSupport AI

Ease of Use 5.0
Customer Service 5.0
Value for Money 5.0

Verified reviewers

"We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if..." Read the full review

Karyna

CEO in Germany

This information was sourced from CoSupport AI

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from CoSupport AI

Who Uses CoSupport AI?

Companies seeking to enhance efficiency and accuracy in customer support and business operations with patented AI technology that automates client...

Countries available

Albania, Andorra, Australia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus , Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hong Kong SAR China, Hungary, Iceland, India, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Philippines, Poland, Portugal, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Arab Emirates, United Kingdom, United States, Vatican City, Åland Islands and 53 others

Languages

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch , English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese and 37 others

Dokmee AI Chat Software

(0)

This information was sourced from Dokmee AI Chat Software

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from Dokmee AI Chat Software

Who Uses Dokmee AI Chat Software?

Countries available

Bahrain, France, Indonesia, Italy, Mexico, Singapore, United States

Languages

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, English , Finnish, French, Irish, Italian, Japanese, Portuguese, Spanish, Traditional Chinese and 8 others

ChatBot

4.7 (56)

This information was sourced from verified user reviews of ChatBot

Ease of Use 4.8
Customer Service 4.7
Value for Money 4.6

Verified reviewers

"BotEngine by LiveChat gave me the performance, reliability, and integration I needed from a bot..." Read the full review

Greg

Owner in US

This information was sourced from ChatBot

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of ChatBot

Pros:

The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours. Read more

Cons:

There are some limitations depending on your plan, but overall there's very little to dislike. I can't find things that disturb me. Read more

This information was sourced from ChatBot

Who Uses ChatBot?

ChatBot is designed for any company looking to design, build and deploy custom chatbots for sales, marketing and support.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian , Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian and 7 others

Freshchat

4.1 (111)

This information was sourced from verified user reviews of Freshchat

Ease of Use 4.1
Customer Service 3.8
Value for Money 4.0

Verified reviewers

"We are very happy with the features in Freshchat, starting from Segmentation and even the Advanced..." Read the full review

Amirullah

Product Specialist in Indonesia

This information was sourced from Freshchat

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Freshchat

Pros:

I loved the fact that you could have live conversations with customers or visitors to my website. This way it is easier to make them buy a service before they leave. Read more

Cons:

Sometimes i forget to check the messages and i miss lot of chat queries because of not receiving desktop notifications for new chat messages. I check emails less often. Read more

This information was sourced from Freshchat

Who Uses Freshchat?

Freshchat target market comprises customer support, teams of Saas, and eCommerce companies with up to 50 team members using the product.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Chinese, Dutch, English, French, German, Japanese, Korean, Polish, Portuguese, Russian , Spanish, Swedish, Thai, Turkish and 4 others

Pipedrive

4.5 (2,988)

This information was sourced from verified user reviews of Pipedrive

Ease of Use 4.5
Customer Service 4.4
Value for Money 4.4

Verified reviewers

"I’m really pleased with the improved efficiency we’ve achieved by switching to Pipedrive and I..." Read the full review

Jamie

Head of Growth in UK

This information was sourced from Pipedrive

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Pipedrive

Pros:

Neatly organized and friendly application. The most liked feature is the chat support team. Read more

Cons:

The only thing that is kinda confusing especially to non-technical person is on integrating with third-party tools. Most of it needs to be connected with Zapier which is again another subscription. Read more

This information was sourced from Pipedrive

Who Uses Pipedrive?

Sales teams and small businesses looking for a simple yet powerful sales tool to help them stay organized.

Countries available

Algeria, American Samoa, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus , Belgium, Bolivia, Botswana, Brazil, Bulgaria, Cambodia, Cameroon, Canada, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guam, Guatemala, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kiribati, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Marshall Islands, Mauritius, Mexico, Micronesia, Monaco, Morocco, Nauru, Netherlands, New Caledonia, New Zealand, Nigeria, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Rwanda, Samoa, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tonga, Trinidad & Tobago, Tunisia, Tuvalu, Türkiye, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Venezuela, Vietnam, Wallis & Futuna and 114 others

Languages

Czech, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian , Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian and 6 others

Writesonic

4.8 (2,031)

This information was sourced from verified user reviews of Writesonic

Ease of Use 4.8
Customer Service 4.6
Value for Money 4.6

Verified reviewers

"I love the tool. It creates some great content at a reasonable price. Once you're familiar with the..." Read the full review

John

Owner in US

This information was sourced from Writesonic

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Writesonic

Pros:

The feature I love most about WriteSonic is the AI Article Writer. This feature is easy to use and helps to give you a starting point in how to model the content for your blog posts or articles. Read more

Cons:

Using credits for minor changes - very frustrating. Read more

This information was sourced from Writesonic

Who Uses Writesonic?

Any company or individual that regularly writes copy or content.

Countries available

Not provided by vendor

Languages

Brazilian Portuguese, Bulgarian, Chinese, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish , French, German, Greek, Hungarian, Italian, Japanese, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish and 14 others

Appy Pie

4.6 (1,365)

This information was sourced from verified user reviews of Appy Pie

Ease of Use 4.6
Customer Service 4.7
Value for Money 4.5

Verified reviewers

"reduced waiting hours for creating applications, images or videos is now easier with unique designs..." Read the full review

Walter

Adviser in US

This information was sourced from Appy Pie

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Appy Pie

Pros:

The integration with our current business process was fairly easy. The main features to build an app out of the box are there. Read more

Cons:

At times the uploading of videos or images during app set up can be unsuccessful and need to be redone. Read more

This information was sourced from Appy Pie

Who Uses Appy Pie?

Businesses of all sizes, Ecommerce Stores, Churches, RJs or DJs, Restaurants, Cafes, Bars, Clubs, Doctors, Students, NGOs and More..

Countries available

Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, South Africa , United Kingdom, United States and 2 others

Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew , Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian and 16 others

Intercom

4.5 (1,063)

This information was sourced from verified user reviews of Intercom

Ease of Use 4.4
Customer Service 4.3
Value for Money 4.0

Verified reviewers

"INTERCOM IS EASY APP TO MAKE SURE THAT YOU STAY KEEP IN TOUCHWITH MY TEAMWORKER!" Read the full review

ginda

Teacher manager in Indonesia

This information was sourced from Intercom

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Intercom

Pros:

Combined with my WordPress website, it has revolutionized my customer service. It's very easy to use for both the end user and me as an admin, yet so powerful. Read more

Cons:

Customer service is terrible and they just don't give two hoots about their customers. Constantly introducing new features but not actually fixing the main feature that someone would need. Read more

This information was sourced from Intercom

Who Uses Intercom?

Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, rely on Intercom to deliver efficient...

Countries available

Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Netherlands, New Zealand, Singapore, Taiwan , United Kingdom, United States and 2 others

Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew , Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish and 12 others

Birdeye

4.7 (658)

This information was sourced from verified user reviews of Birdeye

Ease of Use 4.7
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but..." Read the full review

Nick

CEO in Canada

This information was sourced from Birdeye

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Birdeye

Pros:

We chose Birdeye because of its ability to integrate with our clients dental softwares. Read more

Cons:

Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is. It could be user error, but IDK. Read more

This information was sourced from Birdeye

Who Uses Birdeye?

Birdeye is the leading AI-powered reputation and social media management platform for local brands.

Countries available

Australia, Canada, Mexico, New Zealand, Puerto Rico, United Kingdom, United States

Languages

English

Userlike

4.6 (646)

This information was sourced from verified user reviews of Userlike

Ease of Use 4.5
Customer Service 4.6
Value for Money 4.3

Verified reviewers

"Overall, Userlike has helped us grow as a business by creating a customer relation with each and..." Read the full review

Coty

CEO in US

This information was sourced from Userlike

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Userlike

Pros:

Easy to use and even quite easy to implement. You need some time to walk through all settings but they are already drilled down to a minimum. Read more

Cons:

As compensation they proposed us a free month of subscription (32USD). But the loss caused by this issue would cost thousands of usd. Read more

This information was sourced from Userlike

Who Uses Userlike?

Userlike works for any company size and adapts to your needs and business goals. Small and medium-sized companies, NGOs as well as large corporations...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian , Polish, Portuguese, Russian, Spanish, Swedish, Turkish and 6 others

ExecVision

4.3 (354)

This information was sourced from verified user reviews of ExecVision

Ease of Use 4.3
Customer Service 4.4
Value for Money 4.1

Verified reviewers

"Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can..." Read the full review

Christopher

Wholesaler in US

This information was sourced from ExecVision

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of ExecVision

Pros:

Easy to use, have scenario, have conversation outline. Read more

Cons:

The extreme lag time with longer recordings being uploaded to my account is very frustrating. It interrupts my workflows for ongoing development when they take longer than desired. Read more

This information was sourced from ExecVision

Who Uses ExecVision?

ExecVision serves sales, success, and support teams from all types of companies. We help organizations optimize the performance of their teams who...

Countries available

United States

Languages

English

Smartsupp

4.6 (343)

This information was sourced from verified user reviews of Smartsupp

Ease of Use 4.8
Customer Service 4.5
Value for Money 4.4

Verified reviewers

"excellent service! this app is awesome! the epitome of cool!" Read the full review

Danny

Poet in US

This information was sourced from Smartsupp

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Smartsupp

Pros:

I like that it shows pages that they are visiting. The possibility of personalizing automatic messages as well as programming customer service hours. Read more

Cons:

I was not able to discover the weak points of the app. Read more

This information was sourced from Smartsupp

Who Uses Smartsupp?

Smartsupp is your personal online shopping assistant combining live chat, chatbots, and video recordings. We drive sales through conversation and...

Countries available

Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada , China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom, United States, Vatican City, Åland Islands and 51 others

Languages

Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Polish, Russian , Spanish and 1 others

Drift

4.5 (198)

This information was sourced from verified user reviews of Drift

Ease of Use 4.4
Customer Service 4.4
Value for Money 4.1

Verified reviewers

"With two substantially different audiences being targeted by our business, and a general need to do..." Read the full review

Rob

Content & SEO Specialist in US

This information was sourced from Drift

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Drift

Pros:

Customer service is just a chat ping away. They are always attentive and help you proactively. Read more

Cons:

The other features aren't explained well, and not sure where to look if I wanted them explained. The image that can be placed with the pop-up message is very limited in customization. Read more

This information was sourced from Drift

Who Uses Drift?

Businesses that want to translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, and a...

Countries available

Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

Languages

Chinese, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese , Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish and 9 others

Rocket.Chat

4.3 (152)

This information was sourced from verified user reviews of Rocket.Chat

Ease of Use 4.3
Customer Service 4.1
Value for Money 4.4

Verified reviewers

"Rocket.Chat has been very useful and relatively low-maintenance. Especially since we deployed it in..." Read the full review

Hendy

CTO in Indonesia

This information was sourced from Rocket.Chat

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Rocket.Chat

Pros:

Extremely inexpensive for business compared to something like Slack or Teams. A plethora of customization when it comes to permissions. Read more

Cons:

I still see stability issues, sometimes chats not refreshing, and random minor issues. It's quite hard to debug/diagnose the issue, and on GitHub some issues have been waiting for weeks or months. Read more

This information was sourced from Rocket.Chat

Who Uses Rocket.Chat?

Companies that are in highly regulated industries and handling sensitive customer or business information.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others

Languages

English

Tiledesk

4.5 (147)

This information was sourced from verified user reviews of Tiledesk

Ease of Use 4.5
Customer Service 4.4
Value for Money 4.5

Verified reviewers

"We switched to Tiledesk from Drift, and are not looking back! Tiledesk is more lightweight (better..." Read the full review

Peter

Co-Founder in US

This information was sourced from Tiledesk

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Tiledesk

Pros:

It is a cost-effective tool but needs lots of improvement. Read more

Cons:

Setting up a self instance was complicated. I'll leave that to the pros. Read more

This information was sourced from Tiledesk

Who Uses Tiledesk?

Tiledesk is a versatile tool for marketers, entrepreneurs, customer service teams, chatbot developers, and conversation designers. Businesses of all...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others

Languages

Arabic, Chinese, English, French, German, Italian, Kazakh, Portuguese, Russian, Serbian , Spanish, Swedish, Turkish, Ukrainian and 4 others

OnceHub

4.6 (131)

This information was sourced from verified user reviews of OnceHub

Ease of Use 4.1
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"I've experimented with a few other scheduling & booking apps. ScheduleOnce by OnceHub stands out as..." Read the full review

Alexander

Director of Operations in Canada

This information was sourced from OnceHub

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of OnceHub

Pros:

Easy to use, live people support when I need it, cost/value. Read more

Cons:

There is no way I can downgrade the plan for a limited duration. As in I cannot pause usage of this account if I am sure I dont use this for a month. Read more

This information was sourced from OnceHub

Who Uses OnceHub?

OnceHub powers sales, marketing, customer service and support in regulated industries like financial services and healthcare, as well as in coaching...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 214 others

Languages

Brazilian Portuguese, Dutch, English, French, German, Spanish

TeamSupport Messaging & Live Chat

4.6 (110)

This information was sourced from verified user reviews of TeamSupport Messaging & Live Chat

Ease of Use 4.6
Customer Service 4.5
Value for Money 4.4

Verified reviewers

"Super easy to use and lots of settings so that I can make the chat functions work best for me. ..." Read the full review

Josh

Director, Sales in US

This information was sourced from TeamSupport Messaging & Live Chat

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of TeamSupport Messaging & Live Chat

Pros:

Easy to use from as a customer and as a company. Read more

Cons:

It's an oversight sometimes and we don't always realize that no one is online and people that are trying to chat with a rep have to send an email because we don't have anyone online. Read more

This information was sourced from TeamSupport Messaging & Live Chat

Who Uses TeamSupport Messaging & Live Chat?

TeamSupport empowers customer-focused businesses of all sizes looking to consolidate support channels, shorten time to resolution, and garner...

Countries available

United States

Languages

English

Comm100 Live Chat

4.7 (107)

This information was sourced from verified user reviews of Comm100 Live Chat

Ease of Use 4.7
Customer Service 4.6
Value for Money 4.4

Verified reviewers

"Easy interaction with customers." Read the full review

Drew

Customer Solutions Engineer, Team Lead in US

This information was sourced from Comm100 Live Chat

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Comm100 Live Chat

Pros:

I can track visitors in real time and talk to them proactively. It integrates with Comm100 Ticket, great feature. Read more

Cons:

Sometimes some features are more difficult to find. Read more

This information was sourced from Comm100 Live Chat

Who Uses Comm100 Live Chat?

Over 15,000 organizations worldwide across education, government, and commercial use Comm100, including IBM, Stanford University, HomeTrust Bank,...

Countries available

Australia, Brazil, Canada, China, Germany, India, Japan, New Zealand, United Kingdom, United States

Languages

Bulgarian, Chinese, Dutch, English, French, German, Greek, Italian, Japanese, Portuguese , Russian, Spanish, Turkish and 3 others

Zoho SalesIQ

4.4 (96)

This information was sourced from verified user reviews of Zoho SalesIQ

Ease of Use 4.4
Customer Service 4.1
Value for Money 4.4

Verified reviewers

"We use it every day. I love the tracking it gives our digital marketing efforts. We're in the..." Read the full review

Peter

Co-Owner in US

This information was sourced from Zoho SalesIQ

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Zoho SalesIQ

Pros:

Very cheap (especially when factored in as part of Zoho One). Chatbot functionality (they're a little tricky to code, but once you have it down, they're easy to set up). Read more

Cons:

Lastly, after the chat is over, a copy of the chat is emailed to the customer but it says "powered by zoho sales iq" at the bottom which ruins the effect here. Read more

This information was sourced from Zoho SalesIQ

Who Uses Zoho SalesIQ?

Intended Users: Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers. Supported Countries: Worldwide

Countries available

Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria , Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Réunion, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, São Tomé & Príncipe, Taiwan, Tanzania, Thailand, Timor-Leste, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Türkiye, US Virgin Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe and 179 others

Languages

Chinese, Danish, Dutch, English, French, German, Greek, Hindi, Hungarian, Indonesian , Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese and 13 others

WATI

4.6 (86)

This information was sourced from verified user reviews of WATI

Ease of Use 4.6
Customer Service 4.3
Value for Money 4.3

Verified reviewers

"WATI.io is generally viewed positively for its user-friendly interface, effective customer support,..." Read the full review

Kapil

Associate Director in India

This information was sourced from WATI

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of WATI

Pros:

No integration effort required to use WhatsApp API. WATI takes care of everything and it is really simple to use for someone who does not have technical knowledge. Read more

Cons:

Support has gone towards WORSE in the last 2 years since we're using it. Read more

This information was sourced from WATI

Who Uses WATI?

End-to-end WhatsApp API solution for SMBs across the globe. Trusted by the fastest-growing brands in over 100+ countries

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others

Languages

Arabic, Brazilian Portuguese, Chinese, English, European Portuguese, Hindi, Portuguese, Spanish, Traditional Chinese

Sprinklr

4.2 (82)

This information was sourced from verified user reviews of Sprinklr

Ease of Use 3.8
Customer Service 4.0
Value for Money 3.9

Verified reviewers

"We're able to promptly and effectively respond to all social media inquiries across all of the..." Read the full review

Ksenia

HR manager in US

This information was sourced from Sprinklr

Automated Responses
Code-free Development
For Sales/Marketing
Query Suggestions
Natural Language Processing
Customer Support
AI/Machine Learning
Chatbot
Pre-Configured Bot
Virtual Assistant

This information was sourced from verified user reviews of Sprinklr

Pros:

Easy to integrate all the social media platform in one application and pull out data through out. Read more

Cons:

Sprinklr can do almost everything but there are sometime few misses. It misses to fetch comments or the numbers in the reporting are sometimes different from actual channel analytics. Read more

This information was sourced from Sprinklr

Who Uses Sprinklr?

Cloud-based customer experience management solution that helps large enterprises manage content marketing, social media, paid advertising, website,...

Countries available

Australia, Austria, Belgium, Canada, Denmark, France, Germany, Hungary, India, Italy , Jersey, Luxembourg, Monaco, Netherlands, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States and 15 others

Languages

English, French, German, Portuguese, Spanish

LiveHelpNow

4.6 (73)