15 years helping Australian businesses
choose better software

Chatbot Software

Chatbot software provides automated responses to queries from customers, leads, or other users.

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Milly by SAAS First is an AI chatbot for SaaS SMEs, enhancing support with real-time, accurate responses & 24/7 availability. Learn more about SAAS First
The AI-driven chatbot by SAAS First, is designed specifically for small to medium-sized SaaS companies. Milly streamlines customer support, learns from your content, and provides accurate, real-time responses. When activated, she manages all incoming chats and transfers unresolved queries to your team. By integrating Milly into your support strategy, you can enhance customer experience, reduce support team workload, provide 24/7 support, and improve response times. Learn more about SAAS First

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads. Learn more about Pipedrive
Turn your website window shoppers into qualified leads with Pipedrive's Chatbot and Live Chat. Chatbot engages your website visitors 24/7. Easily customize your bot's look, the questions it asks and how it replies. Have available sales reps add a human touch with Live Chat from their phones or desktop. If your team gets busy, Chatbot steps in so no leads slip away. Both tools are available in the LeadBooster add-on, which can be added to any Pipedrive CRM plan. Start your 14-day free trial. Learn more about Pipedrive

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Offer 24/7 support. Use a drag-and-drop builder to create custom chatbots or use one of the 35+ templates to answer questions, welcome Learn more about Tidio
Accelerate your growth with automation. Tidio enables you to offer timely support to your customers, generate leads, and boost your sales even when you're away. Use a drag-and-drop automation builder to create custom chatbot flows that answer common questions and move leads through your sales funnels. Choose one of the 35+ automation templates to welcome website visitors, recover abandoned carts, recommend products, offer discounts, and more. No coding skills required. Free plans available. Learn more about Tidio

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Writesonic is an AI-powered writing assistant with a mission to empower everyone in the world to write anything and publish anywhere.
Writesonic is an AI-powered writing platform with a mission to empower everyone in the world to create any form of content 10X faster. It's like Canva for writing, with tools that simplify the process of creating, editing, and publishing SEO-optimized articles, blog posts, ads, landing pages, eCommerce product descriptions, social media posts, and many other forms of content. Our customers love us, as evidenced by the 10,000+ 5-star reviews on G2, TrustPilot, and Capterra. Learn more about Writesonic

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Create Your Own Stunning App without Coding for Free!
Appy Pie is an application development tool designed to help small businesses, eCommerce industry, restaurants, churches, and DJs build code-free customizable apps for Android and iOS devices. Administrators can add various features including push notifications, navigation, form builder, and photo/video sharing among others while creating multi-lingual applications. It also helps developers integrate the app with social media channels to let individuals eliminate manual registration processes. Learn more about Appy Pie

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Intercom is an AI powered, automation-first, customer service platform that enables businesses to deliver fast support at scale.
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations. Learn more about Intercom

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Userlike is the leading GDPR-compliant software for messaging and automation that helps businesses transform customer communication.
Userlike is the leading German software for customer messaging and AI support automation that helps SMBs and large companies connect to their customers. The solution offers a central inbox for customer communication via website, WhatsApp, Facebook and more. Benefit from professional features like file sharing, voice messages, live translations and automate big parts of your support using Userlike's Automation Hub including GPT-4 to create AI chatbots, smart FAQs and interactive contact forms. Learn more about Userlike

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales.
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets. Learn more about Birdeye

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard. Learn more about ExecVision

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Don't work harder, work smarter. Automate customer care processes, increase sales, and boost your conversion rates with our chatbot.
Don't work harder, work smarter. Smartsupp's chatbot allows you to reply instantly to messages from your website visitors, suggest and upsell products, provide customer service, and more, all without even breaking a sweat. Automate customer care processes to help save your online business loads of time, money, and resources, all while increasing sales and boosting your conversion rates. Don’t know how to set up a chatbot? No problem! Smartsupp offers chatbot templates to help you get started. Learn more about Smartsupp

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Drift is a human-centric, AI-powered buyer engagement platform.
Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience. Drift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships. Learn more about Drift

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Brazen is the #1 rated virtual and in-person event platform with affordable, easy to use software that helps connect and engage!
Brazen is a virtual and in-person hiring event platform that helps employers quickly find and hire top talent. Brazen offers: - virtual and in-person events and career fairs - live chat - microsites - automation & candidate communication tools - interview scheduling Brazen customers typically increase candidate pipeline by 40% and speed up time to hire by up to 60%. Top brands use Brazen like Spectrum, KPMG, CVS Health and Starbucks. Request a demo to learn more! Learn more about Brazen

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
The world's largest open source communications platform.
Rocket.Chat is the world's largest open source communications platform. Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations or integrations. 12 millions of users in over 150 countries and organizations such as The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications complely private and secure. Learn more about Rocket.Chat

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
No-code platform enhancing customer engagement and aiding support teams. Design flows, automate tasks, use AI for human-like response.
Tiledesk is a no-code customer support and engagement platform that offers the Design Studio, enabling you to design conversation flows and automate tasks with drag-and-drop technology. It leverages the power of ChatGPT to generate LLM-powered responses that are human-like. Tiledesk also offers omnichannel messaging, AI chatbot, knowledge base, and analytics. With Tiledesk, you can integrate your bot with various digital channels including websites, WhatsApp, FB Messenger, and more. Learn more about Tiledesk

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Businesses use OnceHub's appointment scheduling and digital engagement solutions to fast-track sales and streamline service delivery.
OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known as ScheduleOnce, the company is widely acknowledged as a frontrunner in online booking and calendaring, but its offerings extend well beyond those to a market-leading range of tools designed to capture details on incoming prospects, qualify them, engage them, and drive sales with maximum efficiency and regulatory-compliant security. Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on OnceHub to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both. Learn more about OnceHub

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation Learn more about Freshchat

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier.
TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, collaborate with external departments, and garner valuable customer insights in one intuitive dashboard. TeamSupport is here to help agents tackle their most pressing challenges with a nimble solution that’s easy to learn and implement. Learn more about TeamSupport Messaging & Live Chat

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Chatbot software for all your automation needs
Comm100 Chatbot powers smart, personalized and helpful customer engagement through AI-powered automation, handling 80% of customer needs so agents can focus on high-value queries. Through a single cloud or on-premise deployment, Comm100 Chatbot can be offered across live chat, social media, and SMS, reducing support costs while increasing customer satisfaction. Over 6,500 organizations worldwide use Comm100 including Rackspace, HomeTrust Bank, and Canadian Blood Services. Learn more about Comm100 Live Chat

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
Zoho SalesIQ is an all-in-one, AI-powered live chat and analytics platform that helps businesses improve engagement with their customers. The platform provides live chat, chatbots, and integration with Instant Messaging (IM) channels, CRM, help desk software, and more to communicate with every site visitor at every stage of the customer lifecycle. Learn more about Zoho SalesIQ

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine.
Best for: Large companies with 200+ employees Sprinklr Modern Care Lite is an out-of-the-box, enterprise-grade contact center solution you can roll out in just minutes — freeing you to focus on meeting your customers’ expectations, instead of digging through reports or training your teams. Learn more about Sprinklr

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
LiveHelpNow is an omnichannel software solutions provider for all of your customer support, contact center, lead generation, and help desk needs. Capabilities include live chat, SMS text-to-chat, ticket management, chatbots, knowledge base, social media messaging, live chat agents, enterprise level reporting, KPI dashboards and more. Finally, provide the data and resources your agents need to delight your customers. #1 Live Chat Software 8 years in a row by Business.com. Learn more about LiveHelpNow

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
An omnichannel platform that can be used to build conversations with your customers for Multiple Used cases.
SmatBot - a subsidiary of ByteQuark Solutions, is a leading player in the AI-powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc). Learn more about SmatBot

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS.
Manychat is a chat marketing software that allows businesses to automate two-way conversations on social media platforms. The software offers features to automate responses, identify sales opportunities, capture contact information, and re-engage past leads. Manychat aims to help companies drive more conversions and sales through conversational messaging on platforms like Instagram, Facebook Messenger, and SMS. Learn more about ManyChat

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
With Chatbase, you get everything you need to easily create a chatbot powered by ChatGPT to match your brand’s personality. Chatbase makes it easy to train your chatbot offline by uploading files like Word documents, PDFs, and other text files. You can use plain text to train your chatbot by copy-pasting info from non-downloadable sources like emails and text messages. Plus, your chatbot will be able to crawl your website for answers when responding to different support questions. Learn more about Chatbase

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing
Landbot-io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end.
No-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Landbot helps teams triple their efficiency and cut operating costs by 30% or more. Whether for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot leverages recent advancements in Artificial Intelligence and GPT solutions to help make the chatbot building experience even more accessible. Learn more about Landbot

Features

  • Natural Language Processing
  • Automated Responses
  • Virtual Assistant
  • Chatbot
  • AI/Machine Learning
  • Query Suggestions
  • Customer Support
  • Pre-Configured Bot
  • Code-free Development
  • For Sales/Marketing