---
description: Page 7 - See the list of the best Customer Support Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 7 - Customer Support Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software) > [Page 7](https://www.capterra.com.au/directory/32315/customer-support/software?page=7)

# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [Helprace](https://www.capterra.com.au/software/135036/helprace) — 4.7/5 (7 reviews) — Features: Case Rules, Macros, SLA, Saved Actions, Agent Collision, Drafts, Edits, Email Integration, Customer Contact System, Reporting
2. [Chatlio](https://www.capterra.com.au/software/177179/chatlio) — 4.3/5 (7 reviews) — 3rd party integration for Slack that uses Slack as a chat client to chat with site visitors directly.
3. [Callbox](https://www.capterra.com.au/software/1046395/callbox) — 4.9/5 (7 reviews) — Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace
4. [SanCCS](https://www.capterra.com.au/software/1020456/sanccs) — 5.0/5 (6 reviews) — SAN Softwares' customer support intensely believes in solving issues of the customers related to their products.
5. [Essembi](https://www.capterra.com.au/software/1060833/essembi) — 5.0/5 (6 reviews) — Not just another tool for software teams. Essembi replaces your mess of tools with one platform. To help you build better software.
6. [Toonimo](https://www.capterra.com.au/software/144699/toonimo) — 4.8/5 (5 reviews) — Toonimo is a leading Digital Adoption Platform for enterprises who want to streamline employee training and user onboarding efforts.
7. [WotNot](https://www.capterra.com.au/software/211191/wotnot) — 4.6/5 (5 reviews) — WotNot speaks your mind to your customers, leads, and visitors with the help of our personalized, smart AI-chatbot\!
8. [Stames](https://www.capterra.com.au/software/211503/stames) — 4.8/5 (5 reviews) — Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels \& apps.
9. [NinjaChat](https://www.capterra.com.au/software/1026964/ninjachat) — 4.6/5 (5 reviews) — NinjaChat is a Live Chat Software. Helps to engage your website visitors by integrating your live chat with multi-channel communication
10. [Freshdesk Omni](https://www.capterra.com.au/software/1052970/Freshdesk-Omni) — 3.6/5 (5 reviews) — Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities.
11. [User Copilot](https://www.capterra.com.au/software/150726/siteglue) — 4.8/5 (4 reviews) — Get a Website AI Copilot powered by ChatGPT to connect visitors to the right person at your business.
12. [SatisMeter](https://www.capterra.com.au/software/153175/satismeter) — 5.0/5 (4 reviews) — SatisMeter is a customer feedback tool that measures customer satisfaction (NPS) and monitors your product performance.
13. [VoyagerNetz](https://www.capterra.com.au/software/163125/voyagernetz) — 5.0/5 (4 reviews) — A powerful communication platform for better customer and community communication through texting, WhatsApp, Messenger and more.
14. [Gluru AI](https://www.capterra.com.au/software/163364/gluru-ai) — 3.5/5 (4 reviews) — Building the MIND for your business.
15. [Subivi](https://www.capterra.com.au/software/167482/subivi) — 5.0/5 (4 reviews) — Customer support solution for eBay sellers.
16. [Unbabel](https://www.capterra.com.au/software/187811/unbabel) — 3.8/5 (4 reviews) — Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual support at scale.
17. [SimplyDesk](https://www.capterra.com.au/software/198382/simplydesk) — 4.5/5 (4 reviews) — Multichannel Helpdesk with SLA tracking, automation, and self-service to streamline customer support. SaaS or on-premise. Expert suppor
18. [Gallabox](https://www.capterra.com.au/software/1021197/gallabox) — 4.5/5 (4 reviews) — Gallabox is a collaborative communication tool, helping convert customer conversations into actions through WhatsApp Business APIs
19. [OneHash Chat](https://www.capterra.com.au/software/1028944/onechat) — 5.0/5 (4 reviews) — Offer unmatched customer support with OneHash Chat, equipped with tools, integrations, and features to address all queries efficiently
20. [Quidget](https://www.capterra.com.au/software/1067160/Quidget) — 4.8/5 (4 reviews) — Quidget is a no-code AI agent, easily set up to provide 24/7 human-like responses to up to 80% of customer queries.
21. [CustomerWise](https://www.capterra.com.au/software/960/customerwise) — 4.0/5 (3 reviews) — CustomerWise is a support-focused but complete CRM solution covering support, sales, marketing and asset management.
22. [Gnatta](https://www.capterra.com.au/software/144153/gnatta) — 4.7/5 (3 reviews) — Gnatta provides CCaaS solutions to some of the world’s biggest brands, making their call centres more efficient, and more effective.
23. [AlphaChat](https://www.capterra.com.au/software/160781/alphachat) — 5.0/5 (3 reviews) — Customer service CHAT AUTOMATION TOOL WITH AI chatbots to measure and INCREASE SELF-SERVICE RESOLUTION RATE and customer satisfaction.
24. [Coveo Relevance Cloud](https://www.capterra.com.au/software/78820/coveo-enterprise-search) — 4.0/5 (3 reviews) — Relevance platform to deliver contextually relevant information for personalized interactions with clients, partners, customers \& more.
25. [Streem](https://www.capterra.com.au/software/179589/streem) — 3.7/5 (3 reviews) — Streem is on a mission to make the world’s expertise accessible to all through AR enriched video connection and customer experiences.

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Next: [Next page](https://www.capterra.com.au/directory/32315/customer-support/software?page=8)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.com.au/directory)

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The Coveo Relevance Cloud™ is a SaaS-native, multi-tenant platform used by enterprises worldwide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96c0f34f-5317-4f8e-8116-1c5c6d119607.png","url":"https://www.capterra.com.au/software/78820/coveo-enterprise-search","@type":"ListItem"},{"name":"Streem","position":25,"description":"Streem enables organizations to sell and service their customers without limits or assumptions, multiplying their expertise with valuable context. \n\nThe Streem platform provides real-time consumer engagement using remote video and AR technology. 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