---
description: Page 4 - See the list of the best Speech Analytics Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 4 - Speech Analytics Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](https://www.capterra.com.au/directory/32258/speech-analytics/software) > [Page 4](https://www.capterra.com.au/directory/32258/speech-analytics/software?page=4)

# Speech Analytics Software

Canonical: https://www.capterra.com.au/directory/32258/speech-analytics/software

Page: 4 / 4\
Prev: [Previous page](https://www.capterra.com.au/directory/32258/speech-analytics/software?page=3)

> Speech Analytics software helps organizations capture, track, and analyze ongoing or recorded calls. These tools offer sentiment/emotional analysis, language detection, automatic transcription, as well as other functionality to monitor customer experience.

-----

## Products

1. [bluecap](https://www.capterra.com.au/software/1024940/bluecap) (0 reviews) — bluecap proactively takes most of the challenging responsibilities like summarizing meetings with complex contexts, crafting action pl
2. [HGS Agent X](https://www.capterra.com.au/software/1027413/hgs-agent-x) (0 reviews) — Leverage artificial intelligence (AI) and real-time insights to automate workflows, improve agent productivity \&amp; enhance CX. Know more.
3. [Sonero](https://www.capterra.com.au/software/1029230/sonero) (0 reviews) — Conversation intelligence to eliminate meeting inefficiency through automated insights, analytics, and coaching.
4. [Rafiki AI](https://www.capterra.com.au/software/1034502/rafiki) (0 reviews) — Rafiki AI is an agentic revenue intelligence platform with 6 AI agents for call scoring, follow-ups, CRM sync, and coaching.
5. [AgentAssist](https://www.capterra.com.au/software/1037181/agentassist) (0 reviews) — Real-time speech analytics technology for contact centers that improves customer experience, compliance and quality of the service.
6. [Bliro](https://www.capterra.com.au/software/1038003/bliro) (0 reviews) — Bliro is the digital assistant for field sales. Prep, notes, CRM updates, visit reports, and follow-ups - all automated.
7. [Mihup Interaction Analytics](https://www.capterra.com.au/software/1038561/via) (0 reviews) — MIA is a conversation analytics application that unlocks insights from 100% customer conversations by automating analysis \&amp; audits
8. [Cordless](https://www.capterra.com.au/software/1042908/cordless) (0 reviews) — Modern telephony for customer support teams. Ready to use in minutes. Improve phone support for your customers and your agents
9. [Listener](https://www.capterra.com.au/software/1051190/listener) (0 reviews) — A Transcription solution that allows businesses to manage speech-to-text conversion with multilingual supports and AI.
10. [Clipral](https://www.capterra.com.au/software/1066026/clipral) (0 reviews) — Clipral is an AI-enabled social media video editing tool that allows users to turn YouTube videos into viral short clips.
11. [Call Optix](https://www.capterra.com.au/software/1074537/Call-Optix) (0 reviews) — CallOptix is an AI sales intelligence platform for call analytics, agent coaching, deal \&amp; funnel management, data-driven revenue growth
12. [ValueFlow](https://www.capterra.com.au/software/1079347/ValueFlow) (0 reviews) — Interview agents that conduct voice-based interviews automatically. Simply share pre-configured interview links with your audience.
13. [Deepfake Speech Detection](https://www.capterra.com.au/software/1079452/Deepfake-Speech-Detection) (0 reviews) — Deepfake speech detection with behavioral profiling tool that analyzes and builds a profile of speaker's unique vocal characteristics.
14. [SuccessKPI](https://www.capterra.com.au/software/1082660/SuccessKPI) (0 reviews) — Contact center quality assurance solution that helps bsuinesses manage workforce, speech analytics, agent coaching, and more.
15. [DictaLearn](https://www.capterra.com.au/software/1083038/DictaLearn) (0 reviews) — DictaLearn is AI English coaching software offering personalized exercises, instant feedback, and adaptive lessons to improve speech.
16. [Luware Recording](https://www.capterra.com.au/software/1065908/luware-recording) (0 reviews) — Luware Recording is a Microsoft-certified solution to securely record, store, and analyze voice, video, and text interactions.
17. [TalkMark](https://www.capterra.com.au/software/1084600/TalkMark) (0 reviews) — TalkMark is an AI-enabled tool that transcribes interviews, meetings \&amp; notes into accurate text while ensuring GDPR-compliant privacy.
18. [Voipcom AI](https://www.capterra.com.au/software/1085006/Voipcom-AI) (0 reviews) — Voipcom AI analyzes calls, turning business conversations into insights with AI-driven summaries and automated workflows.

-----

Page: 4 / 4\
Prev: [Previous page](https://www.capterra.com.au/directory/32258/speech-analytics/software?page=3)

## Related Categories

- [Transcription Software](https://www.capterra.com.au/directory/31836/transcription/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Sales Coaching Software](https://www.capterra.com.au/directory/31333/sales-coaching/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/32258/speech-analytics/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Capterra Australia","url":"https://www.capterra.com.au/","@id":"https://www.capterra.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Speech Analytics Software","description":"Page 4 - See the list of the best Speech Analytics Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.","url":"https://www.capterra.com.au/directory/32258/speech-analytics/software?page=4","about":{"@id":"https://www.capterra.com.au/directory/32258/speech-analytics/software?page=4#itemlist"},"breadcrumb":{"@id":"https://www.capterra.com.au/directory/32258/speech-analytics/software?page=4#breadcrumblist"},"@id":"https://www.capterra.com.au/directory/32258/speech-analytics/software?page=4#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.com.au/directory/32258/speech-analytics/software?page=4#itemlist"},"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU"},{"@id":"https://www.capterra.com.au/directory/32258/speech-analytics/software?page=4#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Speech Analytics Software","position":2,"item":"https://www.capterra.com.au/directory/32258/speech-analytics/software","@type":"ListItem"},{"name":"Page 4","position":3,"item":"https://www.capterra.com.au/directory/32258/speech-analytics/software?page=4","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 4 - Speech Analytics Software - Comparison &amp; Reviews - Capterra Australia 2026","@context":"https://schema.org","@id":"https://www.capterra.com.au/directory/32258/speech-analytics/software?page=4#itemlist","@type":"ItemList","itemListElement":[{"name":"bluecap","position":1,"description":"The only human-like intelligent meeting assistant. bluecap joins your meetings and acts as a personal assistant; taking notes, recording the call, and helping you stay focused on your participants. bluecap is the only AI assistant that keeps working after the call is done. It provides you with an executive summary, key takeaways, and a deep analysis of topics and how they were received by your audience!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8cf067e2-06d7-494f-8f9d-d0de0f306dfa.jpeg","url":"https://www.capterra.com.au/software/1024940/bluecap","@type":"ListItem"},{"name":"HGS Agent X","position":2,"description":"HGS Contact Center AI is a fully customizable, unified cloud-based contact center software that facilitates quick resolutions, boosts quality management processes, and helps offer a top-notch customer experience. With HGS Contact Center, you pay for only the features your business needs. Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e467520-34cd-42ee-9604-7bb3f3c8f300.jpeg","url":"https://www.capterra.com.au/software/1027413/hgs-agent-x","@type":"ListItem"},{"name":"Sonero","position":3,"description":"Sonero is a conversation intelligence platform that helps cross-functional teams eliminate meeting inefficiencies through automated note taking, analytics, and coaching.\n\nOur users rely on Sonero insights to gauge customer interest via engagement & sentiment analysis, recall conversation highlights & next steps, and break down information silos amongst teammates.\n\nUsers leave meetings with an accurate, digestible look back as well as a clear path forward without any manual work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03ad5a88-03ee-4321-a040-c1974f7c7201.jpeg","url":"https://www.capterra.com.au/software/1029230/sonero","@type":"ListItem"},{"name":"Rafiki AI","position":4,"description":"Rafiki AI is an agentic conversation and revenue intelligence platform that captures and analyzes every sales interaction across dialer, web conference calls, and emails — in 60+ languages — and delivers insights into your CRM, email, and Slack.\n\nSix specialized AI agents handle call scoring (MEDDIC, BANT, SPIN, or custom frameworks), automated follow-ups, CRM sync, deal risk tracking, and personalized coaching — so reps sell instead of doing admin work.\n\nRafiki AI alerts you to competitor mentions, stalled engagement, churn signals, and upsell opportunities. Build a call library, analyze winning patterns of top closers, and ramp new reps faster with customized playbooks.\n\nUnlike legacy tools, Rafiki AI is AI-native — built on Claude, GPT, and Gemini — with no seat minimums and flexible pricing for teams of any size.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9fbd84da-db40-4188-9b8e-dd8e4a06cbe1.png","url":"https://www.capterra.com.au/software/1034502/rafiki","@type":"ListItem"},{"name":"AgentAssist","position":5,"description":"Agent Assist helps you to serve your customers better through real-time voice analysis and digital interactions.\n\nThe solution improves the conversations between customer service agents and customers by turning analysis into unique insight, prompting and recommending actions that enable call centers to give personalized, helpful guidance to callers.\n\nEmpower agents to be more productive and efficient, reducing stress and increasing job satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b8923f4-4c03-4efb-99fa-d9fe102e5902.jpeg","url":"https://www.capterra.com.au/software/1037181/agentassist","@type":"ListItem"},{"name":"Bliro","position":6,"description":"Your reps spend less than 30% of their time actually selling. The rest goes to prep, notes, CRM updates, visit reports, and follow-up emails. \n\nYour CRM is incomplete. Your CRM tells half the story. \nBliro completes it. \n\nEvery rep gets a personal AI assistant that handles their entire workflow - before, during, and after every customer interaction. Meeting prep pulled from your CRM. Automatic notes on-site, online, or by phone. And from the car after the appointment: \"Hey Vicky, write the visit report and update Salesforce.\" Done before the next customer. \n\nYour reps sell. Bliro does the rest. \n\n- 6-8 hours saved per rep per week\n- +22% conversion rate, +11% deal value\n- Payback in under 4 weeks\n- Live in 1-2 weeks - no IT project required \n\nIntegrates natively with SAP, Salesforce, HubSpot, Zoom, Teams, and more. GDPR-compliant, ISO 27001 and SOC 2 certified. Servers in Frankfurt. \n\nTrusted by 1,500+ companies including igus, Telefónica, LANXESS, and Stepstone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e52aa4dc-f544-43db-8534-82b2637df857.png","url":"https://www.capterra.com.au/software/1038003/bliro","@type":"ListItem"},{"name":"Mihup Interaction Analytics","position":7,"description":"Mihup Interaction Analytics (MIA) is a conversation analytics platform that uncovers valuable customer insights from business conversations, enhancing engagement, service resolutions, and compliance. With audit automation on 100% conversations, it ensures  adherence to business and regulatory guidelines, reducing risks and improving operational efficiency.  \n\nLeverage Generative AI-powered next-step suggestions to unlock sales, retention, and collection opportunities. MIA delivers post-conversation analysis, optimizes agent performance through personalized coaching, and automates quality audit workflows. Get started quickly with an agile, customizable, and multilingual platform —turning every customer interaction into a strategic business advantage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/735d2ee1-be85-44d4-bba0-cc2b57fac51e.jpeg","url":"https://www.capterra.com.au/software/1038561/via","@type":"ListItem"},{"name":"Cordless","position":8,"description":"Modern telephony for customer support teams.\n\nReady to use in minutes. \n\nImprove phone support for your customers and your agents through automatic call recording, transcription, tagging and sentiment analysis.\n\nGet immediate, actionable insight into your customer support function without having to listen to hours and hours of calls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b343a438-c349-47c7-a37e-993bcc24685c.png","url":"https://www.capterra.com.au/software/1042908/cordless","@type":"ListItem"},{"name":"Listener","position":9,"description":"Listener is a patented speech to text (STT) solution that uses state-of-the-art automatic speech recognition (ASR) technology based on deep neural networks to transcribe speech in real time. It supports multiple languages and accents, and can be customized to support specific domains and vocabularies. It can be used for various applications, such as transcription, captioning, voice search, voice control, and conversational AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22e9b5e8-bccc-4037-92bd-ff3101176cd8.jpeg","url":"https://www.capterra.com.au/software/1051190/listener","@type":"ListItem"},{"name":"Clipral","position":10,"description":"Clipral is a platform that helps transform long-form YouTube videos into short, viral video clips optimized for social media platforms. \n\nThe software analyzes videos to identify engaging moments and generates multiple short clips that focus on key actions. It also adds stylized subtitles and scores each clip on predicted virality to help users maximize social media impact and follower growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b414e3e1-b570-44ab-86fc-bef9015ee37e.png","url":"https://www.capterra.com.au/software/1066026/clipral","@type":"ListItem"},{"name":"Call Optix","position":11,"description":"Call Optix is an AI-powered sales intelligence & voice analytics platform that transforms customer conversations into revenue insights. It automatically transcribes & analyzes every call with sentiment analysis, and dynamic tagging to reveal trends and surface upsell opportunities.\nThe AI extracts custom fields specific to your business—check-in dates, policy numbers, vehicle preference etc.\nAgent performance scorecards measure call quality and efficiency, giving managers clear visibility into strengths & development areas for targeted coaching. The Business Intelligence Dashboard serves as your real-time command center for calls, talk time, and revenue metrics, while the visual Sales Board & Pipeline Funnel track deals through customizable stages with win/loss rates & conversion data.\nFrom lead capture to deal management with full activity history, Call Optix unifies conversation intelligence and CRM in 1 platform, with AI agents that handle bookings, qualify leads, and follow-ups.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eaaea330-42d0-42dd-9f3c-d5a52de70b98.jpeg","url":"https://www.capterra.com.au/software/1074537/Call-Optix","@type":"ListItem"},{"name":"ValueFlow","position":12,"description":"AI Voice Agents that conduct Interviews for you:\n\nValueFlow is an interview platform that lets you create AI interview agents within minutes.\n\nYou simply configure questions or a topic and the AI interviews your audiences autonomously.\n\nInterviews are shared through a link and have your company's branding for a great user experience. \n\nResults: For each interview you will receive voice recording and text transcription. \n\nResults can automatically be analyzed and exported.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2303b82d-3993-4b66-8d50-a17af5c3fda2.png","url":"https://www.capterra.com.au/software/1079347/ValueFlow","@type":"ListItem"},{"name":"Deepfake Speech Detection","position":13,"description":"AI-enabled Deepfake speech detection and security software that identifies synthetic or manipulated audio content through behavioral profiling technology.\n\nThe system creates unique speaker profiles by analyzing subtle speech characteristics including tone, pitch, intonation, and timing patterns regardless of language used.\n\nThis technology compares incoming audio against established behavioral profiles to detect inconsistencies and anomalies that indicate deepfake content.\n\nThe solution provides detailed evidence by highlighting specific audio segments where discrepancies occur, enabling thorough verification of audio authenticity.\n\nThe detection system processes audio data in real time and can be deployed at scale with features such as air-gapped deployment, containerized installation, configurable certificate authority, and user access control for enhanced security measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/197f2b43-0147-4dda-8e6d-fcf25cf004ea.jpeg","url":"https://www.capterra.com.au/software/1079452/Deepfake-Speech-Detection","@type":"ListItem"},{"name":"SuccessKPI","position":14,"description":"SuccessKPI is a cloud-native workforce engagement management platform that helps businesses use AI and automation to transform customer experiences. It provides contact center insights, speech and text analytics, quality management, workforce management, and the Playbook Builder tool.\n\nBy unifying customer and employee experience data, the platform enhances customer experience with business intelligence capabilities. AI-based analysis delivers real-time insights to empower agents and supervisors. Quality monitoring functionality lets stakeholders modernize evaluations, improving performance and addressing compliance concerns.\n\nWorkforce management includes forecasting, scheduling, and monitoring. The playbook builder allows teams to use generative AI to turn insights into actions for better outcomes. Designed for reliability and compliance, SuccessKPI meets industry standards, such as PCI, SOC2, HIPAA, GDPR, and FedRAMP.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5373f226-082f-411c-a9e3-38af34be9f67.png","url":"https://www.capterra.com.au/software/1082660/SuccessKPI","@type":"ListItem"},{"name":"DictaLearn","position":15,"description":"DictaLearn is an AI-driven English pronunciation coaching tool offering personalized dictation exercises with instant feedback. It evaluates fluency, accuracy, and clarity through interactive practice sessions for effective learning.\n\nThe platform includes different modes: Read Aloud, Repeat Audio, and Type What You Hear, each focusing on specific language skills. Difficulty levels adjust automatically based on user performance, enabling progression through multiple tiers. With real-time pronunciation scoring and progress tracking, DictaLearn structures learning into manageable sessions that fit daily routines. It ensures privacy by storing voice data locally and applies research-backed methods to support English pronunciation improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a70625c5-8a63-4edb-bdd8-636e888c36cc.png","url":"https://www.capterra.com.au/software/1083038/DictaLearn","@type":"ListItem"},{"name":"Luware Recording","position":16,"description":"Luware Recording is a cloud-based, enterprise-grade compliance and quality monitoring solution for organizations operating across multiple communication platforms. It enables secure capture, storage, and analysis of voice, video, and text interactions in a single interface.\n\nAs a Microsoft-certified solution, Luware Recording supports regulated industries with AI-powered speech analytics, high availability, and strong security controls—helping organizations monitor communications, gain actionable insights, and meet regulatory requirements with confidence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8b479fcf-3608-4880-95a9-d920876e767e.png","url":"https://www.capterra.com.au/software/1065908/luware-recording","@type":"ListItem"},{"name":"TalkMark","position":17,"description":"TalkMark is a Dutch-first AI transcription application built on fine-tuned OpenAI Whisper Large-V3 technology, delivering 95%+ accuracy on Dutch audio including regional dialects like Flemish, Frisian, Limburg, and Brabant accents. The application supports automatic language detection and code-switching between Dutch, English, German, and French within a single recording. Key features include automatic speaker recognition for up to 10 speakers, AI-generated meeting summaries with action items, and\n  real-time transcription. Users can record directly in-app, import audio files, or process existing recordings. Export options include\n  PDF, Word, TXT, CSV, SRT, and VTT formats.   All data is stored exclusively in the EU (Frankfurt, Germany) with AES-256 encryption, full GDPR/AVG compliance, and no data sharing for AI training. TalkMark serves lawyers, journalists, students, and business teams who need reliable Dutch transcription with European data sovereignty. Available on iOS, Andr","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85646fac-bfc4-49ab-bf77-cb4605490ffb.jpg","url":"https://www.capterra.com.au/software/1084600/TalkMark","@type":"ListItem"},{"name":"Voipcom AI","position":18,"description":"Voipcom AI is a call analysis platform that turns business phone conversations into actionable insights. It creates structured call summaries highlighting key decisions and follow-ups while analyzing sentiment to assess interaction tone. Calls are scored using customizable performance metrics tailored to various call types. \n\nThe platform includes a custom prompt engine to extract data points like trends and objections. Its CRM integration syncs call details and action items with existing systems. A virtual assistant handles call answering, appointment booking, and lead qualification. Compatible with most VoIP systems, Voipcom AI requires no infrastructure changes. \n\nIt offers transcription services with export options and supports custom development for specialized workflows. By converting verbal communication into structured data, it enables businesses to maximize the value of their call information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aafa11ff-cba8-4653-9cce-a7070cab5e62.jpg","url":"https://www.capterra.com.au/software/1085006/Voipcom-AI","@type":"ListItem"}],"numberOfItems":18}
</script>
