---
description: Discover and compare Contact Centre Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Contact Centre Software for Mac - Price comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software for Mac](https://www.capterra.com.au/directory/32035/contact-center/software) > [Page 5](https://www.capterra.com.au/directory/32035/contact-center/software?page=5)

# Contact Centre Software

Canonical: https://www.capterra.com.au/directory/32035/contact-center/software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [MegaDialer](https://www.capterra.com.au/software/155840/megacall) — 4.9/5 (11 reviews) — Predictive dialer that helps call centers manage productivity and deliver efficient customer experience. Personalized your campaigns.
2. [Balto](https://www.capterra.com.au/software/169149/balto) — 4.3/5 (11 reviews) — Balto unites agents with AI to enable better conversations that deliver results. An AI-Powered Contact Center at Your Fingertips.
3. [Maqsam](https://www.capterra.com.au/software/1068941/Maqsam) — 4.5/5 (11 reviews) — Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience.
4. [Enterprise Bot](https://www.capterra.com.au/software/188017/chatbot2go) — 4.5/5 (10 reviews) — EBCall is a Contact Centre AI solution that speaks to your customers in a voice that is both empathetic and humane.
5. [Help Lightning](https://www.capterra.com.au/software/200979/help-lightning) — 5.0/5 (10 reviews) — We provide next gen video collaboration services to enable company experts to work virtually side-by-side with anyone needing help.
6. [CallMaker](https://www.capterra.com.au/software/1038532/callmaker) — 4.8/5 (10 reviews) — CallMaker is a call center software that helps grow your inside sales. The Dialer is the first dialer that learns.
7. [HiperMe\!](https://www.capterra.com.au/software/1050688/hiperme) — 4.8/5 (10 reviews) — Cloud-based solution that lets users manage corporate communications and customer service contact centers from a single place.
8. [Steam-connect](https://www.capterra.com.au/software/158092/steam-connect) — 4.9/5 (9 reviews) — Steam-connect allows businesses to keep track of all conversations with customers - by phone, SMS, or social media.
9. [Diabolocom](https://www.capterra.com.au/software/181150/diabolocom) — 4.9/5 (9 reviews) — As a telecom operator and cloud software vendor, we empower Customer Service \& Sales teams to effectively handle all interactions.
10. [AIO](https://www.capterra.com.au/software/1033128/aio) — 4.9/5 (9 reviews) — Web-based communication platform that helps marketers create campaigns via drag and drop interface, send updates on WhatsApp, and more.
11. [Surfboard](https://www.capterra.com.au/software/1039354/surfboard) — 4.6/5 (9 reviews) — Surfboard is the simpler, fairer WFM platform for customer support teams
12. [IPscape](https://www.capterra.com.au/software/81931/ipscape) — 4.9/5 (8 reviews) — Cloud Contact centre technology solution hosted on Azure that is feature rich, scalable and offers advanced integration capabilities
13. [InGenius](https://www.capterra.com.au/software/156349/ingenius-connector-enterprise) — 4.9/5 (8 reviews) — Increase agent productivity and earn happier customers with a seamless connection between your business phone system and CRM.
14. [QualityDesk](https://www.capterra.com.au/software/1027600/qualitydesk) — 4.6/5 (7 reviews) — QualityDesk is an easy-to-use leadership software for any company, that cares about its people \& customers.
15. [SanCCS](https://www.capterra.com.au/software/1020456/sanccs) — 5.0/5 (6 reviews) — Make the best use of SAN Software's Contact Center solutions features and cement your business communication gaps. Using this solution
16. [Dezide](https://www.capterra.com.au/software/123909/advisor) — 4.2/5 (5 reviews) — Use Interactive Troubleshooting Guides to make sure everybody troubleshoots like the best
17. [AuguTech](https://www.capterra.com.au/software/159721/augutech) — 4.8/5 (5 reviews) — AuguTech provides an award-winning comprehensive CRM and Predictive Dialing platform, proven to Increase productivity.
18. [Pointel Configuration Management Solution](https://www.capterra.com.au/software/167151/configuration-management-solution) — 5.0/5 (5 reviews) — Configuration management solution helps you optimize, manage, track quickly, and process the Genesys configuration environment changes.
19. [Knowlarity](https://www.capterra.com.au/software/1022946/knowlarity) — 4.0/5 (5 reviews) — Cloud Contact Center streamlines voice operations. Track call center metrics to enhance agent productivity \& customer satisfaction KPIs
20. [CaseManager](https://www.capterra.com.au/software/1055502/casemanager) — 5.0/5 (5 reviews) — A customizable contact center solution that streamlines operations with team management, automated workflows, custom fields, and more.
21. [Newfies-Dialer](https://www.capterra.com.au/software/152962/newfies-dialer) — 5.0/5 (4 reviews) — Call-center suite offering inbound and outbound IVR, predictive dialling, voice broadcasting and press 1 transfers for lead generation.
22. [VoxDesk](https://www.capterra.com.au/software/1023716/voxdesk) — 4.3/5 (4 reviews) — VoxDesk is a cloud-based call center software solution that helps users with call scripts, automated dialing, notifications and more.
23. [ViaDialog](https://www.capterra.com.au/software/1041646/viaflow) — 5.0/5 (4 reviews) — AI cloud contact center for managing voice, chat, email \& social media. Boost CX with automation, routing \& CRM integration.
24. [SpiceX](https://www.capterra.com.au/software/95190/spicecsm) — 4.3/5 (3 reviews) — SpiceCSM is a cloud based integration \& automation platform making it easy to connect disparate systems, and automating manual tasks.
25. [iNexus](https://www.capterra.com.au/software/132732/inexus) — 4.3/5 (3 reviews) — Remove the SPAM \& SCAM likely messages from your dialing campaigns immediately. Increase your contacts by 500% on the first day.

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Next: [Next page](https://www.capterra.com.au/directory/32035/contact-center/deployment-options/mac/software?page=6)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.com.au/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.com.au/directory)

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Different data visualization graphs available in this tool help contact center operators to explore the changes quickly, ensure changes and make their job significantly easier.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0075d88-aced-4c7f-9917-da1c7e5f1e81.png","url":"https://www.capterra.com.au/software/167151/configuration-management-solution","@type":"ListItem"},{"name":"Knowlarity","position":19,"description":"Knowlarity’s cloud contact center aids businesses in simplifying customer engagement. Integrate with CRM & streamline your customer service/sales efforts with Knowlarity. Make/receive calls & access dashboard to view detailed reports and analyze operations. Empower your traditional customer engagement telephony with easy deployment on the cloud. 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It can be used in many call center roles  including lead generation, phone surveys, political polling, emergency notifications and appointment reminders. \n\nNewfies-Dialer is used by companies wishing to auto-dial its contacts and  companies wishing to sell auto-dialer services to its customers as it includes billing, multi-tenancy, and white labelling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1a1e2b-a330-4988-a1ce-763f1e79152b.png","url":"https://www.capterra.com.au/software/152962/newfies-dialer","@type":"ListItem"},{"name":"VoxDesk","position":22,"description":"VoxDesk is a cloud-based call center software solution that helps users with call scripts, automated dialing, notifications and more. The software also offers features such as productivity tracking, reports and analytics, sales integrations and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42930f8e-97b9-4cf1-bc49-c7a99369f137.png","url":"https://www.capterra.com.au/software/1023716/voxdesk","@type":"ListItem"},{"name":"ViaDialog","position":23,"description":"Viadialog is an AI-powered cloud contact center platform that helps businesses manage customer interactions across voice, email, chat, SMS, WhatsApp, and social media — all in one place. Designed for support and sales teams, it combines smart automation, omnichannel routing, and no-code workflows to boost productivity and customer satisfaction. With Viadialog, you can deploy intelligent chatbots, automate repetitive tasks, monitor performance in real time, and integrate seamlessly with your CRM. Scalable, GDPR-compliant, and fully cloud-based, Viadialog is ideal for companies looking to modernize their contact center with AI while keeping a human touch.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a710392-da47-420c-bcef-991ae9b3c0e1.png","url":"https://www.capterra.com.au/software/1041646/viaflow","@type":"ListItem"},{"name":"SpiceX","position":24,"description":"SpiceCSM is the leading platform for creating a digital ecosystem that connects disparate systems, people, and processes, and orchestrates interactions to greatly enhance the user experience and better leverage existing infrastructure. Combining a powerful integration platform, robust business rules and work-flow engines, intelligent robotic process automation, and a unified interface with dashboard and analytics, SpiceCSM allows organizations unparalleled capabilities to innovate and transform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a968fd55-185f-4364-81ce-653266804a76.png","url":"https://www.capterra.com.au/software/95190/spicecsm","@type":"ListItem"},{"name":"iNexus","position":25,"description":"iNexus the most Innovative dialing solution that never displays \"SPAM or SCAM likely\" while dialing.  it's proven to increase sales by 500%.  Request-free trial Now.  \n\nOutbound: predictive, preview, SMS, emails, Omni Channel. \n  \nInbound:  Ai natural language, IQ skill-based routing, WFO, Agent screen Dynamic Variable Scripting.\n\nStrategies:   Quarterback Dialer, DialerDialog Call Flow,  Trotline prospector,  Ai digital agent.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a82aac05-2344-4135-800a-992d9a0c7b58.png","url":"https://www.capterra.com.au/software/132732/inexus","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/32035/contact-center/deployment-options/mac/software?page=5#itemlist","numberOfItems":25}
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