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description: Page 5 - See the list of the best Conversational AI Platforms for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 5 - Conversational AI Platforms - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software) > [Page 5](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=5)

# Conversational AI Platforms

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [Replicant](https://www.capterra.com.au/software/190728/replicant) — 4.9/5 (21 reviews) — Replicant's Contact Center Automation Platform provides always-on support to resolve customer issues quickly and naturally.
2. [Replyco](https://www.capterra.com.au/software/204918/replyco) — 4.7/5 (21 reviews) — Replyco is a helpdesk software designed to help eCommerce sellers manage and centralize inbox messages across marketplaces.
3. [charles](https://www.capterra.com.au/software/1012151/charles) — 4.4/5 (21 reviews) — WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel.
4. [SmythOS](https://www.capterra.com.au/software/1065207/smythos) — 4.9/5 (21 reviews) — SmythOS is a no-code AI agent builder with drag-and-drop functionality that enables easy model and API integration for users.
5. [WA Smart Business](https://www.capterra.com.au/software/1051873/wa-smart-business) — 5.0/5 (20 reviews) — WA Smart Business, è la piattaforma che offre la possibilità di inviare messaggi massivi, programmati e automatizzati su WhatsApp...
6. [inconnect](https://www.capterra.com.au/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
7. [Solvemate](https://www.capterra.com.au/software/167819/solvemate) — 4.6/5 (19 reviews) — Solvemate enables brands to deliver quality customer service through meaningful conversations.
8. [Atom](https://www.capterra.com.au/software/202763/atom) — 4.3/5 (19 reviews) — We integrate all digital channels on our platform and simplify the visibility and traceability of customer service and sales
9. [Eloquant](https://www.capterra.com.au/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
10. [Botosynthesis](https://www.capterra.com.au/software/1037628/botosynthesis) — 4.6/5 (19 reviews) — Empower businesses with AI-driven Chat \& Voicebots for exceptional customer interactions.
11. [Revenue.io](https://www.capterra.com.au/software/132838/ringdna) — 4.3/5 (18 reviews) — Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter.
12. [InfluxMD](https://www.capterra.com.au/software/169346/influx-md) — 4.5/5 (18 reviews) — Ima is an advanced conversational AI with impressive natural language processing and understanding trained to your medical practice.
13. [Reecall](https://www.capterra.com.au/software/1019895/reecall) — 4.8/5 (18 reviews) — Automated customer service software for teams to improve information-sharing and customer support and service.
14. [Heyday](https://www.capterra.com.au/software/177804/heyday-ai) — 4.6/5 (17 reviews) — The \#1 customer messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch to deliver 5-star CX.
15. [Kore](https://www.capterra.com.au/software/180874/kore-ai-bots-platform) — 4.4/5 (17 reviews) — Kore.ai drives AI value with tools for work, process, and service—powered by an agent platform and no-code solutions.
16. [Amio](https://www.capterra.com.au/software/183845/amio) — 4.9/5 (17 reviews) — Amio helps you create AI chatbots for your e-shop.
17. [ZoomInfo Chat](https://www.capterra.com.au/software/194609/insent-ai) — 4.9/5 (17 reviews) — Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visit
18. [ZyraTalk](https://www.capterra.com.au/software/207596/zyratalk) — 4.7/5 (17 reviews) — ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI.
19. [Korra](https://www.capterra.com.au/software/1021261/korra) — 4.8/5 (17 reviews) — Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation.
20. [iNextLabs](https://www.capterra.com.au/software/1027275/inextlabs) — 4.8/5 (17 reviews) — iNextLabs is AI software that automates customer conversations, document processing, and data analytics for enterprises.
21. [Darwin AI](https://www.capterra.com.au/software/1066034/darwin-ai) — 4.8/5 (17 reviews) — Darwin provides AI-workers that enables SMBs to have human-like conversations with their customers on Whatsapp, Instagram \& phone calls
22. [Vizir](https://www.capterra.com.au/software/143687/vizir) — 4.8/5 (16 reviews) — Chatbot builder for enterprise automation.
23. [IntelliTicks](https://www.capterra.com.au/software/181707/intelliticks) — 4.6/5 (16 reviews) — AI-powered Live Chat Platform to generate 2X more leads using personalized conversations with a human fallback option.
24. [Hire Aiva](https://www.capterra.com.au/software/182919/hire-aiva) — 3.9/5 (16 reviews) — Aiva is a cloud-based real estate lead conversion and nurturing software powered by a team of human concierges.
25. [Hubert](https://www.capterra.com.au/software/194016/hubert) — 4.3/5 (16 reviews) — Automate screening with structured AI interviews, delivering shortlists that are faster, fairer, and legally defensible by design.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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So your teammates close more sales, meeting customers on their top platforms, as Heyday connects customers across the globe with iconic brands like Lacoste, Decathlon, Kingfisher, Cirque du Soleil, Danone, Bestseller… and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c5fcd9a3-2156-4182-a1a7-4f667a2821cd.png","url":"https://www.capterra.com.au/software/177804/heyday-ai","@type":"ListItem"},{"name":"Kore","position":15,"description":"Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with an AI agent platform and no-code tools for custom development and deployment at Enterprise scale. Kore.ai takes an agnostic approach to model, data, cloud and applications used, giving customers freedom of choice. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy.  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ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/77902f0f-41d9-4279-8236-9322640a1d8a.png","url":"https://www.capterra.com.au/software/194609/insent-ai","@type":"ListItem"},{"name":"ZyraTalk","position":18,"description":"ZyraTalk is an AI customer service solution that automates conversations, revolutionizing business interactions. It provides instant answers and support, increases online leads, automates customer support, and streamlines other processes. ZyraTalk works with thousands of happy customers and hundreds of partners who love taking advantage of Zyra's partner program. The AI technology is the best in world and well worth the investment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2c35fca-f504-4b13-9fb8-f09c3e45ebf9.png","url":"https://www.capterra.com.au/software/207596/zyratalk","@type":"ListItem"},{"name":"Korra","position":19,"description":"Korra is at the forefront of Industry 4.0, providing innovative AI knowledge management solutions tailored for industrial organizations. By leveraging the power of AI and generative AI, Korra transforms unstructured and legacy content into easily accessible digital assets, significantly boosting productivity and efficiency. Our platform delivers a 25% improvement in workforce efficiency and ensures accurate, credible answers backed by exact references. Operating as a secure on-premise solution, Korra maintains stringent privacy standards while offering seamless integration with minimal onboarding time. With a proven track record of driving digital transformation and sustainable growth, Korra's scalable systems meet the high demands of modern industry, addressing challenges such as siloed knowledge bases and the skills gap in the workforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c70c0434-81cb-4fbd-b226-e4e1ac3c8ea8.jpeg","url":"https://www.capterra.com.au/software/1021261/korra","@type":"ListItem"},{"name":"iNextLabs","position":20,"description":"iNextLabs is an AI platform that automates conversations, documents, and business insights across enterprise workflows. The platform features three interconnected agents—EngageAI, DocsAI, and InsightsAI—that function as unified intelligence. EngageAI automates customer support, sales, and lead generation. DocsAI processes documents, extracts data, and ensures compliance while turning documents into actionable insights. InsightsAI provides analytics and enterprise data insights, enabling natural language queries for instant answers. The agents work together, refining engagement and enhancing context as one system.\nThe platform supports omnichannel deployment across chat, voice, and avatars. It integrates with over 1,000 systems and offers flexible foundation model selection. With energy-efficient operations and integration with Azure, Google Cloud, and WhatsApp Business, the platform enables enterprise deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6673dcf7-e4bf-4479-b248-166a5c06ddfa.jpeg","url":"https://www.capterra.com.au/software/1027275/inextlabs","@type":"ListItem"},{"name":"Darwin AI","position":21,"description":"Darwin provides AI-workers that enables small and medium-sized businesses to have human-like conversations with their customers on Whatsapp, Instagram and phone calls.\nDarwin's AI-workers cover many use cases: lead qualification, outbound campaigns, appointment booking, collections, customer satisfaction surveys, and more.\n\nDarwin is built for non-technical teams, meaning you don't have to worry about any of the technical details.\n\nDarwin's workers are tailored to your business needs. \nOffering your specific products, customizing your worker's answers to your business style, and setting your worker to follow your own business rules has never been easier.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ef4ad15-7a1a-421f-aadc-1d8588fe15a6.png","url":"https://www.capterra.com.au/software/1066034/darwin-ai","@type":"ListItem"},{"name":"Vizir","position":22,"description":"Vizir.co is a no-code chatbot builder for enterprise automation.\n\nOur no-code platform allows agile teams to automate simple and complex tasks in only a few weeks. \n\nVizir.co bundles high-end technologies such as Machine Learning, pre-packed FAQ, data management, enterprise infrastructure, messaging apps deployment, push notifications and much more in a simple and intuitive interface.\n\nResults: reduced set up time, instant takeover by process managers, and better conversation efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98d33533-dd4b-4979-97e5-fe9443f126fb.png","url":"https://www.capterra.com.au/software/143687/vizir","@type":"ListItem"},{"name":"IntelliTicks","position":23,"description":"IntelliTicks is an AI-powered Live Chat platform for Sales (with human fallback). It helps businesses get 2X more leads by being 70% more online than traditional LiveChat. Using AI, IntelliTicks proactively engages each & every visitor in a personalized dialogue with relevant trigger messages. When the visitor engages, it gathers lead information and details about their requirements. If the visitor is identified as a HOT opportunity, the sales team is alerted so that they can take over the chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a816001-0806-4e8d-a46c-babc6153655a.png","url":"https://www.capterra.com.au/software/181707/intelliticks","@type":"ListItem"},{"name":"Hire Aiva","position":24,"description":"Aiva is a cloud-based software for real estate agents to engage and convert leads. The software instantly contacts new leads via text and phone call within one minute. It follows up consistently for up to a year with unresponsive leads. Aiva qualifies leads in real time using customizable scripts. Qualified leads are instantly delivered to the agent's team through live transfer, email, text and mobile apps. Lead activity is synced with CRMs in real time. Aiva provides collaboration features for teams, mobile apps, and conversion analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/13a5131a-8a42-448b-8761-a1ac58b3f24f.png","url":"https://www.capterra.com.au/software/182919/hire-aiva","@type":"ListItem"},{"name":"Hubert","position":25,"description":"Hubert helps high-volume hiring teams automate candidate screening with structured AI-powered interviews, delivering shortlists that are faster, fairer, and legally defensible by design. \n\nEvery candidate completes a consistent, competency-based interview assessed by deterministic AI models: same input, same output, full explainability. Recruiters receive scored, auditable shortlists directly in their ATS - transparent and justifiable to stakeholders and regulators. \n\nTrusted by ManpowerGroup, Securitas, Coop, and other leading enterprises, Hubert predicts hiring success with 5x greater accuracy than traditional methods - delivering 80% faster time-to-hire across 30+ languages and ATS integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1581f0a8-45b8-4ac9-be38-d51e660f1dd9.jpeg","url":"https://www.capterra.com.au/software/194016/hubert","@type":"ListItem"}],"numberOfItems":25}
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