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description: Page 31 - See the list of the best Conversational AI Platforms for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 31 - Conversational AI Platforms - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software) > [Page 31](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=31)

# Conversational AI Platforms

Canonical: https://www.capterra.com.au/directory/31596/conversational-ai-platform/software

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [Spark](https://www.capterra.com.au/software/1087767/Spark) (0 reviews) — AI-based voice agent that helps businesses handle inbound and outbound calls, appointments, lead management, and more.
2. [NextPhone](https://www.capterra.com.au/software/1087966/NextPhone) (0 reviews) — NextPhone is AI receptionist software that answers calls around the clock, qualifies leads, and books appointments into calendars.
3. [Caravan](https://www.capterra.com.au/software/1088032/Caravan) (0 reviews) — Caravan is an AI voice agent that answers calls around the clock for airport shuttle and transport operators to capture bookings.
4. [Agent360](https://www.capterra.com.au/software/1088328/Agent360) (0 reviews) — Agent360 is customer service software that combines AI Receptionist, Live Chat, ticketing, a knowledge base, and surveys.
5. [RingFoods](https://www.capterra.com.au/software/1087119/RingFoods) (0 reviews) — RingFoods AI handles restaurant calls, including angry callers, late inquiries, and language barriers, letting staff focus on guests.
6. [88Agents](https://www.capterra.com.au/software/1088732/88Agents) (0 reviews) — 88Agents is chatbot software that allows agencies to create and deploy customizable AI agents across web, Slack, and email channels.
7. [AI SCAPE](https://www.capterra.com.au/software/1088995/AI-SCAPE) (0 reviews) — Workflow automation solution that helps businesses deliver intelligent automation and scale customer communications across channels.
8. [Userlink](https://www.capterra.com.au/software/1089012/Userlink) (0 reviews) — Userlink is a cloud-based conversational AI software that helps businesses automate support, guides customers, and boosts sales.
9. [Fusion Chat](https://www.capterra.com.au/software/1089025/Fusion-Chat) (0 reviews) — Fusion Chat is an AI software with tools like a summarizer, detector, solver, and translator for search engines and browsers.
10. [Insightum](https://www.capterra.com.au/software/1089142/Insightum) (0 reviews) — insightum.ai is AI research software that conducts voice interviews, automates recruitment, and delivers analysis in 24 hours.
11. [Voiceyfy](https://www.capterra.com.au/software/1089141/Voiceyfy) (0 reviews) — AI-based phone agent that helps businesses manage real-time calls with call routing, human handoff, and a self-training AI builder.
12. [Integra](https://www.capterra.com.au/software/1089150/Integra) (0 reviews) — Integra is AI software that automates contact center operations with virtual agents for calls, sales, and customer support.
13. [Ask Iris](https://www.capterra.com.au/software/1089197/Ask-Iris) (0 reviews) — Speed.ai is AI legal intake software that helps law firms track case quality, spot training needs, and rescue lost leads in real time.
14. [MultipleChat](https://www.capterra.com.au/software/1089258/MultipleChat) (0 reviews) — Artificial intelligence solution that helps businsses manage conversations, generate images, create presentations, and more.
15. [Evaline](https://www.capterra.com.au/software/1089324/Evaline) (0 reviews) — Cloud-based AI chatbot platform that helps businesses deliver personalized customer support and boost conversions with automation.
16. [LIA](https://www.capterra.com.au/software/203498/lia-chat-bot) (0 reviews) — Cloud-based and AI-powered chatbot assistant that automates sales \& customer support for travel and hospitality businesses.
17. [Oravoice](https://www.capterra.com.au/software/1090012/Oravoice) (0 reviews) — AI voice agents that automate calls, qualify leads, and schedule appointments with human-like conversations.
18. [OnCallClerk](https://www.capterra.com.au/software/1090145/OnCallClerk) (0 reviews) — OnCallClerk is a no-code AI receptionist platform that lets businesses automate call answering with intelligent phone agents.
19. [Comet](https://www.capterra.com.au/software/1090509/Comet) (0 reviews) — Web-based software that helps Shopify and Salesforce brands create micro-storefronts for campaigns, turning social traffic into sales.
20. [MagicLine](https://www.capterra.com.au/software/1090537/MagicLine) (0 reviews) — Magicline AI is virtual receptionist software that answers calls, captures details, and helps businesses book more appointments.
21. [Annona Bot](https://www.capterra.com.au/software/1091434/Annona-Bot) (0 reviews) — Annona Bot is AI chatbot software that answers frequently asked questions in over 50 languages to help businesses engage customers.
22. [SmarterSaas](https://www.capterra.com.au/software/1091603/SmarterSaas) (0 reviews) — AI sales automation tool that helps businesses use AI agents to automate sales calls, manage voicemails, book appointments, and more.
23. [Siesta AI](https://www.capterra.com.au/software/1091618/Siesta-AI) (0 reviews) — Conversational AI platform that offers secure agents, search, chat, workflows, and recordings integrated into internal company systems.
24. [BotCore](https://www.capterra.com.au/software/1091625/BotCore) (0 reviews) — BotCore is a GDPR-compliant AI platform for customer communication via chat, WhatsApp, Telegram, and voice channels in one place.
25. [Voycee](https://www.capterra.com.au/software/1091827/Voycee) (0 reviews) — AI voice receptionist solution that helps businesses handle calls, book appointments, and automate workflows around the clock.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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Every missed call is a missed case.\n\nBeyond law, Agent360 offers live chat, AI chatbot, ticketing, a help center, and omnichannel support across email, SMS, WhatsApp, and more. Integrates with major CRMs via REST APIs and webhooks. SOC 2 compliant. GDPR-ready. Bank-grade encryption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc080658-3b3a-4f0f-8660-c10f72a782d5.png","url":"https://www.capterra.com.au/software/1088328/Agent360","@type":"ListItem"},{"name":"RingFoods","position":5,"description":"RingFoods is AI-powered voice agent software for restaurants, handling calls 24/7, including after-hours inquiries, complaints, and multilingual conversations. It frees staff to focus on in-person service with 10 customizable AI voices matching a restaurant's brand. The platform detects and responds in languages like Mandarin, Spanish, French, and Arabic. 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For academic tasks, the AI Homework tool provides step-by-step explanations and research assistance, while the Math Solver handles equations and complex problems. The Humanizer refines AI text into natural, engaging writing, and the Translator delivers accurate translations across languages. Fusion Chat integrates across browsers, allowing access to its features anywhere online. The platform operates through multiple access points, including direct integration within search engine results, a popup activated by right-clicking selected text, and a composer function for document creation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec3b4700-f5ef-4dde-b45e-d01710b1a06b.jpg","url":"https://www.capterra.com.au/software/1089025/Fusion-Chat","@type":"ListItem"},{"name":"Insightum","position":10,"description":"insightum.ai is a qualitative research platform leveraging AI to conduct voice interviews, automate participant recruitment, and generate analysis. 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Its knowledge base feature allows businesses to upload documents for semantic search, aiding agents during conversations. Integra integrates with tools like Salesforce, Zendesk, and HubSpot via APIs and webhooks. It offers batch calling for campaigns, real-time analytics dashboards, and call transcription for quality assurance, with options for human agent transfers when needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/77cb2342-7699-46e6-a02e-c8eea6231357.jpg","url":"https://www.capterra.com.au/software/1089150/Integra","@type":"ListItem"},{"name":"Ask Iris","position":13,"description":"Speed.ai is legal intake software that uses speech recognition, semantic understanding, and predictive analytics to analyze calls, helping law firms identify missed opportunities and improve conversions. Lead Rescue highlights high-value cases lost during initial contact, enabling timely follow-ups. Agent coaching provides actionable feedback to enhance intake team performance, while marketing analysis evaluates case quality across channels to guide strategy. The software uses a 32-point model to assess factors like case type, liability, and injury severity, prioritizing cases with strong potential. Speed.ai integrates with phone systems via APIs and works with platforms like CallRail and Invoca, requiring no workflow changes. Implementation takes under 48 hours, with minimal training needed. Customizable dashboards, filters, and notifications ensure focus on key metrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41dad87c-ca59-43a8-af19-731be1734880.jpg","url":"https://www.capterra.com.au/software/1089197/Ask-Iris","@type":"ListItem"},{"name":"MultipleChat","position":14,"description":"MultipleChat is a collaborative platform enabling interaction with multiple AI model, such as ChatGPT, Gemini, Claude, and Grok from one interface. It allows users to compare responses across models, offering varied perspectives and approaches to queries. The system includes role assignment, letting each AI model take on specific functions such as Smart, Debate, or Research modes for diverse collaboration.\n\nFeatures include Image Studio for visual creation, Presentation Studio for slides, Document Studio for text work, and Data Studio for analytics. Interaction modes like Ensemble and Co-op determine how models collaborate on tasks. By consolidating access to multiple AI technologies, MultipleChat eliminates the need to switch between platforms or subscriptions for different services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65f4a215-d92d-41ea-bb2d-50f737adbd92.jpg","url":"https://www.capterra.com.au/software/1089258/MultipleChat","@type":"ListItem"},{"name":"Evaline","position":15,"description":"Evaline is an AI-powered chatbot platform that facilitates customer interactions through automated conversations. The platform uses natural language processing to engage website visitors, respond to inquiries, and capture leads around the clock. Evaline blends AI automation with human agent support, directing common questions to the chatbot while enabling human agents to address more complex matters. The platform personalizes responses based on visitor behavior, location, and contextual factors. A unified dashboard allows businesses to manage customer conversations, monitor chatbot performance, and review metrics such as satisfaction rates and response times. Evaline integrates with platforms including WordPress, allowing businesses to implement the chatbot without technical expertise. The platform maintains continuous availability, ensuring customer inquiries receive immediate attention regardless of time zone or business hours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4439f62b-2e98-4cf3-b61e-c9c2cb502920.jpg","url":"https://www.capterra.com.au/software/1089324/Evaline","@type":"ListItem"},{"name":"LIA","position":16,"description":"LIA is an AI-driven conversational assistant that revolutionises customer interactions and automates sales processes for the travel and hospitality sectors. Powered by advanced generative AI, LIA facilitates smooth, human-like conversations across web, mobile, and social platforms, managing everything from FAQs and personalised suggestions to complete reservations and real-time assistance.\n\nLIA seamlessly integrates with existing systems and third-party APIs, enhancing direct sales, streamlining workflows, and improving customer experiences with multilingual capabilities, context-aware conversations, 24/7 availability, and insightful analytics.\n\nDesigned to automate customer support, sales, and lead generation, LIA reduces operational strain while boosting engagement, helping travel businesses deliver tailored, seamless services and unlock new revenue streams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a022993f-95a7-49ca-9a2c-949166dc5091.jpeg","url":"https://www.capterra.com.au/software/203498/lia-chat-bot","@type":"ListItem"},{"name":"Oravoice","position":17,"description":"Oravoice is an AI-powered voice agent platform that automates inbound and outbound calls with natural, human-like conversations. 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Using a visual builder, users can customise how their AI receptionist speaks, responds to enquiries, captures leads, and routes calls.\n\nThe platform supports intelligent call handling, lead capture, call routing, and escalation based on caller intent, time of day, or business rules. Businesses can instantly provision phone numbers, answer calls 24/7, and ensure no enquiry is missed.\n\nOnCallClerk integrates with existing workflows to book meetings, capture customer data, and trigger follow-up actions without requiring technical setup. Real-time analytics and call insights help businesses monitor performance and optimise their AI receptionist over time.\n\nDesigned for small businesses, service providers, and support teams, OnCallClerk makes it easy to automate inbound calls, improve customer experience, and scale phone support without increasin","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6ea7b37-a338-4a03-8aae-b050e0e4a332.png","url":"https://www.capterra.com.au/software/1090145/OnCallClerk","@type":"ListItem"},{"name":"Comet","position":19,"description":"Comet is a social commerce software for Shopify and Salesforce brands, enabling the creation of micro-storefronts and campaign-specific shopping experiences, connecting ads to checkout. Unlike standard landing pages, these micro-storefronts provide a complete shopping funnel from ad click to purchase. Each micro-storefront includes curated product content, conversational UI, dynamic FAQs, a shopping cart, and embedded checkout, maintaining context from the originating ad to reduce drop-offs. They are tailored to specific audiences, campaigns, or creator partnerships. It integrates with Shopify and Salesforce Commerce Cloud to sync product catalogs, inventory, and promotions in real time. It supports express checkout and works with existing payment providers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/381d968d-ee14-4622-b0a6-6258e7005425.jpg","url":"https://www.capterra.com.au/software/1090509/Comet","@type":"ListItem"},{"name":"MagicLine","position":20,"description":"Magicline AI is an AI-powered virtual receptionist software designed for service-based businesses. The platform answers inbound calls around the clock when team members are unavailable, capturing essential details such as name, phone number, service need, location, urgency, and callback preferences. The software follows up with leads who did not book, sends confirmations, and re-engages customers. Magicline AI helps convert calls into appointments by proposing time slots and routing calls to the appropriate team member. The platform offers real-time translation in over 100 languages for both calls and text messages. Detailed call summaries, tasks, and reminders provide teams with the information needed to follow up effectively. The software analyzes call patterns to identify booking obstacles and improve close rates. Magicline AI automates call handling and lead management to help businesses convert missed calls into booked appointments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5789248-62d4-44fc-b21b-9f6c10b88fd4.png","url":"https://www.capterra.com.au/software/1090537/MagicLine","@type":"ListItem"},{"name":"Annona Bot","position":21,"description":"Annona Bot is an AI-powered multilingual FAQ chatbot that enables businesses to communicate with customers in over 50 languages. The software effortlessly handles complex and right-to-left scripts like Thaana and Arabic, delivering accurate responses within seconds. Setup is entirely code-free: simply upload your existing FAQ content, configure your brand settings, and embed a single script tag. Designed specifically for global e-commerce brands, hotels, and guesthouses, Annona Bot's unique advantage is its dynamic language matching. If a guest asks about check-in times in Japanese, the bot instantly detects the language and replies in natural Japanese, eliminating the need for manual translation and completely automating routine customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec1fa3ff-4d82-4ab5-8838-1641fb0a7dc6.png","url":"https://www.capterra.com.au/software/1091434/Annona-Bot","@type":"ListItem"},{"name":"SmarterSaas","position":22,"description":"SmarterSaas is an AI-based sales automation platform that helps businesses automate outbound sales calls and inbound phone reception. The platform features natural language voice synthesis, real-time call analytics, calendar integration for appointment scheduling, and CRM syncing with platforms like HubSpot and Salesforce. Supporting multiple languages, the AI agents detect and adapt to callers' languages during conversations.\n\nFor outbound sales, the AI qualifies leads and books appointments, scaling sales efforts without additional staff. For inbound calls, the virtual receptionist answers calls around the clock, takes messages, and transfers calls as needed. SmarterSaas 's data is hosted in Europe with end-to-end encryption to meet GDPR standards. Real-time dashboards provide insights into call metrics, enabling businesses to optimize processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7082faa5-5b1b-46ba-b813-d8b20fef5059.png","url":"https://www.capterra.com.au/software/1091603/SmarterSaas","@type":"ListItem"},{"name":"Siesta AI","position":23,"description":"Siesta AI is an AI platform that helps companies automate workflows, access internal knowledge, and execute tasks across business tools. Teams can deploy AI agents that connect to company data, search knowledge bases, and streamline daily operations. The platform integrates with existing systems and supports multiple AI models, making it easy to scale AI across departments. Siesta AI can be used as a secure SaaS solution or deployed on private infrastructure for full data control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a48fb23c-8b42-4aa5-ac39-3993bd7322ab.jpg","url":"https://www.capterra.com.au/software/1091618/Siesta-AI","@type":"ListItem"},{"name":"BotCore","position":24,"description":"BotCore is an AI-powered customer communication platform that enables engagement across website chat, WhatsApp, Telegram, and voice channels. Hosted in Germany and GDPR-compliant, the platform streamlines interactions through a centralized dashboard. The AI chatbot draws on six providers, such as OpenAI and Anthropic, to answer inquiries around the clock. It handles tasks such as providing product information, scheduling appointments, and capturing leads.\n\nThe Bot Coach feature analyzes conversations to identify gaps in the knowledge base and suggests improvements to chatbot responses. BotCore includes a knowledge base where teams can store and share documents, PDFs, and web content. The platform supports multichannel management from a single interface. Hosted on Hetzner servers, BotCore maintains data privacy with no third-party transfers. The system includes automated optimization tools and compliance features aligned with GDPR and EU AI Act requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39965f1e-27f8-44f5-80bd-ba50511e9b0a.jpg","url":"https://www.capterra.com.au/software/1091625/BotCore","@type":"ListItem"},{"name":"Voycee","position":25,"description":"Voycee is an AI-based voice receptionist solution that helps businesses handle calls, answering within seconds without human intervention. It books appointments, manages inquiries using natural language processing, and integrates with Google Calendar and Calendly for scheduling. Voycee addresses FAQs, transfers calls, generates transcripts, and offers analytics to track call volume and resolution rates.\n\nIndustry-specific configurations are available for sectors, such as healthcare, restaurants, salons, automotive services, real estate, and professional services. Supporting multiple languages, Voycee connects with CRMs and point-of-sale systems while ensuring enterprise-grade security with encryption and role-based access controls. Setup is quick and requires no technical expertise. The system handles multiple calls simultaneously, provides searchable call history, and includes sentiment analysis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9edcc9c1-e2fb-4938-a4d3-3a5c3b9e79d2.jpg","url":"https://www.capterra.com.au/software/1091827/Voycee","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=31#itemlist","numberOfItems":25}
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