AI Made easy, by integrating your knowledge against the incoming request or service call. This web service presents the right help articles to the CSR or client, when it is needed. This can also integrate with IVR systems, to query the knowledge base based on the incoming caller's inputs. Even if your help articles live elsewhere, Centraploint can spider, index and ingest them for faster retreival.

Gubagoo is the leading provider of conversational commerce solutions for automotive dealerships and OEMs who use our messaging and digital retailing solutions to activate the online car buying experience from their website or Facebook. Our fully managed omni-channel live messaging service instantly connects consumers to dealerships anytime and anywhere through live dealer chat, text, video and Messenger, converting high quality leads and appointments for dealerships 24/7/365.

ATOM is a conversational AI platform that simplifies the work of companies by unifying and organizing the chats that their clients send to digital channels (Whatsapp, Messenger, Instagram, Telegram, among others) to manage them from a single platform, thus facilitating the consumer shopping experience and providing immediate attention through the automation of responses.

Weply makes it easier for your business to capture leads from your current website traffic through live chat manned 24/7 by our qualified consultants worldwide. AI is used to support human chat agents, which allows fast and accurate responses. We at Weply are not the experts of your business nor do we aim to be, therefore we ensure that in the case of a question best answered by an expert, we collect contact information and deliver them straight to your inbox or CRM system.

Inbenta is a Conversational AI and Intelligent Automation Platform that that enables organizations to automate personalized interactions with both customers and employees. Thanks to its patented Natural Language Processing (NLP) technology powered by Symbolic AI, Inbenta's intelligent self-service solutions can be up and running in a matter of days, without any data training required. Powering search, chat, voice and knowledge solutions in more than 35 languages, Inbenta delivers accuracy.

Articbot is a multilingual chatbot powered by conversational AI helping enterprises to automate customer engagement through multiple channels like website, mobile applications(both Ios and Android), social messaging apps(Facebook Messenger, Instagram, Whatsapp). Articbot is also coming with a most advanced live chat facility with auto-routing and session-based escalation facilities. Articbot is a zero coding chatbot with easy chatbot training.

JeffreyAI automates the admin tasks you hate. JeffreyAI frees up time for sales leaders to build better customer relationships and grow revenues. JeffreyAI automates lead qualification, re-activates cold leads, nurtures warms leads, helps convert more sales, services customers and even tracks down unpaid invoices. - Easy to use CRM - Automate sales workflows - Auto-reply to inbound enquiries - Create campaigns and monitor success - Sales staff love it and perform better

Ruby delivers virtual receptionist & live chat services using technology to empower personal connections that gain new business.

Forethought improves the overall customer and agent experience by connecting to your existing help desk and answering incoming support tickets faster and more accurately. Forethought understands customer sentiment. Instead of navigating a clunky chatbot or getting passed from agent to agent, customers using Agatha get an immediate, accurate, natural answer to their question or routed to the customer agent that is best suited to help their specific needs, resulting in higher CSAT and lower support costs.

Intelligent virtual assistant platform with cutting edge natural language understanding for customer support. Tilde.AI conversational platform allows building both guided and free form dialogue scenarios to create an intuitive and human-like experience. Tilde.AI virtual assistants are multilingual and use machine learning algorithms to dedicate customers' intent and provide the most suitable answers.

AI enabled live chat solution for businesses.

moinAI is an automation solution for customer service, marketing and sales that helps to react faster to customers' requests. With our easy to integrate and fast to set up AI-Chatbot we help enterprise companies to answer and solve up 70%+ of customer inquiries along the customer journey. Our customer success team makes sure you get the perfect chatbot for your company and all the support you need to satisfy your customers needs.

Vozy enables businesses to connect with prospects and clients through conversational AI and voice assistants across their existing channels. Allow your customers to self-serve with a voice bot that really works and seamlessly escalate to a human agent when needed. You can Sync Vozy with the tools you already use to make automation simpler than ever.

nmodes makes conversational AI solutions (chatbots, voice bots, advanced AI) for sales and customer experience. The only AI platform that gives businesses their own AI that represents their brand. nmodes platform offers data privacy better than any other AI solution. Laughingly easy to use. No need to be technically savvy. Intuitive natural language interfaces. nmodes is the only conversational AI platform that helps with a marketing strategy.

Rasa is the leading conversational AI platform, allowing individual developers through large enterprises to create superior AI assistants and chatbots. Rasa provides the infrastructure & tools necessary for building the very best tools, ones that meaningfully transform how customers communicated with businesses. With Rasa, all teams can create personalized, automated interactions with customers, at scale.

Build powerful chatbots using drag-and-drop.

Revolutionize user experiences with chatbots. Manage business tasks smoothly by deploying powerful conversational AI interfaces with our end-to-end bot-building platform. Improve the productivity and the commitment of your employees with conversational interfaces integrated into their workflows.

Instabot is the smart chatbot that's powerful, customizable and ready to help in an instant. With AI functionality and natural language processing (NLP), Instabot gains knowledge quickly and can answer hundreds of questions over time. It's also the only platform that allows you to input code to custom-build bots and endlessly customize its functionality. With Instabot you reduce costs, increase leads, and maximize conversions.

Chatbot platform that automatically greets visitors, starts conversations in real-time, captures leads & manages contact details. Automatically connected with Google Analytics, check our events funnel.

nixi1 is an instant messaging communication management software that boost customer service productivity and the quality of assistance. With a strong IA component, it enhances all sort of operations regarding customer service, customer experience, tech support, help desk or user assistance. This multichannel chat manager helps CS teams by cutting off response times in more than 50% while improving all NPS, CSAT metrics. Better conversations. Greater productivity. New sales.

Vergic Engage is a ‘Digital first’, Customer Engagement Platform that improves CX & revenue in digital channels by acting on customer behavior, value and journey and selects the most efficient channel for each interaction. Vergic Engage is an easy to integrate solution, allowing brands & organisations to engage with customers through AI/BOT supported messaging and collaboration tools such as: - Chatbots - Live chat - Co-browsing - Video chat - Analytic rule engine - Messaging

Google-backed High ROI Guest Engagement Smart Texting Platform. Text with your guests! Ivy combines human expertise and automation to provide accurate and timely guest communication, freeing up hotel staff, and enhancing your guest experience.

Qordobas AI helps everyone at a company write with the same style, terminology, and brand voice. With Qordobas dynamic content guidelines, organizations can achieve consistency and clarity across all types of content from communications to marketing to product to HR. Companies such as Marriott, Braintree, and Postmates use Qordoba to create better content up to 90% faster than before. Qordoba was recognized as a Forbes Cloud100 Rising Star for 2018.

Specialized CONVERSATIONAL AI platform for messaging and chat automation. Includes live chat. No phone or video system. Train intents for bots and IVAs with NATURAL LANGUAGE UNDERSTANDING. DEFLECT 50-80% of internal/external customer service requests. ENTERPRISE PLAN comes with the necessary features - AUTHENTICATION, AlphaOS for custom code, SSO, SLA, APIs and multichannel.

At SoundHound Inc., we believe every brand should have a voice. As a leader in voice AI, were trusted by companies around the globe. Houndify, our independent voice AI platform, allows developers to build custom voice assistants with a branded wake word for any product or service. Our proprietary Speech-to-Meaning engine delivers unprecedented speed and accuracy. Our mission: To enable humans to interact with the things around them like we interact with each other: By speaking naturally.

Ciara automatically records, transcribes, & summarizes your sales meetings and seamlessly syncs everything with your CRM. It understands the context of your conversations & helps easily navigate tricky situations with contextual & customizable cues. After every meeting, Ciara provides AI-powered customer insights including meeting highlights & valuable conversation metrics. Customer insights across all meetings are summarized in an intelligent deal map providing a true picture of every deal.

Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.

Chatbot platform that allows you to plugin to your favorite chat platforms and improve Customer Experience.

Talkpush is the software that recruiters use to talk with candidates through conversational platforms while automating all the boring stuff: pre-screening, answering questions about the job, scheduling and rescheduling interviews, collecting resumes and documents, etc. Talkpush does it all automatically and moves candidates to the next step in the hiring process. This frees up recruiters to do more high-value work like getting candidates excited about the job and the company.

Morph.ai is a self-serve platform where enterprises can build WhatsApp chatbots without getting into technical complexities. It is one of its kind and state of art. Using the Morph.ai platform you can Apply for WhatsApp API access, Activate, build complex chat-flows, Run A/B Tests, Manage Lead Lifecycle, do automated follow-ups and lead nurturing, Funnel Analytics, and implement multi-agent chat. All of these on WhatsApp primarily with omnichannel features for Facebook and Website.

Saleswhale engages with underserved leads sitting cold in your Salesforce CRM that your sales reps have no time to reach out to. It runs in the background and provides a 30% to 250% lift in qualified meetings booked for sales teams. We deploy AI sales assistants that hold natural, human-like, back and forth email conversations with every lead. When a lead is qualified and is interested in a sales conversation, your AI hands them over to your sales team.

The 2nd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows. Learn how you can rapidly develop conversational applications and business processes automation to operate over any channel and powered by the latest AI. Awarded Best AI Product In Telecom by CogX and named twice by Gartner Research as a top conversational AI platform. See how our ever-expanding library of pre-designed patterns/templates can help with your hyper-automation now.

A collaborative customer support platform with live chat and ticketing system. Chat with customers from your website, eMail, Twitter, Facebook Page and Facebook Messenger. Work in collaboration with other team members to resolve customer issues, assign conversations, avoid collisions, add internal notes. Use reports to get insights about how your customer success team is doing.

We develop and integrate artificial intelligence for your customer service.

Teneo is a revolutionary Conversational AI Platform that provides everything business users and developers need to collaborate and build a wide range of conversational AI applications. Teneo is available in over 35 languages, running over any platform, service or device, and offers one of the most humanlike experiences available in commercial conversational AI today. Read Our Definitive Chatbot Guide (2020): https://www.artificial-solutions.com/chatbots

* Easy-to-use task management system equipped with an Al Guest Service Agent (Multi-Channel) that assists in providing superb service & information to your guests, while reducing your teams workload. Increase efficiency, get rid of bad reviews. * Automated guest feedback - Intercept negative online reviews by resolving issues in real time * Guest forgot their toothbrush? No need to call and wait for the Front Desk, a simple message would suffice. * All devices, no download needed.

Avaamo is a venture funded Conversational AI enterprise software company. Powered by the latest innovations in neural networks, speech synthesis and deep learning, Avaamo is a cloud platform that lets you automate the Conversational AI lifecycle. Build powerful domain-based models on your own or use our existing vertical models. You can speed time-to-value with pre-built enterprise connectors, conversation analytics and conversational validators to execute design-to-deployment.

Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology.

Enterprise level, Synthetix Virtual Agent (or `intelligent chatbot') is the next generation guided intelligent self-service technology that proactively engages your customers - answering questions, generating new leads, increasing sales and maximising the efficiency of your contact-centre agents, all delivered through a highly personalised chat-style, automated, user interface. Goal-driven, Synthetix Virtual Agent pursues business objectives during every conversation with customers.

CHATBOT LANDING PAGES + READY-TO-GO CHATBOTS = A GAME CHANGER FOR AGENCIES Increase Conversions on All Your Client's Email, Social and PPC Marketing Campaigns by Driving Post-click Visitors Right Into a Conversation on a Dedicated TruCHAT Chatbot Landing Page. We would like the opportunity to blow you away with the opportunity - please schedule an introductory call and demo so we can show you how to partner with TruCHAT to change the game for your agency.

Design and prototyping tool for conversational scenarios in both chat and voice. For UX designers in Voice or Chatbots.

Enterprise chatbot for businesses that helps to engage with leads.

Airbud is a conversational AI platform that allows businesses to easily add voice capabilities to their websites and mobile apps

AllyO tackles workplace engagement challenges with candidates and employees, from hi to goodbye, through the worlds first AI powered HR Communications Platform. As the most funded and highest valued AI for HR company, AllyO has partnered with 15% of The Fortune 50 to automate talent acquisition and management. Backed by Google, SAP, Randstad, Bain and Cervin Ventures, we've demonstrated hyper-growth of 4.5X year over year. Request a free demo of AllyOs technology today.

ShopPop is the fastest-growing all-in-one chat marketing platform. The future is private. Chat marketing is instant, interactive and has high engagement rates. Our mission is to help people start conversations that grow their business. Since 2016, we have been enabling people to reach their audience directly through chat. Our self-serve platform enables people to set up messaging campaigns in minutes.

Userbot is not just a simple chatbot builder, its Artificial Intelligence engine based on NLP helps you to automate most of online conversations. The Artificial Intelligence is capable of recognizing the meaning, understanding the context and gathering information to automatically and correctly reply all messages. Installation is very quickly, it takes only 5 minutes and no code is required. The user can choose between different templates or create a bot from scratch. Easy, fast and code free.

Complete bot platform that allows users to create chatbots that can reply to customers requests quickly and accurately.

Aisera's next-generation AI Customer Service solution is a proactive, personalized, and predictive Conversational AI and RPA solution that is purpose-built to automate repetitive requests, tasks, and workflows. Customer requests range from responding to information requests to providing answers to simple tasks to autonomously resolving complex workflow tasks across multiple applications and systems. Automated responses provide customers with immediate self-service resolutions with zero lag time.

Automate pre-sale and post-sale customer service requests with a smart chatbot integrated with the software you already use. Create, update, train, and analyze the chatbots results on the go with a simple interface. Send broadcast messages to your customers and measure results with in-depth statistics in a few clicks. Add a customizable Live Chat widget to support your visitors when they need you. Let your team better organize the workflow and manage customer support requests in one place.

Cx automation software that helps increase customer engagement.