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description: Page 27 - See the list of the best Conversational AI Platforms for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 27 - Conversational AI Platforms - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software) > [Page 27](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=27)

# Conversational AI Platforms

Canonical: https://www.capterra.com.au/directory/31596/conversational-ai-platform/software

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [Salient](https://www.capterra.com.au/software/1082410/Salient) (0 reviews) — Salient is an AI voice agent software for consumer lending operations designed specifically for compliant consumer lending operations.
2. [Mike](https://www.capterra.com.au/software/1082490/Mike) (0 reviews) — Conversational AI agent that helps businesses answer business calls, reach and qualify leads, and support customers around the clock.
3. [CallBotics](https://www.capterra.com.au/software/1078786/CallBotics) (0 reviews) — Enterprise AI voice platform that automates complex calls, integrates with systems, and improves AHT, FCR, and CX.
4. [LiveTok](https://www.capterra.com.au/software/1082693/LiveTok) (0 reviews) — Cloud-based platform enabling businesses to deploy AI agents on WhatsApp, phone and web for support, booking, and lead conversion.
5. [Chatley](https://www.capterra.com.au/software/1082716/Chatley) (0 reviews) — Chatley is AI software that helps businesses grow by answering calls, booking appointments, and providing tailored responses.
6. [ORiele](https://www.capterra.com.au/software/1082806/ORiele) (0 reviews) — Generative AI workforce platform that helps teams use autonomous voice and digital agents to automate support, sales, and operations.
7. [Hyaa AI](https://www.capterra.com.au/software/1082837/Hyaa-AI) (0 reviews) — Web-based and AI-enabled tool that automates hiring by streamlining interviews, creating ranked shortlists, and providing transcripts.
8. [Smart Call Sync](https://www.capterra.com.au/software/1083039/Smart-Call-Sync) (0 reviews) — Ai answer is a phone service software that provides call support, lead capture, appointment booking, and customer communication.
9. [ChatGenius](https://www.capterra.com.au/software/1083065/ChatGenius) (0 reviews) — AI chatbot for Facebook \& Instagram that responds to customers 24/7, books appointments, and qualifies leads automatically.
10. [Wampia](https://www.capterra.com.au/software/1083096/Wampia) (0 reviews) — Wampia is home service software that automates lead capture, quoting, and scheduling to recover missed call revenue and save time.
11. [Chatify IT](https://www.capterra.com.au/software/1083277/Chatify-IT) (0 reviews) — ChatifyIT is an AI platform helping businesses build chat agents, integrate APIs, and capture leads through engaging conversations.
12. [OptimusCall](https://www.capterra.com.au/software/1083378/OptimusCall) (0 reviews) — Conversational AI platform that helps businesses manage calls, automate campaigns, and schedule meetings through one interface.
13. [Wittify.ai](https://www.capterra.com.au/software/1083420/Wittify-ai) (0 reviews) — Wittify.ai is a customer engagement platform that automates interactions across voice, text, and social channels for businesses.
14. [DialIQ](https://www.capterra.com.au/software/1083445/DialIQ) (0 reviews) — DialIQ is an AI receptionist software managing calls, scheduling appointments, and offering customer support for businesses.
15. [Hobbes](https://www.capterra.com.au/software/1083487/Hobbes) (0 reviews) — Hobbes is demo software helping businesses schedule more meetings by offering tailored product demos to website visitors anytime.
16. [Chatref](https://www.capterra.com.au/software/1083507/Chatref) (0 reviews) — Chatref is an AI platform that enables businesses to create custom assistants using their data for accurate, context-aware responses.
17. [novofon.ai](https://www.capterra.com.au/software/1083537/novofon) (0 reviews) — novofon.ai is telephone agent software that uses AI to automate and streamline business customer communication processes.
18. [TitanIA](https://www.capterra.com.au/software/1083587/TitanIA) (0 reviews) — Voice AI SaaS platform for inbound and outbound calls, appointment scheduling, lead qualification, and customer service 24/7.
19. [eRAG](https://www.capterra.com.au/software/1083644/eRAG) (0 reviews) — eRAG is AI-powered software that enables users to query structured operational data using natural language for real-time insights.
20. [NeverClosed.AI](https://www.capterra.com.au/software/1083651/NeverClosed-AI) (0 reviews) — NeverClosed.ai is booking software automating reservations and payments for tour operators, offering 24/7 availability.
21. [Reptwin](https://www.capterra.com.au/software/1083656/Reptwin) (0 reviews) — Reptwin is an AI-powered virtual pharma sales platform enabling continuous engagement with healthcare professionals.
22. [Blip](https://www.capterra.com.au/software/1075456/Blip) (0 reviews) — Blip es un software de comunicación con clientes que automatiza conversaciones personalizadas en canales digitales para empresas.
23. [Sahyogi](https://www.capterra.com.au/software/1083776/Sahyogi) (0 reviews) — Sahyogi is an AI platform that automate customer interactions, boost engagement, analyze conversations for your business growth.
24. [AI SmartTalk](https://www.capterra.com.au/software/1083781/AI-SmartTalk) (0 reviews) — AI SmartTalk is chatbot software enhancing customer service via intelligent automation and integration with top e-commerce platforms.
25. [Paratus Health](https://www.capterra.com.au/software/1082801/Paratus-Health) (0 reviews) — A voice, text, and chat AI agent built specifically for healthcare businesses that integrates directly with EHR and PM systems.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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Wampia addresses the challenge of missed opportunities and potential revenue loss that occurs when trade professionals are unavailable to answer inquiries while working on job sites.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c97ea81-02f4-436c-97c3-177d55609efd.png","url":"https://www.capterra.com.au/software/1083096/Wampia","@type":"ListItem"},{"name":"Chatify IT","position":11,"description":"ChatifyIT is a no-code platform that helps entrepreneurs build niche-specific AI chat agents designed for lead generation. Users describe the type of agent they need for their industry or expertise area, and ChatifyIT automatically builds a conversational agent that engages visitors with relevant discussions while naturally collecting email addresses. The platform enables professionals across industries to create custom agents that reflect their specific knowledge domain, whether for coaching, consulting, education, healthcare, or any service-based business. Agents can be deployed via embedded widgets on websites or shared as direct links in social media profiles, email signatures, and any digital touchpoint where the business interacts with prospects. ChatifyIT handles the technical complexity automatically, requiring no coding knowledge or AI expertise from users. Designed for entrepreneurs and small business owners who want to turn their expertise into working lead-generation tools","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a669e7f-3548-4f98-8d68-6f94dd9cefbb.png","url":"https://www.capterra.com.au/software/1083277/Chatify-IT","@type":"ListItem"},{"name":"OptimusCall","position":12,"description":"OptimusCall is an AI-based voice agent platform that centralizes call management, campaigns, scheduling, and analytics in one interface. It handles incoming calls in real-time by identifying callers, prioritizing requests, and determining actions like transfers or scheduling.\n\nThe platform supports multichannel communication via WhatsApp, Telegram, Facebook Messenger, Instagram, and web chat from a single dashboard. For outbound calls, users can launch automated campaigns from CSV files, with AI identifying leads.\n\nOptimusCall lets stakeholders automate scheduling by checking availability and sending confirmations. It allows teams to transcribe and summarize calls, tags key details, and identifies opportunities. The mobile-responsive design ensures access from any device, while maintaining GDPR compliance, multilingual support, and regular updates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1c46feb-e3b9-4196-85c4-a4bd9a67c471.png","url":"https://www.capterra.com.au/software/1083378/OptimusCall","@type":"ListItem"},{"name":"Wittify.ai","position":13,"description":"Wittify.ai is a conversational AI platform that automates customer engagement across multiple channels. The system enables communication through voice, text, and social media interfaces with intelligent AI agents. The platform features a no-code solution that allows for creating and deploying AI agents in minutes for customer service applications. \n\nWittify.ai supports over 100 languages, including many Arabic dialects, facilitating global communication with cultural awareness. The omnichannel capabilities maintain consistent experiences across voice, chat, and various messaging applications. Analytics tools provide insights to enhance customer interactions, while the platform maintains high availability with scalable infrastructure. \n\nThe system integrates with existing business systems and offers security measures to protect data. Wittify.ai delivers a complete solution for organizations seeking to implement AI-powered communication tools that operate continuously.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac6c715b-05a2-4a9f-b344-7da4b9f35ce9.jpeg","url":"https://www.capterra.com.au/software/1083420/Wittify-ai","@type":"ListItem"},{"name":"DialIQ","position":14,"description":"DialIQ is an AI-enabled virtual receptionist software that manages calls, schedules appointments, and provides customer support around the clock. The system features smart scheduling capabilities that assess call urgency, manage availability, and send automatic reminders. The multi-language voice feature enables real-time translation during calls, enhancing communication with diverse callers. SMS and email integration automates confirmations and follow-ups across multiple channels. \n\nThe analytics dashboard delivers insights into call volumes and satisfaction metrics. DialIQ offers custom integrations and workflows that allow for tailored solutions. The platform operates with minimal downtime and requires minimal setup time, ensuring consistent call handling and opportunity capture. DialIQ transforms business communication by maintaining professional efficiency in all customer interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/088df33f-8a6e-40c1-8279-f34abc85eedc.png","url":"https://www.capterra.com.au/software/1083445/DialIQ","@type":"ListItem"},{"name":"Hobbes","position":15,"description":"Hobbes builds conversational agents to help businesses explain and sell their products online. The company’s flagship agent enables interactive, personalized product demos that run directly on customer websites, giving visitors an interactive way to explore products, ask questions, and understand value without waiting for a live salesperson.\n\nThe company focuses on improving inbound conversion, reducing manual sales effort, and making product discovery more accessible for buyers. \n\nHobbes is venture-backed and works primarily with software companies across a range of industries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71bb50cd-952c-4ea3-add4-ea8a66957c8c.png","url":"https://www.capterra.com.au/software/1083487/Hobbes","@type":"ListItem"},{"name":"Chatref","position":16,"description":"Chatref is an AI chatbot platform that turns business knowledge into conversational intelligence. It integrates with data sources like websites, PDFs, and internal documents to provide accurate, contextual responses. Leveraging advanced language models and Retrieval-Augmented Generation (RAG), Chatref ensures answers are based on verified company data, minimizing inaccuracies. Its context-aware architecture maintains conversation threads, brand tone, and handles complex queries with reasoning.\n\nThe platform offers a no-code interface for seamless integration across websites and apps. Chatref automates workflows like customer support, lead qualification, and onboarding. It upholds enterprise-grade security with data encryption, SOC2 compliance, GDPR alignment, and operates on secure AWS infrastructure. Customer data is protected and never used to train AI models.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4cb52a4c-940a-426a-a0ec-9627d1da942c.jpg","url":"https://www.capterra.com.au/software/1083507/Chatref","@type":"ListItem"},{"name":"novofon.ai","position":17,"description":"novofon.ai is an AI-powered telephone agent software that automates business customer communication. Developed in Germany, this system intelligently handles incoming calls by greeting customers, routing calls to appropriate departments, and answering standard queries using integrated knowledge bases. This AI agent can schedule appointments and manage calendar functions while sending notifications through email or SMS. The software integrates with existing business systems including CRMs and calendars for seamless operation. Its proprietary novoSync technology enables real-time, natural-sounding conversations with customizable voices that can be tailored to align with brand identity. The platform allows for quick setup without programming knowledge. novofon.ai stores all data on German servers with high security standards and encryption protocols. The system complies with GDPR requirements and the EU AI Act, making it suitable for organizations with strict data protection needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee4b182e-4c0b-42a6-b73e-dd1ee7e62324.png","url":"https://www.capterra.com.au/software/1083537/novofon","@type":"ListItem"},{"name":"TitanIA","position":18,"description":"TitanIA is a SaaS platform that enables businesses to automate and scale phone-based interactions using AI-powered voice agents. Organizations can deploy intelligent voice agents for inbound and outbound calls, appointment scheduling, lead qualification, customer support, and sales workflows, operating 24/7 without human intervention.\n\nTitanIA combines natural-sounding voice AI, customizable conversational logic, and telephony integrations to deliver human-like interactions. Businesses can configure multiple AI voice agents for roles such as reception, sales, follow-ups, and outbound campaigns, all managed from a centralized dashboard.\n\nThe platform supports multilingual interactions, real-time call monitoring, call history, campaign management, and performance tracking. TitanIA is ideal for organizations with high call volumes seeking to improve efficiency, responsiveness, and customer experience through conversational voice AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85ff742b-1875-492c-8032-7a092abc17e7.png","url":"https://www.capterra.com.au/software/1083587/TitanIA","@type":"ListItem"},{"name":"eRAG","position":19,"description":"eRAG is a GenAI software service that enables users to query operational structured data using natural language through ChatGPT. The product features semantic reasoning that ensures accurate, consistent answers from multiple live data sources without requiring data preparation or aggregation. \neRAG allows for real-time data exploration through conversational queries and follow-up questions, while also visualizing information and generating execution plans based on situational data analysis. eRAG deploys safely in 2–3 weeks without pipelines or prep. \nThrough a self-serve UI, IT teams can connect SQL-based databases like Oracle, PostgreSQL, SAP, and other systems with no ETL, data prep, data modeling or special configuration required. \neRAG is built to meet enterprise standards from the ground up, so that data stays private and is never shared with public LLMs or used to train LLMs outside of your secure instance. Encryption and access controls ensure data protection and secure access.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02a0096f-5e19-49a4-b9b7-3b8a71ffebb5.jpeg","url":"https://www.capterra.com.au/software/1083644/eRAG","@type":"ListItem"},{"name":"NeverClosed.AI","position":20,"description":"NeverClosed.ai is an AI-powered booking software that automates the reservation process. It handles calls, inquiries, availability checks, payments, and confirmations without human intervention. The system operates continuously, enabling bookings to be completed at any time. The software integrates with multiple booking platforms, ensuring calendar synchronization across systems. It supports numerous languages for communication with international clients. The AI agents independently answer questions, verify availability, and finalize bookings, which streamlines operations. Payment processing functionality is included to complete transactions securely. NeverClosed.ai combines these elements into a comprehensive booking solution that maintains availability around the clock. The system works across multiple communication channels including voice calls, text messages, and voicemail to provide a complete reservation management experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/437fc4e1-60ec-4287-9df4-a73085c7d660.png","url":"https://www.capterra.com.au/software/1083651/NeverClosed-AI","@type":"ListItem"},{"name":"Reptwin","position":21,"description":"RepTwin is an AI-powered virtual brand representative software for pharmaceutical companies that engages healthcare professionals across multiple platforms. The system operates within electronic health records, medical journals, brand websites, and training platforms, providing continuous accessibility to physicians. RepTwin enables interaction through video, voice, and text communication methods while maintaining compliance with healthcare regulations including HIPAA and GDPR. The software is trained on specific brand information, clinical trials, product details, and competitive landscape data to deliver personalized messaging to healthcare professionals. RepTwin helps pharmaceutical companies overcome physician access barriers by facilitating natural conversations and multiplying reach across various digital touchpoints. The system adapts to healthcare professionals' needs and interests while remaining privacy-focused and ready for medical legal review requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed81dab0-5f8a-4424-b085-fcd2886fe4bd.png","url":"https://www.capterra.com.au/software/1083656/Reptwin","@type":"ListItem"},{"name":"Blip","position":22,"description":"Blip es una plataforma de conversaciones inteligentes que automatiza comunicaciones digitales personalizadas en múltiples canales. Con IA, permite que asistentes virtuales atiendan a los clientes durante todo el recorrido: marketing, ventas y servicio. Centraliza la mensajería e integra APIs para optimizar interacciones en WhatsApp, Messenger e Instagram. Sus “conversaciones que resuelven” mejoran la experiencia con seguridad, y sus “conversaciones que convierten” entregan insights en tiempo real para impulsar resultados comerciales. Además, habilita una transición fluida a agentes humanos cuando se requiere, manteniendo contexto y continuidad. Así, Blip transforma la comunicación digital al unificar canales y ofrecer herramientas conversacionales que sostienen la personalización de punta a punta.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/058495ec-36b6-4456-a5b6-41f532c9ba47.jpeg","url":"https://www.capterra.com.au/software/1075456/Blip","@type":"ListItem"},{"name":"Sahyogi","position":23,"description":"Automate Customer Interactions, Boost Engagement, Analyze Conversations with Insights, and Grow Your Business with Our AI Mates.\n\nWe help businesses transform their customer experience with intelligent, multilingual AI Mates that automate conversations, increase conversions, and operate 24/7. Whether you're looking to handle inquiries, drive sales, streamline bookings, or support customers across multiple languages, our platform delivers instant value with zero technical setup.\n\nHow It Works:\n1. Select Your Industry\nChoose your business category, and we instantly match you with the most relevant AI Mate.\n\n2. Get Your AI Mate\nOur system assigns an industry-specific AI agent trained for the typical workflows, behaviors, and queries of your sector.\n\n3. Import Business Data\nEasily upload FAQs, services, policies, promotions, and product details to train your AI Mate in minutes.\n\n4. Launch Instantly\nYour AI Mate is ready to engage customers across channels-24/7 and in 10+ languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8e83b82-381b-45ab-8e0a-67eade7b1ab1.png","url":"https://www.capterra.com.au/software/1083776/Sahyogi","@type":"ListItem"},{"name":"AI SmartTalk","position":24,"description":"AI SmartTalk is a chatbot software revolutionizing customer service with intelligent automation. Leveraging natural language processing, it manages complex queries and delivers personalized responses across various channels. The system integrates with platforms like WordPress, Shopify, and PrestaShop for quick deployment and synchronized product data. The chatbot offers extensive customization of appearance, tone, and conversation flows to match brand identity. Its back office provides analytics, KPIs, and behavior tracking for performance insights. Supporting multiple languages, it caters to diverse user bases. AI SmartTalk prioritizes data security with encryption and access controls, complying with GDPR and HIPAA standards. It includes live agent handover features, ensuring seamless transitions by maintaining conversation context. This solution blends automation and customization to optimize customer interactions and service delivery.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec8ad82d-4665-4cbe-a89c-8f4322aa80a3.jpg","url":"https://www.capterra.com.au/software/1083781/AI-SmartTalk","@type":"ListItem"},{"name":"Paratus Health","position":25,"description":"Paratus Health is a 24/7 AI medical agent that automates voice, text, and email interactions. Acting as a virtual front-desk teammate, Paratus answers every call instantly, handling appointment scheduling, intake, insurance verification, Schmitt-Thompson triaging, and FAQs without human involvement.\n\nUnlike \"bolted-on\" AI, Paratus is a native solution customized to your workflows and deeply integrated with your existing EHR/PM systems. It supports 30+ languages and delivers a natural, human-like experience with 65% positive patient sentiment.\n\nKey Benefits:\n\nSecurity: HIPAA compliant & SOC 2 Certified.\n\nEfficiency: Reduces phone workload by 50–70% and saves 1–1.5 FTE in costs/capacity.\n\nGrowth: Increases billable appointments by ~20%.\n\nSpeed: Implementation in as fast as 4 weeks.\n\nNever miss a call again.\n\nParatus allows your staff to focus on in-person care while the AI manages the phones, refills, and outreach securely.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6995ab9a-8006-4e6a-917c-667e9e42e25f.png","url":"https://www.capterra.com.au/software/1082801/Paratus-Health","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=27#itemlist","numberOfItems":25}
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