---
description: Page 25 - See the list of the best Conversational AI Platforms for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 25 - Conversational AI Platforms - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software) > [Page 25](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=25)

# Conversational AI Platforms

Canonical: https://www.capterra.com.au/directory/31596/conversational-ai-platform/software

Page: 25 / 32\
Prev: [Previous page](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=24)\
Next: [Next page](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=26)

> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

-----

## Products

1. [Pylon](https://www.capterra.com.au/software/1075895/Pylon) (0 reviews) — Pylon is an AI cloud-based customer support tool that helps B2B organizations manage ticketing, live chat, knowledge base, and more.
2. [MyChatMap](https://www.capterra.com.au/software/1078652/MyChatMap) (0 reviews) — MyChatMap is a conversation management software that organizes AI chat interactions into searchable, visual knowledge maps.
3. [Buddy](https://www.capterra.com.au/software/1078739/Buddy) (0 reviews) — Buddy is a virtual shopping assistant that helps visitors find answers, get support, and boost online sales using AI technology.
4. [EnableX Dialogs Cloud](https://www.capterra.com.au/software/1075663/EnableX-Dialogs-Cloud) (0 reviews) — EnableX Conversational AI platform unifies bots and live agents for seamless, personalised engagement across web, app, and social.
5. [Babelbeez](https://www.capterra.com.au/software/1078784/Babelbeez) (0 reviews) — The call button that answers itself. Stop answering the phone. Add a smart voice agent to your website in 5 minutes. No coding.
6. [iChatrobo](https://www.capterra.com.au/software/1078876/iChatrobo) (0 reviews) — Generative AI chatbot \&amp; voicebot delivering human-like, multilingual, always-on customer interactions with ERP/CRM integration.
7. [BeRocker](https://www.capterra.com.au/software/1078912/BeRocker) (0 reviews) — BeRocker is a CRM software that helps auto transport brokers streamline operations with AI-powered tools for business growth.
8. [Rounded](https://www.capterra.com.au/software/1078925/Rounded) (0 reviews) — Conversational AI splatform that helps businesses assemble, build, deploy, and monitor voice agents for customer interaction needs.
9. [Senpai](https://www.capterra.com.au/software/1078958/Senpai) (0 reviews) — Senpai is an AI platform letting users query databases in natural language while ensuring data security within their infrastructure.
10. [Help Genie](https://www.capterra.com.au/software/1079022/Help-Genie) (0 reviews) — Help Genie is a fully branded AI voice and chat support platform for small and medium businesses.
11. [Telephone Agent](https://www.capterra.com.au/software/1079089/Telephone-Agent) (0 reviews) — Web-based and AI-enabled telephone system that delivers automated call handling for real estate professionals and service providers.
12. [Tecnvi Telecalling](https://www.capterra.com.au/software/1079164/Tecnvi) (0 reviews) — Tecnvi is an AI voice assistant platform automating customer calls and business operations in Hindi and English languages.
13. [Chati](https://www.capterra.com.au/software/1049545/chati) (0 reviews) — An all-in-one business communication platform that makes marketing, sales \&amp; customer support easy through WhatsApp.
14. [Flowcart](https://www.capterra.com.au/software/1079243/Flowcart) (0 reviews) — Ecommerce revenue leaks at every touchpoint. Flowcart recovers it with AI-powered WhatsApp flows and zero-redirect in-chat checkout.
15. [Palmate](https://www.capterra.com.au/software/1079327/Palmate) (0 reviews) — Palmate.ai unifies chat, CRM \&amp; automation to handle 80% of inquiries, cut support load, and boost CX for e-commerce, retail \&amp; travel.
16. [Alhena AI](https://www.capterra.com.au/software/1055081/Alhena-AI) (0 reviews) — Alhena AI is the leading AI-powered Concierge for discovery, shopping and support built to drive revenue.
17. [Personalized Agent Intelligent Routing (PAIR)](https://www.capterra.com.au/software/1024966/ai-mediated-conversations-ai-mc) (0 reviews) — Call routing solution that helps businesses use emotion AI and voice data to match customers with agents, enhancing outcomes.
18. [Reptri](https://www.capterra.com.au/software/1079498/Reptri) (0 reviews) — Reptri is an AI-powered receptionist software that answers business calls, schedules appointments, and manages workflows.
19. [Kailasa](https://www.capterra.com.au/software/1079566/Kailasa) (0 reviews) — Mobile-based and AI-enabled digital life coaching application that helps users manage their finances, health, and relationships.
20. [JestyCRM](https://www.capterra.com.au/software/1079591/JestyCRM) (0 reviews) — JestyCRM is a customer relationship management platform that automates lead capture and follow-ups using AI-powered voice agents.
21. [Nosnia.ai](https://www.capterra.com.au/software/1079604/Nosnia-ai) (0 reviews) — Nosnia.ai is a WhatsApp Business API platform that assists businesses with automating chats, securing deals, and serving customers.
22. [Nubion](https://www.capterra.com.au/software/1079608/Nubion) (0 reviews) — Nubion is a no-code AI chatbot platform that automates customer support across web, WhatsApp, and Telegram channels for businesses.
23. [Sarv AI Agent](https://www.capterra.com.au/software/1079685/Sarv-AI-Agent) (0 reviews) — Telephony-native conversational AI platform for enterprise voice and chat automation with empathy, speed, and control.
24. [aicx. AI agents](https://www.capterra.com.au/software/1079705/aicx-AI-agents) (0 reviews) — aicx is AI agent software that provides secure system integrations and data protection compliance for German businesses.
25. [CopperOne](https://www.capterra.com.au/software/1079750/CopperOne) (0 reviews) — CopperOne is a healthcare AI platform helping home health agencies cut intake time, confirm cases, and boost ROI with automation.

-----

Page: 25 / 32\
Prev: [Previous page](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=24)\
Next: [Next page](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=26)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Capterra Australia","url":"https://www.capterra.com.au/","@id":"https://www.capterra.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Conversational AI Platforms","description":"Page 25 - See the list of the best Conversational AI Platforms for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.","url":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=25","about":{"@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=25#itemlist"},"breadcrumb":{"@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=25#breadcrumblist"},"@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=25#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=25#itemlist"},"publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=25#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Page 25","position":3,"item":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=25","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 25 - Conversational AI Platforms - Comparison &amp; Reviews - Capterra Australia 2026","@context":"https://schema.org","@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=25#itemlist","@type":"ItemList","itemListElement":[{"name":"Pylon","position":1,"description":"Pylon is a cloud-based customer support platform that helps B2B businesses manage ticketing, knowledge bases, AI support bots, customer portals, and more into one unified solution. The software aims to provide a streamlined support experience by centralizing multiple customer service channels like email, Microsoft Teams, Slack, and in-app messaging. Pylon offers various features such as workflow automation, customer relationship management, analytics, and integration capabilities to sync with various business apps.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/871c73b4-e288-4efd-b05a-640ce7380337.jpeg","url":"https://www.capterra.com.au/software/1075895/Pylon","@type":"ListItem"},{"name":"MyChatMap","position":2,"description":"MyChatMap is a conversation organization software that transforms AI interactions from platforms like ChatGPT, Claude, and Gemini into structured, searchable knowledge. The system intelligently categorizes discussions using visual maps, timeline views, and color-coded tags to help users locate specific information within their chat history. MyChatMap features include a discovery dashboard that identifies patterns and connections across conversations, visual discovery mode with picture cards for browsing, and smart search functionality that allows filtering by topic or concept. The platform offers blog generation capabilities that transform conversations into content written in the user's voice with cultural personalization options. Additional features include wellness support tools, learning progress tracking, chat coaching, and automatic sectioning of conversations for improved navigation and understanding.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/748d1410-46fd-4c58-a4f8-757db724ea99.png","url":"https://www.capterra.com.au/software/1078652/MyChatMap","@type":"ListItem"},{"name":"Buddy","position":3,"description":"Buddy is an AI-powered virtual shopping assistant that enhances online business operations through intelligent automation. Using natural language processing and machine learning, it provides personalized support to website visitors, answers customer questions, assists with product searches, and delivers tailored recommendations.\n\nThe platform integrates with Eazy Checkout to streamline the checkout process and reduce cart abandonment. Buddy suggests complementary products and promotions during checkout, boosting sales opportunities while improving the customer experience. Its modular AI architecture lets merchants implement specific automation components based on needs. Buddy also offers reporting tools and customer interaction features, analyzing data to help merchants understand visitor behavior and improve conversion rates, driving business growth in the digital marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/311bdf6f-2df1-412a-b666-ae7b96637303.png","url":"https://www.capterra.com.au/software/1078739/Buddy","@type":"ListItem"},{"name":"EnableX Dialogs Cloud","position":4,"description":"EnableX Dialogs Cloud is a next-generation Omnichannel Conversational AI platform that transforms customer engagement with intelligent, personalised, and dynamic interactions across websites, apps, and messaging channels. Powered by Large Language Models and advanced AI, it delivers human-like, generative responses that create deeper, more meaningful customer connections.\n\nDesigned for flexibility, EnableX Dialogs Cloud seamlessly integrates AI-powered Chatbots, Voicebots, Live Agent support, and AI Agent Assist—allowing businesses to deploy them individually or combine them for a truly unified, end-to-end customer journey. Whether automating routine queries through an AI-powered bot or enabling seamless bot-to-human transitions for a virtual video engagement with an agent, our platform ensures every conversation is smarter, faster, and more engaging.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/764348fc-423c-4e23-a363-e348437287bc.jpeg","url":"https://www.capterra.com.au/software/1075663/EnableX-Dialogs-Cloud","@type":"ListItem"},{"name":"Babelbeez","position":5,"description":"The \"Smart Call Button\" that answers itself.\n\nStop letting your business phone interrupt your work. Babelbeez replaces your phone number with a voice button that lives on your website. It answers customer questions instantly, 24/7, so you can focus on your business (or your dinner).\n\nUnlike complex \"AI Platforms\" built for developers, Babelbeez is for business owners. It reads your website content automatically to learn your hours, pricing, and services. No scripts. No manual training.\n\nWhy Independent Builders choose Babelbeez:\n\nZero Phone Tag: Customers talk to an agent immediately. No voicemail. No \"Press 1.\"\n\nSovereign & Private: No phone carrier fees. No spam calls. No phone number required.\n\nNative Speech-to-Speech: Powered by OpenAI Realtime for human-speed responses.\n\nFlat-Rate Pricing: Unlimited concurrent calls. No \"per-minute\" billing surprises.\n\nSmart Handoff: Collects customer details if it can't help, sending you qualified leads via email.\n\nSetup takes 5 minutes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bec89de-ac8a-43d2-8f40-e39b260fe48e.png","url":"https://www.capterra.com.au/software/1078784/Babelbeez","@type":"ListItem"},{"name":"iChatrobo","position":6,"description":"iChatrobo is a next-generation Gen-AI based conversational AI & voicebot platform that reduces wait times, breaks language barriers & scales enterprise customer service. It delivers friend-like customer chats and acts as a trusted extension of teams by converting helpdesk tickets, PDFs, CSVs and unstructured sources into an intelligent assistant. The platform supports emotion detection and sentiment analysis, self-learning and self-correcting behavior, and horizontal scalability. Deployable on cloud or in-premise, iChatrobo integrates with ERP, CRM, web and chat systems with 24/7 support. Voice capabilities include automatic speech recognition with noise cancellation, local & regional language understanding to identify caller intent, and multi-language text-to-speech via PSTN, WhatsApp calling and streaming. Reported outcomes include 80% queries self-served, 35% CSAT improvement, 50% lead uplift, 30% higher conversions, 50% agent workload reduction and 40% better collection efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b5b717-72ea-491d-8b29-f82661342313.jpeg","url":"https://www.capterra.com.au/software/1078876/iChatrobo","@type":"ListItem"},{"name":"BeRocker","position":7,"description":"BeRocker is an AI-powered CRM for auto transport brokers, centralizing operations with integrated tools. It features omnichannel lead management, capturing inquiries from web forms, emails, calls, social media, and chats, organizing them into a streamlined sales pipeline. The platform offers one-click calling, storing call histories, recordings, and analytics directly in client profiles.\n\nDesigned for auto transport workflows, BeRocker includes carrier verification, load management, and analytical dashboards to track business performance, carrier relationships, and team productivity. Additional features include booking website creation, email campaign management, and automated customer communications with delivery monitoring. AI technology powers quoting, deal management, and routine follow-ups, unifying operations in one connected platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/744d89e1-3ffd-4d6a-8a7b-04b4fbce2872.jpeg","url":"https://www.capterra.com.au/software/1078912/BeRocker","@type":"ListItem"},{"name":"Rounded","position":8,"description":"Rounded is an AI voice agent platform that enables businesses to build, deploy, and monitor automated voice assistants. The solution features a drag-and-drop interface for creating voice procedures, integration capabilities with existing company data systems, and deployment options for both phone lines and web applications.\n\nRounded includes proprietary voice engine technology designed to maintain natural conversation flow during interactions. The platform provides specialized monitoring tools for tracking agent performance and analytics, allowing organizations to refine voice assistants over time.\n\nRounded supports various use cases including customer service automation, appointment scheduling, and qualification processes. The platform lets stakeholders streamline repetitive communication tasks while maintaining conversation quality through its orchestration model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5371876-73aa-42f0-95a7-745e69801815.jpeg","url":"https://www.capterra.com.au/software/1078925/Rounded","@type":"ListItem"},{"name":"Senpai","position":9,"description":"Senpai is a conversational AI data analysis software that enables users to interact with their data using natural language queries. The system operates entirely within the client's infrastructure, ensuring data never leaves the secure environment while providing instant answers, summaries, and visualizations from connected databases. Senpai transforms plain English questions into real-time data insights, allowing business leaders and analysts to access information without SQL knowledge. The platform connects to existing database systems without requiring migrations or complex setup procedures, helping users generate queries and uncover insights faster. Senpai delivers results in various formats including KPIs, trends, raw numbers, concise summaries, and interactive charts for pattern discovery and decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73c91100-1369-475b-9ff0-d74044814dc6.jpeg","url":"https://www.capterra.com.au/software/1078958/Senpai","@type":"ListItem"},{"name":"Help Genie","position":10,"description":"Help Genie is a fully branded voice and chat support platform built for small and medium businesses — automotive dealers, trades companies, equipment suppliers, manufacturers, home builders, hospitality venues, and real estate agencies.\n\nEvery Genie is trained on the business's own documentation and speaks in their brand voice. Deploy across phone, web embed, SMS, and QR codes in minutes — no developers or technical setup required.\n\nStop losing leads to missed calls and after-hours inquiries. Help Genie answers every call, handles FAQs, books appointments, and escalates complex queries to your team — all while sounding like your brand, not a bot.\n\nFree plan available. Professional from $99/genie/month. Enterprise pricing available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bb40dc4b-763d-4ca4-be94-8d129412a4b8.png","url":"https://www.capterra.com.au/software/1079022/Help-Genie","@type":"ListItem"},{"name":"Telephone Agent","position":11,"description":"Cloud-based and AI-enabled telephone communication system that handles incoming calls for real estate professionals. The software automatically answers calls around the clock, documents important information, and transfers data directly into property management systems. It offers multilingual support, automated appointment scheduling, calendar integration, and compatibility with standard real estate management tools. It allows property managers, real estate agents, service providers, and property owners to manage communication efficiently without the need for traditional call centers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9eb8cff-6990-4880-9e4c-6d119decde07.png","url":"https://www.capterra.com.au/software/1079089/Telephone-Agent","@type":"ListItem"},{"name":"Tecnvi Telecalling","position":12,"description":"Tecnvi is an AI voice assistant platform for business automation. The platform handles customer calls, books appointments, sends estimates, and processes payments automatically.\nTecnvi includes WhatsApp integration for automatic follow-ups and messaging, an appointment booking system that allows customers to schedule based on real-time availability, payment processing capabilities for generating and sending links through WhatsApp, and an analytics dashboard for tracking call logs and customer interactions. The system assigns businesses a dedicated phone number and operates with round-the-clock automated assistance to ensure no customer calls are missed. The platform uses a credit-based system structure and provides email support for users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfb9ae05-89ec-4c69-9b5a-29b19b3cd36a.jpeg","url":"https://www.capterra.com.au/software/1079164/Tecnvi","@type":"ListItem"},{"name":"Chati","position":13,"description":"Chati is the ideal solution for companies seeking reliable and cost-effective access to the WhatsApp Business API, along with essential tools to effectively manage and expand their WhatsApp communication and marketing efforts. Chati offers a robust hosting solution, providing a lightweight and developer-friendly messaging API that can be hosted on-premise or in the cloud. With competitive and transparent flat-fee pricing,","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/009f7f71-5a54-4aaa-b840-c1bbca2b67e4.jpeg","url":"https://www.capterra.com.au/software/1049545/chati","@type":"ListItem"},{"name":"Flowcart","position":14,"description":"Ecommerce brands leak revenue at acquisition and retention. Ad clicks bounce. Email and SMS campaigns sit unread at under 20% open rates. Flowcart fixes both on WhatsApp, where open rates exceed 90%, with in-chat checkout that converts every conversation into a completed sale without a single redirect.\n\nIn-Chat Checkout: Customers search products, ask questions, add to cart, and pay right inside WhatsApp. Zero redirects. Zero drop-offs.\n\nAI-Powered Retention Flows: Automated win-back flows re-engage lapsed customers. Reorder flows reach repeat buyers at the right moment. Upsell flows surface relevant products post-purchase. All run on autopilot after one-time setup.\n\nAbandoned Cart and Journey Recovery: Recover abandoned carts and pre-cart drop-offs with personalised WhatsApp reminders.\n\nCTWA Flows: Every ad click enters a campaign-specific AI flow ending in in-chat payment. Retarget ad clicks with broadcasts too.\n\nBroadcasts: Send personalised broadcasts that end in checkout.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c90f0b4-d551-46a9-b3a5-3cafe5850cf8.jpeg","url":"https://www.capterra.com.au/software/1079243/Flowcart","@type":"ListItem"},{"name":"Palmate","position":15,"description":"Palmate.ai is a unified conversational AI platform that transforms CX from simple Q&A to actionable, AI-driven workflows. Built on LLM, RAG, and Function Calling, it doesn’t just respond—it acts—automating tasks like returns, order tracking, and scheduling. Designed for high-volume industries including e-commerce, retail, travel, hospitality, and luxury, Palmate integrates live chat, ticketing, CRM, and calendars into one suite. This enables memory-aware personalization, streamlined operations, and measurable ROI. Clients automate up to 80% of inquiries, reduce support overload by 60%, and scale customer engagement without sacrificing quality. With 99.95% uptime and built-in redundancy, Palmate ensures reliability under pressure. Experience AI that gets things done—driving efficiency, enhancing customer satisfaction, and accelerating growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3edfac5f-aa2f-4b68-ba3f-13d4e20a51e5.jpeg","url":"https://www.capterra.com.au/software/1079327/Palmate","@type":"ListItem"},{"name":"Alhena AI","position":16,"description":"Alhena AI is an AI concierge for ecommerce that helps brands drive revenue through better, visibility, discovery, personalized shopping, and automated support. It enables shoppers to find products faster, get real-time recommendations, and receive accurate answers across the entire buying journey.\n\nAlhena combines a Shopping Assistant, Sales AI, and Support AI into one platform. It integrates with your store and helpdesk to provide grounded, context-aware responses for product queries, orders, shipping, and returns.\n\nBuilt with vertical AI agents, Alhena supports use cases like outfit building, virtual try-on, and fit analysis for fashion; skin analysis and shade matching for beauty; and guided discovery for home and travel.\n\nIt also improves brand visibility on SKU level across AI search and supports conversational experiences across text and voice.\n\nElevate your store today and see why it’s hailed as the all in one solution","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7234015-2e3d-4416-9176-f0b002458204.png","url":"https://www.capterra.com.au/software/1055081/Alhena-AI","@type":"ListItem"},{"name":"Personalized Agent Intelligent Routing (PAIR)","position":17,"description":"Personalized Agent Intelligent Routing (PAIR) is an automated call routing system that connects customers with the most compatible agents based on behavioral traits and communication styles. Using emotion AI and behavioral signal processing, PAIR enables teams to analyze voice data to create optimal conversation pairings.\n\nThe system lets stakeholders evaluate customer profiles and agent capabilities to foster natural rapport, enhancing interaction effectiveness. It allows managers to monitor real-time sentiment during calls, identify successful agent patterns, and provide analytics to boost operational efficiency.\n\nIntegrating with existing contact center infrastructure, PAIR improves outcomes in sales, support, and collections. By optimizing conversation dynamics, it reduces call handling times and increases resolution rates, transforming call routing into a strategic tool that emphasizes human connection in business communications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81a3e4eb-f5c9-4d44-9c14-5e95a61853c9.jpeg","url":"https://www.capterra.com.au/software/1024966/ai-mediated-conversations-ai-mc","@type":"ListItem"},{"name":"Reptri","position":18,"description":"Reptri is an AI receptionist software that handles business calls around the clock. The system uses conversation flow technology to respond to customer inquiries in real-time and features appointment scheduling capabilities that capture booking details and create calendar events. Reptri includes automated call handling for answering frequently asked questions and following customized triage processes, with all interactions recorded in either its built-in customer relationship management system or integrated with existing business platforms. The software captures call recordings and provides text summaries of conversations while continuously improving through adaptive learning by storing information from each interaction. Additional features include multi-line call forwarding, data analytics dashboard, and workflow technology for defining appointment setting processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a832dd38-b146-41c4-aeeb-e2d752ea48f5.jpeg","url":"https://www.capterra.com.au/software/1079498/Reptri","@type":"ListItem"},{"name":"Kailasa","position":19,"description":"Mobile-based and AI-enabled life management application featuring three specialized intelligence modules, such as Dhani for health and medical insights, Kubera for financial analysis and wealth management, and Fu Shen for relationship guidance and personal fulfillment. The application offers multi-language support, voice and text interaction options, and document analysis capabilities across iOS, Android, and web platforms. Kailasa functions as a digital life coach that delivers personalized recommendations through an interface accessible to users of all age groups. The system allows users to upload and analyze various file types including PDFs and images for additional insights while maintaining synchronization across devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44389be9-0fb1-4158-9aad-23a60786c21d.png","url":"https://www.capterra.com.au/software/1079566/Kailasa","@type":"ListItem"},{"name":"JestyCRM","position":20,"description":"JestyCRM is a lead management software that integrates AI voice agents with customer relationship management functionality. The system captures leads from multiple channels including Meta, Google, websites, and e-commerce platforms while featuring automated calling capabilities that contact leads shortly after submission. Its AI voice agents converse in numerous languages, understand customer intent, and generate call summaries for sales teams. The platform includes features such as automated follow-ups, task scheduling, performance analytics, and industry-specific solutions for sectors including education, healthcare, retail, and finance. The CRM organizes conversations, tracks interactions, and enables collaboration across teams through a unified dashboard. Additional capabilities include lead source synchronization, sales pipeline visualization, role-based access controls, and integration with landing pages and advertising platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb6e8488-f194-4446-b50b-4f9b1026341b.png","url":"https://www.capterra.com.au/software/1079591/JestyCRM","@type":"ListItem"},{"name":"Nosnia.ai","position":21,"description":"Nosnia.ai is a WhatsApp Business API platform that transforms messaging capabilities for organizations. The system functions as an official Meta Business Partner, enabling businesses to utilize WhatsApp as a sales channel. Nosnia.ai features automation tools including chatbots and continuous agent support to capture potential leads. The platform integrates with CRM, telephony, and internal systems to maintain consistency across communication channels.\nThe software includes media sharing capabilities, product carousel displays, and customizable action buttons that enhance the WhatsApp shopping experience. Nosnia.ai provides an analytics dashboard that presents interaction data for informed decision making.\nThe platform accommodates business expansion with quick implementation, support for multiple languages, and dedicated regional assistance. Nosnia.ai helps organizations improve customer communication while streamlining sales processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96a52112-6a8b-4603-aae9-542515d4c9e6.jpeg","url":"https://www.capterra.com.au/software/1079604/Nosnia-ai","@type":"ListItem"},{"name":"Nubion","position":22,"description":"Nubion is an AI chatbot platform that automates customer support functions. The software allows creation of intelligent chatbots without coding knowledge, which can be deployed across websites, WhatsApp, and Telegram. The platform can be trained with custom data sources including PDFs, URLs, knowledge bases, and website content to deliver personalized responses to customer inquiries. Nubion handles frequently asked questions, manages customer inquiries, and captures leads while operating continuously. The system features instant setup capabilities, enabling users to implement customer service automation quickly while maintaining accurate information delivery through its AI training functionality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06298316-dbdc-4415-9d72-cd3cdc7f701b.png","url":"https://www.capterra.com.au/software/1079608/Nubion","@type":"ListItem"},{"name":"Sarv AI Agent","position":23,"description":"Sarv CAI is a telephony-native conversational AI platform built entirely in-house to automate enterprise voice and text interactions. It unifies proprietary LLMs, speech recognition, speech synthesis, and carrier-grade telephony to deliver low-latency, empathetic conversations at scale.\nThe platform supports inbound and outbound calling, persistent conversation memory, multi-agent workflows, and seamless human handoff when confidence or compliance thresholds are reached. Model-agnostic by design, Sarv CAI allows enterprises to integrate third-party tools or bring their own models while maintaining full governance, performance, and security control. With multilingual support, real-time dashboards, and enterprise integrations, Sarv CAI is designed for high-volume, mission-critical environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fe8e1fe5-74df-4511-8cf5-d1d67e28fe9e.png","url":"https://www.capterra.com.au/software/1079685/Sarv-AI-Agent","@type":"ListItem"},{"name":"aicx. AI agents","position":24,"description":"aicx is AI agent Software is a secure artificial intelligence platform designed specifically for German businesses. The software features AI agents with specialized business skills including document search across SharePoint and Google Drive, web search with source verification, task management with proactive notifications, and voice capabilities. \n\nThese AI agents integrate with leading B2B systems while maintaining strict data protection standards, including GDPR, SOC2, and ISO 27001 compliance with hosting options in Nuremberg or client data centers. The platform allows for customization of agent behavior, design, and Microsoft 365 profiles to match corporate identity requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cade790b-7ce4-4167-8c35-74dfb3921544.png","url":"https://www.capterra.com.au/software/1079705/aicx-AI-agents","@type":"ListItem"},{"name":"CopperOne","position":25,"description":"CopperOne is an AI-powered healthcare workflow automation platform for home health agency operations. The system features the Adaptive Careflow Engine (ACE), which combines AI voice technology, data extraction, and workflow automation capabilities. The platform includes multiple specialized components: an intake agent that processes patient information, a scheduler agent that coordinates nurse availability, a billing agent that manages claims processing, and a compliance agent that monitors regulatory requirements. The marketing agent helps track patient acquisition efforts, while the AI voice agent handles calls and communications. CopperOne integrates with existing EMR systems without requiring data migration or workflow disruption. The platform aims to streamline administrative tasks, allowing healthcare professionals to focus more attention on patient care. The system includes security measures to maintain data protection standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4c44350-b705-492e-82b8-2d0bc2cbbf70.jpeg","url":"https://www.capterra.com.au/software/1079750/CopperOne","@type":"ListItem"}],"numberOfItems":25}
</script>
