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description: Page 21 - See the list of the best Conversational AI Platforms for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 21 - Conversational AI Platforms - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software) > [Page 21](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=21)

# Conversational AI Platforms

Canonical: https://www.capterra.com.au/directory/31596/conversational-ai-platform/software

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [ScaleVoice](https://www.capterra.com.au/software/1067448/ScaleVoice) (0 reviews) — ScaleVoice is building AI agents for customer acquisition with the goal to cover 99% of all customer workflows with autonomous agents.
2. [Frontline Care](https://www.capterra.com.au/software/1069187/Frontline-Care) (0 reviews) — Frontline Care is a cloud-based customer service tool that helps manage customer care interactions via artificial intelligence (AI).
3. [HCL BigFix AEX](https://www.capterra.com.au/software/1069716/HCL-BigFix-AEX) (0 reviews) — It is a Generative AI-driven agent assist solution that offers intelligent self-service support, comprehends employee requests.
4. [AI-Talker](https://www.capterra.com.au/software/1070025/Verbalyze) (0 reviews) — Verbalyze is an AI-enabled platform that helps businesses streamline customer engagement by automating calls, emails, chats, and more.
5. [Callbook.ai](https://www.capterra.com.au/software/1070033/Callbook-ai) (0 reviews) — Callbook.ai is an AI phone system that integrates with Zoho CRM to help businesses manage calls and auto-save data.
6. [Salesgroup AI](https://www.capterra.com.au/software/1070719/Salesgroup-AI) (0 reviews) — Cloud-based customer engagement tool that automates tasks, collects customer reviews, and optimizes sales with customizable AI chatbot.
7. [Fluffy Muffins](https://www.capterra.com.au/software/1070962/Fluffy-Muffins) (0 reviews) — Fluffy Muffins is an AI-powered software suite offering AI agents and assistants for learning, productivity, and entertainment.
8. [Consio](https://www.capterra.com.au/software/1072627/Consio) (0 reviews) — Consio turns calls into ecommerce revenue with AI Voice, AI SMS, outbound campaigns, and Shopify revenue tracking.
9. [Kodif](https://www.capterra.com.au/software/1072780/Kodif) (0 reviews) — CS automation platform powered by generative AI and Low-code. Our mission is to bring effortless customer and agent experiences.
10. [DialLink](https://www.capterra.com.au/software/1072792/DialLink) (0 reviews) — DialLink is an easy-to-use business phone system powered by AI and designed specifically for SMBs and startups.
11. [Freya](https://www.capterra.com.au/software/1072816/Freya) (0 reviews) — AI-powered regulatory intelligence platform for life sciences, with real-time updates across 200+ markets and 100,000+ regulations.
12. [LockedIn AI](https://www.capterra.com.au/software/1072820/LockedIn-AI) (0 reviews) — Auto-generates tailored and accurate real-time answers and feedbacks in online JOB INTERVIEW and PROFESSIONAL MEETING
13. [Kanbu](https://www.capterra.com.au/software/1072868/Kanbu) (0 reviews) — Kanbu.ai is an AI chatbot for customer support that delivers accurate answers\! It works only with the data relevant to your company.
14. [Goldfinch AI Agent](https://www.capterra.com.au/software/1072887/Goldfinch-AI-Agent) (0 reviews) — Goldfinch AI is an automation platform that simplifies workflows helping you get answers on your data.
15. [HappyLoop](https://www.capterra.com.au/software/1072898/HappyLoop) (0 reviews) — HappyLoop brings conversational AI to SaaS platforms, enabling users to interact with data naturally, ask questions, and gain instant,
16. [Pulz.io](https://www.capterra.com.au/software/1072944/Pulz-io) (0 reviews) — Conversational AI platform that helps businesses with user behavior analysis, real-time recommendations, data collection, and more.
17. [DocketAI](https://www.capterra.com.au/software/1072960/DocketAI) (0 reviews) — Powerful, pre-built AI agents that improve marketing pipeline \& seller efficiency.
18. [Hamster AI](https://www.capterra.com.au/software/1073018/Hamster-AI) (0 reviews) — Hamster Ai is an artificial intelligence software providing text, image, and code generation features.
19. [Chit Chatbot AI](https://www.capterra.com.au/software/1073167/Chit-Chatbot-AI) (0 reviews) — Chit ChatBot AI is a no-code chatbot building software that uses AI to help automate messaging across social media, websites, and SMS.
20. [Synthflow AI Receptionist](https://www.capterra.com.au/software/1073211/Synthflow-AI-Receptionist) (0 reviews) — Conversational AI solution that helps businesses book appointments, manage concurrent calls, and more using AI-enabled tools.
21. [24x7 Customer](https://www.capterra.com.au/software/1073214/24x7-Customer) (0 reviews) — 24x7's first clinic exchanged 50K msgs/mo, now 60% AI-handled—speedy \& consistent. \#HealthcareAI
22. [Assembled AI](https://www.capterra.com.au/software/1073241/Assembled-Assist) (0 reviews) — Assembled conversational AI platform offers voice, chat, and email agents plus real-time Copilot for human support teams.
23. [Retell AI](https://www.capterra.com.au/software/1073310/Retell-AI) (0 reviews) — Retell AI is an artificial intelligence platform for building and deploying voice agents.
24. [Conversational AI Platform](https://www.capterra.com.au/software/1073377/Conversational-AI-Platform) (0 reviews) — Unified AI platform for voice and text communication across all channels.
25. [Cosmo](https://www.capterra.com.au/software/1073403/Cosmo) (0 reviews) — Meet Cosmo, a multilingual and multimodal conversational platform for commerce on WhatsApp.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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Key features include automation tools for social media marketing, click-to-message ad creation, workflow integrations, and analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/620c59b8-0728-4c1c-8327-dff34ada36ae.png","url":"https://www.capterra.com.au/software/1073167/Chit-Chatbot-AI","@type":"ListItem"},{"name":"Synthflow AI Receptionist","position":20,"description":"Synthflow is a no-code voice AI solution that automates customer interactions, helping businesses streamline processes such as appointment scheduling, lead qualification, and customer support through natural, conversational voice technology. \n\nOur AI voice agents are designed to support businesses of all sizes, with particular focus on small and medium enterprises (SMEs), agencies, and enterprise customers in industries like real estate, healthcare, and e-commerce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/314cfdfc-6c92-4b90-9fc9-9a161b505fc9.jpeg","url":"https://www.capterra.com.au/software/1073211/Synthflow-AI-Receptionist","@type":"ListItem"},{"name":"24x7 Customer","position":21,"description":"24x7Customer.com is like having a 24/7 powerhouse team, but it’s all AI-driven. This tech connects with patients non-stop, handling everything from quick Qs to managing appointments. It’s not just automation; it’s building relationships, making each interaction personal and timely, just as if you were texting with your best bud. This is how you elevate patient care—AI that talks the talk and walks the walk, all day, every day! 🚀💬 #InnovateHealthcare #AICommunication","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67ba8e16-e850-43c5-92e2-b3bd62d535c1.png","url":"https://www.capterra.com.au/software/1073214/24x7-Customer","@type":"ListItem"},{"name":"Assembled AI","position":22,"description":"Assembled AI is a conversational AI platform built specifically for customer support operations. 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Agent Copilot enhances human performance with suggested replies, knowledge recommendations, and automated actions—reducing handle time and improving quality.\n\nBy unifying automation and agent-assist in a single platform, Assembled AI helps mid-market and enterprise support teams scale efficiently, improve resolution rates, and allow human agents to focus on complex, relationship-driven customer moments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/990b721a-439e-4c45-9139-aed66b657acd.png","url":"https://www.capterra.com.au/software/1073241/Assembled-Assist","@type":"ListItem"},{"name":"Retell AI","position":23,"description":"Retell AI is a voice agent platform that enables users to build, test, deploy, and monitor AI-powered conversational agents for phone calls and other voice channels. The software provides tools to construct dialog flows and workflows using templates, state management, and integrations. Key features include testing suites to interact with agents, customizable voices with natural pacing and low latency, and enterprise-grade security compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cc7081a-cac2-4700-9436-e580d7945e65.jpeg","url":"https://www.capterra.com.au/software/1073310/Retell-AI","@type":"ListItem"},{"name":"Conversational AI Platform","position":24,"description":"The byVoice Conversational AI Platform combines the power of AI voicebots, chatbots, and IVR systems to automate customer interactions at scale. Its no-code builder allows you to design and deploy solutions quickly, while white-label options let you offer these tools under your own brand. Whether handling customer support, outbound campaigns, or lead qualification, byVoice ensures consistent, high-quality communication across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/138019a2-fcd3-42c8-a859-5f846b6b0a5f.png","url":"https://www.capterra.com.au/software/1073377/Conversational-AI-Platform","@type":"ListItem"},{"name":"Cosmo","position":25,"description":"Businesses manually use WhatsApp for customer engagement and order processing because it’s easy to use and accessible to 2 billion consumers. But they quickly lose conversions and accrue operating inefficiencies in responding to growing customer inbound across languages, fulfilling orders, or providing product information. \n\nWe’re building Cosmo, a multilingual and multimodal conversational platform for commerce on WhatsApp.\nWith Cosmo you get a WhatsApp number, powered by Cosmo AI, and a MerchantOS web app. Customers can text the WhatsApp number in over 90 languages, or send an image or voice note to find and purchase the right products, track existing orders, or ask for assistance. Merchants and their teams can use the MerchantOS to customize their agent, manage customer conversations and orders, upload unstructured inventories, and send ad campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6915dd98-9528-486b-ba92-3af5c75b373e.png","url":"https://www.capterra.com.au/software/1073403/Cosmo","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=21#itemlist","numberOfItems":25}
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