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description: Page 11 - See the list of the best Conversational AI Platforms for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 11 - Conversational AI Platforms - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software) > [Page 11](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software?page=11)

# Conversational AI Platforms

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [dhee.ai](https://www.capterra.com.au/software/216745/dhee-ai) — 4.7/5 (3 reviews) — Dhee.ai is a Conversational AI from DheeYantra. It is multilingual, forming your versatile voice, text \& avatar based AI agents.
2. [Cleo](https://www.capterra.com.au/software/1016986/cleo) — 3.7/5 (3 reviews) — Conversational AI platform that helps businesses set up goals, track budgets and gain actionable insights into expenditures.
3. [USAN Contact Suite for Amazon Connect](https://www.capterra.com.au/software/1017761/usan-contact-suite-for-amazon-connect) — 5.0/5 (3 reviews) — USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more.
4. [Ideta Facebook Auto Reply](https://www.capterra.com.au/software/1019540/facebook-auto-reply) — 5.0/5 (3 reviews) — Ideta's Auto Replies bot automatically answer (privately or publicly) users who comments on your Facebook posts.
5. [AI Assistant](https://www.capterra.com.au/software/1020745/ai-sales-assistant) — 5.0/5 (3 reviews) — Auto-generate and auto-schedule follow-ups with relevant copy, context and success stories. Leave no leads behind\!
6. [App Engine](https://www.capterra.com.au/software/1029899/app-engine) — 4.7/5 (3 reviews) — ServiceNow App Engine is a development tool for creators of varying skill levels to build applications.
7. [Hoory](https://www.capterra.com.au/software/1034328/hoorycom) — 5.0/5 (3 reviews) — Hoory is an AI-powered all-in-one support assistant that automates customer communications.
8. [elastic](https://www.capterra.com.au/software/1042240/elastic) — 5.0/5 (3 reviews) — Elastic offers customer service departments an intuitive omnichannel chatbot solution.
9. [QuickCEP](https://www.capterra.com.au/software/1062260/quickcep) — 4.3/5 (3 reviews) — Conversational AI platform that helps businesses communicate product recommendations, order status, returns, exchanges, and more.
10. [Gieni](https://www.capterra.com.au/software/1064894/gieni) — 5.0/5 (3 reviews) — Gieni is an AI-enabled chatbot solution that helps CNC manufacturers increase market share, optimize sales \& manage product launches.
11. [Evly](https://www.capterra.com.au/software/1077956/Evly) — 5.0/5 (3 reviews) — Evly is an AI-powered conversational assistant, designed to automate support interactions for businesses across various industries.
12. [Talkpush](https://www.capterra.com.au/software/146052/talkpush) — 5.0/5 (2 reviews) — CRM solution that automates the top of the recruiting funnel to engage instantly with applicants, rank them and automate the next steps
13. [Pega Customer Service](https://www.capterra.com.au/software/151475/pega-customer-service) — 4.0/5 (2 reviews) — CRM suite that helps businesses connect with clients across web, phone, emails, chats, and more to enhance customer engagement.
14. [Talkative](https://www.capterra.com.au/software/155164/talkative) — 5.0/5 (2 reviews) — Helps you to communicate with your customers through your website/app, using voice, video, text and cobrowsing.
15. [Saleswhale](https://www.capterra.com.au/software/159601/saleswhale) — 4.0/5 (2 reviews) — We deploy AI sales assistants that hold natural conversations with every lead. When a lead is qualified, your AI hands them over to you
16. [Generative Studio X](https://www.capterra.com.au/software/162057/onereach) — 4.0/5 (2 reviews) — The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows.
17. [AsisteClick](https://www.capterra.com.au/software/165215/asisteclick-messenger-for-business) — 4.5/5 (2 reviews) — A collaborative, multichannel customer support platform with live chat and ticketing system.
18. [Persado](https://www.capterra.com.au/software/167627/persado) — 4.5/5 (2 reviews) — Persado provides the only Motivation AI Platform that enables hyper-personalized communications at scale.
19. [Hybrid.Chat](https://www.capterra.com.au/software/180456/hybrid-chat) — 5.0/5 (2 reviews) — Hybrid.Chat is a perfect blend of Human + Artificial Intelligence that helps you make most of your website by increasing the engagement
20. [Teneo](https://www.capterra.com.au/software/180715/artificial-solutions) — 4.0/5 (2 reviews) — Teneo offers scalable intelligence, developer efficiency \& enterprise-grade security.​ We build AI Agents that think, learn \& scale.
21. [Routier](https://www.capterra.com.au/software/180791/routier) — 4.0/5 (2 reviews) — Simplify the way your guests communicate with you, streamline the way your staff interacts with each other.
22. [Membit](https://www.capterra.com.au/software/180880/membitbot) — 4.5/5 (2 reviews) — For compliant Employee-Customer WhatsApp (not call center) Employee’s private WhatsApps chats with customers monitored \& synced to CRM
23. [Avaamo](https://www.capterra.com.au/software/180871/avaamo) — 4.0/5 (2 reviews) — Conversational AI platform to design and develop intelligent virtual assistants, and Voice Agents
24. [Amelia](https://www.capterra.com.au/software/180818/ipsof-amelia) — 5.0/5 (2 reviews) — Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology.
25. [Squirro](https://www.capterra.com.au/software/182858/squirro-customer-insights) — 5.0/5 (2 reviews) — Increase accuracy and contextual understanding of your AI use with Squirro, a Gartner®-recognized vendor for Conversational AI.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

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Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast.\n\nOneReach.ai was founded a decade ago as a research and development project focused on the idea that conversational AI would change every job. We identified key requirements for hyperautomation and created a platform specifically to support these needs. Using GSX, global organizations are creating digital workforces composed of AI agents that standardize communications and orchestrate existing software to automate work. OneReach.ai offers new architecture for a new era in development.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/820eaf05-860a-4062-a255-4a5c0ff63089.png","url":"https://www.capterra.com.au/software/162057/onereach","@type":"ListItem"},{"name":"AsisteClick","position":17,"description":"A collaborative customer support platform with live chat and ticketing system. 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Persado delivers hundreds of millions in incremental value to some of the largest brands in banking, insurance, retail, telecom, and healthcare—such as Ally Bank, Dropbox, JPMorgan Chase, Marks & Spencer, Tapestry, and Verizon.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42f0da8f-6f51-4ac4-a387-d47fe61b766f.png","url":"https://www.capterra.com.au/software/167627/persado","@type":"ListItem"},{"name":"Hybrid.Chat","position":19,"description":"Hybrid.Chat is a Human + Chatbot hybrid platform that proactively engages with your customers 24x7 directly from you SLACK, MATTERMOST or any other messaging platform, making your business Always available and Customer friendly. Human agents can take over chat conversations anytime using the messengers they already use.\n\nBuild engaging chatbots using simple spreadsheets to automate your conversations. All it need is your internet and some spreadsheet knowledge.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b677703-619a-4ecf-bf72-7e80dbc86c3f.png","url":"https://www.capterra.com.au/software/180456/hybrid-chat","@type":"ListItem"},{"name":"Teneo","position":20,"description":"Teneo.ai is at the forefront of AI-driven automation for voice and text-based customer service. Our Teneo platform leverages cutting-edge Conversational AI, Generative AI, and Large Language Models to enhance the efficiency and effectiveness of customer interactions. We simplify Voice AI integration, ensuring a seamless experience that reduces losses in automated conversations and maximizes the value of existing technology investments.\n\nOur innovative solutions help businesses expand their customer base, boost revenue, and reduce churn, enabling the realization of the Agentless Contact Center concept. This approach delivers tangible ROI through lower cost as contact center agents are freed to conduct higher value tasks, improved customer satisfaction (CSAT), first contact resolution (FCR), and call containment.\n\nTeneo.ai is listed on Nasdaq First North Growth Market in Stockholm with short name TENEO. Redeye is the Company's Certified Adviser.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ba7c0e5-d1b4-4b62-ab7f-cd308b213656.png","url":"https://www.capterra.com.au/software/180715/artificial-solutions","@type":"ListItem"},{"name":"Routier","position":21,"description":"* Easy-to-use task management system equipped with an Al Guest Service Agent (Multi-Channel) that assists in providing superb service & information to your guests, while reducing your teams workload. Increase efficiency, get rid of bad reviews.\n\n* Automated guest feedback - Intercept negative online reviews by resolving issues in real time\n\n* Guest forgot their toothbrush? No need to call and wait for the Front Desk, a simple message would suffice.\n\n* All devices, no download needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9cd22b6-9731-4147-ae4f-32b1836599fa.png","url":"https://www.capterra.com.au/software/180791/routier","@type":"ListItem"},{"name":"Membit","position":22,"description":"For compliant Employee-Customer WhatsApp (not call centers).\nEnsure employee’s personal WhatsApps chats with customers are synced to the CRM. \n\nBlock forbidden messages, ensure corporate visibility, prevent data leakage, use powerful request routing, automation and tagging. \n\nCustomer-facing teams in car dealership banking, insurance, automotive and telco rely on Membit for \n- 100% customer communication visibility\n- 100% compliance, \n- 80% saving in admin work","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f7b507ef-7019-4cba-ac18-43f5bfc00d1f.png","url":"https://www.capterra.com.au/software/180880/membitbot","@type":"ListItem"},{"name":"Avaamo","position":23,"description":"Avaamo is a venture funded Conversational AI enterprise software company. Powered by the latest innovations in neural networks, speech synthesis and deep learning, Avaamo is a cloud platform that lets you automate the Conversational AI lifecycle. Build powerful domain-based models on your own or use our existing vertical models. You can speed time-to-value with pre-built enterprise connectors, conversation analytics and conversational validators to execute design-to-deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/97f397f5-5d61-443b-9636-1243ee756b61.png","url":"https://www.capterra.com.au/software/180871/avaamo","@type":"ListItem"},{"name":"Amelia","position":24,"description":"Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a2bc99b-5f31-4062-ad12-d39b9cb4d973.png","url":"https://www.capterra.com.au/software/180818/ipsof-amelia","@type":"ListItem"},{"name":"Squirro","position":25,"description":"Squirro Recognized as One of the Emerging Leaders in the 2025 Gartner®️ Innovation Guide for Generative AI Technologies.\n\nSquirro transforms how enterprises interact with their data by offering an advanced Conversational AI platform that delivers personalized, context-driven responses. 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