---
description: Discover and compare Free Conversational AI Platforms Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Conversational AI Platforms - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Free Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

# Conversational AI Platforms

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [livepro](https://www.capterra.com.au/software/165150/livepro) — 4.8/5 (182 reviews) — Luna is an advanced, human-like AI Voice Agent built specifically for the contact center.
2. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24209 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
3. [WhatsApp](https://www.capterra.com.au/software/180345/whatsapp) — 4.7/5 (16466 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
4. [ClickUp](https://www.capterra.com.au/software/158833/clickup) — 4.6/5 (4631 reviews) — Cloud-based productivity platform combining task management, docs, chat, goals, whiteboards, dashboards, and AI in one workspace.
5. [Zapier](https://www.capterra.com.au/software/130182/zapier) — 4.7/5 (3077 reviews) — Cloud-based workflow automation tool that connects 9,000+ apps using no-code triggers, actions, and built-in AI steps.
6. [Notion](https://www.capterra.com.au/software/186596/notion) — 4.7/5 (2825 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
7. [Fathom](https://www.capterra.com.au/software/1037530/fathom) — 5.0/5 (809 reviews) — Cloud-based AI meeting assistant that records, transcribes, and summarizes Zoom, Google Meet, and Teams calls across 38 languages.
8. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a conversational AI tool capable of automating up to 64% of incoming customer communication. No code, plug and play.
9. [Discord](https://www.capterra.com.au/software/1022442/discord) — 4.6/5 (542 reviews) — Online communication tool that allows video, audio, and text conversations, using public or private servers.
10. [1min.AI](https://www.capterra.com.au/software/1065472/1min-ai) — 4.7/5 (496 reviews) — Cloud-based AI platform for chat, writing, image generation, video, audio, and document analysis across 40+ AI models in one workspace.
11. [Apollo.io](https://www.capterra.com.au/software/158696/apollo) — 4.5/5 (398 reviews) — Cloud-based B2B sales platform combining contact database, multi-channel outreach, built-in dialer, lead enrichment, and workflow.
12. [Simplified](https://www.capterra.com.au/software/1019633/simplified) — 4.7/5 (310 reviews) — Cloud-based design platform combining graphic design, AI copywriting, video editing, and social media scheduling with real-time.
13. [Qlik Sense](https://www.capterra.com.au/software/145530/qlik-sense) — 4.5/5 (262 reviews) — Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
14. [Gemini](https://www.capterra.com.au/software/1065607/gemini) — 4.6/5 (91 reviews) — Cloud-based and on-device AI model family supporting text, image, audio, video, and code tasks with agentic workflow tools.
15. [Salesmsg](https://www.capterra.com.au/software/160386/salesmsg) — 4.6/5 (75 reviews) — Cloud-based business texting and calling platform for two-way SMS/MMS, voice calls, broadcast campaigns, and drip sequences.
16. [Gloo](https://www.capterra.com.au/software/1013115/Gloo) — 4.6/5 (74 reviews) — Cloud-based ministry platform for churches and nonprofits with tools for communications, content creation, AI assistance, and church.
17. [Customerly](https://www.capterra.com.au/software/173977/customerly) — 4.5/5 (70 reviews) — Cloud-based customer service platform combining AI chat, email marketing, surveys, help center, and CRM in one per-seat subscription.
18. [MyOperator](https://www.capterra.com.au/software/159433/myoperator) — 4.2/5 (69 reviews) — Cloud-based communication platform unifying calls, WhatsApp, and AI chat and voice bots with IVR, campaign automation, and analytics.
19. [Kenyt AI Agents](https://www.capterra.com.au/software/1013948/kenytai) — 4.5/5 (67 reviews) — Kenyt.AI is a leading AI-Assistants platform helping organizations improve customer engagement and employee engagement using chatbots
20. [Claude](https://www.capterra.com.au/software/1051542/claude) — 4.4/5 (58 reviews) — Anthropic's flagship product is Claude, an advanced AI assistant designed to handle tasks of any scale.
21. [Perplexity](https://www.capterra.com.au/software/1058833/perplexity) — 4.2/5 (35 reviews) — Perplexity leverages the latest advancements in artificial intelligence and machine learning to provide unparalleled solutions.
22. [lobstr](https://www.capterra.com.au/software/1063934/lobstr) — 5.0/5 (34 reviews) — Cloud-based web scraping tool with ready-made scrapers for social media, maps, and e-commerce, plus scheduled runs and data exports.
23. [BlueSpice](https://www.capterra.com.au/software/169097/bluespice-mediawiki) — 4.3/5 (27 reviews) — Enterprise distribution of the famous Wikipedia software MediaWiki, that allows optimized agile knowledge management.
24. [Juma](https://www.capterra.com.au/software/1046405/team-gpt) — 4.5/5 (24 reviews) — Cloud-based AI workspace for marketing teams with brand management, 700+ pre-built workflows, multi-model AI access, and agency client.
25. [Velma](https://www.capterra.com.au/software/202654/quicktext) — 4.9/5 (23 reviews) — We help hotels generate more revenue, more productivity, more customer satisfaction with AI, structured data and big data solutions.

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## Related Categories

- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)
- [Generative AI Tools](https://www.capterra.com.au/directory/34155/generative-ai/software)
- [Virtual Assistant Software](https://www.capterra.com.au/directory/33535/virtual-assistant/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

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Teams collaborate through shared workspaces, folders with granular permissions, and approval flows for workflow changes.\n\nCore tools include Zap workflows, Tables (a no-code database), Forms, Canvas for visual diagramming, and AI Agents. Developers can add custom JavaScript or Python steps or access apps via the Zapier SDK.\n\nZapier suits individuals, small businesses, and large enterprises. Enterprise plans include SSO, SCIM, advanced admin controls, and centralized governance.","image":"https://images.g2crowd.com/uploads/product/image/db4c97d6a091779bee99b5765660281e/zapier.png","url":"https://www.capterra.com.au/software/130182/zapier","@type":"ListItem"},{"name":"Notion","position":6,"description":"Notion is the all-in-one workspace for notes, project management, documents, and collaboration. Tens of thousands of teams and companies around the world use it to keep their employees informed and working together in one place.\n\nBy bringing all work and knowledge together and making it highly customizable, Notion creates focus and transparency, while consolidating tools, saving time, and driving more productivity for teams of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/926fd60f-776a-41e5-9660-57c112abf44d.png","url":"https://www.capterra.com.au/software/186596/notion","@type":"ListItem"},{"name":"Fathom","position":7,"description":"Fathom is a cloud-based meeting assistant that automatically records, transcribes, and summarizes video calls on Zoom, Google Meet, and Microsoft Teams. 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Users can also build custom AI assistants tailored to specific workflows.\n\n1min.AI suits freelancers, small businesses, and growing teams across industries such as marketing, media, and professional services who want access to multiple AI tools under one plan.","image":"https://images.g2crowd.com/uploads/product/image/0ed912ff8d71866533013f67afb91bd9/1min-ai.png","url":"https://www.capterra.com.au/software/1065472/1min-ai","@type":"ListItem"},{"name":"Apollo.io","position":11,"description":"Apollo.io is a cloud-based B2B sales and go-to-market platform that combines sales intelligence and sales engagement in one system. It gives teams access to a database of 240M+ contacts and 30M+ companies, with 65+ filters for targeting by job title, industry, location, company size, and buyer intent signals.\n\nBusinesses use Apollo.io to build prospect lists, run multi-step outreach across email, phone, and LinkedIn, and automate follow-up workflows. Built-in Power and Parallel Dialers support high-volume calling, while inbound lead routing, CRM enrichment, and website visitor tracking help teams manage the full pipeline. It connects with 200+ apps including Salesforce, HubSpot, and LinkedIn.\n\nApollo.io suits startups, SMBs, and enterprise teams alike. It is used by SDRs, account executives, marketers, founders, and revenue operations professionals across technology, fintech, legal technology, and other B2B industries.","image":"https://images.g2crowd.com/uploads/product/image/99c4bd25dc044ae603ad32e419e76983/apollo-io.png","url":"https://www.capterra.com.au/software/158696/apollo","@type":"ListItem"},{"name":"Simplified","position":12,"description":"Simplified is a cloud-based, all-in-one content creation platform designed to help teams produce, manage, and publish content from a single workspace. Businesses use Simplified to create graphics, write copy, edit videos, and schedule social media posts without switching between tools.\n\nThe platform includes a drag-and-drop design editor, an AI writing assistant, a video editor, and a social media scheduler. Teams can collaborate in real time, leave comments, and share brand assets across projects.\n\nSimplified is best suited for small to midsize businesses, marketing teams, freelancers, and agencies in industries such as e-commerce, media, and professional services that manage ongoing content production.","image":"https://images.g2crowd.com/uploads/product/image/1595044afa3d2f8ae6acc0640a73f6ac/simplified-simplified.jpeg","url":"https://www.capterra.com.au/software/1019633/simplified","@type":"ListItem"},{"name":"Qlik Sense","position":13,"description":"Qlik Sense is world-class business intelligence software that helps global enterprises move faster, work smarter and put modern analytics in everyone's hands. Easily combine, load, visualize, and explore data, no matter how large (or small). Create and share powerful, interactive dashboards in a governable environment. Get unmatched performance and scalability  on enterprise SaaS, your cloud of choice, or on-premises. Accelerate your path to business value with the most complete BI platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76cb11aa-aaa5-425b-b763-b1b2fc58dbd3.jpeg","url":"https://www.capterra.com.au/software/145530/qlik-sense","@type":"ListItem"},{"name":"Gemini","position":14,"description":"Gemini is a cloud-based and on-device AI model family that processes and generates text, images, audio, video, and code within a single platform. Businesses and developers access it through Google AI Studio, Vertex AI, the Gemini app, and integrated Google Workspace tools like Gmail, Docs, and Sheets.\n\nTeams use Gemini to automate multi-step workflows, build AI assistants, analyze large volumes of content, and generate creative assets including images, video, and music. A context window of up to one million tokens allows the platform to handle very long documents or complex tasks in one session.\n\nCore features include a Deep Think reasoning mode for advanced science, math, and engineering problems, on-device Nano models for summarization and text tasks on limited hardware, real-time audio via the Live API, and robotics models that translate visual and language input into physical robot actions.","image":"https://images.g2crowd.com/uploads/product/image/521403d6a48eb17eca3614f7ae90d517/google-gemini.png","url":"https://www.capterra.com.au/software/1065607/gemini","@type":"ListItem"},{"name":"Salesmsg","position":15,"description":"Salesmsg is a cloud-based business texting and calling platform that lets sales, marketing, and customer support teams send and receive text messages and calls from a shared inbox. Teams can manage conversations, assign messages to teammates, and track activity across contacts.\n\nSalesmsg supports two-way SMS and MMS messaging, voice calls, broadcast campaigns, drip sequences, and contact management. It integrates with CRM and marketing tools to sync contacts and conversation history.\n\nThe platform suits small to midsize businesses in industries such as real estate, healthcare, home services, and retail. It is used by sales reps, marketers, and support teams who communicate with customers via text and phone.","image":"https://images.g2crowd.com/uploads/product/image/83c4708dc639d3805ac8702e97f64131/salesmsg.png","url":"https://www.capterra.com.au/software/160386/salesmsg","@type":"ListItem"},{"name":"Gloo","position":16,"description":"Gloo is a cloud-based technology platform built for churches, nonprofits, faith-based universities, and mission-driven organizations. It centralizes ministry communications, content creation, outreach, and data insights in one place.\n\nStaff use Gloo to send email and SMS campaigns, manage prayer requests, convert sermons into social media clips and devotionals, and track church health metrics through a built-in dashboard. A developer platform provides API access to multiple AI models for building custom ministry applications.\n\nCore features include an AI chat assistant for pastoral workflows, automated follow-up messaging, a content studio, visitor connection tools, peer collaboration circles, and a resource marketplace. An enterprise portfolio supports system modernization and donor engagement for larger organizations.","image":"https://images.g2crowd.com/uploads/product/image/e54d630ddd3475e10d04fb1c221d798a/gloo-gloo.png","url":"https://www.capterra.com.au/software/1013115/Gloo","@type":"ListItem"},{"name":"Customerly","position":17,"description":"Customerly is a cloud-based customer service platform that combines live chat, an autonomous AI support agent, email marketing, NPS and CSAT surveys, a multilingual help center, and a CRM into a single per-seat subscription.\n\nSupport teams use it to handle incoming customer conversations across chat and email, automate repetitive requests, and run behavior-based marketing campaigns, all without switching between separate tools.\n\nCore features include an AI agent that resolves conversations using knowledge base articles and customer data, multi-step task automation for actions like refund processing and demo scheduling, AI-assisted reply suggestions, conversation summaries, automated routing, smart customer segmentation, video calls, team performance reporting, and mobile SDKs for in-app support.\n\nCustomerly is best suited for SaaS companies and digital product businesses with support teams of 5 to 200 agents looking for predictable pricing with AI included on every paid plan.","image":"https://images.g2crowd.com/uploads/product/image/4fa62ead22f6de6856fb0e303db216ac/customerly.png","url":"https://www.capterra.com.au/software/173977/customerly","@type":"ListItem"},{"name":"MyOperator","position":18,"description":"MyOperator is a cloud-based business communication platform that brings calls, WhatsApp, and AI-powered bots together in one place. Businesses use it to manage inbound and outbound calls, run WhatsApp campaigns, automate customer interactions, and track team performance without juggling multiple tools.\n\nTeams across sales, support, and operations use MyOperator to route calls by department or region, send WhatsApp broadcasts, automate follow-ups, and handle after-hours queries through AI agents. CRM integrations keep customer data and conversation history in sync across channels.\n\nCore features include cloud IVR, predictive dialers, a no-code AI bot builder, call recording, real-time monitoring, shared WhatsApp inboxes, number masking, and a unified dashboard for calls, WhatsApp, and SMS.\n\nMyOperator suits solopreneurs, small businesses, and large enterprises alike.","image":"https://images.g2crowd.com/uploads/product/image/befde0334f88ab1903a4b6faff06585d/myoperator.png","url":"https://www.capterra.com.au/software/159433/myoperator","@type":"ListItem"},{"name":"Kenyt AI Agents","position":19,"description":"Kenyt.AI is a leading AI-Assistants platform helping organisations improve customer engagement  using chatbots. \n\nWorking with over 1000+ companies across verticals like Real Estate, Healthcare, Education, eCommerce & Restaurants, Kenyt.AI's AI Assistants platform comes with tired and tested conversation flows to improve lead capture by up to 3X and sales conversions by up to 50%. \n\nKenyt.AI also offers a self-serve portal for companies/freelancers/agencies looking to build chatbots on their own","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2710a782-7630-4953-af72-63a6421ef9c2.png","url":"https://www.capterra.com.au/software/1013948/kenytai","@type":"ListItem"},{"name":"Claude","position":20,"description":"Anthropic's flagship product is Claude, an advanced AI assistant designed to handle tasks of any scale. Engineered with Constitutional AI, Claude ensures brand risk reduction and offers top-tier data retention without compromising your data privacy. One of Claude's standout features is its ability to process complex multi-step instructions over large amounts of content with its industry-leading 100K+ token windows. Whatever your use case may be, Claude can be personalized to excel in various tasks, speaking in your voice and adapting to your unique requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2778be6-a33f-471e-85ca-9a4119fc19a6.png","url":"https://www.capterra.com.au/software/1051542/claude","@type":"ListItem"},{"name":"Perplexity","position":21,"description":"Perplexity leverages the latest advancements in artificial intelligence and machine learning to provide unparalleled problem-solving solutions. By analyzing complex data sets and identifying meaningful patterns, Perplexity empowers users to uncover hidden insights and make accurate predictions. Whether you're a researcher, analyst, or business professional, Perplexity offers a powerful toolkit to enhance decision-making and drive success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a86c5be2-f6af-47ea-8e9f-cf2f8775e4b8.png","url":"https://www.capterra.com.au/software/1058833/perplexity","@type":"ListItem"},{"name":"lobstr","position":22,"description":"lobstr is a cloud-based web scraping platform that collects data from websites without requiring any coding or technical setup. Businesses use it to gather leads, monitor prices, track social media activity, and research markets using ready-made scrapers for platforms like Google Maps, LinkedIn, Instagram, TikTok, and more.\n\nUsers can schedule scrapes to run daily, weekly, or at custom intervals, and export results automatically to Google Sheets, Amazon S3, SFTP, or CSV. A credit-based pricing model charges only for unique results, with no fees for duplicates or failed runs. A free plan with access to most scrapers is available with no credit card required.\n\nlobstr suits non-technical users through its no-code web dashboard and technical users through a REST API, Python SDK, and CLI. It serves startups to large enterprises in lead generation, e-commerce, real estate, social media analytics, and market research.","image":"https://images.g2crowd.com/uploads/product/image/fb7a7cca0c30568db01904dd705e6f5d/lobstr.png","url":"https://www.capterra.com.au/software/1063934/lobstr","@type":"ListItem"},{"name":"BlueSpice","position":23,"description":"BlueSpice is the optimized tool for agile knowledge sharing, documentation, and collaboration. It's the enterprise distribution of the famous Wikipedia software MediaWiki.\n\nBlueSpice is used for knowledge and quality management, technical and organizational manuals, support, and service desks. \n\nShare existing know-how, ensure clear responsibilities, processes and always up-to-date documentation. With BlueSpice wiki software, companies work securely and in compliance with applicable standards. The software is made and hosted in Germany and is compliant with the EU GDPR law.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01bb880-2b85-4a0f-9ce7-1811fc270a95.png","url":"https://www.capterra.com.au/software/169097/bluespice-mediawiki","@type":"ListItem"},{"name":"Juma","position":24,"description":"Juma is a cloud-based AI workspace built for marketing teams and agencies. It brings together collaborative AI chat, brand management, pre-built marketing workflows, and connections to external marketing tools in one shared environment.\n\nTeams use Juma to produce content, run campaigns, and manage client accounts. A central Brand Hub stores brand guidelines, tone of voice, and style guides, then applies them automatically across every AI output. Over 700 pre-built Flows guide work from initial brief through to finished deliverables across content, social, paid ads, analytics, and strategy.\n\nJuma connects to tools like Google Ads, Meta Ads, HubSpot, and Google Analytics, and can take actions such as publishing content or sending data directly through those platforms. Teams can also access multiple AI models, including GPT, Claude, Gemini, and Perplexity, from one workspace.","image":"https://images.g2crowd.com/uploads/product/image/d619c4911728b4b20876ab42b1255672/juma.png","url":"https://www.capterra.com.au/software/1046405/team-gpt","@type":"ListItem"},{"name":"Velma","position":25,"description":"Quinta (formerly Quicktext) is the only platform designed to collect, update, process, and distribute hotel data for the AI world, ensuring hotels are visible, trusted, and chosen where decisions and bookings happen.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c430a9b-9fbb-41a3-989e-dbfc3df69082.png","url":"https://www.capterra.com.au/software/202654/quicktext","@type":"ListItem"}],"numberOfItems":25}
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