---
description: Discover and compare Conversational AI Platforms Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Conversational AI Platforms for Mac - Price comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms for Mac](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

# Conversational AI Platforms

Canonical: https://www.capterra.com.au/directory/31596/conversational-ai-platform/software

> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [livepro](https://www.capterra.com.au/software/165150/livepro) — 4.8/5 (182 reviews) — Luna is an advanced, human-like AI Voice Agent built specifically for the contact center.
2. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24185 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
3. [Fathom](https://www.capterra.com.au/software/1037530/fathom) — 5.0/5 (809 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
4. [Dialpad](https://www.capterra.com.au/software/190976/dialpad-sell) — 4.2/5 (570 reviews) — The conversational AI platform where Agentic AI reasons and acts.
5. [Qlik Sense](https://www.capterra.com.au/software/145530/qlik-sense) — 4.5/5 (262 reviews) — Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
6. [Wing](https://www.capterra.com.au/software/1012352/wing) — 4.8/5 (73 reviews) — Tech-enabled high-quality talent starting at just $499/month to complete recurring work like customer Relationship Management and more
7. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (30 reviews) — Conversational AI platform that unifies chat, ticketing, and inbox into one system that closes sales.
8. [DealCloud](https://www.capterra.com.au/software/139967/dealcloud) — 4.5/5 (21 reviews) — Intapp DealCloud is an AI-powered deal and relationship management platform — connecting teams, data, and decisions to drive growth.
9. [ZyraTalk](https://www.capterra.com.au/software/207596/zyratalk) — 4.7/5 (17 reviews) — ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI.
10. [Talla](https://www.capterra.com.au/software/1014974/talla) — 4.7/5 (12 reviews) — AI-powered automation solution for streamlining customer support operations.
11. [SAS Viya](https://www.capterra.com.au/software/1043140/sas-viya) — 4.4/5 (12 reviews) — SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.
12. [Social Intents](https://www.capterra.com.au/software/211547/social-intents) — 4.7/5 (10 reviews) — AI-powered live chat and chatbots to talk to your customers right from Microsoft Teams, Slack, Google Chat, WhatsApp and SMS.
13. [Velaro](https://www.capterra.com.au/software/116972/velaro) — 3.9/5 (9 reviews) — AI-driven conversations that blend automation, workflows, and live agent support across channels.
14. [Odigo](https://www.capterra.com.au/software/196966/odigo) — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries
15. [Evly](https://www.capterra.com.au/software/1077956/Evly) — 5.0/5 (3 reviews) — Evly is an AI-powered conversational assistant, designed to automate support interactions for businesses across various industries.
16. [kama.ai](https://www.capterra.com.au/software/1017085/kama-dei) (0 reviews) — Designed emotional intelligence platform that puts the human touch into automated client interactions.
17. [DialLink](https://www.capterra.com.au/software/1072792/DialLink) (0 reviews) — DialLink is an easy-to-use business phone system powered by AI and designed specifically for SMBs and startups.
18. [Flowzex](https://www.capterra.com.au/software/1076585/Flowzex) (0 reviews) — Flowzex is AI cold calling software automating outbound sales with voice agents for lead qualification and appointment booking.
19. [Tecnvi Telecalling](https://www.capterra.com.au/software/1079164/Tecnvi) (0 reviews) — Humanoid Recptionist to answer all queries regarding product ,service aavailability or appointments and integrate to ERP\!
20. [Evaline](https://www.capterra.com.au/software/1089324/Evaline) (0 reviews) — Cloud-based AI chatbot platform that helps businesses deliver personalized customer support and boost conversions with automation.
21. [Auto Asistente](https://www.capterra.com.au/software/1095124/Auto-Asistente) (0 reviews) — Conversational AI platform for managing inquiries, scheduling, and closing sales on WhatsApp, Instagram, Facebook, and TikTok
22. [RUFAI](https://www.capterra.com.au/software/1099426/RUFAI) (0 reviews) — RUFAI is AI phone assistant software that answers restaurant calls, takes orders, and suggests upsells to help reduce missed revenue.
23. [YUKTAAI](https://www.capterra.com.au/software/1105256/YUKTAAI) (0 reviews) — YUKTAAI is an Agentic AI Conversion Intelligence Platform that sits between your business and every visitor you serve.
24. [Aria Dental](https://www.capterra.com.au/software/1237356/Aria-Dental) (0 reviews) — Aria Dental is AI voice receptionist software that answers calls 24/7 and syncs appointments into dental practice systems.

## Related Categories

- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)
- [Sales Forecasting Software](https://www.capterra.com.au/directory/30930/sales-forecasting/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Sales Enablement Software](https://www.capterra.com.au/directory/30798/sales-enablement/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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Used by leading investment banks, private capital firms, accounting and consulting firms, legal advisors, and real assets organizations around the world, DealCloud centralizes firm and market knowledge to deliver actionable insights, improve collaboration, and drive execution. With an AI-powered platform, configurable workflows, and robust integration capabilities, DealCloud enables seamless data flow across firm systems, third-party sources, and Intapp products — helping firms eliminate silos, make faster decisions, and scale growth across practices and geographies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c49a400c-8cf5-4730-86a2-7162dd0e9bbd.png","url":"https://www.capterra.com.au/software/139967/dealcloud","@type":"ListItem"},{"name":"ZyraTalk","position":9,"description":"ZyraTalk is an AI customer service solution that automates conversations, revolutionizing business interactions. 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SAS Viya integrates with Python, R, Java, and REST APIs, supporting deployment on AWS, Azure, Google Cloud, or on-premises infrastructure. It fosters collaboration with governance ensuring compliance and oversight.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22936991-b5fd-4428-8f97-fdcb44259d5d.jpeg","url":"https://www.capterra.com.au/software/1043140/sas-viya","@type":"ListItem"},{"name":"Social Intents","position":12,"description":"Social Intents is AI-powered live chat for Microsoft Teams, Slack, Google Chat, Zoom, and Webex. Chat with website visitors right from the collaboration tools your team already uses, no extra messaging app required.\n\nLaunch no-code AI chatbots powered by ChatGPT, Gemini, or Claude in one click. Trained on your website and knowledge base, they resolve up to 75% of customer questions. Escalate to your human team anytime, or let your AI agent cover after-hours support.\n\nManage website chat, WhatsApp, SMS, and Facebook Messenger conversations in one unified team inbox, and reply to all of them directly from Teams, Slack, or Google Chat.\n\nPerfect for sales and support teams that want to deliver great customer service without learning or paying for another messaging tool.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/866fe016-2f1b-4abe-8fb0-7c981828d157.png","url":"https://www.capterra.com.au/software/211547/social-intents","@type":"ListItem"},{"name":"Velaro","position":13,"description":"Combine generative AI chatbots with structured workflows to deliver intelligent, context-aware conversations across every channel. \n\nYou can guide visitors through complex processes, answer open-ended questions with AI, and transition to live agents without losing context. AI agents can be trained on your content, knowledge base, or URLs to reflect your brand and policies. \n\nWhether handling billing inquiries, product guidance, or onboarding, your AI agents maintain accuracy while supporting real-time, multi-channel communication, including live chat, SMS, WhatsApp, Messenger, and voice channels such as IVR, click-to-call, and VoIP into one platform. \n\nCustomers get the information they need right away, and your team can focus on the conversations that matter most.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6c33f5f-2f34-49c2-8261-e4543753bee7.png","url":"https://www.capterra.com.au/software/116972/velaro","@type":"ListItem"},{"name":"Odigo","position":14,"description":"Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69de4aac-52db-4645-b673-278837fcab86.png","url":"https://www.capterra.com.au/software/196966/odigo","@type":"ListItem"},{"name":"Evly","position":15,"description":"Evly is an AI-powered customer service assistant designed to streamline and automate support interactions for businesses of all sizes and across diverse industries. The software uses natural language processing to handle routine customer inquiries without human intervention. \n\nIt offers multilingual support across over 95 languages, seamless integration with existing knowledge bases, CRM systems, and websites, and provides detailed analytics, helping businesses identify customer needs and recurring support trends. The system can classify tickets, route complex queries to relevant human agents, and generate response drafts and case summaries. \n\nEvly continuously learns from successfully resolved tickets, automatically updates company content with any changes, and operates seamlessly across multiple communication channels - all to ensure consistent, reliable support at every touchpoint.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a43add3c-9c35-482d-bb1c-0d47d60058fc.png","url":"https://www.capterra.com.au/software/1077956/Evly","@type":"ListItem"},{"name":"kama.ai","position":16,"description":"A Responsible AI Agent platform providing accurate, accountable, and safe / brand-safe AI for your organization. \n\nAs a Composite (hybrid) platform, it combines Knowledge Graph AI, governed Generative AI, and Intelligent Automation technologies. This combination gives you trusted answers that are accurate and consistent. Beyond that, kama.ai's systems also can complete complex tasks without putting your brand or operation at risk.\n\nkama.ai is ideal for finance, professional services, manufacturing, education, healthcare, and Indigenous services organizations. It gives you an accountable, culturally aware, ethical, and accurate AI Agent platform you can trust. With human governed-in-advance processes and information, kama.ai lowers the barriers for AI Agent adoption. Organizations gain efficiency without risking reliability or your brand reputation.\n\nGet the right info to the right people, at the right time. That builds client engagement 24x7, and boosts brand credibility & loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e28c373-b5e3-4728-9e38-2b82e26809a0.jpeg","url":"https://www.capterra.com.au/software/1017085/kama-dei","@type":"ListItem"},{"name":"DialLink","position":17,"description":"DialLink is a business phone system built for SMBs and startups, combining calling, messaging, and AI voice agents in one platform. Make and receive calls, send SMS, and manage WhatsApp for Business from a single workspace. Each contact has a unified thread with their full history including calls, texts, and voicemails, so your team never loses context. \n\nDialLink’s AI answers calls 24/7, takes messages, schedules appointments, and creates transcripts, summaries, action items, and suggested replies to help your team respond faster. \n\nDesigned for remote, hybrid, and in-office teams, DialLink works on smartphones, desktops, and desk phones. It’s easy to set up, simple to use, and scales as you grow without IT help.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19631747-cdaa-46e8-8f60-ecc4803ed207.png","url":"https://www.capterra.com.au/software/1072792/DialLink","@type":"ListItem"},{"name":"Flowzex","position":18,"description":"Flowzex is an AI cold calling software that automates outbound sales processes through artificial intelligence technology. The system features automated calling capabilities that engage, qualify, and convert leads while operating continuously. \n\nFlowzex handles multiple communication channels including calls, SMS, live chat, and social media messaging, while offering voicemail drops and appointment scheduling functionality. The platform includes customizable workflows, call recording, transcriptions, and real-time notifications to streamline customer interactions. Additional features include conversation AI texting, appointment booking, after-hours answering service, pipeline management, email marketing, call transfer capabilities, and information extraction tools that work across various business sectors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d7fec9b0-046f-40cf-9e09-09c27665e68f.jpeg","url":"https://www.capterra.com.au/software/1076585/Flowzex","@type":"ListItem"},{"name":"Tecnvi Telecalling","position":19,"description":"Tecnvi is an AI voice assistant platform for business automation. The platform handles customer calls, books appointments, sends estimates, and processes payments automatically.\nTecnvi includes WhatsApp integration for automatic follow-ups and messaging, an appointment booking system that allows customers to schedule based on real-time availability, payment processing capabilities for generating and sending links through WhatsApp, and an analytics dashboard for tracking call logs and customer interactions. The system assigns businesses a dedicated phone number and operates with round-the-clock automated assistance to ensure no customer calls are missed. The platform uses a credit-based system structure and provides email support for users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94e8dbfc-3b88-4bda-9b34-18c417a9ed3d.png","url":"https://www.capterra.com.au/software/1079164/Tecnvi","@type":"ListItem"},{"name":"Evaline","position":20,"description":"Evaline is an AI-powered chatbot platform that facilitates customer interactions through automated conversations. The platform uses natural language processing to engage website visitors, respond to inquiries, and capture leads around the clock. Evaline blends AI automation with human agent support, directing common questions to the chatbot while enabling human agents to address more complex matters. The platform personalizes responses based on visitor behavior, location, and contextual factors. A unified dashboard allows businesses to manage customer conversations, monitor chatbot performance, and review metrics such as satisfaction rates and response times. Evaline integrates with platforms including WordPress, allowing businesses to implement the chatbot without technical expertise. The platform maintains continuous availability, ensuring customer inquiries receive immediate attention regardless of time zone or business hours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4439f62b-2e98-4cf3-b61e-c9c2cb502920.jpg","url":"https://www.capterra.com.au/software/1089324/Evaline","@type":"ListItem"},{"name":"Auto Asistente","position":21,"description":"AutoAsistente is a virtual assistant solution that helps businesses automate customer service & sales interactions across WhatsApp, Instagram, Facebook, and TikTok. The platform provides automated responses around the clock through AI chatbots designed to handle customer inquiries and support requests.\n\nThe tool includes WhatsApp marketing capabilities for creating and managing targeted messaging campaigns. AutoAsistente features appointment scheduling that integrates with Google Calendar, allowing customers to book services directly through messaging channels. The platform includes a digital catalog where businesses can display products and services with images and descriptions, enabling customers to make purchases through chat interfaces.\n \nThe system offers payment reminder functionality and automated invoicing to help manage billing processes. AutoAsistente consolidates messages from multiple social media platforms into a single dashboard for centralized management and monitoring","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cc3f600-dfcd-4f0e-bef0-b82937d1196e.png","url":"https://www.capterra.com.au/software/1095124/Auto-Asistente","@type":"ListItem"},{"name":"RUFAI","position":22,"description":"RufAI is an AI-powered phone assistant built for restaurants. \nIt answers incoming calls automatically, takes orders, handles \ncustomer questions, and suggests upsells — 24/7, in German, \nwithout any human intervention needed.\n\nRestaurants miss up to 30% of phone orders during peak hours \nbecause staff are busy in the kitchen or with guests. RufAI \nsolves this by answering every call instantly, capturing complete \norder details, and forwarding structured order summaries to the \nrestaurant team in real time.\n\nCore Capabilities:\n- Automatic call answering in natural German\n- Full order taking with confirmation and details capture\n- Active upsell suggestions (drinks, sides, desserts)\n- Real-time order forwarding to restaurant staff\n- Pre-order handling outside opening hours\n- GDPR-compliant data processing\n- No hardware changes required — setup in hours\n\nRufAI is built for restaurants, delivery services, takeaways, \nand catering businesses in Germany that want to reduce missed \ncalls, inc","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/36f15862-b9d6-4c81-b15b-fd153497db6b.png","url":"https://www.capterra.com.au/software/1099426/RUFAI","@type":"ListItem"},{"name":"YUKTAAI","position":23,"description":"YUKTAAI is an AI-native Conversion Intelligence Platform that sits between your business and every visitor you serve. It observes behavior, understands intent, and adapts conversations, recommendations, and experiences in real time to move people toward action.\n\nUnlike traditional chatbots that wait for questions, YUKTAAI actively guides customer journeys using conversational AI, personalization, behavioral intelligence, and adaptive experiences designed to increase conversion rates and improve customer outcomes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42d79348-64e4-4b45-a54f-273ae21dd400.jpeg","url":"https://www.capterra.com.au/software/1105256/YUKTAAI","@type":"ListItem"},{"name":"Aria Dental","position":24,"description":"Aria Dental is AI voice receptionist software designed for dental practices. The software operates around the clock to answer calls, schedule appointments, and sync bookings with more than 27 practice management systems, including Dentrix, Eaglesoft, and Open Dental. Synchronization completes in under 30 seconds. The system identifies returning patients by phone number and creates records for new patients during initial calls. It manages cancellations and rescheduling while supporting bilingual communication in English and Spanish. Emergency calls are routed as needed, and SMS confirmations are sent automatically. Additional capabilities include pre-screening questions, insurance estimates, recall campaigns, review collection, WhatsApp follow-ups, and treatment reminders. Setup takes approximately 15 minutes with guided configuration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d3e2de7-a1ac-449b-af11-3c2fea58e36b.png","url":"https://www.capterra.com.au/software/1237356/Aria-Dental","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/31596/conversational-ai-platform/deployment-options/mac/software#itemlist","numberOfItems":24}
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