---
description: Page 4 - See the list of the best Social CRM Tools for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 4 - Social CRM Tools - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Social CRM Tools](https://www.capterra.com.au/directory/31584/social-crm-tools/software) > [Page 4](https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=4)

# Social CRM Tools

Canonical: https://www.capterra.com.au/directory/31584/social-crm-tools/software

Page: 4 / 4\
Prev: [Previous page](https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=3)

> Social CRM Tools enable sales and marketing professionals to engage customers and nurture leads via social channels, understand customer social profiles, and track resulting interactions in a centralized database.

-----

## Products

1. [LinktoDM](https://www.capterra.com.au/software/1072205/LinktoDM) (0 reviews) — LinktoDM is a cloud-based Instagram DM automation software that boosts business engagement and sales through automated messaging.
2. [Lodgestory](https://www.capterra.com.au/software/1082820/Lodgestory) (0 reviews) — Cloud-based and AI-enabled omnichannel customer relationship management system that streamlines customer interactions with automation.

-----

Page: 4 / 4\
Prev: [Previous page](https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=3)

## Related Categories

- [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software)
- [Online CRM Software](https://www.capterra.com.au/directory/30072/online-crm/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Sales Tracking Software](https://www.capterra.com.au/directory/32744/sales-tracking/software)
- [Contact Management Software](https://www.capterra.com.au/directory/30016/contact-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31584/social-crm-tools/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Capterra Australia","url":"https://www.capterra.com.au/","@type":"WebSite","@id":"https://www.capterra.com.au/#website","publisher":{"@id":"https://www.capterra.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Social CRM Tools","description":"Page 4 - See the list of the best Social CRM Tools for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.","url":"https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=4","about":{"@id":"https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=4#itemlist"},"breadcrumb":{"@id":"https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=4#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=4#webpage","mainEntity":{"@id":"https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=4#itemlist"},"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social CRM Tools","position":2,"item":"https://www.capterra.com.au/directory/31584/social-crm-tools/software","@type":"ListItem"},{"name":"Page 4","position":3,"item":"https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=4","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=4#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Page 4 - Social CRM Tools - Comparison &amp; Reviews - Capterra Australia 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"LinktoDM","position":1,"description":"LinktoDM is an artificial intelligence-powered Instagram direct messaging automation software. This tool allows users to set up automated responses to direct messages received on Instagram in order to save time and scale engagement. Key features of LinktoDM include the ability to create unlimited automations, track clicks and keyword hits, and utilize AI auto-replies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a5056b1-c4bf-42ed-b01a-87b7cfc3e02b.png","url":"https://www.capterra.com.au/software/1072205/LinktoDM","@type":"ListItem"},{"name":"Lodgestory","position":2,"description":"Cloud-based unified customer communication platform that helps businesses manage sales, marketing, support, surveys, and engagement. It brings together conversations from WhatsApp, Instagram, Facebook, website chat, voice calls, storefronts, and more into a real-time dashboard.\n\nWith AI-enabeld chatbots, it instantly handles common customer queries with natural, human-like responses. The platform supports multiple WhatsApp numbers and social channels with real-time sync, ensuring every message, call, and follow-up is tracked.\n\nLodgestory provides powerful analytics and custom reports to monitor response time, team performance, customer satisfaction, and campaign results and survey responses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cfe86810-dfaa-48cf-94cb-bbe2728a9e2f.jpg","url":"https://www.capterra.com.au/software/1082820/Lodgestory","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/31584/social-crm-tools/software?page=4#itemlist","numberOfItems":2}
</script>