Conversational Marketing Software

"CTM is reliable. My agency has been using them on behalf of our clients and our own business for..." Read the full review

John

CEO in US

This information was sourced from CallTrackingMetrics

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of CallTrackingMetrics

Pros:

It was very easy to integrate with Google and Bing Ads. Read more

Cons:

It goes really far in-depth and isn't easily understood how to do a simple task rather than such broad ones when using "reports. The second would be the CTM App. Read more

This information was sourced from CallTrackingMetrics

Who Uses CallTrackingMetrics?

Mid-market brands and agencies with proactive marketing & sales teams looking to enhance their strategy and operations with advanced data across...

Countries available

Albania, Algeria, Angola, Antigua & Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Barbados , Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Finland, France, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, Indonesia, Ireland, Italy, Jamaica, Japan, Kazakhstan, Kenya, Laos, Latvia, Lesotho, Liberia, Libya, Lithuania, Madagascar, Malawi, Malaysia, Mali, Malta, Mauritania, Mexico, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Rwanda, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Türkiye, Uganda, Ukraine, United Kingdom, United States, Venezuela, Vietnam, Zambia, Zimbabwe and 133 others

Languages

English

Jira

4.4 (14,637)

This information was sourced from verified user reviews of Jira

Ease of Use 4.1
Customer Service 4.2
Value for Money 4.3

Verified reviewers

"Jira has proven to be an effective solution for managing software development projects, facilitating..." Read the full review

Suman

Software Engineer in Canada

This information was sourced from Jira

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Jira

Pros:

It’s ease of use to set up different help desks or ticket requests was fairly easy. Each help desk can be unique to the department it serves. Read more

Cons:

It can be costly and there are nasty sides on the licensing. For example, you can't use plugins for a limited number of users, and only pay for that the number of users. Read more

This information was sourced from Jira

Who Uses Jira?

All teams

Countries available

Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany , Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Philippines, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Ukraine, United Arab Emirates, United Kingdom, United States and 21 others

Languages

Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian , Spanish, Traditional Chinese and 2 others

ChatBot

4.7 (57)

This information was sourced from verified user reviews of ChatBot

Ease of Use 4.8
Customer Service 4.7
Value for Money 4.6

Verified reviewers

"BotEngine by LiveChat gave me the performance, reliability, and integration I needed from a bot..." Read the full review

Greg

Owner in US

This information was sourced from ChatBot

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of ChatBot

Pros:

The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours. Read more

Cons:

There are some limitations depending on your plan, but overall there's very little to dislike. I can't find things that disturb me. Read more

This information was sourced from ChatBot

Who Uses ChatBot?

ChatBot is designed for any company looking to design, build and deploy custom chatbots for sales, marketing and support.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian , Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian and 7 others

Qiscus

4.4 (7)

This information was sourced from verified user reviews of Qiscus

Ease of Use 4.7
Customer Service 4.1
Value for Money 4.0

Verified reviewers

"We've been using Qiscus Omnichannel Platform for several years, and it has truly transformed the..." Read the full review

Muhammad

Senior Lead Digital Development in Indonesia

This information was sourced from Qiscus

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from Qiscus

Who Uses Qiscus?

Not provided by vendor

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

English

Freshchat

4.1 (111)

This information was sourced from verified user reviews of Freshchat

Ease of Use 4.1
Customer Service 3.8
Value for Money 4.0

Verified reviewers

"Overall, Freshchat is a great tool for the customer support team. It easily gets integrated with..." Read the full review

Sushant

Co-Founder in India

This information was sourced from Freshchat

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Freshchat

Pros:

I loved the fact that you could have live conversations with customers or visitors to my website. This way it is easier to make them buy a service before they leave. Read more

Cons:

Sometimes i forget to check the messages and i miss lot of chat queries because of not receiving desktop notifications for new chat messages. I check emails less often. Read more

This information was sourced from Freshchat

Who Uses Freshchat?

Freshchat target market comprises customer support, teams of Saas, and eCommerce companies with up to 50 team members using the product.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Chinese, Dutch, English, French, German, Japanese, Korean, Polish, Portuguese, Russian , Spanish, Swedish, Thai, Turkish and 4 others

Freshworks Customer Service Suite

5.0 (1)

This information was sourced from verified user reviews of Freshworks Customer Service Suite

Ease of Use 3.0
Customer Service 3.0
Value for Money 4.0

"It is packed full of features and it has a free plan that is sufficient for many users. It does..." Read the full review

Albert

Developer in Canada

This information was sourced from Freshworks Customer Service Suite

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from Freshworks Customer Service Suite

Who Uses Freshworks Customer Service Suite?

Freshworks Customer Service Suite-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities.

Countries available

Albania, Algeria, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus , Belgium, Benin, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, China, Colombia, Congo - Brazzaville, Costa Rica, Croatia, Cuba, Czechia, Denmark, Dominican Republic, Egypt, El Salvador, Estonia, Ethiopia, Finland, France, French Polynesia, Georgia, Germany, Ghana, Greece, Guatemala, Guinea, Honduras, Hong Kong SAR China, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Morocco, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Norway, Pakistan, Palestinian Territories, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Serbia, Sierra Leone, Singapore, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad & Tobago, Tunisia, Türkiye, United Arab Emirates, United Kingdom, United States, Uzbekistan, Vietnam, Yemen, Zambia, Zimbabwe and 103 others

Languages

English

Intercom

4.5 (1,070)

This information was sourced from verified user reviews of Intercom

Ease of Use 4.4
Customer Service 4.3
Value for Money 4.0

Verified reviewers

"Better and more convenient contact between us and our customers is always appreciated. Easy history..." Read the full review

Emma

Senior Director Product Marketing in US

This information was sourced from Intercom

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Intercom

Pros:

Combined with my WordPress website, it has revolutionized my customer service. It's very easy to use for both the end user and me as an admin, yet so powerful. Read more

Cons:

Customer service is terrible and they just don't give two hoots about their customers. Constantly introducing new features but not actually fixing the main feature that someone would need. Read more

This information was sourced from Intercom

Who Uses Intercom?

Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, rely on Intercom to deliver efficient...

Countries available

Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Netherlands, New Zealand, Singapore, Taiwan , United Kingdom, United States and 2 others

Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew , Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish and 12 others

Typeform

4.7 (869)

This information was sourced from verified user reviews of Typeform

Ease of Use 4.6
Customer Service 4.4
Value for Money 4.2

Verified reviewers

"I've been using Typeform for years!! I find it very easy to use and create beautiful forms and..." Read the full review

Melanie Latrelle

Brand Designer, Photographer in US

This information was sourced from Typeform

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Typeform

Pros:

The customer service team then re-assigns this Typeform to the other employee using our workflow tool. Typeform is like having a an offline conversation through an online form with fields. Read more

Cons:

It's expensive if you don't need make research every month. Also for some audiences could be a bit harsh to use. Read more

This information was sourced from Typeform

Who Uses Typeform?

Typeform is much more than a form builder. It adapts to every interaction you have with your audience, at any scale—from small business to the...

Countries available

Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados , Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Dominica, Estonia, Faroe Islands, Fiji, Finland, France, French Polynesia, Germany, Gibraltar, Greece, Greenland, Guam, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Jamaica, Jersey, Kiribati, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Marshall Islands, Micronesia, Moldova, Monaco, Montenegro, Montserrat, Nauru, Netherlands, New Caledonia, New Zealand, Nicaragua, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Palau, Panama, Papua New Guinea, Poland, Portugal, Puerto Rico, Romania, Russia, Samoa, San Marino, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Vanuatu, Vatican City, Wallis & Futuna, Åland Islands and 97 others

Languages

English, Spanish

HumanBot

4.8 (719)

This information was sourced from verified user reviews of HumanBot

Ease of Use 4.8
Customer Service 4.8
Value for Money 4.9

Verified reviewers

"Talk about a game changer! HumanBot has reshaped the way we do business and interact with customers...." Read the full review

Boyd

CEO in Canada

This information was sourced from HumanBot

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of HumanBot

Pros:

I love the ease of use and how well the AI responds to queries. Read more

Cons:

After using this program as a founding member, I found only one problem, which was resolved within the first week of using the program. Read more

This information was sourced from HumanBot

Who Uses HumanBot?

Create unlimited personalized smart AI Human Voice Chat Agents that perform revenue generating tasks such as getting leads, sales, customer support...

Countries available

Canada

Languages

Not provided by vendor

Birdeye

4.7 (660)

This information was sourced from verified user reviews of Birdeye

Ease of Use 4.7
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"fantastic. Everyone is personalable and knowledgeable." Read the full review

John Regan

Marketing Director in US

This information was sourced from Birdeye

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Birdeye

Pros:

We chose Birdeye because of its ability to integrate with our clients dental softwares. Read more

Cons:

Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is. It could be user error, but IDK. Read more

This information was sourced from Birdeye

Who Uses Birdeye?

Birdeye is the leading AI-powered reputation and social media management platform for local brands.

Countries available

Australia, Canada, Mexico, New Zealand, Puerto Rico, United Kingdom, United States

Languages

English

Userlike

4.6 (646)

This information was sourced from verified user reviews of Userlike

Ease of Use 4.5
Customer Service 4.6
Value for Money 4.3

Verified reviewers

"I have been testing a lot of Live Chat tools lately for a new Startup. I came across Userlike after..." Read the full review

Aditya

Founder in India

This information was sourced from Userlike

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Userlike

Pros:

Easy to use and even quite easy to implement. You need some time to walk through all settings but they are already drilled down to a minimum. Read more

Cons:

As compensation they proposed us a free month of subscription (32USD). But the loss caused by this issue would cost thousands of usd. Read more

This information was sourced from Userlike

Who Uses Userlike?

Userlike works for any company size and adapts to your needs and business goals. Small and medium-sized companies, NGOs as well as large corporations...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian , Polish, Portuguese, Russian, Spanish, Swedish, Turkish and 6 others

Tidio

4.7 (457)

This information was sourced from verified user reviews of Tidio

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"Tidio is an efficient and stable platform, it has analytical tools to understand the behavior of..." Read the full review

Marianela

Water Treatment and Environmental Management Consultant in Panama

This information was sourced from Tidio

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Tidio

Pros:

The integration was as easy as possible. The interface is intuitive and simple to navigate. Read more

Cons:

Its got limited export capability and some granular metrics I like to follow seem to be missing. Their add-on/upgrade structure also feels uneven and confusing. Read more

This information was sourced from Tidio

Who Uses Tidio?

Tidio helps 300,000+ businesses of all sizes, including Glovo, Praktiker, and ADT Security offer timely support and generate sales with an AI-powered...

Countries available

Australia, Brazil, Canada, China, France, Germany, India, Japan, Mexico, New Zealand , Spain, United Kingdom, United States and 3 others

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Zenvia Conversion

4.1 (359)

This information was sourced from verified user reviews of Zenvia Conversion

Ease of Use 4.2
Customer Service 4.0
Value for Money 3.8

Verified reviewers

"My experience with Sirena has been very positive. It is noteworthy customer service and the..." Read the full review

Mahmoud

PROJECT MANAGER in US

This information was sourced from Zenvia Conversion

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Zenvia Conversion

Pros:

We are loving Sirenas integration with WhatsApp, since it offers a very fast channel directly to our costumers. Read more

Cons:

Sometimes presents problems with the value of the services since they do not appear complete in the review. Read more

This information was sourced from Zenvia Conversion

Who Uses Zenvia Conversion?

Pequenas e médias empresas que desejam medir, otimizar e converter leads por meio de conversas em vários canais, como WhatsApp, Instagram e FB...

Countries available

Australia, Brazil, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands , New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United States and 6 others

Languages

Brazilian Portuguese, English, Spanish

Smartsupp

4.6 (343)

This information was sourced from verified user reviews of Smartsupp

Ease of Use 4.8
Customer Service 4.5
Value for Money 4.4

Verified reviewers

"We have been with them for 2 years and the service satisfies us." Read the full review

Luca

IT MANAGER in Italy

This information was sourced from Smartsupp

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Smartsupp

Pros:

I like that it shows pages that they are visiting. The possibility of personalizing automatic messages as well as programming customer service hours. Read more

Cons:

I was not able to discover the weak points of the app. Read more

This information was sourced from Smartsupp

Who Uses Smartsupp?

Smartsupp is your personal online shopping assistant combining live chat, chatbots, and video recordings. We drive sales through conversation and...

Countries available

Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada , China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom, United States, Vatican City, Åland Islands and 51 others

Languages

Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Polish, Russian , Spanish and 1 others

Superchat

4.8 (252)

This information was sourced from verified user reviews of Superchat

Ease of Use 4.7
Customer Service 4.8
Value for Money 4.4

Verified reviewers

"My general user experience is very good. I also see the ongoing development as very positive...." Read the full review

Ulrich

Owner in Germany

This information was sourced from Superchat

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from Superchat

Who Uses Superchat?

Superchat can be used by any company, regardless of the industry in which it operates.

Countries available

Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia , Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom, Vatican City, Åland Islands and 43 others

Languages

English, French, German, Spanish

Solutionreach

3.8 (232)

This information was sourced from verified user reviews of Solutionreach

Ease of Use 3.9
Customer Service 3.5
Value for Money 3.5

Verified reviewers

"It sync with our EHR every 2 hours to scan for changes. It has mostly eliminated the need for..." Read the full review

Chad

Optometrist in US

This information was sourced from Solutionreach

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Solutionreach

Pros:

Easy way to send out notifications such as appointment reminders and other things you want to share with your patients. Read more

Cons:

Can be difficult to maneuver from time to time due to updates/ modifications made to the programing. Read more

This information was sourced from Solutionreach

Who Uses Solutionreach?

Solutionreach is built for medical practices and healthcare enterprises seeking to connect with their patients, with simpler scheduling, reminders,...

Countries available

United States

Languages

English

Drift

4.5 (198)

This information was sourced from verified user reviews of Drift

Ease of Use 4.4
Customer Service 4.4
Value for Money 4.1

Verified reviewers

"The thing about Drift that I like the most is, without a doubt, its chatbot creation feature. There..." Read the full review

Yann

Consultant in Finland

This information was sourced from Drift

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Drift

Pros:

Customer service is just a chat ping away. They are always attentive and help you proactively. Read more

Cons:

The other features aren't explained well, and not sure where to look if I wanted them explained. The image that can be placed with the pop-up message is very limited in customization. Read more

This information was sourced from Drift

Who Uses Drift?

Businesses that want to translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, and a...

Countries available

Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

Languages

Chinese, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese , Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish and 9 others

Tiledesk

4.5 (147)

This information was sourced from verified user reviews of Tiledesk

Ease of Use 4.5
Customer Service 4.4
Value for Money 4.5

Verified reviewers

"Great experience with this platform when it comes to customer services for many reasons it's..." Read the full review

Brian

Digital Marketing Specialist in US

This information was sourced from Tiledesk

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Tiledesk

Pros:

It is a cost-effective tool but needs lots of improvement. Read more

Cons:

Setting up a self instance was complicated. I'll leave that to the pros. Read more

This information was sourced from Tiledesk

Who Uses Tiledesk?

Tiledesk is a versatile tool for marketers, entrepreneurs, customer service teams, chatbot developers, and conversation designers. Businesses of all...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others

Languages

Arabic, Chinese, English, French, German, Italian, Kazakh, Portuguese, Russian, Serbian , Spanish, Swedish, Turkish, Ukrainian and 4 others

Avochato

4.7 (132)

This information was sourced from verified user reviews of Avochato

Ease of Use 4.7
Customer Service 4.8
Value for Money 4.6

Verified reviewers

"Consider this review a raving endorsement. For those of you on the fence about whether you should..." Read the full review

Nick

Growth in US

This information was sourced from Avochato

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Avochato

Pros:

The mobile app is very user-friendly and easy to use as well. Read more

Cons:

When using through smartphone app it doesn't let you see your contact's tags and it can be annoying. It doesn't integrate with CRMs. Read more

This information was sourced from Avochato

Who Uses Avochato?

Businesses and teams that want effective customer communications. Examples include ecommerce, insurance, home care agencies, realtors, auto...

Countries available

Canada, United States

Languages

Chinese, English, French, German, Hindi, Russian

OnceHub

4.6 (131)

This information was sourced from verified user reviews of OnceHub

Ease of Use 4.1
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"Scheduling an appointment used to take me 15-20 minutes. Now it's a breeze with most set in under..." Read the full review

Jeffrey

Managing Attorney in US

This information was sourced from OnceHub

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of OnceHub

Pros:

Easy to use, live people support when I need it, cost/value. Read more

Cons:

There is no way I can downgrade the plan for a limited duration. As in I cannot pause usage of this account if I am sure I dont use this for a month. Read more

This information was sourced from OnceHub

Who Uses OnceHub?

OnceHub powers sales, marketing, customer service and support in regulated industries like financial services and healthcare, as well as in coaching...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 214 others

Languages

Brazilian Portuguese, Dutch, English, French, German, Spanish

WATI

4.6 (124)

This information was sourced from verified user reviews of WATI

Ease of Use 4.6
Customer Service 4.4
Value for Money 4.3

Verified reviewers

"My overall experience with Wati has been positive. It effectively enhances customer engagement by..." Read the full review

Nilay

Admin in India

This information was sourced from WATI

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of WATI

Pros:

User friendly interface that make anyone can easily operate. As I set up for my clients and training them how to use. Read more

Cons:

Support has gone towards WORSE in the last 2 years since we're using it. Read more

This information was sourced from WATI

Who Uses WATI?

End-to-end WhatsApp API solution for SMBs across the globe. Trusted by the fastest-growing brands in over 100+ countries

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others

Languages

Arabic, Brazilian Portuguese, Chinese, English, European Portuguese, Hindi, Portuguese, Spanish, Traditional Chinese

Medallia Concierge

4.6 (121)

This information was sourced from verified user reviews of Medallia Concierge

Ease of Use 4.5
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"Increased sales and helps communicate specials/offers in a timely manor." Read the full review

Mike

Catering / Party Manager in US

This information was sourced from Medallia Concierge

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of Medallia Concierge

Pros:

It's way better then have to call them or go to the front desk. I am going to tell my resort I work for about this software. Read more

Cons:

We struggle with automated Welcome messages through HotSOS. It cannot communicate directly to our Hotel's PMS - SMS - so we must use HotSOS and that causes communication errors sometimes. Read more

This information was sourced from Medallia Concierge

Who Uses Medallia Concierge?

Zingle provides unprecedented connection with guests, members and customers for SMBs and enterprise companies across industries including hospitality,...

Countries available

Canada, United Kingdom, United States

Languages

English

TextP2P

4.9 (111)

This information was sourced from verified user reviews of TextP2P

Ease of Use 4.9
Customer Service 5.0
Value for Money 4.9

Verified reviewers

"Email is easily dismissed. A text message, on the other hand, is like a secret whispered to..." Read the full review

Dr. Sherri

Professional Speaker & Published Author in US

This information was sourced from TextP2P

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of TextP2P

Pros:

M already pretty organized with spreadsheets so it was easy to get my customer information uploaded and ready to send messages. Read more

Cons:

So far we’ve not run into anything we don’t like. Read more

This information was sourced from TextP2P

Who Uses TextP2P?

We serve small to medium size businesses in the US and Canada. Reach your customers using your existing landline or a new dedicated local number and...

Countries available

Canada, United States

Languages

English

CoPilot AI

4.6 (110)

This information was sourced from verified user reviews of CoPilot AI

Ease of Use 4.6
Customer Service 4.9
Value for Money 4.5

Verified reviewers

"When I first started Co-pilot, I saw some results, however, I thought of quitting it. I am so glad..." Read the full review

Deborah

Sales Agent in US

This information was sourced from CoPilot AI

SMS Messaging
Video Chat
Lead Distribution
Email Automation
Chatbot
Lead Qualification

This information was sourced from verified user reviews of CoPilot AI

Pros:

For a decent price I feel like CoPilot does give you many ok leads/prospects. Read more

Cons:

Found myself spending a lot of hours initially setting up tools and messages from scratch and there is a lag from message recieved via linkedin and when copilot receives it. Read more

This information was sourced from CoPilot AI

Who Uses CoPilot AI?

B2B Sales Leaders, Marketing Agencies, Financial Advisors, Business Development, Coaches, Consultants, Recruiters, Fundraising, Business Insurance,...

Countries available

Australia, Canada, Ireland, New Zealand, United Kingdom, United States

Languages

English

TeamSupport Messaging & Live Chat

4.6 (110)

This information was sourced from verified user reviews of TeamSupport Messaging & Live Chat

Ease of Use 4.6
Customer Service 4.5
Value for Money 4.4

Verified reviewers