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description: Page 2 - See the list of the best Incident Management Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 2 - Incident Management Software - Comparison & Reviews - Capterra Australia 2026
---

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# Incident Management Software

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> Incident Management software, or Incident Reporting software, streamlines reporting on and resolving IT service issues as well as EHS or security incidents in the field and across the organisation. Common features of Incident Management systems include audit trails, real-time notifications, and activity dashboards.

Find the best incident management software for your organisation in Australia.

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## Products

1. [New Relic](https://www.capterra.com.au/software/118128/new-relic) — 4.5/5 (195 reviews) — Boost DevOps performance and collaboration through real-time insights, designed specifically for software engineer practitioners.
2. [Vivantio](https://www.capterra.com.au/software/132880/vivantio) — 4.3/5 (178 reviews) — Incident management in Vivantio goes beyond reactive workflows with predictive analysis, automated routing, and risk mitigation tools.
3. [Zoho Creator](https://www.capterra.com.au/software/211755/zoho-creator) — 4.3/5 (169 reviews) — Cloud-based application development tool that enables teams to build custom applications, automating workflows, and managing data.
4. [OpsGenie](https://www.capterra.com.au/software/170236/opsgenie) — 4.6/5 (154 reviews) — Opsgenie is a modern incident management and response solution for operating always-on services.
5. [AlertMedia](https://www.capterra.com.au/software/176123/alertmedia-mass-notification) — 4.8/5 (151 reviews) — \#1-rated Risk Intelligence and Response platform for detecting threats and communicating fast—trusted globally.
6. [xMatters](https://www.capterra.com.au/software/116750/xmatters) — 4.6/5 (141 reviews) — Incident management platform that helps prevent, manage, and resolve IT incidents before they become business problems.
7. [Novara Flex](https://www.capterra.com.au/software/152559/kpaehs) — 4.8/5 (129 reviews) — Safety and risk management solution that helps businesses engage employees, build safety culture, and ensure regulatory compliance.
8. [EcoOnline](https://www.capterra.com.au/software/127198/ecompliance-safety-software) — 4.6/5 (123 reviews) — An easy-to-use, mobile-first solution to help employees and contractors report near misses, incidents, injuries, and equipment damage.
9. [TOPdesk](https://www.capterra.com.au/software/127562/topdesk) — 4.4/5 (110 reviews) — TOPdesk’s incident management ticketing system lets you record the answers to recurring problems and add them to incidents.
10. [Onspring](https://www.capterra.com.au/software/138931/audit-software) — 4.8/5 (105 reviews) — Onspring helps teams streamline the resolution of unplanned interruptions for greater productivity. Flexible for enterprise and IT.
11. [Rave Alert](https://www.capterra.com.au/software/178407/rave-alert) — 4.7/5 (95 reviews) — The leading critical communication and data platform trusted to help save lives.
12. [Teramind](https://www.capterra.com.au/software/172645/teramind) — 4.7/5 (92 reviews) — Unified workforce intelligence platform for insider risk detection, DLP, behavioral analytics, and productivity optimization.
13. [Omnigo](https://www.capterra.com.au/software/56229/report-exec-enterprise) — 4.4/5 (85 reviews) — Public safety, incident reporting, \& security management solutions for law enforcement, education, healthcare, gaming, and hospitality.
14. [Benchmark Gensuite EHS](https://www.capterra.com.au/software/150242/gensuite) — 4.3/5 (84 reviews) — Benchmark Gensuite's Incident Management Software ensures safety, compliance, \& efficiency across domains.​
15. [Intellect QMS AI](https://www.capterra.com.au/software/108528/intellect) — 4.6/5 (84 reviews) — Intellect’s QMS AI streamlines compliance, automates quality processes, and reduces costs for manufacturing \& life sciences.
16. [LogicGate Risk Cloud](https://www.capterra.com.au/software/148648/logicgate) — 4.7/5 (83 reviews) — Risk Cloud is a no-code GRC platform that streamline and automate processes, helping organizations reduce risks and ensure compliance.
17. [IBM Maximo Application Suite](https://www.capterra.com.au/software/85104/ibm-maximo) — 4.2/5 (83 reviews) — Maximo HSE enables your teams to manage incidents, hazards, and risks with end-to-end tracking, investigations, and corrective actions.
18. [Dotcom-Monitor](https://www.capterra.com.au/software/89991/dotcom-monitor) — 4.5/5 (80 reviews) — Enterprise-grade monitoring and performance/load testing solutions for websites, web applications, infrastructure, APIs, and more.
19. [Resolver](https://www.capterra.com.au/software/147599/resolver) — 4.4/5 (79 reviews) — Resolver’s incident management software removes oversight gaps, creating efficiency \& insights to help security teams work proactively.
20. [HSI](https://www.capterra.com.au/software/172814/hsi) — 4.6/5 (79 reviews) — HSI is a cloud-based EHS management tool that helps businesses centralize safety compliance, gather real-time data, and automate tasks.
21. [A1 Tracker](https://www.capterra.com.au/software/166909/a1-tracker) — 4.9/5 (79 reviews) — New generation incident management software designed for loss run reporting, metrics, \& notifications to streamline management.
22. [Dashpivot](https://www.capterra.com.au/software/178010/dashpivot) — 4.7/5 (75 reviews) — Flexible, user-friendly incident management software enabling companies in the industries to improve how they capture, track and actions incidents.
23. [Safesite](https://www.capterra.com.au/software/165101/safesite) — 4.7/5 (74 reviews) — Safesite is a powerful, easy-to-use safety management solution proven to reduce workplace incidents by up to 57%.
24. [Freshstatus](https://www.capterra.com.au/software/185971/freshstatus) — 4.6/5 (73 reviews) — Freshstatus is a Status Page and Incident Communication Software.
25. [Oh Dear](https://www.capterra.com.au/software/190028/oh-dear) — 4.9/5 (72 reviews) — Oh Dear is a website monitoring software that checks uptime, SSL certificates, broken links, mixed content, and more.

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## Related Categories

- [EHS Management Software](https://www.capterra.com.au/directory/10015/ehs-management/software)
- [Quality Management Systems](https://www.capterra.com.au/directory/30099/quality-management/software)
- [Risk Management Software](https://www.capterra.com.au/directory/30665/risk-management/software)
- [Audit Software](https://www.capterra.com.au/directory/30664/audit/software)
- [Safety Management Software](https://www.capterra.com.au/directory/31299/safety-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31332/incident-management/software)
- [All Categories](https://www.capterra.com.au/directory)

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Actionable insights improve efficiencies to protect productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1aae8b24-7196-4397-8684-a39d0f3bbda0.png","url":"https://www.capterra.com.au/software/138931/audit-software","@type":"ListItem"},{"name":"Rave Alert","position":11,"description":"The leading FedRAMP-authorized mass notification system enabling higher education institutions, corporations and healthcare organizations, K-12 schools and federal, state and local governments to quickly and reliably send messages in just three clicks via text, email, voice, desktop, social media, CAP, IoT devices and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e594ebb6-54bc-4f6b-b274-b00b79a25843.png","url":"https://www.capterra.com.au/software/178407/rave-alert","@type":"ListItem"},{"name":"Teramind","position":12,"description":"Teramind is a unified workforce intelligence and insider risk management platform trusted by security teams to detect threats before they become breaches. The platform combines user activity monitoring, data loss prevention, and behavioral analytics into a single solution that provides visibility across endpoints, cloud apps, email, and LLMs. Security teams use Teramind to identify anomalous behavior, enforce data protection policies, and investigate incidents using detailed audit trails; including session recordings, keystroke logging, application usage, and file transfer activity. The platform also supports AI governance, compliance requirements, and productivity optimization, making it the central hub for organizations managing both cybersecurity risk and operational performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/459e44be-5421-4bf0-a654-bdab53451701.png","url":"https://www.capterra.com.au/software/172645/teramind","@type":"ListItem"},{"name":"Omnigo","position":13,"description":"Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises, offering easy-to-use applications that provide actionable insight for making more informed decisions. Over 2,000 customers trust Omnigo's solutions to help law enforcement and security professionals secure their organization's property, protect against revenue loss, and ensure safer tomorrows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7161a648-a8af-45a7-b223-c49b030bc196.jpeg","url":"https://www.capterra.com.au/software/56229/report-exec-enterprise","@type":"ListItem"},{"name":"Benchmark Gensuite EHS","position":14,"description":"Benchmark Gensuite's Incident Management Software offers a comprehensive solution for organizations to efficiently handle incidents across various domains like Environmental, Health, & Safety, Quality, and Security. It prioritizes employee safety by providing tools for standardized incident reporting, real-time updates, thorough investigations, and root cause analysis. The software enables seamless integration with other systems for comprehensive case management, trend analysis, and proactive risk prevention. By leveraging AI-based incident classifications and identifying potential risks, organizations can gain valuable insights, ensure compliance, and minimize workplace incidents, ultimately enhancing overall program visibility and operational resilience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5cb85e1e-d1ed-4585-8d66-2423418ee283.png","url":"https://www.capterra.com.au/software/150242/gensuite","@type":"ListItem"},{"name":"Intellect QMS AI","position":15,"description":"Intellect is an AI-powered Quality Management System (QMS) designed for manufacturing, life sciences, and other regulated industries. The SaaS and on-premises platform is designed for quality teams to automate processes, ensure compliance, eliminates duplicate efforts, and lowers operational costs across organizations.\n \nIntellect's QMS AI has configurable workflows and automation, simplifies document management, audits, CAPA, risk management, and supplier quality management. The system integrates easily with other business systems through open APIs and pre-built connectors, delivering a comprehensive view of quality data to minimize errors and accelerate decision-making.\n \nOur AI provides insights, identifies issues, and guide compliance processes, reducing audit fatigue while improving efficiency. ISO-certified, Intellect empowers teams to produce high-quality, compliant products faster while cutting documentation time and overall quality costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67ef5c42-b765-404a-aa81-df8f216df431.jpeg","url":"https://www.capterra.com.au/software/108528/intellect","@type":"ListItem"},{"name":"LogicGate Risk Cloud","position":16,"description":"LogicGate Risk Cloud is an industry-leading governance, risk, and compliance (GRC) platform designed to streamline and automate processes, helping enterprise organizations reduce risks and ensure compliance. Accelerate time-to-value with pre-configured, no-code GRC solutions that connect, automates, and scales across the organization. Identify risks faster with AI, automate evidence collection, gain real-time insights, and streamline compliance. Gain real-time visibility of risk across the organization with board-level reporting dashboards, enabling data-driven decision-making. Automate manual workflow processes to improve efficiency, reduce errors, and ensure timely task completion. From platform implementation to long-term program maturity, LogicGate's team of experienced GRC practitioners and consultants acts as a strategic partner every step of the way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ea5b5ff-dcbf-4e53-b955-453bddd1ca29.jpeg","url":"https://www.capterra.com.au/software/148648/logicgate","@type":"ListItem"},{"name":"IBM Maximo Application Suite","position":17,"description":"IBM Maximo® HSE unifies health, safety and environmental processes with your core operations and work management. From incident reporting and emissions management to risk assessments and compliance tracking, it provides an intelligent, integrated approach to managing HSE across the enterprise. \n\nManage incidents, hazards, and risks with end-to-end tracking, investigations, and corrective actions. From hazard identification to bypass control, Maximo HSE drives accountability and continuous improvement—creating a safer, more compliant workplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/813f67c4-48e1-4332-9dff-7b120aa45c2b.png","url":"https://www.capterra.com.au/software/85104/ibm-maximo","@type":"ListItem"},{"name":"Dotcom-Monitor","position":18,"description":"Dotcom-Monitor provides performance monitoring and load/stress testing solutions to help ensure availability, functionality, uptime, and scalability of your websites, web applications, APIs, and IT infrastructure. With enterprise-grade website monitoring and performance testing capabilities, Dotcom-Monitor provides all the features your your teams need, such as testing in real browsers, real-time dashboards and alerts, global locations, point and click scripting, and third-party integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a85fbb4d-3905-49c5-ba22-08d356891509.png","url":"https://www.capterra.com.au/software/89991/dotcom-monitor","@type":"ListItem"},{"name":"Resolver","position":19,"description":"Resolver’s incident management software removes gaps in oversight, increases operational efficiency, and generates actionable insights to let security teams stop chasing incidents and start getting ahead of them. With powerful built-in reporting capabilities, Resolver enables security leaders to prove the value of their program and fast-track the investments needed to reduce incident severity and frequency. Choose the security platform used by over 1000 of the world’s largest organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/37060b08-f36e-41df-bdd0-beba7fce2b57.png","url":"https://www.capterra.com.au/software/147599/resolver","@type":"ListItem"},{"name":"HSI","position":20,"description":"HSI is a cloud-based Environmental, Health, and Safety (EHS) System designed to simplify compliance and strengthen workplace safety. Powered with purpose-built AI for EHS professionals, the HSI Platform helps organizations centralize safety data, streamline reporting, and stay ahead of regulatory and sustainability challenges.\n\nThe HSI Platform capabilities include incident management, audit tracking, inspection checklists, compliance management, safety training, and hazard identification. \n\nHSI empowers teams to make faster, more informed decisions with dashboards and analytics that reduce errors, improve response times, and proactively prevent incidents. Industry-specific configurations support unique needs—such as compliance tracking for power and utilities, or incident management workflows tailored to construction sites.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1d8273d-c29d-4e39-a25f-b56767456c1c.png","url":"https://www.capterra.com.au/software/172814/hsi","@type":"ListItem"},{"name":"A1 Tracker","position":21,"description":"Incident management software with dashboard metrics & charts, web portal, Incident Reports, loss runs, log history, workflow approvals, notifications, alerts, and documents. \n\nOffers supporting modules to track events, incidents, contracts, insurance, claims, injuries, payroll data, and assets. Works across all industries and offered fully hosted or self hosted with professional support & training. Integration with other software. \n\nPowerful, highly customizable, & user friendly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/861f65a4-1a65-4cd4-92bd-dea7ba2e4fe0.jpeg","url":"https://www.capterra.com.au/software/166909/a1-tracker","@type":"ListItem"},{"name":"Dashpivot","position":22,"description":"Dashpivot enables industrial companies to capture, track and action incidents and incident investigations more effectively to improve safety and compliance. \n\nThe platform digitises and automates incident capture, management, approvals, photos, investigations and more through smart and easy-to-use features. Companies in over 70 countries use Dashpivot to improve their incident management processes and outcomes. Try it for free today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d98ead4-54e3-4ab4-8634-f65305958e54.png","url":"https://www.capterra.com.au/software/178010/dashpivot","@type":"ListItem"},{"name":"Safesite","position":23,"description":"Proven to reduce incidents by up to 57%, Safesite is a powerful, easy-to-use safety management solution used by over 18,000 companies of all sizes and industries. Safesite’s intuitive platform helps companies complete daily safety actions, improve safety engagement, & streamline incident response with incident reporting features and an OSHA 300 log integration. Access the platform on any device and run your safety program digitally, saving hours each week & cutting related costs by 20% annually.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d11901c2-03e1-4255-a998-971fc5a040aa.png","url":"https://www.capterra.com.au/software/165101/safesite","@type":"ListItem"},{"name":"Freshstatus","position":24,"description":"Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just  one-click.  Manage Incidents and  communicate  status updates in realtime with your teams and customers.\n\nNew features in Freshstatus 3.0 include:  \nAuthenticating users with SSO/SAML, API for CRUD Incident and Scheduled Maintenance, Quick Service Status Change, Webhook Integration, Slack Integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a89f1b5-42d7-4170-837d-dd5d4a83f206.png","url":"https://www.capterra.com.au/software/185971/freshstatus","@type":"ListItem"},{"name":"Oh Dear","position":25,"description":"Oh Dear is a website monitoring software that provides comprehensive oversight of websites. It continuously checks website uptime, SSL certificates, broken links, scheduled tasks, and other critical metrics. Oh Dear notifies users when it detects issues. The software also creates status pages to inform customers during incidents. The aim is to fully monitor websites beyond just homepage uptime.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27186adf-0032-49c2-a48f-9d8767a733df.png","url":"https://www.capterra.com.au/software/190028/oh-dear","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/31332/incident-management/software?page=2#itemlist","numberOfItems":25}
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