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Web analytics software with site session replays, user event tracking, and customer segmentation. Use it to solve your customers problems, find answers about how your product is used, and optimize overall experience in your web application. Learn more about LiveSession Web analytics software with site session replays, user event tracking, and customer segmentation. Learn more about LiveSession
Phocas is a cloud-based, SaaS company specializing in data analytics for manufacturing, distribution and retail industries. We use our sector knowledge to consolidate essential business data from common ERP, CRM, and AP/AR systems to make it simple to access companywide insights through historical and predictive analysis. From day one, users get tracking and reporting on essential KPIs and metrics that are specific to role and industry, but can also customize for their business' unique needs. Learn more about Phocas Software Phocas is a cloud-based, SaaS company specializing in data analytics for manufacturing, distribution and retail industries. Learn more about Phocas Software
With Dovetail, researchers, designers, and product managers can store user research data in one place, analyze qualitative data to discover patterns and insights, and share research findings with the rest of their organization. Featuring a rich text collaborative editor, inline tagging, images and files, insights, sentiment analysis, a great user experience, and world-class support, Dovetail is cloud research software you'll want to use, all for an affordable price. Learn more about Dovetail Streamline user research and decide what to do next with Dovetail, cloud-based user research software you'll love. Learn more about Dovetail
Thematic delivers AI-powered Qualitative Data Analysis. Whether it's customer or employee feedback, our algorithms have been tuned to perform highly accurate thematic analysis and sentiment analysis on this data. We use unsupervised Machine Learning, meaning that you don't need any training data. We also allow you to easily edit the results making them more relevant and useful to your business. Learn more about Thematic Award-winning AI turns your feedback collected through survey, reviews, live chat and complaints into real insights. In minutes. Learn more about Thematic
Smartlook is a qualitative analytics solution for web and mobile helping over 200,000 businesses of all sizes and industries answer the whys behind users actions. Why do users churn, or why arent they using that feature? Eliminate the guesswork: always-on visitor recordings and heatmaps show real user behavior, while automatic event tracking and conversion funnels reveal trends in behavior. Not just numbers and graphs, Smartlook tells you why users behave the way they do. Learn more about Smartlook Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels Learn more about Smartlook
SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation. System is a web application and no additional software expect web browser is needed to use it. Some of the service features include: advances logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API. Learn more about SurveyLab Professional online survey software. Surveys, questionnaires, forms and tests for Customer Experience, Market Research, HR and more! Learn more about SurveyLab
The Tableau platform provides the breadth and depth of capabilities that enterprises need, and adapts to your environment with unmatched flexibility and choice, while meeting the toughest governance and security requirements. People love using Tableau because it is both powerful and intuitive. Tableau leads the industry with the most passionate user community, over 80,000 customers, and a commitment to customer-focused innovation. Tableau Software helps people see and understand data. Tableau delivers fast analytics, visualization and business intelligence.
Get the data you need to make the most important decisions. Stats iQ enables everyone, from beginners to expert analysts, to uncover meaning in data, identify trends, and produce predictive models without spending days in SPSS or Excel - no training required. Qualtrics Stats iQ - Powerful statistical analysis. No stats degree required.
Hotjar is the fast & visual way to understand your users. Hotjar is everything your team needs to get instant visual feedback, see how people are really using your site and uncover insights to make the right changes. Hotjar is everything your team needs to get instant visual feedback and see how people are really using your site.
Understand how to deliver best-in-class customer experience by evaluating feedback and identifying patterns. BirdEye¿s Natural Language Processing (NLP) engine, Athena, humanizes big data so you can understand the sentiments expressed in feedback and improve operations at the location and corporate level. The feedback can be analyzed for trending topics to recognize the company¿s strengths and weaknesses. Send surveys to evaluate customer, product, or brand experience. BirdEye¿s NLP engine, Athena, evaluates feedback sentiment generating insights and metrics by location, region, division, or globally.
Looker is reinventing business intelligence for the modern company. Looker works the way the web does: browser-based, its unique modeling language lets any employee leverage the work of your best data analysts. Operating 100% in-database, Looker capitalizes on the newest, fastest analytic databasesto get real results, in real time. Lookers lightweight open architecture make it easy for developers to quickly and flexibly build, deploy, and iterate custom on data applications. Data exploration and analytics solution combining modeling, transformations, and derivations at the same layer.
Technical computing system that provides tools for image processing, geometry, visualization, machine learning, data mining, and more. Technical computing system that provides tools for image processing, geometry, visualization, machine learning, data mining, and more.
Why aren't my visitors converting? As many as 99% of your visitors will never turn into customers, and Lucky Orange knows why. Installation is fast and takes just a few seconds no coding required. In addition, Lucky Orange is easy to use, ready to go out of the box, and every plan includes full access to all of our features, including Dynamic Heatmaps, User Recordings, Live Chat, Surveys & Polls, Conversion Funnels, Realtime Dashboard, and Daily Email Reports. See how visitors really use your site with Dynamic Heatmaps, Visitor Recordings, Form Analytics, Live Chat, Polls, and more!
Facing tedious and variable measurements from images, researchers use MIPAR to detect and measure features. MIPAR offers significantly faster and with much less user variability than hand analysis, with greater accuracy than other automated solutions, with built-in supervision over your results. Versatile image analysis solution with easy to use tools that allow any user the ability to create advanced segmentation algorithms
Medallias award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Cloud-based customer experience management tool that helps businesses capture and analyze customers' feedback to improve brand value.
NVivo is the most powerful and intuitive research software for organizing, storing, analyzing and gaining insights from diverse data. With NVivo, you can import, analyze & explore virtually any data source all in one place, from quantifiable demographic information to qualitative open-ended questions and interviews. Enhance the power of NVivo by adding on cloud-based modules for NVivo Collaboration Cloud and NVivo Transcription, as and when you need them. NVivo is the most powerful and intuitive research software for organizing, storing, analyzing and gaining insights from diverse data.
Qualitative data analysis tool that helps scholars and educational institutes analyze documents, websites, and social media data. Qualitative data analysis tool that helps scholars and educational institutes analyze documents, websites, and social media data.
Delve is an online tool that helps you code and analyze transcripts from in-depth interviews or focus groups. Make your research process structured and transparent by creating a coding structure that evolves into your final insights. Delve is more streamlined than coding with spreadsheets and documents, and more intuitive than traditional CAQDAS software. Delve is an online tool that helps you code and analyze transcripts from in-depth interviews and focus groups.
EnjoyHQ is Your Teams Collective Brain. Centralize feedback, interviews, testing sessions, research notes and more in one place to build a single source of truth for your research organization. Organize your research in collaborative projects to streamline your analysis and discover insights faster. Uncover patterns and build connections between learnings to have a constantly up-to-date understanding of your customers. Share insights throughout your organization to scale learning. The Smartest UX Research Repository for Customer-Driven Teams
CallFinder is a leading provider of SaaS speech analytics software, automated call scoring, and speech-to-text transcription technology with conversational insights, such as sentiment analysis. Our easy-to-use solution is designed to help small and medium-sized businesses and contact centers automate quality monitoring to improve agent performance and provide a superior customer experience. All CallFinder clients are supported by our unparalleled MyAnalyst managed client support service. CallFinder® is a leading provider of SaaS speech analytics, automated call scoring, and speech-to-text transcription technology.
webQDA is a qualitative, web-based data analysis software intended for all researchers and professionals conducting qualitative research. webQDA allows you to analyze text, image, video, audio, tables, PDF files, Youtube videos, etc. in a collaborative, synchronous or asynchronous manner. Web-based qualitative data analysis software, which allows the analysis of visual and textual data, collaboratively.
VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze and share videos from their customers. VideoPeel helps businesses 10X their amount of user generated video content, so they can drive 20% plus conversions, traffic, satisfaction, and consumer insights. Were improving the way online marketing, research and communications is done. Makes it easy for businesses to remotely capture customer videos in seconds for video testimonials and voice of the customer.
MAXQDA is a Qualitative Data Analysis software that allows users to systematically organize, evaluate and interpret textual and multimedia data with the help of many innovative features. Since the first version in 1989, MAXQDA is a powerful tool for classical QDA and knowledge management. It can be used with different approaches, e.g. content analysis, Grounded Theory, and mixed methods. MAXQDA offers many tools for coding and analyzing data and visualizing results. QDA solution that groups and analyses data by text group, code system, text browser, and retrieved segments.
Pollfish is an international market research provider using a modern sampling methodology that merges mobile delivery, AI, and a massive audience network. Pollfish is able to narrowly target highly specific audience segments within their consumer network of over 550M global respondents, spanning 160 countries and 24 languages, with lower fraud and faster completion times than traditional survey solutions. Their data has powered stories in nearly major news source in the US. Pollfish is a B2B and B2C market research survey technology company reaching an audience network of over 550M consumers globally.
Quirkos helps people sort, manage and understand large amounts of text. Users can tag or code relevant sections of text, and collate and compare themes across dozens of different sources. Quirkos helps people doing qualitative research to understand and analyse sources of data such as interview transcripts, surveys, focus groups and articles. See your data as you work with it - receive immediate visual feedback into emerging themes. Share insights in a variety of reports.
From user interviews to usability tests, qualitative research can get messy. Reframer is an online qualitative research tool that helps you uncover insights into peoples thoughts, opinions, and motivations. Capture all your notes and observations in one place, and make sense of your findings quickly with easy-to-use analysis tools. Reframer is an online qualitative research tool that helps you uncover insights into peoples thoughts, opinions, and motivations. Capt
methinks helps companies target, find and interview customers and prospects via face-to-face video calls. This qualitative research-as-a-service (RaaS) helps businesses learn from their customers through efficient, cost-effective conversations that are moderated, recorded, transcribed, annotated, and easily edited and shared for rapid, organizational learning. methinks RaaS-based platform allows researchers to conduct live interviews, qualitative surveys and longitudinal studies. methinks is an online qualitative research platform that provides on-demand interactions with qualified consumers.
UserBit is a real-time collaborative platform of tools that helps UX and product teams better understand business and customer needs. It lets you: Organize - interviews, feedback, audio, video, and notes. Synthesize - powerful qualitative analysis features like tagging, affinity diagrams, word clouds, and more. Leverage UX tools - easily create and share personas, journey maps, visual sitemaps and even case-study reports. Collaborative platform of research tools that helps UX and product teams organize their data and extract actionable insights from it.
Making cognitive science technology accessible outside the lab, this non-intrusive solution complements declarative surveys to gain insights on personal behavior. Offers real-time recording and monitoring of emotional states via a connected smartband consolidated into affective and cognitive indicators. Relevant context is integrated into the interactive mobile app making operation intuitive and easy. An attractive results dashboard aids in drawing conclusions from participant experiences. A solution for intelligent consumer insights enhanced by emotional data and cognitive science integrated into your current research.
Pitchly organizes and activates your companys propriety data by creating a single source of truth for your team to win deals and create dynamic customer-facing content in real time. Pitchly is a secure, cloud-based platform that makes data accessible and reliable for use in business decisions and content automation.
On-premise qualitative data analysis solution that uses multiple search features to help code & analyze textual data and still images. On-premise qualitative data analysis solution that uses multiple search features to help code & analyze textual data and still images.
OpenText Magellan is a fully integrated AI & Analytics platform that lets users explore and understand unstructured data from disparate sources. The data results in insights on subjects such as sentiment, emotion, concepts, and other metadata for better decision-making and information management while freeing up resources and time. Extract terms, concepts, entities, sentiments and more to unlock the value hidden in unstructured text and yield business insights.
Advize integrates Voice of the Customer data from across the customer journey to deliver actionable insights and automate personalized next best actions that drive revenue, reduce churn and improve customer satisfaction. Connect siloed voice of the customer feedback and get AI-powered insights into what your customers care about.
Sticktail helps to collect, organize & share user insights that inspire action. Its a central place to share customer insights and helps your organization to make informed decisions. (UX/market) researchers can easily share their customer insights in an attractive way by using images, videos, links, and gifs. Sticktail allows everyone in the organization to find the customer insights they need in seconds. People can also get updates on new insights (of a specific topic). Sticktail helps to collect, organize & share user insights that inspire action. Its a central place to share customer insights.
Provides solutions for AI web data extraction, multilingual summarization, sentiment analysis, keywords extraction, comments and video identification, language detection, good/bad news analysis, face detection and image recognition. What makes us unique: more than 100 languages supported; text summarization API; AI, Blockchain and Machine Learning technologies used; web data extraction tools; Facebook Messenger and Slack integrations; image and face recognition technology. Provides solutions for web data extraction, multilingual summarization, sentiment analysis, keywords extraction, image recognition.
Be able to inventory and measure attendance data from your stores. The system delivers key indicators such as visitor / customer conversion rate, occupancy time, frequency and repeat visits and the typology of your customers. * Smart & free-standing system * Proactive maintenance * Customizable service * OWASP Top 10 Certification. TC Analytics allows retailers to get a complete overview of their stores and identify growth levers.
A german designed premium tool that measures the performance of your online processes based on the data of thousands of clicks, touches, gestures, interactions, and heat maps. Recording and playback of all interactions (clicks, scrollings, mouse movements, touch gestures and keyboard input) in realtime. No need for internal resources as m-pathy takes the full weight of implementation, analysis & trainings. Measures the performance of your online processes based on data of thousands of clicks, touches, gestures, interactions, and heat maps.
Bring to light what your customers and employees are saying by analyzing survey responses, contact center transcripts, chats, product reviews, or news articles in minutes, not months. Luminoso analyzes your unstructured text data at scale to discover, interpret, and act on what matters most to the people you serve. Supported by unparalleled natural language capabilities, Luminoso has a common-sense understanding of the world and how humans communicate natively in 15 different languages. Automatically discover the business-changing answers hiding in your text-based feedback, in time for you to act on them.