48 results
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Get authentic reviews, manage and monitor reviews on 150+ sites, and get the data you need to improve customer experience. BirdEye helps businesses collect customer feedback and leverage them for growth in an easy-to-use, all-in-one dashboard. BirdEye gives you everything you need to be found, be chosen and be the best business. Learn more about BirdEye BirdEye helps businesses collect customer feedback and leverage them for growth in an easy-to-use, all-in-one dashboard. Learn more about BirdEye
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Smartlook is a qualitative analytics solution for web and mobile helping over 200,000 businesses of all sizes and industries answer the whys behind users actions. Why do users churn, or why arent they using that feature? Eliminate the guesswork: always-on visitor recordings and heatmaps show real user behavior, while automatic event tracking and conversion funnels reveal trends in behavior. Not just numbers and graphs, Smartlook tells you why users behave the way they do. Learn more about Smartlook Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels Learn more about Smartlook
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SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation. System is a web application and no additional software expect web browser is needed to use it. Some of the service features include: advances logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API. Learn more about SurveyLab Professional online survey software. Surveys, questionnaires, forms and tests for Customer Experience, Market Research, HR and more! Learn more about SurveyLab
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Tableau helps people transform data into actionable insights that make an impact. Easily connect to data stored anywhere, in any format. Quickly perform ad hoc analyses that reveal hidden opportunities. Drag and drop to create interactive dashboards with advanced visual analytics. Then share your work with anyone and make an impact on your business. From global enterprises to early-stage startups and small businesses, people everywhere use Tableau to see and understand their data. Tableau Software helps people see and understand data. Tableau delivers fast analytics, visualization and business intelligence.
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Get the data you need to make the most important decisions. Stats iQ enables everyone, from beginners to expert analysts, to uncover meaning in data, identify trends, and produce predictive models without spending days in SPSS or Excel - no training required. Qualtrics Stats iQ¿ - Powerful statistical analysis. No stats degree required.
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Hotjar is the fast & visual way to understand your users. Hotjar is everything your team needs to get instant visual feedback, see how people are really using your site and uncover insights to make the right changes. Hotjar is everything your team needs to get instant visual feedback and see how people are really using your site.

by Looker Data Sciences

(129 reviews)
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Looker is reinventing business intelligence for the modern company. Looker works the way the web does: browser-based, its unique modeling language lets any employee leverage the work of your best data analysts. Operating 100% in-database, Looker capitalizes on the newest, fastest analytic databasesto get real results, in real time. Lookers lightweight open architecture make it easy for developers to quickly and flexibly build, deploy, and iterate custom on data applications. Data exploration and analytics solution combining modeling, transformations, and derivations at the same layer.
Technical computing system that provides tools for image processing, geometry, visualization, machine learning, data mining, and more. Technical computing system that provides tools for image processing, geometry, visualization, machine learning, data mining, and more.

by Phocas Software

(63 reviews)
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Phocas is a cloud-based, SaaS company specializing in data analytics for manufacturing, distribution and retail industries. We use our sector knowledge to consolidate essential business data from common ERP, CRM, and AP/AR systems to make it simple to access companywide insights through historical and predictive analysis. From day one, users get tracking and reporting on essential KPIs and metrics that are specific to role and industry, but can also customize for their business' unique needs. Phocas is a cloud-based, SaaS company specializing in data analytics for manufacturing, distribution and retail industries.
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Facing tedious and variable measurements from images, researchers use MIPAR to detect and measure features. MIPAR offers significantly faster and with much less user variability than hand analysis, with greater accuracy than other automated solutions, with built-in supervision over your results. Versatile image analysis solution with easy to use tools that allow any user the ability to create advanced segmentation algorithms

by Dovetail Research

(38 reviews)
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With Dovetail, researchers, designers, and product managers can store user research data in one place, analyze qualitative data to discover patterns and insights, and share research findings with the rest of their organization. Featuring a rich text collaborative editor, inline tagging, images and files, insights, sentiment analysis, a great user experience, and world-class support, Dovetail is cloud research software you'll want to use, all for an affordable price. Streamline user research and decide what to do next with Dovetail, cloud-based user research software youll love.
Medallias award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Cloud-based customer experience management tool that helps businesses capture and analyze customers' feedback to improve brand value.

by QSR International

(20 reviews)
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Qualitative data analysis tool that helps users classify, sort, and arrange unstructured information in documents, videos, photos, etc. Qualitative data analysis tool that helps users classify, sort, and arrange unstructured information in documents, videos, photos, etc.
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Keatext is an AI-powered text analytics platform that synthesizes in seconds large volumes of feedback from multiple channels (such as open-survey questions, online reviews and social media posts) to produce actionable insights delivered on one comprehensive dashboard. Keatext requires no setup, and features multilingual analysis and context-sensitive, industry-agnostic understanding, as well as automatic visualization of correlations and trends with immediate report-sharing capabilities. Keatext synthesizes large volumes of unstructured feedback data from multiple channels & gives you actionable insights in a dashboard.

by Scientific Software Development

(14 reviews)
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Qualitative data analysis tool that helps scholars and educational institutes analyze documents, websites, and social media data. Qualitative data analysis tool that helps scholars and educational institutes analyze documents, websites, and social media data.
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Web analytics software with site session replays, user event tracking, and customer segmentation. Use it to solve your customers problems, find answers about how your product is used, and optimize overall experience in your web application. Web analytics software with site session replays, user event tracking, and customer segmentation.
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Delve is an online tool that helps you code and analyze transcripts from in-depth interviews or focus groups. Make your research process structured and transparent by creating a coding structure that evolves into your final insights. Delve is more streamlined than coding with spreadsheets and documents, and more intuitive than traditional CAQDAS software. Delve is an online tool that helps you code and analyze transcripts from in-depth interviews and focus groups.
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EnjoyHQ is Your Teams Collective Brain. Centralize feedback, interviews, testing sessions, research notes and more in one place to build a single source of truth for your research organization. Organize your research in collaborative projects to streamline your analysis and discover insights faster. Uncover patterns and build connections between learnings to have a constantly up-to-date understanding of your customers. Share insights throughout your organization to scale learning. The Smartest UX Research Repository for Customer-Driven Teams
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webQDA is a qualitative, web-based data analysis software intended for all researchers and professionals conducting qualitative research. webQDA allows you to analyze text, image, video, audio, tables, PDF files, Youtube videos, etc. in a collaborative, synchronous or asynchronous manner. Web-based qualitative data analysis software, which allows the analysis of visual and textual data, collaboratively.

by VERBI Software

(4 reviews)
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MAXQDA is a Qualitative Data Analysis software that allows users to systematically organize, evaluate and interpret textual and multimedia data with the help of many innovative features. Since the first version in 1989, MAXQDA is a powerful tool for classical QDA and knowledge management. It can be used with different approaches, e.g. content analysis, Grounded Theory, and mixed methods. MAXQDA offers many tools for coding and analyzing data and visualizing results. QDA solution that groups and analyses data by text group, code system, text browser, and retrieved segments.
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Pollfish is an international market research provider using a modern sampling methodology that merges mobile delivery, AI, and a massive audience network. Pollfish is able to narrowly target highly specific audience segments within their consumer network of over 550M global respondents, spanning 160 countries and 24 languages, with lower fraud and faster completion times than traditional survey solutions. Their data has powered stories in nearly major news source in the US. Pollfish is a B2B and B2C market research survey technology company reaching an audience network of over 550M consumers globally.
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Quirkos helps people sort, manage and understand large amounts of text. Users can tag or code relevant sections of text, and collate and compare themes across dozens of different sources. Quirkos helps people doing qualitative research to understand and analyse sources of data such as interview transcripts, surveys, focus groups and articles. See your data as you work with it - receive immediate visual feedback into emerging themes. Share insights in a variety of reports.
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Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. We help enterprises to analyze survey responses, reviews, support tickets and other sources of feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. - We uncover insights that help you build a better customer experience - Understand each departments impact on customers - Identify what matters to customer segments Turn your existing feedback into actionable insights using AI-powered thematic analysis.

by Optimal Workshop

(3 reviews)
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A tool that helps qualitative researchers collect user data and discover patterns and trends in it in real time. A tool that helps qualitative researchers collect user data and discover patterns and trends in it in real time.
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methinks helps companies target, find and interview customers and prospects via face-to-face video calls. This qualitative research-as-a-service (RaaS) helps businesses learn from their customers through efficient, cost-effective conversations that are moderated, recorded, transcribed, annotated, and easily edited and shared for rapid, organizational learning. methinks RaaS-based platform allows researchers to conduct live interviews, qualitative surveys and longitudinal studies. methinks is an online qualitative research platform that provides on-demand interactions with qualified consumers.

by Crayon Bits

(2 reviews)
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UserBit is a real-time collaborative platform of tools that helps UX and product teams better understand business and customer needs. It lets you: Organize - interviews, feedback, audio, video, and notes. Synthesize - powerful qualitative analysis features like tagging, affinity diagrams, word clouds, and more. Leverage UX tools - easily create and share personas, journey maps, visual sitemaps and even case-study reports. Collaborative platform of research tools that helps UX and product teams organize their data and extract actionable insights from it.
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Making cognitive science technology accessible outside the lab, this non-intrusive solution complements declarative surveys to gain insights on personal behavior. Offers real-time recording and monitoring of emotional states via a connected smartband consolidated into affective and cognitive indicators. Relevant context is integrated into the interactive mobile app making operation intuitive and easy. An attractive results dashboard aids in drawing conclusions from participant experiences. A solution for intelligent consumer insights enhanced by emotional data and cognitive science integrated into your current research.
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Pitchly organizes and activates your companys propriety data by creating a single source of truth for your team to win deals and create dynamic customer-facing content in real time. Pitchly is a secure, cloud-based platform that makes data accessible and reliable for use in business decisions and content automation.

by Provalis Research

(1 review)
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On-premise qualitative data analysis solution that uses multiple search features to help code & analyze textual data and still images. On-premise qualitative data analysis solution that uses multiple search features to help code & analyze textual data and still images.

by University of Sheffield

(1 review)
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Data analysis solution that lets users utilize pre-defined segments or create their own in order to analyze texts. Data analysis solution that lets users utilize pre-defined segments or create their own in order to analyze texts.

by Günter L. Huber

(1 review)
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Open source tool which enables qualitative coding and content analysis through text, audio, video, and pictures. Open source tool which enables qualitative coding and content analysis through text, audio, video, and pictures.
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Data analysis solution that employs qualitative and quantitative techniques to analyze segments of text and visualize the results. Data analysis solution that employs qualitative and quantitative techniques to analyze segments of text and visualize the results.
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OpenText Magellan is a fully integrated AI & Analytics platform that lets users explore and understand data from disparate sources, then create consumer-friendly, engaging dashboards, reports and interactive visualizations that can be easily embedded, socialized and shared. Integrated advanced analytics suite for data preparation, data exploration, advanced analytics and interactive data visualizations.

by LaunchBoard Software

(1 review)
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Advize integrates Voice of the Customer data from across the customer journey to deliver actionable insights and automate personalized next best actions that drive revenue, reduce churn and improve customer satisfaction. Connect siloed voice of the customer feedback and get AI-powered insights into what your customers care about.

by Sticktail

(1 review)
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Sticktail helps to collect, organize & share user insights that inspire action. Its a central place to share customer insights and helps your organization to make informed decisions. (UX/market) researchers can easily share their customer insights in an attractive way by using images, videos, links, and gifs. Sticktail allows everyone in the organization to find the customer insights they need in seconds. People can also get updates on new insights (of a specific topic). Sticktail helps to collect, organize & share user insights that inspire action. Its a central place to share customer insights.

by Spurgeon Woods

(0 reviews)
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Qualitative analysis software that helps users segment, code, and analyze video, audio, image, and text data. Qualitative analysis software that helps users segment, code, and analyze video, audio, image, and text data.

by Lasse Cronqvist

(0 reviews)
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Data analysis solution that uses qualitative comparative analysis to draw relationships between different types of text or images. Data analysis solution that uses qualitative comparative analysis to draw relationships between different types of text or images.

by coUnity Software Development

(0 reviews)
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Qualitative content analysis solution used in scientific text and image analysis for disciplines like psychology and linguistics. Qualitative content analysis solution used in scientific text and image analysis for disciplines like psychology and linguistics.

by SummarizeBot

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Provides solutions for AI web data extraction, multilingual summarization, sentiment analysis, keywords extraction, comments and video identification, language detection, good/bad news analysis, face detection and image recognition. What makes us unique: more than 100 languages supported; text summarization API; AI, Blockchain and Machine Learning technologies used; web data extraction tools; Facebook Messenger and Slack integrations; image and face recognition technology. Provides solutions for web data extraction, multilingual summarization, sentiment analysis, keywords extraction, image recognition.

by Doc-Digitizer

(0 reviews)
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Aims at supporting the automation of your document analysis pipeline, by leveraging machine learning. Aims at supporting the automation of your document analysis pipeline, by leveraging machine learning.

by Social Coin

(0 reviews)
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We analyze what people say to help leaders make better decision with qualitative data through AI and NLP. We analyze what people say to help leaders make better decision with qualitative data through AI and NLP.

by Light Information System

(0 reviews)
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Technology enables our AI assistant applications to provide truly contextual responses, with automatic intent identification. Technology enables our AI assistant applications to provide truly contextual responses, with automatic intent identification.

by Tisane Labs

(0 reviews)
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Analyze text in 27 languages for aspect-based sentiment analysis, grammar, hate speech, sexual harassment and more. Analyze text in 27 languages for aspect-based sentiment analysis, grammar, hate speech, sexual harassment and more.

by TC Group Solutions

(0 reviews)
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Be able to inventory and measure attendance data from your stores. The system delivers key indicators such as visitor / customer conversion rate, occupancy time, frequency and repeat visits and the typology of your customers. * Smart & free-standing system * Proactive maintenance * Customizable service * OWASP Top 10 Certification. TC Analytics allows retailers to get a complete overview of their stores and identify growth levers.

by m-pathy

(0 reviews)
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A german designed premium tool that measures the performance of your online processes based on the data of thousands of clicks, touches, gestures, interactions, and heat maps. Recording and playback of all interactions (clicks, scrollings, mouse movements, touch gestures and keyboard input) in realtime. No need for internal resources as m-pathy takes the full weight of implementation, analysis & trainings. Measures the performance of your online processes based on data of thousands of clicks, touches, gestures, interactions, and heat maps.

by Michael Kipp

(0 reviews)
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Multi-layer video annotation tool used for reserach purposes in lingustics, computer animation, and other areas. Multi-layer video annotation tool used for reserach purposes in lingustics, computer animation, and other areas.

by Luminoso

(0 reviews)
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Bring to light what your customers and employees are saying by analyzing survey responses, contact center transcripts, chats, product reviews, or news articles in minutes, not months. Luminoso analyzes your unstructured text data at scale to discover, interpret, and act on what matters most to the people you serve. Supported by unparalleled natural language capabilities, Luminoso has a common-sense understanding of the world and how humans communicate natively in 15 different languages. Automatically discover the business-changing answers hiding in your text-based feedback, in time for you to act on them.

by Interactive Tracking Systems

(0 reviews)
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Qualitative research software with the ability to manage researchers and users. Qualitative research software with the ability to manage researchers and users.