17 years helping Australian businesses choose better software
Network Troubleshooting Software
Network Troubleshooting software helps to identify, fix, and prevent future connectivity issues for enterprise networks.
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
"I went from having no APM solution to having a full-fledged monitoring system in mere minutes. New..."
Read the full review
Arjun
Founder in US
This information was sourced from New Relic
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of New Relic
Pros:
It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.
Read more
Cons:
The designers and developers are clearly bad or mediocre.
Read more
This information was sourced from New Relic
Who Uses New Relic?
Small to large businesses focused on delivering excellent customer experience, business success, and more.
Australia, Austria, Belgium, Brazil, Canada, Czechia, Denmark, Finland, France, Germany
, Greece, Hong Kong SAR China, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Liechtenstein, Luxembourg, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States
and 28 others
"Configuration ManagementConfiguration Backup and RestoreCompliance and SecurityChange ManagementAuto..."
Read the full review
Hasan
Marketing Executive in Bangladesh
This information was sourced from ManageEngine Network Configuration Manager
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of ManageEngine Network Configuration Manager
Pros:
We have the other modules as well and I like the integration between these modules.
Read more
Cons:
I don't think that I found something missing or a feature need to be added till now.
Read more
This information was sourced from ManageEngine Network Configuration Manager
Who Uses ManageEngine Network Configuration Manager?
Any organization/network admin who wishes to stay compliant with the industry standards, and proactively manage configurations, avoid security issues...
American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium
, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Fiji, France, French Guiana, French Polynesia, Germany, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Haiti, Honduras, Hungary, Iceland, India, Ireland, Italy, Jamaica, Japan, Kiribati, Luxembourg, Malaysia, Malta, Marshall Islands, Martinique, Mexico, Micronesia, Monaco, Montenegro, Montserrat, Nauru, Netherlands, New Caledonia, New Zealand, Nicaragua, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, Spain, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Thailand, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Venezuela, Wallis & Futuna
and 97 others
American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium
, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Denmark, Dominica, Dominican Republic, El Salvador, Fiji, France, French Guiana, French Polynesia, Germany, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Haiti, Honduras, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Kiribati, Kuwait, Luxembourg, Malaysia, Malta, Marshall Islands, Martinique, Mexico, Micronesia, Monaco, Montenegro, Montserrat, Nauru, Netherlands, New Caledonia, New Zealand, Nicaragua, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Samoa, Saudi Arabia, Singapore, Solomon Islands, South Africa, Spain, Sri Lanka, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Tanzania, Thailand, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Wallis & Futuna
and 100 others
Languages
Chinese, English, German, Italian, Japanese, Spanish, Traditional Chinese
"The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment..."
Read the full review
John
Systems Engineer in US
This information was sourced from Pulseway
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of Pulseway
Pros:
Our users never complain that our anti-virus software is causing their systems to slowdown or become un-useable. Oh and the Pulseway mobile app is revolutionary.
Read more
Cons:
Some missing features when we started to use but it has evolved a lot.
Read more
This information was sourced from Pulseway
Who Uses Pulseway?
Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring...
Australia, Brazil, Canada, Costa Rica, Denmark, Finland, France, Germany, Greece, Iceland
, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Puerto Rico, Spain, Sweden, Switzerland, United Kingdom, United States
and 12 others
"I love its versatility to handle different kinds of data. While monitoring our internal data,..."
Read the full review
Bishal
Backend Developer in Nepal
This information was sourced from Splunk Enterprise
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of Splunk Enterprise
Pros:
When you need to store, correlate, and search large amounts of data, especially System Log data, there is no tool that even comes close to Splunk. It's power and flexibility is amazing.
Read more
Cons:
So, first time user it can be difficult to use it.
Read more
This information was sourced from Splunk Enterprise
Who Uses Splunk Enterprise?
AI-powered solutions for security and observability that accelerate detection, investigation and response. Supported by an enterprise-class platform...
Australia, Brazil, Canada, China, France, Germany, India, Japan, Mexico, Netherlands
, New Zealand, Singapore, United Kingdom, United States
and 4 others
Languages
Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
, Traditional Chinese
and 1 others
Argentina, Australia, Austria, Bahamas, Belgium, Bermuda, Bolivia, Brazil, Canada, Cayman Islands
, Chile, China, Colombia, Costa Rica, Cuba, Denmark, Dominican Republic, Ecuador, Falkland Islands, France, French Guiana, Germany, Guatemala, Guyana, Hong Kong SAR China, India, Ireland, Italy, Jamaica, Japan, Kuwait, Luxembourg, Mexico, Morocco, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Russia, Saudi Arabia, Serbia, Singapore, South Africa, Spain, Suriname, Switzerland, Türkiye, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela
and 51 others
"As an MSP managing multiple unique networks, we sought a robust solution for network and systems..."
Read the full review
Darcy
VP of Operations in Canada
This information was sourced from Domotz
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of Domotz
Pros:
The software does a lot of intuitive things that make sense. For instance, having the ability to reboot a device over POE.
Read more
Cons:
So far there is really no things that I dislike. It really works OK in my opinion.
Read more
This information was sourced from Domotz
Who Uses Domotz?
This product is targeted to those that provide remote and digital tech support including:
- MSPs and TSPs
- IT Professionals
- AV & System Integrator...
Australia, Belgium, Brazil, Canada, China, France, Germany, India, Ireland, Italy
, Japan, Mexico, Netherlands, New Zealand, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States
and 10 others
"I consider Solarwinds RMM a powerful software for managing IT Services which combines a set of..."
Read the full review
Richard
Project Manager in Venezuela
This information was sourced from N-sight
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of N-sight
Pros:
You can set parameters for the monitoring both local and devices over the network. Other features available are anti-virus, help desk, notifications, etc.
Read more
Cons:
I got a call that we would get extra charges and the value of the product dropped. I paid and asked to cancel.
Read more
This information was sourced from N-sight
Who Uses N-sight?
Managed Service Providers and in-house IT Professionals who need to get up and running quickly and securely. N-able N-sight RMM is designed for...
Antigua & Barbuda, Argentina, Australia, Austria, Bahamas, Barbados, Belgium, Brazil, British Virgin Islands, Canada
, Costa Rica, Czechia, Denmark, Dominica, Dominican Republic, Estonia, Finland, France, Germany, Greenland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Singapore, South Africa, Spain, Sweden, Switzerland, US Virgin Islands, United Kingdom, United States
and 31 others
"It has features for real-time network monitoring, automated network discovery, advanced network..."
Read the full review
Anthony
Desktop Support Engineer in US
This information was sourced from Network Performance Monitor
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of Network Performance Monitor
Pros:
Being able to view the traffic levels passing through the circuit or port and being able to view how long it has been down if there is any interruption here are the best aspects for me.
Read more
Cons:
Sometimes the user interface seems less than intuitive and can be a little confusing.
Read more
This information was sourced from Network Performance Monitor
Who Uses Network Performance Monitor?
We serve IT professionals that want a monitoring partner who can support their evolving dynamic environments and grow with network demands. Geekbuilt....
"My experience implementing Remote Access has been the best since it is a tool with various options..."
Read the full review
José Manuel
Lic. Informática in Honduras
This information was sourced from ManageEngine Remote Access Plus
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of ManageEngine Remote Access Plus
Pros:
Lightweight agent that allows you to connect to machines connected to the internet. Nice Graphical Interface to see machines online and connect remotely.
Read more
Cons:
Its needed offline through lan not wided area atlease.
Read more
This information was sourced from ManageEngine Remote Access Plus
"Discovering network devices and insert them into PRTG monitoring Solution ."
Read the full review
Anonymous reviewer
This information was sourced from UVexplorer
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of UVexplorer
Pros:
Useful organization of data gathered in different type of view. Very useful the link/connector with PRTG monitor to insert devices to monitor and manage.
Read more
Cons:
It seems to be complicated if your not aware of networking knowledge and also not so user-friendly GUI. There is no web application access as we need to login to UV Server all the time.
Read more
This information was sourced from UVexplorer
Who Uses UVexplorer?
Any organization with network mapping requirements. And PRTG/LucidChart clients that want to upgrade their network topology performance.
"TotalView was a refreshing case of a product that delivers what they say. When I had support..."
Read the full review
Mark
Sr SRE in US
This information was sourced from PathSolutions TotalView
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of PathSolutions TotalView
Pros:
Rapid discovery of SNMP-enabled devices. Collected information has a small footprint that is easy to save offline.
Read more
Cons:
I don't really feel there are any cons. I've tried other network monitoring systems and they are always difficult to set up and maintain.
Read more
This information was sourced from PathSolutions TotalView
Who Uses PathSolutions TotalView?
Small to midsize organizations with one or more IT professionals as well as MSPs and VARs that service and support customer networks and VoIP/UC/Video...
"It's a useful tool for troubleshooting the problem. We can also monitor all of the servers from a..."
Read the full review
Animesh
System Engineer in India
This information was sourced from Elastic Observability
Performance Management
Mobile Network Troubleshooting
Network Analysis
Configuration Management
Activity Dashboard
Connectivity Management
Network Monitoring
Alerts/Escalation
This information was sourced from verified user reviews of Elastic Observability
Pros:
Easy to understand JSON. Tight integration with logstash and the rest of their stack.
Read more
Cons:
While this is probably not unexpected due to Amazon's predatory behavior when it comes to OSS and AWS, it doesn't help customers and the community to have two different projects.
Read more
This information was sourced from Elastic Observability
Who Uses Elastic Observability?
Elastic is built for relevance at scale, easily able to support small businesses, the largest multinationals, and everything in between.
Designed for ISPs, the IoT platform helps administrators manage connected devices, automate the reconfiguration of CPEs, and standardize maintenance...
Australia, Canada, Denmark, France, Germany, Greece, India, Ireland, Italy, Japan
, Malaysia, Mexico, Netherlands, New Zealand, Portugal, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States
and 14 others
Sponsored
Vendors bid for placement within our listings. This option sorts the directory by those bids, highest to lowest.
Vendors who bid for placement can be identified by the orange “Visit Website” button on their listing.
Highest Rated
Sorts products as a function of their overall star rating, normalized for recency and volume of reviews, from highest to lowest.
Capterra is free for users because vendors pay us when they receive web traffic and sales opportunities. Capterra directories list all vendors—not just those that pay us—so that you can make the best-informed purchase decision possible.