Cloud PBX Software

This information was sourced from verified user reviews of JustCall

5

103

4

Ease of Use 4.3
Customer Service 4.2
Value for Money 4.2

Verified reviewers

+

"Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and..." Read the full review

Matthew

Director in France

This information was sourced from JustCall

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of JustCall

Pros:

Easy to use, plenty of features, Setup was very straight forward. Read more

Cons:

At some point there were interruptions due to the network. Also sometimes cut the voice due to the connection. Read more

This information was sourced from JustCall

Who Uses JustCall?

JustCall: All-in-one biz chat (voice, SMS, email, WhatsApp). Automate workflows with 100+ integrations and AI magic, and watch your business grow on...

Countries available

Australia, Brazil, Canada, India, Ireland, Japan, Singapore, United Kingdom, United States

Languages

English

3CX

4.4 (413)

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This information was sourced from verified user reviews of 3CX

Ease of Use 4.4
Customer Service 4.1
Value for Money 4.3

Verified reviewers

+

"Our on premise system had a number of issues. As it was not hosted it would only work in the..." Read the full review

Robert

Head of IT in Australia

This information was sourced from 3CX

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of 3CX

Pros:

Phenomenal integration with the client both on CTI and softphone modes. Out of the box adequate integrations with popoular3rd party software. Read more

Cons:

Sometimes it can crash and has the occasional bug which leads to frustrations in the call centre. Read more

This information was sourced from 3CX

Who Uses 3CX?

3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry that wants to...

Countries available

Albania, American Samoa, Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus , Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Haiti, Honduras, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Jamaica, Jersey, Kiribati, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Marshall Islands, Mexico, Micronesia, Moldova, Monaco, Montenegro, Nauru, Netherlands, New Caledonia, New Zealand, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Palau, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Samoa, San Marino, Serbia, Slovakia, Slovenia, Solomon Islands, Spain, Sweden, Switzerland, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Ukraine, United Kingdom, United States, Uruguay, Vanuatu, Vatican City, Venezuela, Wallis & Futuna, Åland Islands and 103 others

Languages

Chinese, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Webex Suite

4.4 (7,313)

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This information was sourced from verified user reviews of Webex Suite

Ease of Use 4.3
Customer Service 4.2
Value for Money 4.2

Verified reviewers

+

"Very fine and great performance products I saw as compare to others worked on. A way it is designed..." Read the full review

Asif

Technical Support Engineer in India

This information was sourced from Webex Suite

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Webex Suite

Pros:

As a part of University community, I enjoy the paid version for free. It is good for holding meetings with a very large attendees. Read more

Cons:

I was just annoyed once to see how badly the outlook worked with it. Read more

This information was sourced from Webex Suite

Who Uses Webex Suite?

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence...

Countries available

Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

Languages

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

RingEX

4.2 (1,196)

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This information was sourced from verified user reviews of RingEX

Ease of Use 4.2
Customer Service 4.0
Value for Money 4.1

Verified reviewers

+

"RingCentral has integrated numerous modes of communication into a single app, each of which may be..." Read the full review

Suzi

Project Manager in US

This information was sourced from RingEX

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of RingEX

Pros:

Ring Central is very robust and the cost reflects that for the most part. Read more

Cons:

The sales dept made 3 appointments and no showed all 3 times. My inside support person is a a grouchy B---OTCH who wants to argue with me and tells me I am the only one every that has been unhappy. Read more

This information was sourced from RingEX

Who Uses RingEX?

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

Countries available

Canada, Ireland, Jersey, Netherlands, United Kingdom, United States

Languages

English

Nextiva

4.6 (897)

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This information was sourced from verified user reviews of Nextiva

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.6

Verified reviewers

+

"We use NEXTIVA VOIP as our phone service and it is great; it rings to our cell phones, and has..." Read the full review

Joan

Partner in US

This information was sourced from Nextiva

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Nextiva

Pros:

I like how quick their service is when it comes to asking questions or needing to add a new line. Read more

Cons:

We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market. Read more

This information was sourced from Nextiva

Who Uses Nextiva?

Businesses of any size who want to better connect with their customers.

Countries available

United States

Languages

English

Bitrix24

4.2 (862)

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This information was sourced from verified user reviews of Bitrix24

Ease of Use 3.9
Customer Service 4.0
Value for Money 4.2

Verified reviewers

+

"We have structured our company and all its departments specifically for our company and we are..." Read the full review

Şenol

Business Developer in Türkiye

This information was sourced from Bitrix24

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Bitrix24

Pros:

Bitrix24 is an easy to use software, it allows you to manage the history of contacts or prospects and stored. Read more

Cons:

Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Read more

This information was sourced from Bitrix24

Who Uses Bitrix24?

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish , Thai, Traditional Chinese, Turkish, Vietnamese and 4 others

Google Voice

4.5 (700)

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This information was sourced from verified user reviews of Google Voice

Ease of Use 4.6
Customer Service 4.2
Value for Money 4.6

Verified reviewers

+

"Overall, I have been happy with Google Voice and its capabilities. While our team only uses the..." Read the full review

Gary

Marketing Specialist in US

This information was sourced from Google Voice

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Google Voice

Pros:

It was pretty simple to use. It had a sleek design via the website. Read more

Cons:

Sometimes this is a little awkward when asking someone high profile to call you. Read more

This information was sourced from Google Voice

Who Uses Google Voice?

Not provided by vendor

Countries available

United States

Languages

English

VoIP.ms

4.8 (691)

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This information was sourced from verified user reviews of VoIP.ms

Ease of Use 4.5
Customer Service 4.8
Value for Money 4.8

Verified reviewers

+

"Great overall experience - support is amazing - makes sure it works, knows how to fix whatever..." Read the full review

Ian

Owner in Canada

This information was sourced from VoIP.ms

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of VoIP.ms

Pros:

Ease of purchasing numbers and getting them integrated with my PBX. Read more

Cons:

Reports online of fraud callers using account balance, some on otherwise unused sub-accounts, so not a local leak. Read more

This information was sourced from VoIP.ms

Who Uses VoIP.ms?

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a...

Countries available

Canada

Languages

French

GoTo Connect

4.5 (663)

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This information was sourced from verified user reviews of GoTo Connect

Ease of Use 4.5
Customer Service 4.6
Value for Money 4.4

Verified reviewers

+

"Since I have been using the app, I have no problems communicating with my clients and candidates,..." Read the full review

Maria Alejandra

Operation Supervisor in Colombia

This information was sourced from GoTo Connect

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of GoTo Connect

Pros:

VOIP cloud based software is easy to use, easy to implement, and allows you to work from anywhere with connectivity. Read more

Cons:

The app does not work very well for which I depend on it greatly being out of the office so I had to modify and my a second number for my phone to have it forwarded to it. Read more

This information was sourced from GoTo Connect

Who Uses GoTo Connect?

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

Countries available

Australia, Canada, Germany, Ireland, United Kingdom, United States

Languages

English, French, German, Portuguese, Spanish

Ringover

4.6 (456)

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This information was sourced from verified user reviews of Ringover

Ease of Use 4.7
Customer Service 4.6
Value for Money 4.5

Verified reviewers

+

"We have fully integrated Ringover with our automated outbound sales campaigning as well as inbound..." Read the full review

Ivo

Advisor in Czechia

This information was sourced from Ringover

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Ringover

Pros:

But the quality is much better. No complicated pricing plans or VOIP device requirement. Read more

Cons:

Sometimes their is a delay a few seconds between when you speak and the person on the phone which I believe will be fixed sooner than later. Read more

This information was sourced from Ringover

Who Uses Ringover?

Small Businesses Mid-size Enterprises

Countries available

Belgium, Canada, France, Spain, United Kingdom, United States

Languages

English, French, Spanish

Grasshopper

4.3 (341)

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This information was sourced from verified user reviews of Grasshopper

Ease of Use 4.4
Customer Service 4.4
Value for Money 4.3

Verified reviewers

+

"My customers are still telling me how impressed they are with the new system. We've had it for just..." Read the full review

Lisa

PC/Network technician and business owner in US

This information was sourced from Grasshopper

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Grasshopper

Pros:

It's competitively priced and easy to use. As for functionality, it connects with whatever other phone line you have through forwarding and it also sends an email with a voice message recording. Read more

Cons:

The website's settings were hard to navigate and setting up the incoming call workflow was too cumbersome. Read more

This information was sourced from Grasshopper

Who Uses Grasshopper?

Built specifically for small business owners, the Grasshopper virtual phone system enables entrepreneurs to keep personal and business calls...

Countries available

Canada, United States

Languages

English

8x8 Work

4.0 (297)

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This information was sourced from verified user reviews of 8x8 Work

Ease of Use 4.0
Customer Service 3.7
Value for Money 3.9

Verified reviewers

+

"We've been with them for about 4 years now and they've been fantastic. When we were first with..." Read the full review

Jim

President in US

This information was sourced from 8x8 Work

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of 8x8 Work

Pros:

After much research we went with 8x8. Their customer support and ease of use was the deciding factor. Read more

Cons:

Pricing is expensive and it is hard to scale as the company grows. Read more

This information was sourced from 8x8 Work

Who Uses 8x8 Work?

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

Countries available

Australia, Canada, New Zealand, United Kingdom, United States

Languages

English

MiVoice Business Solution

4.2 (283)

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This information was sourced from verified user reviews of MiVoice Business Solution

Ease of Use 4.1
Customer Service 3.9
Value for Money 3.8

Verified reviewers

+

"I'd say we've had a seamless integration of ShortTel at our firm. I love the added features and how..." Read the full review

Julie

Communications Specialist in US

This information was sourced from MiVoice Business Solution

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of MiVoice Business Solution

Pros:

This is a fully featured solution based on several solutions acquired by Mitel in the last few years. Read more

Cons:

Their support has become horrible. Their customer support portal is not user friendly. Read more

This information was sourced from MiVoice Business Solution

Who Uses MiVoice Business Solution?

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000...

Countries available

Canada

Languages

Not provided by vendor

Kixie PowerCall

4.7 (274)

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This information was sourced from verified user reviews of Kixie PowerCall

Ease of Use 4.7
Customer Service 4.7
Value for Money 4.6

Verified reviewers

+

"The support is top notch along with the website." Read the full review

David

Founder CEO in US

This information was sourced from Kixie PowerCall

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Kixie PowerCall

Pros:

The ease for calling people consistently with simple navigation on the caller page. Read more

Cons:

When the dial is up, below where you type in the number is the name of the previous person you called. At first I was confused on who I was calling. Read more

This information was sourced from Kixie PowerCall

Who Uses Kixie PowerCall?

CRM users, Account Executives, SDR/BDRs, Inside sales teams, Enterprise sales teams, sales managers, sales reps

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others

Languages

English

CloudTalk

4.4 (263)

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This information was sourced from verified user reviews of CloudTalk

Ease of Use 4.5
Customer Service 4.3
Value for Money 4.2

Verified reviewers

+

"There are few companies that earn our respect in both terms of service and after-sales support and..." Read the full review

Eyituoyo

Linux System Admin in Nigeria

This information was sourced from CloudTalk

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of CloudTalk

Pros:

Its seamless integration with various platforms, like CRM systems and helpdesk software, has greatly enhanced our team's productivity. Read more

Cons:

Inability to leave comments on a call for posterity. Read more

This information was sourced from CloudTalk

Who Uses CloudTalk?

CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it's used in sales for outbound calls and in customer...

Countries available

Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus , Belgium, Belize, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, China, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, El Salvador, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Haiti, Honduras, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Jamaica, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Moldova, Monaco, Montenegro, Montserrat, Netherlands, Nicaragua, North Macedonia, Norway, Panama, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Trinidad & Tobago, Turks & Caicos Islands, Türkiye, US Virgin Islands, Ukraine, United Kingdom, United States, Vatican City, Åland Islands and 85 others

Languages

Czech, English

Zoom Phone

4.6 (204)

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This information was sourced from verified user reviews of Zoom Phone

Ease of Use 4.5
Customer Service 4.1
Value for Money 4.5

Verified reviewers

+

"We've tried a few VoIP providers in the past, the in terms of quality of calls Zoom Phone ahs..." Read the full review

Julijana

Head of Central Ops in Portugal

This information was sourced from Zoom Phone

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Zoom Phone

Pros:

Zoom has been our main communication tool in reaching out to our sales agents in the business community. Read more

Cons:

Sometimes it is difficult to connect to a meeting. As there are lot of features, it takes sometime to get used to it. Read more

This information was sourced from Zoom Phone

Who Uses Zoom Phone?

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

Countries available

United States

Languages

English

RingCentral Contact Center

4.3 (197)

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This information was sourced from verified user reviews of RingCentral Contact Center

Ease of Use 4.3
Customer Service 4.2
Value for Money 4.1

Verified reviewers

+

"We have a small office without a live receptionist yet we need to have different call routing for..." Read the full review

Katherine L.

Founding Lawyer in US

This information was sourced from RingCentral Contact Center

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of RingCentral Contact Center

Pros:

We have a very busy medical practice and we use Ring for our phone system as well as for online chat amongst the team. Great way to stay in touch. Read more

Cons:

Sometimes there is a small delay if you are working remotely. Read more

This information was sourced from RingCentral Contact Center

Who Uses RingCentral Contact Center?

Deliver a better customer service experience with RingCentral Contact Center. Meet customers on their preferred channel to provide immediate, helpful...

Countries available

Australia, Brazil, Canada, China, Germany, Ireland, Japan, Jersey, Netherlands, United Kingdom , United States and 1 others

Languages

Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese

DialedIn CCaaS

4.8 (190)

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This information was sourced from verified user reviews of DialedIn CCaaS

Ease of Use 4.8
Customer Service 4.8
Value for Money 4.7

Verified reviewers

+

"ChaseData software allows my team to be extremely efficient. I love that we are able to customize..." Read the full review

Chelsea

Director of Business Development and Inside Sales in US

This information was sourced from DialedIn CCaaS

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of DialedIn CCaaS

Pros:

Chasedata dialer is a very well crafted solution. Read more

Cons:

There isn't much not to like about this company. I have tried others and it is hard to find a lot of legitimate dislikes. Read more

This information was sourced from DialedIn CCaaS

Who Uses DialedIn CCaaS?

DialedIn is the scalable, easy-to-operate CCaaS that improves service and reduces expenses at minimum 5-seat inbound, outbound, or blended call...

Countries available

Canada, United States

Languages

English

Intulse

4.4 (133)

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This information was sourced from verified user reviews of Intulse

Ease of Use 4.4
Customer Service 4.7
Value for Money 4.6

Verified reviewers

"Intulse has completely changed the way I run my business. With multiple office locations and..." Read the full review

Byron

Financial Associate in US

This information was sourced from Intulse

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Intulse

Pros:

The integrations have saved me an incredible amount of money. Read more

Cons:

There have been a few times that we've been unable to get the software to load but otherwise no serious issues. Read more

This information was sourced from Intulse

Who Uses Intulse?

Businesses and NPOs desiring a robust, affordable hosted VoIP solution customized for their needs and industry. Those who need 3rd-party CRM...

Countries available

United States

Languages

English

Acefone

4.7 (131)

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This information was sourced from verified user reviews of Acefone

Ease of Use 4.6
Customer Service 4.7
Value for Money 4.7

Verified reviewers

"Overall, I can not say enough good things about Acefone. I had never heard of them prior to testing..." Read the full review

Neil

Director of Business Development in Canada

This information was sourced from Acefone

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Acefone

Pros:

Easy to use software along with a very helpful customer service. Read more

Cons:

Not sure yet haven't started, i have just signed up but i will report back once i know. Read more

This information was sourced from Acefone

Who Uses Acefone?

We serve Small, Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as...

Countries available

United Kingdom

Languages

English

Telnyx Suite

4.7 (114)

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This information was sourced from verified user reviews of Telnyx Suite

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.7

Verified reviewers

+

"Working with Telnyx's SMS API platform has been a game-changer for our team. The platform's..." Read the full review

Anthony

Founder CEO in US

This information was sourced from Telnyx Suite

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of Telnyx Suite

Pros:

Intuitive interface allows for easy configuration and deployment of new systems. Read more

Cons:

Blocking and suspending accounts without giving reasons. Read more

This information was sourced from Telnyx Suite

Who Uses Telnyx Suite?

As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communicati...

Countries available

Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada , China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom, United States, Vatican City, Åland Islands and 51 others

Languages

English

JivoChat

4.6 (103)

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This information was sourced from verified user reviews of JivoChat

Ease of Use 4.7
Customer Service 4.5
Value for Money 4.4

Verified reviewers

+

"Super Easy to use, great interface, nice look and feel, simple installation, everybody who has a..." Read the full review

Laszlo Leonardo

Web Developer in Austria

This information was sourced from JivoChat

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of JivoChat

Pros:

Easy to use.efficient.extremely necessary in a company. Read more

Cons:

The worst part is that you can only assign chats to online users. It would be helpful to be able to assign B2B leads to offline sales agents. Read more

This information was sourced from JivoChat

Who Uses JivoChat?

Website owners who wants to speak with their visitors: ecommerces, institutional websites, blogs, real state companies, schools, colleges and...

Countries available

Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Czechia, Germany, India , Japan, Kenya, Mexico, Netherlands, Peru, Portugal, Russia, Türkiye, Ukraine, United Kingdom, United States, Uruguay, Venezuela and 13 others

Languages

Chinese, Czech, Danish, Dutch, English, Finnish, French, Italian, Japanese, Polish , Portuguese, Russian, Spanish, Swedish, Ukrainian and 5 others

InfoFlo

4.5 (95)

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This information was sourced from verified user reviews of InfoFlo

Ease of Use 4.4
Customer Service 4.3
Value for Money 4.6

Verified reviewers

+

"While we are brand new to working with the software, I appreciate the fact that you can very easily..." Read the full review

Jeremy

Legal Assistant in US

This information was sourced from InfoFlo

Call Transfer
Automatic Call Distribution
Call Recording
Virtual Extensions
Call Routing
Ring Groups
Call Monitoring
SIP Trunking
IVR Software

This information was sourced from verified user reviews of InfoFlo

Pros:

I like that I won't have to pay ongoing updates. It seems to sync with outlook ok - still reviewing quickbooks. Read more

Cons:

The sales team stopped returning calls once they had our money. InfoFlo management refused to provide a refund even though the product was never integrated as promised. Read more

This information was sourced from InfoFlo

Who Uses InfoFlo?

We cater to any company as our CRM system can be easily customized to any industry.

Countries available

Australia, Canada, Cayman Islands, China, France, Germany, Ireland, Japan, Netherlands, New Zealand , Singapore, Sweden, United Kingdom, United States and 4 others