Business Phone Systems

LiveAgent

4.7 (1,690)

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This information was sourced from verified user reviews of LiveAgent

Ease of Use 4.6
Customer Service 4.7
Value for Money 4.7

Verified reviewers

+

"Everything about LiveAgent has worked so perfectly so far. It makes it easy to interact with our..." Read the full review

Brooke

Sales Representative in US

This information was sourced from LiveAgent

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of LiveAgent

Pros:

Liveagent puts Facebook or email in one inbox. This is a very good software that helps both customers and agents. Read more

Cons:

Nothing so far, still looking for something to complain about. Read more

This information was sourced from LiveAgent

Who Uses LiveAgent?

Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 214 others

Languages

Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, Estonian, Finnish, French , German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian and 18 others

3CX

4.4 (444)

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This information was sourced from verified user reviews of 3CX

Ease of Use 4.4
Customer Service 4.1
Value for Money 4.3

Verified reviewers

+

"Overall this is a great software program for any company that gets a high volume of calls" Read the full review

Jessica

Account Manager in US

This information was sourced from 3CX

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of 3CX

Pros:

Phenomenal integration with the client both on CTI and softphone modes. Out of the box adequate integrations with popoular3rd party software. Read more

Cons:

Sometimes it can crash and has the occasional bug which leads to frustrations in the call centre. Read more

This information was sourced from 3CX

Who Uses 3CX?

3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry that wants to...

Countries available

Albania, American Samoa, Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus , Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Haiti, Honduras, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Jamaica, Jersey, Kiribati, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Marshall Islands, Mexico, Micronesia, Moldova, Monaco, Montenegro, Nauru, Netherlands, New Caledonia, New Zealand, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Palau, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Samoa, San Marino, Serbia, Slovakia, Slovenia, Solomon Islands, Spain, Sweden, Switzerland, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Ukraine, United Kingdom, United States, Uruguay, Vanuatu, Vatican City, Venezuela, Wallis & Futuna, Åland Islands and 103 others

Languages

Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Polish, Russian, Spanish , Turkish and 1 others

RingEX

4.2 (1,203)

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This information was sourced from verified user reviews of RingEX

Ease of Use 4.2
Customer Service 4.0
Value for Money 4.1

Verified reviewers

+

"Overall we really liked Ring Central. The only reason we switched away was because a friend started..." Read the full review

Rick

Owner in US

This information was sourced from RingEX

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of RingEX

Pros:

Ring Central is very robust and the cost reflects that for the most part. Read more

Cons:

The sales dept made 3 appointments and no showed all 3 times. My inside support person is a a grouchy B---OTCH who wants to argue with me and tells me I am the only one every that has been unhappy. Read more

This information was sourced from RingEX

Who Uses RingEX?

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

Countries available

Canada, Ireland, Jersey, Netherlands, United Kingdom, United States

Languages

English

Bitrix24

4.2 (945)

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This information was sourced from verified user reviews of Bitrix24

Ease of Use 4.0
Customer Service 4.0
Value for Money 4.2

Verified reviewers

+

"I have been using bitrix24 for the past one year and I can bold say it's the best. With a wide..." Read the full review

ITORO

Deputy Head Contracting and Account Management in Nigeria

This information was sourced from Bitrix24

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Bitrix24

Pros:

The software is extremely inexpensive. There is a fair amount of functionality at all levels of the membership plans. Read more

Cons:

Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Read more

This information was sourced from Bitrix24

Who Uses Bitrix24?

Marketing, HR, project management, customer service, legal, retail, travel, transportation, storage, restaurant, and remote work.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others

Languages

Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish , Thai, Traditional Chinese, Turkish, Vietnamese and 4 others

Nextiva

4.6 (909)

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This information was sourced from verified user reviews of Nextiva

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.6

Verified reviewers

+

"Price, ease of use, access remotely with no issues." Read the full review

Karen

attorney in US

This information was sourced from Nextiva

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Nextiva

Pros:

I like how quick their service is when it comes to asking questions or needing to add a new line. Read more

Cons:

We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market. Read more

This information was sourced from Nextiva

Who Uses Nextiva?

Businesses of any size who want to better connect with their customers.

Countries available

United States

Languages

English

VoIP.ms

4.8 (695)

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This information was sourced from verified user reviews of VoIP.ms

Ease of Use 4.4
Customer Service 4.8
Value for Money 4.8

Verified reviewers

+

"I previously ran Asterisk PBX locally, with a variety of VoIP trunk providers. Worked great, until..." Read the full review

Dave

CEO in Canada

This information was sourced from VoIP.ms

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of VoIP.ms

Pros:

Ease of purchasing numbers and getting them integrated with my PBX. Read more

Cons:

Reports online of fraud callers using account balance, some on otherwise unused sub-accounts, so not a local leak. Read more

This information was sourced from VoIP.ms

Who Uses VoIP.ms?

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a...

Countries available

Canada

Languages

French

GoTo Connect

4.5 (668)

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This information was sourced from verified user reviews of GoTo Connect

Ease of Use 4.4
Customer Service 4.6
Value for Money 4.4

Verified reviewers

+

"It's one of the least buggy software out there when it comes to video and audio conferencing." Read the full review

Rahul

Software Software in US

This information was sourced from GoTo Connect

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of GoTo Connect

Pros:

VOIP cloud based software is easy to use, easy to implement, and allows you to work from anywhere with connectivity. Read more

Cons:

The app does not work very well for which I depend on it greatly being out of the office so I had to modify and my a second number for my phone to have it forwarded to it. Read more

This information was sourced from GoTo Connect

Who Uses GoTo Connect?

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

Countries available

Australia, Canada, Germany, Ireland, United Kingdom, United States

Languages

English, French, German, Portuguese, Spanish

Ringover

4.6 (631)

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This information was sourced from verified user reviews of Ringover

Ease of Use 4.8
Customer Service 4.6
Value for Money 4.5

Verified reviewers

+

"Generally, it is a great opportunity to have a better alternative as we used Skype for years. After..." Read the full review

Rashad

Photographer in Azerbaijan

This information was sourced from Ringover

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Ringover

Pros:

Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive. Read more

Cons:

Sometimes their is a delay a few seconds between when you speak and the person on the phone which I believe will be fixed sooner than later. Read more

This information was sourced from Ringover

Who Uses Ringover?

Small Businesses Mid-size Enterprises

Countries available

Belgium, Canada, France, Spain, United Kingdom, United States

Languages

English, French, Spanish

Weave

4.3 (604)

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This information was sourced from verified user reviews of Weave

Ease of Use 4.5
Customer Service 3.9
Value for Money 4.1

Verified reviewers

+

"Super happy with it and wish more businesses used it." Read the full review

Mathew

Reception in Canada

This information was sourced from Weave

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Weave

Pros:

Easy to use, saved us a ton of money on credit card processing. Makes my job easier even when closed. Read more

Cons:

The customer support is lacking and the fact when you have a problem and there is no manager to talk to is not helpful. Read more

This information was sourced from Weave

Who Uses Weave?

Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators, Weave is the...

Countries available

Canada, United States

Languages

English

Dialpad

4.2 (543)

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This information was sourced from verified user reviews of Dialpad

Ease of Use 4.3
Customer Service 4.0
Value for Money 4.1

Verified reviewers

+

"Overall, hands down one of the best VoIP systems I have ever used. Customer support is even great." Read the full review

Kalina

Freelance and Human resources in US

This information was sourced from Dialpad

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Dialpad

Pros:

Customer Service worked very well, they help with any technical problem that I might have and in general the program was very easy to use, practical and very eficient. Read more

Cons:

This is even more frustrating in cases where I've been waiting on hold for a long time, only to be connected, and for the other person to not be able to hear me. Read more

This information was sourced from Dialpad

Who Uses Dialpad?

Any size sales organization looking to drive rep efficiency and speed up ramp times.

Countries available

Australia, Canada, Japan, New Zealand, United Kingdom, United States

Languages

English, French, Japanese

Twilio

4.4 (478)

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This information was sourced from verified user reviews of Twilio

Ease of Use 4.2
Customer Service 4.1
Value for Money 4.2

Verified reviewers

+

"We used Twillio as our primary phone tool to manage and distribute contacts between a large group..." Read the full review

Nikita

Marketing Manager CRM in Germany

This information was sourced from Twilio

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Twilio

Pros:

The documentation of Twilio APIs is very clear, and the pricing is easily understandable. Their services are reliable and easy to integrate into your own projects. Read more

Cons:

It can be difficult to find your way around the website. Even with documentation, setting up functions can be confusing. Read more

This information was sourced from Twilio

Who Uses Twilio?

Businesses of all sizes that need cloud communication solutions in over 180 different countries.

Countries available

Argentina, Australia, Austria, Brazil, Canada, Chile, Colombia, France, Germany, Hong Kong SAR China , Ireland, Israel, Japan, Mexico, New Zealand, Singapore, Switzerland, Taiwan, United Kingdom, United States and 10 others

Languages

Brazilian Portuguese, English, French, German, Japanese, Spanish

Aircall

4.2 (438)

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This information was sourced from verified user reviews of Aircall

Ease of Use 4.5
Customer Service 4.1
Value for Money 4.0

Verified reviewers

+

"We use Aircall and it's integration with Hubspot to use in our remote team and it works very very..." Read the full review

Pedro

Marketing & Growth ops in Portugal

This information was sourced from Aircall

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Aircall

Pros:

What I like most about Aircall is how simple the interface is and how easy it is to use. Read more

Cons:

Call quality is really bad, all of my colleagues complain about calls dropping or customers not being able to hear them. Read more

This information was sourced from Aircall

Who Uses Aircall?

Companies using the phone to conduct business (sales or support) on a daily basis.

Countries available

Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico , Portugal, Spain, United Kingdom, United States and 4 others

Languages

English, French, German, Italian, Norwegian, Spanish

Grasshopper

4.3 (347)

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This information was sourced from verified user reviews of Grasshopper

Ease of Use 4.4
Customer Service 4.3
Value for Money 4.3

Verified reviewers

+

"We've been using Grasshopper since 2013 and it's been a wonderful tool. You know your software is..." Read the full review

Alexandra

Chief Executive Officer in

This information was sourced from Grasshopper

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Grasshopper

Pros:

It's competitively priced and easy to use. As for functionality, it connects with whatever other phone line you have through forwarding and it also sends an email with a voice message recording. Read more

Cons:

The website's settings were hard to navigate and setting up the incoming call workflow was too cumbersome. Read more

This information was sourced from Grasshopper

Who Uses Grasshopper?

Built specifically for small business owners, the Grasshopper virtual phone system enables entrepreneurs to keep personal and business calls...

Countries available

Canada, United States

Languages

English

8x8 Work

4.0 (308)

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This information was sourced from verified user reviews of 8x8 Work

Ease of Use 4.1
Customer Service 3.7
Value for Money 3.9

Verified reviewers

+

"We've been with them for about 4 years now and they've been fantastic. When we were first with..." Read the full review

Jim

President in US

This information was sourced from 8x8 Work

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of 8x8 Work

Pros:

After much research we went with 8x8. Their customer support and ease of use was the deciding factor. Read more

Cons:

Pricing is expensive and it is hard to scale as the company grows. Read more

This information was sourced from 8x8 Work

Who Uses 8x8 Work?

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

Countries available

Australia, Canada, New Zealand, United Kingdom, United States

Languages

English

Kixie PowerCall

4.7 (290)

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This information was sourced from verified user reviews of Kixie PowerCall

Ease of Use 4.7
Customer Service 4.7
Value for Money 4.6

Verified reviewers

+

"The support is top notch along with the website." Read the full review

David

Founder CEO in US

This information was sourced from Kixie PowerCall

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Kixie PowerCall

Pros:

The ease for calling people consistently with simple navigation on the caller page. Read more

Cons:

When the dial is up, below where you type in the number is the name of the previous person you called. At first I was confused on who I was calling. Read more

This information was sourced from Kixie PowerCall

Who Uses Kixie PowerCall?

CRM users, Account Executives, SDR/BDRs, Inside sales teams, Enterprise sales teams, sales managers, sales reps

Countries available

Australia, Canada, Israel, Mexico, New Zealand, Philippines, United Kingdom, United States

Languages

English

MiVoice Business Solution

4.2 (284)

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This information was sourced from verified user reviews of MiVoice Business Solution

Ease of Use 4.1
Customer Service 3.9
Value for Money 3.8

Verified reviewers

+

"The overall function of it is easy to use. There are plenty of options for make busy and the..." Read the full review

Melinda

Correspondence in US

This information was sourced from MiVoice Business Solution

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of MiVoice Business Solution

Pros:

This is a fully featured solution based on several solutions acquired by Mitel in the last few years. Read more

Cons:

Their support has become horrible. Their customer support portal is not user friendly. Read more

This information was sourced from MiVoice Business Solution

Who Uses MiVoice Business Solution?

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000...

Countries available

Canada

Languages

Not provided by vendor

CloudTalk

4.4 (264)

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This information was sourced from verified user reviews of CloudTalk

Ease of Use 4.5
Customer Service 4.3
Value for Money 4.2

Verified reviewers

+

"Very positive! Sending the high-five to their team." Read the full review

Matej

Founder in Slovakia

This information was sourced from CloudTalk

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of CloudTalk

Pros:

Its seamless integration with various platforms, like CRM systems and helpdesk software, has greatly enhanced our team's productivity. Read more

Cons:

Inability to leave comments on a call for posterity. Read more

This information was sourced from CloudTalk

Who Uses CloudTalk?

CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it's used in sales for outbound calls and in customer...

Countries available

Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus , Belgium, Belize, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, China, Congo - Brazzaville, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, El Salvador, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Haiti, Honduras, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Jamaica, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Moldova, Monaco, Montenegro, Montserrat, Netherlands, Nicaragua, North Macedonia, Norway, Panama, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Trinidad & Tobago, Turks & Caicos Islands, Türkiye, US Virgin Islands, Ukraine, United Kingdom, United States, Vatican City, Åland Islands and 86 others

Languages

Czech, English

DialedIn CCaaS

4.8 (246)

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This information was sourced from verified user reviews of DialedIn CCaaS

Ease of Use 4.8
Customer Service 4.8
Value for Money 4.7

Verified reviewers

+

"ChaseData CCaaS is a call center software that operates on the cloud and offers several features..." Read the full review

Aman

Researcher in India

This information was sourced from DialedIn CCaaS

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of DialedIn CCaaS

Pros:

Chasedata dialer is a very well crafted solution. Read more

Cons:

There isn't much not to like about this company. I have tried others and it is hard to find a lot of legitimate dislikes. Read more

This information was sourced from DialedIn CCaaS

Who Uses DialedIn CCaaS?

DialedIn is the scalable, easy-to-operate CCaaS that improves service and reduces expenses at minimum 5-seat inbound, outbound, or blended call...

Countries available

Canada, United States

Languages

English

Ooma Office

4.5 (245)

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This information was sourced from verified user reviews of Ooma Office

Ease of Use 4.5
Customer Service 4.4
Value for Money 4.6

Verified reviewers

+

"I love how Ooma will integrate with my Google Contacts, call recording is crucial and voicemail to..." Read the full review

Allen

President in Canada

This information was sourced from Ooma Office

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Ooma Office

Pros:

Transferring numbers was fairly painless. Integrates with cell phones. Read more

Cons:

I have a hard time logging into the app. I constantly have to reset my password for some reason. Read more

This information was sourced from Ooma Office

Who Uses Ooma Office?

Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries.

Countries available

Canada, United States

Languages

English

800.com

4.7 (226)

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This information was sourced from verified user reviews of 800.com

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"My experience was, and still is, very good and I am glad I made the decision to use 800.com" Read the full review

Kirk

Owner/Manager in US

This information was sourced from 800.com

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of 800.com

Pros:

Easy to use and easy to transfer the messages to the correct sakes rep. Read more

Cons:

A couple of things like forwarding gave me a little trouble. It was actually operator error though. Read more

This information was sourced from 800.com

Who Uses 800.com?

Not provided by vendor

Countries available

Canada, United States

Languages

English

Zoom Phone

4.5 (218)

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This information was sourced from verified user reviews of Zoom Phone

Ease of Use 4.5
Customer Service 4.2
Value for Money 4.5

Verified reviewers

+

"Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews..." Read the full review

Noxolo

Tutor in South Africa

This information was sourced from Zoom Phone

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Zoom Phone

Pros:

Zoom has been our main communication tool in reaching out to our sales agents in the business community. Read more

Cons:

Sometimes it is difficult to connect to a meeting. As there are lot of features, it takes sometime to get used to it. Read more

This information was sourced from Zoom Phone

Who Uses Zoom Phone?

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

Countries available

United States

Languages

English

JustCall

4.2 (214)

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This information was sourced from verified user reviews of JustCall

Ease of Use 4.3
Customer Service 4.2
Value for Money 4.2

Verified reviewers

+

"The integration with our existing CRM and mobile app" Read the full review

Olivier

Director in UK

This information was sourced from JustCall

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of JustCall

Pros:

Easy to use, plenty of features, Setup was very straight forward. Read more

Cons:

At some point there were interruptions due to the network. Also sometimes cut the voice due to the connection. Read more

This information was sourced from JustCall

Who Uses JustCall?

JustCall: All-in-one biz chat (voice, SMS, email, WhatsApp). Automate workflows with 100+ integrations and AI magic, and watch your business grow on...

Countries available

Australia, Brazil, Canada, India, Ireland, Japan, Singapore, United Kingdom, United States

Languages

English

Telnyx Suite

4.7 (136)

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This information was sourced from verified user reviews of Telnyx Suite

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.8

Verified reviewers

+

"Working with Telnyx's SMS API platform has been a game-changer for our team. The platform's..." Read the full review

Anthony

Founder CEO in US

This information was sourced from Telnyx Suite

Auto-Dialer
Call Recording
Call Logging
Call Routing
Mobile Access
Virtual Call Center
Call Monitoring
Automated Attendant
PBX

This information was sourced from verified user reviews of Telnyx Suite

Pros:

We are startup so simplicity, and pricing are the attraction. Read more

Cons:

Blocking and suspending accounts without giving reasons. Read more

This information was sourced from Telnyx Suite

Who Uses Telnyx Suite?

As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communicati...

Countries available

Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada , China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom, United States, Vatican City, Åland Islands and 51 others