17 years helping Australian businesses choose better software
UX Software
User Experience (UX) software helps organizations conduct user testing on designed prototypes and analyze customers' feedback to identify areas of improvement for their products.
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Israel, Italy
, Japan, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom, United States
and 10 others
"We've had a really positive experience and I would highly recommend. The help-centre is informative..."
Read the full review
Charlotte
Customer Experience Manager in UK
This information was sourced from Survicate
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of Survicate
Pros:
Very intuitive to use, possible to create good looking in-product surveys (compared to other providers).
Read more
Cons:
I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner.
Read more
This information was sourced from Survicate
Who Uses Survicate?
Customer-centric businesses that value customer feedback and leverage it to drive growth.
Australia, Brazil, Canada, China, France, Germany, India, Ireland, Italy, Japan
, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States
and 9 others
"This product is great value for money. We've been able to successfully implement checklists and..."
Read the full review
Becs
Product Manager in UK
This information was sourced from Product Fruits
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of Product Fruits
Pros:
Product Fruits offers a very wide range of functions compared to other providers and at a fair price for start-ups. While Pendo and co. are unaffordable.
Read more
Cons:
CSS selection for hints can be tricky sometimes.
Read more
This information was sourced from Product Fruits
Who Uses Product Fruits?
Web-based applications aiming to improve adoption, conversion and retention by effectively onboarding users and demonstrating the product's value....
"We completely revamped our user onboarding with Userflow, treating as if it was part of our product..."
Read the full review
Quentin
Head of Growth in France
This information was sourced from Userflow
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of Userflow
Pros:
Within a week, we were able to create and publish 10+ flows. It's simple and shrewd to establish connections with your goods.
Read more
Cons:
Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device.
Read more
"Ultimate is a nice tool for quality product research for all businesses. Make sure to grab your own..."
Read the full review
jason
Internet marketer in Cameroon
This information was sourced from Maze
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of Maze
Pros:
Also they way the results are presented are outstanding.
Read more
Cons:
Its presentation format can cause confusion for participants and the heat mapping function is poorly implemented.
Read more
This information was sourced from Maze
Who Uses Maze?
Maze empowers design and product teams to continuously collect user insights across the entire product development cycle that bring the confidence to...
"This is a really well made UI prototyping tool. Adobe has done quite a good job with this. The best..."
Read the full review
Jason
Web Designer in US
This information was sourced from Adobe XD
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of Adobe XD
Pros:
It can be designed very easily, its interface is totally friendly and it is very pleasant to use. It integrates very easily into the entire adobe suite.
Read more
Cons:
You can't push up singular dartboards - you have to push up all which is horrendously inconvenient.
Read more
This information was sourced from Adobe XD
Who Uses Adobe XD?
UX tool for businesses of all sizes that helps with content design via features such as auto animation, responsive resize, repeat grid, and more.
Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica
, France, Germany, India, Ireland, Italy, Japan, Mexico, Netherlands, Puerto Rico, Spain, Switzerland, United Arab Emirates, United Kingdom, United States, Venezuela
and 15 others
Languages
Chinese, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Korean
, Spanish, Traditional Chinese
and 2 others
This information was sourced from verified user reviews of Lucky Orange
Pros:
It's difficult to slate the platform considering the price point - Lucky Orange is by far the most affordable (and probably best value for money) heatmapping tool out there.
Read more
Cons:
Its a little bit difficult to learn but as all applications you can learn it.
Read more
This information was sourced from Lucky Orange
Who Uses Lucky Orange?
Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to...
"I love Pendo! It's fun to use and I always discover new insights into our users and product."
Read the full review
Joseph
Lead Program Manager in Taiwan
This information was sourced from Pendo
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of Pendo
Pros:
If you're in a medium to enterprise size organization, it's required. I've relied on Pendo for mobile products, as well as web applications and it's a solid investment every time.
Read more
Cons:
Early on, we had some x-frames issues. That was the only problem we ever had.
Read more
"I recommend anyone to use UserWay. It is the BEST web accessibility solution and makes the site..."
Read the full review
Eran
CEO in Israel
This information was sourced from UserWay Accessibility Widget
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of UserWay Accessibility Widget
Pros:
The ease of use and set up of UserWay was extremely simple.
Read more
Cons:
When I first purchased it I had a difficult time figuring out how to add it my website. Once the Tech team understood my problem, they made it simple for me to add and now I am compliant.
Read more
This information was sourced from UserWay Accessibility Widget
Who Uses UserWay Accessibility Widget?
From Fortune 1000 enterprises to SMBs, UserWay simplifies accessibility, compliance and user experience for organizations of all sizes.
UserWay is...
"The advantage of the product is a friendly interface and usually intuitive use of its functions...."
Read the full review
Aleksandra
Research Specialist in Poland
This information was sourced from Startquestion
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of Startquestion
Pros:
Flexibility, ease of obtaining key data, service availability and support in each integration.
Read more
Cons:
I did not find anything that I did not like. The only thing that can be considered a disadvantage is the price if I did not use part of the system.
Read more
This information was sourced from Startquestion
Who Uses Startquestion?
Small Business, Mid Size Business, Large Enterprises, Freelancers, Public Administrations, Non Profits, Schools.
"With this type of solutions we can know if our visitors have problems when making a purchase, or..."
Read the full review
Grisell
Sociologa in Venezuela
This information was sourced from Smartlook
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of Smartlook
Pros:
Great session recordings feature- allows for segmentation and rage clicks. In addition it allows UID to be passed to the Smartlook app and gives total number of events and pages.
Read more
Cons:
I'm responsable, from my enterprise, to adminstrate website. And Wix Platform also have some problems with Google Analytics.
Read more
Australia, Austria, Belgium, Brazil, Canada, China, Colombia, Cyprus, Czechia, Denmark
, Egypt, Estonia, Finland, France, Germany, Gibraltar, Hong Kong SAR China, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Latvia, Luxembourg, Malta, Mexico, Monaco, Netherlands, Norway, Peru, Poland, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Türkiye, Ukraine, United Arab Emirates, United Kingdom, United States
and 39 others
"The possibility to answer "why" on so many questions we might have about our pages and journey"
Read the full review
Clément
Analytics & CRO Expert in Germany
This information was sourced from Contentsquare
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of Contentsquare
Pros:
Furthermore, thanks to the "Impact quantification" module, it is possible to evaluate the impact of certain user behaviors and plan actions based on the estimated revenue.
Read more
Cons:
The workspace feature can be a bit jumpy at times.
Read more
This information was sourced from Contentsquare
Who Uses Contentsquare?
Brands who offer products or services on websites, mobile or apps and are interested in offering an extraordinary experience to increase digital...
Australia, Austria, Belgium, Brazil, Canada, Chile, China, Denmark, France, Germany
, Greece, Iceland, India, Indonesia, Ireland, Italy, Malaysia, Mexico, Netherlands, New Zealand, Norway, Portugal, Singapore, South Africa, Spain, Sweden, Türkiye, United Kingdom, United States
and 19 others
Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria
, Canada, China, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Djibouti, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hong Kong SAR China, Hungary, Iceland, India, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Türkiye, US Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Vatican City, Åland Islands
and 62 others
Languages
Danish, Dutch, English, French, German, Japanese, Norwegian, Polish, Portuguese, Spanish
, Swedish
and 1 others
"Overall, I had a great experience with Equally AI and I think it is an innovative product that..."
Read the full review
Jenni
Business Operations Manager in US
This information was sourced from Equally AI
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of Equally AI
Pros:
The speed and accuracy of Equally AI after integration in our site was impressive. We were able to make our website accessible to everyone within very quick time by just few clicks.
Read more
Cons:
The Equally AI solution allows both online browsing and mobile apps simultaneously. When I intended to design unique icons for the web browser and the mobile app, I ran into a problem.
Read more
"Excellent. Their support is great and that's the key. There are many products that provide A/B..."
Read the full review
David
COO in US
This information was sourced from VWO Testing
Prototype Creation
Usability Testing
For Websites
Reporting/Analytics
This information was sourced from verified user reviews of VWO Testing
Pros:
This tool allows users to dive very deep into what they're trying to research or gather data on. It can do a ton and get very granular, but is still user friendly at the same time.
Read more
Cons:
I don´t like it that they have updated their tool and now you have to pay more to see the videos of the visitors of the website for example.
Read more
Sponsored
Vendors bid for placement within our listings. This option sorts the directory by those bids, highest to lowest.
Vendors who bid for placement can be identified by the orange “Visit Website” button on their listing.
Highest Rated
Sorts products as a function of their overall star rating, normalized for recency and volume of reviews, from highest to lowest.
Capterra is free for users because vendors pay us when they receive web traffic and sales opportunities. Capterra directories list all vendors—not just those that pay us—so that you can make the best-informed purchase decision possible.