Unified Communications Software

This information was sourced from verified user reviews of ClickSend

Ease of Use 4.1
Customer Service 4.1
Value for Money 4.2

Verified reviewers

"I was using ClickSend to send SMS to me and my customers every time a customer places an order on..." Read the full review

Bhabishya

Sales Manager in Nepal

This information was sourced from ClickSend

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of ClickSend

Pros:

The best system to send messages to my community. Read more

Cons:

It's completely broken and only in the order of the newest messages. Customer support was the worst experience ive ever had. Read more

This information was sourced from ClickSend

Who Uses ClickSend?

Join over 90,000+ businesses sending communications around the world. Along with a 24/7 customer support team and 99.95% uptime SLA — businesses...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 216 others

Languages

English

3CX

4.4 (434)

This information was sourced from verified user reviews of 3CX

Ease of Use 4.4
Customer Service 4.1
Value for Money 4.3

Verified reviewers

"Overall this is a great software program for any company that gets a high volume of calls" Read the full review

Jessica

Account Manager in US

This information was sourced from 3CX

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of 3CX

Pros:

Phenomenal integration with the client both on CTI and softphone modes. Out of the box adequate integrations with popoular3rd party software. Read more

Cons:

Sometimes it can crash and has the occasional bug which leads to frustrations in the call centre. Read more

This information was sourced from 3CX

Who Uses 3CX?

3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry that wants to...

Countries available

Albania, American Samoa, Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus , Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Haiti, Honduras, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Jamaica, Jersey, Kiribati, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Marshall Islands, Mexico, Micronesia, Moldova, Monaco, Montenegro, Nauru, Netherlands, New Caledonia, New Zealand, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Palau, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Samoa, San Marino, Serbia, Slovakia, Slovenia, Solomon Islands, Spain, Sweden, Switzerland, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Ukraine, United Kingdom, United States, Uruguay, Vanuatu, Vatican City, Venezuela, Wallis & Futuna, Åland Islands and 103 others

Languages

Chinese, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Huddle

(0)

This information was sourced from Huddle

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from Huddle

Who Uses Huddle?

Not provided by vendor

Countries available

Australia, Canada, Costa Rica, France, Puerto Rico, Sweden, United Kingdom, United States

Languages

English

Local product

ipSCAPE Connect

(0)

Local product

This information was sourced from ipSCAPE Connect

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from ipSCAPE Connect

Who Uses ipSCAPE Connect?

Not provided by vendor

Countries available

Australia, New Zealand

Languages

English

Zenzap

4.8 (19)

This information was sourced from verified user reviews of Zenzap

Ease of Use 4.9
Customer Service 5.0
Value for Money 4.9

Verified reviewers

"It's totally changed how we handle our work chats and projects. I feel a lot better knowing our..." Read the full review

Shimrit

CEO in Australia

This information was sourced from Zenzap

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Zenzap

Pros:

Zenzap is a simple, intuitive tool for collaboration, which I found useful in working on files together. Read more

Cons:

There aren't any things I actively dislike although I am very keen to see the next evolution through migrations and new product features. Read more

This information was sourced from Zenzap

Who Uses Zenzap?

Businesses of all sizes, from startups to enterprises, looking to streamline team communication and boost productivity with a secure, all-in-one...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

English

Slack

4.7 (23,553)

This information was sourced from verified user reviews of Slack

Ease of Use 4.6
Customer Service 4.4
Value for Money 4.5

Verified reviewers

"We can Pin the important tasks, information, can go in huddle directly and ease of use" Read the full review

Sonia

Digital Marketing Head in India

This information was sourced from Slack

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Slack

Pros:

The giphy integration is the perfect way to get folks engaged. I love the search function and the auto-response feature the best. Read more

Cons:

I get lost on some of the channels - there are a lot of channels with different teams. I find that I get confused with which channel is for what. Read more

This information was sourced from Slack

Who Uses Slack?

Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.

Countries available

Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany , Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States and 16 others

Languages

English, French, German, Japanese, Spanish

Zoom Workplace

4.6 (14,125)

This information was sourced from verified user reviews of Zoom Workplace

Ease of Use 4.6
Customer Service 4.4
Value for Money 4.5

Verified reviewers

"I started working with Zoom during the pandemic when I was a lab research assistant and we needed..." Read the full review

Ada

Research project manager in US

This information was sourced from Zoom Workplace

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Zoom Workplace

Pros:

As soon as you purchase it, you can get set up in just a few minutes. It has some great collaboration features and their customer support is quite friendly. Read more

Cons:

The quality of videos, and microphone, sometimes it gets really bad when you're in a class or you're giving a class because this can distract the student and them could misunderstand the class. Read more

This information was sourced from Zoom Workplace

Who Uses Zoom Workplace?

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen...

Countries available

Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom , United States and 1 others

Languages

Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

GoTo Meeting

4.4 (11,640)

This information was sourced from verified user reviews of GoTo Meeting

Ease of Use 4.4
Customer Service 4.3
Value for Money 4.3

Verified reviewers

"The video and audio both look and sound fairly decent. The platform's emphasis on user privacy is a..." Read the full review

Julie

Human Resources Generalist in US

This information was sourced from GoTo Meeting

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of GoTo Meeting

Pros:

It has lots of useful features such as video recording, presentations, screen sharing, polls, email and mobile integration. Easy to use tool with a super user-friendly interface. Read more

Cons:

Sometimes the program will freeze up. This happens with every meeting software I have tried and GTM is no worse than any others. Read more

This information was sourced from GoTo Meeting

Who Uses GoTo Meeting?

For businesses of all sizes with web meeting needs.

Countries available

Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Malaysia, Netherlands , New Zealand, Philippines, Singapore, Spain, United Kingdom, United States and 6 others

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Microsoft Teams

4.5 (9,778)

This information was sourced from verified user reviews of Microsoft Teams

Ease of Use 4.3
Customer Service 4.2
Value for Money 4.4

Verified reviewers

"In the beginning I use to struggle a bit using it but as time passes by it improved a lot and..." Read the full review

Raphael

LANGUAGE DATA AND QUALITY REVIEWER AND TRANSLATOR in Portugal

This information was sourced from Microsoft Teams

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Microsoft Teams

Pros:

The audio and video quality is outstanding. It's greatest feature is its integration of office 365. Read more

Cons:

Very little to dislike and cannot think of anything that bad i would comment on it. The negative is the shade of purple it uses. Read more

This information was sourced from Microsoft Teams

Who Uses Microsoft Teams?

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

Countries available

Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark , Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States and 25 others

Languages

Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese , Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish and 9 others

Webex Suite

4.4 (7,413)

This information was sourced from verified user reviews of Webex Suite

Ease of Use 4.3
Customer Service 4.2
Value for Money 4.2

Verified reviewers

"Webex is a good tool for video conferencing and calling. I especially like the software's group and..." Read the full review

Angela

Founder in US

This information was sourced from Webex Suite

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Webex Suite

Pros:

As a part of University community, I enjoy the paid version for free. It is good for holding meetings with a very large attendees. Read more

Cons:

I was just annoyed once to see how badly the outlook worked with it. Read more

This information was sourced from Webex Suite

Who Uses Webex Suite?

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence...

Countries available

Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

Languages

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

NetSuite

4.2 (1,667)

This information was sourced from verified user reviews of NetSuite

Ease of Use 3.9
Customer Service 3.8
Value for Money 3.8

Verified reviewers

"Our account rep, account manager, and implementation lead are all really pleasant to work with and..." Read the full review

Chris

CFO in US

This information was sourced from NetSuite

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of NetSuite

Pros:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability. Read more

Cons:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us). Read more

This information was sourced from NetSuite

Who Uses NetSuite?

From pre-revenue startups to mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into...

Countries available

Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Ecuador, Finland , France, Germany, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Mexico, Netherlands, Norway, Philippines, Portugal, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States and 21 others

Languages

Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese , Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish and 9 others

LiveAgent

4.7 (1,658)

This information was sourced from verified user reviews of LiveAgent

Ease of Use 4.6
Customer Service 4.7
Value for Money 4.7

Verified reviewers

"It helps me organize the movies so that I can give my users a good experience. With this wonderful..." Read the full review

Kelly

Design Engineering Manager in US

This information was sourced from LiveAgent

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of LiveAgent

Pros:

Liveagent puts Facebook or email in one inbox. This is a very good software that helps both customers and agents. Read more

Cons:

Nothing so far, still looking for something to complain about. Read more

This information was sourced from LiveAgent

Who Uses LiveAgent?

Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 214 others

Languages

Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, Estonian, Finnish, French , German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian and 18 others

Workplace from Meta

4.4 (1,345)

This information was sourced from verified user reviews of Workplace from Meta

Ease of Use 4.5
Customer Service 4.2
Value for Money 4.3

Verified reviewers

"I had an overall good exprience using the app durinf lockdown and afterwards." Read the full review

Xola

Founder in South Africa

This information was sourced from Workplace from Meta

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Workplace from Meta

Pros:

What I like most about this product was the customer service. Read more

Cons:

It has way to many notifications and it's aggravating. Read more

This information was sourced from Workplace from Meta

Who Uses Workplace from Meta?

For businesses of all sizes

Countries available

Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew , Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian and 16 others

RingEX

4.2 (1,201)

This information was sourced from verified user reviews of RingEX

Ease of Use 4.2
Customer Service 4.0
Value for Money 4.1

Verified reviewers

"Overall we really liked Ring Central. The only reason we switched away was because a friend started..." Read the full review

Rick

Owner in US

This information was sourced from RingEX

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of RingEX

Pros:

Ring Central is very robust and the cost reflects that for the most part. Read more

Cons:

The sales dept made 3 appointments and no showed all 3 times. My inside support person is a a grouchy B---OTCH who wants to argue with me and tells me I am the only one every that has been unhappy. Read more

This information was sourced from RingEX

Who Uses RingEX?

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

Countries available

Canada, Ireland, Jersey, Netherlands, United Kingdom, United States

Languages

English

Bitrix24

4.2 (930)

This information was sourced from verified user reviews of Bitrix24

Ease of Use 4.0
Customer Service 4.0
Value for Money 4.2

Verified reviewers

"Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to..." Read the full review

Paulo

Finance in Brazil

This information was sourced from Bitrix24

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Bitrix24

Pros:

The software is extremely inexpensive. There is a fair amount of functionality at all levels of the membership plans. Read more

Cons:

Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Read more

This information was sourced from Bitrix24

Who Uses Bitrix24?

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others

Languages

Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish , Thai, Traditional Chinese, Turkish, Vietnamese and 4 others

Nextiva

4.6 (907)

This information was sourced from verified user reviews of Nextiva

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.6

Verified reviewers

"Nextiva customer support has been amazing anything I've needed anything. They've quickly be able to..." Read the full review

Angelia

Notary Public in US

This information was sourced from Nextiva

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Nextiva

Pros:

I like how quick their service is when it comes to asking questions or needing to add a new line. Read more

Cons:

We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market. Read more

This information was sourced from Nextiva

Who Uses Nextiva?

Businesses of any size who want to better connect with their customers.

Countries available

United States

Languages

English

GoTo Connect

4.5 (666)

This information was sourced from verified user reviews of GoTo Connect

Ease of Use 4.4
Customer Service 4.5
Value for Money 4.4

Verified reviewers

"It's one of the least buggy software out there when it comes to video and audio conferencing." Read the full review

Rahul

Software Software in US

This information was sourced from GoTo Connect

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of GoTo Connect

Pros:

VOIP cloud based software is easy to use, easy to implement, and allows you to work from anywhere with connectivity. Read more

Cons:

The app does not work very well for which I depend on it greatly being out of the office so I had to modify and my a second number for my phone to have it forwarded to it. Read more

This information was sourced from GoTo Connect

Who Uses GoTo Connect?

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

Countries available

Australia, Canada, Germany, Ireland, United Kingdom, United States

Languages

English, French, German, Portuguese, Spanish

Userlike

4.6 (647)

This information was sourced from verified user reviews of Userlike

Ease of Use 4.5
Customer Service 4.6
Value for Money 4.3

Verified reviewers

"A good value for money, specially for small and medium size company with lots of useful features..." Read the full review

Nguyen

Marketing Director in Vietnam

This information was sourced from Userlike

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Userlike

Pros:

Easy to use and even quite easy to implement. You need some time to walk through all settings but they are already drilled down to a minimum. Read more

Cons:

As compensation they proposed us a free month of subscription (32USD). But the loss caused by this issue would cost thousands of usd. Read more

This information was sourced from Userlike

Who Uses Userlike?

Userlike works for any company size and adapts to your needs and business goals. Small and medium-sized companies, NGOs as well as large corporations...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian , Polish, Portuguese, Russian, Spanish, Swedish, Turkish and 6 others

Weave

4.3 (597)

This information was sourced from verified user reviews of Weave

Ease of Use 4.5
Customer Service 3.9
Value for Money 4.1

Verified reviewers

"Super happy with it and wish more businesses used it." Read the full review

Mathew

Reception in Canada

This information was sourced from Weave

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Weave

Pros:

Easy to use, saved us a ton of money on credit card processing. Makes my job easier even when closed. Read more

Cons:

The customer support is lacking and the fact when you have a problem and there is no manager to talk to is not helpful. Read more

This information was sourced from Weave

Who Uses Weave?

Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators-- Weave is...

Countries available

Canada, United States

Languages

English

Dialpad

4.2 (540)

This information was sourced from verified user reviews of Dialpad

Ease of Use 4.3
Customer Service 4.0
Value for Money 4.1

Verified reviewers

"Overall, hands down one of the best VoIP systems I have ever used. Customer support is even great." Read the full review

Kalina

Freelance and Human resources in US

This information was sourced from Dialpad

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Dialpad

Pros:

Customer Service worked very well, they help with any technical problem that I might have and in general the program was very easy to use, practical and very eficient. Read more

Cons:

This is even more frustrating in cases where I've been waiting on hold for a long time, only to be connected, and for the other person to not be able to hear me. Read more

This information was sourced from Dialpad

Who Uses Dialpad?

Any size sales organization looking to drive rep efficiency and speed up ramp times.

Countries available

Australia, Canada, Japan, New Zealand, United Kingdom, United States

Languages

English, Japanese

Ringover

4.6 (530)

This information was sourced from verified user reviews of Ringover

Ease of Use 4.8
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"Perfect and Easy integration with our business process" Read the full review

Paola

Manager in Italy

This information was sourced from Ringover

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Ringover

Pros:

Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive. Read more

Cons:

Sometimes their is a delay a few seconds between when you speak and the person on the phone which I believe will be fixed sooner than later. Read more

This information was sourced from Ringover

Who Uses Ringover?

Small Businesses Mid-size Enterprises

Countries available

Belgium, Canada, France, Spain, United Kingdom, United States

Languages

English, French, Spanish

Livestorm

4.7 (393)

This information was sourced from verified user reviews of Livestorm

Ease of Use 4.7
Customer Service 4.5
Value for Money 4.4

Verified reviewers

"Great tool for our purpose - new feature launch webinars, including demo and Q&A. Easy signup for..." Read the full review

Elizabete

Product Marketing Manager in Estonia

This information was sourced from Livestorm

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Livestorm

Pros:

It's intuitive to use - you can set up and custom design a webinar in minutes, even if you've never seen the platform before. It has great integration options. Read more

Cons:

I have had many technical problems that completely enabled my webinar to start, mostly because of incompatibility with Powerpoint presentations. Read more

This information was sourced from Livestorm

Who Uses Livestorm?

Livestorm is built with ease of use in mind. We serve companies of all sizes, from startups to Fortune 500s.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Czech, Danish, Dutch, English, Finnish, French, German, Italian, Korean, Norwegian , Polish, Portuguese, Russian, Spanish, Swedish, Turkish and 6 others

Flock

4.5 (343)

This information was sourced from verified user reviews of Flock

Ease of Use 4.6
Customer Service 4.5
Value for Money 4.6

Verified reviewers

"We have a completely remote team of about 30 team members. The biggest challenge in running a..." Read the full review

Brian

Chief Technical Officer in Kenya

This information was sourced from Flock

Two-Way Audio & Video
SMS Messaging
Voice Mail
Call Recording
Call Routing
Contact Management
Mobile Access
Screen Sharing
File Sharing
Reporting & Statistics
Task Management

This information was sourced from verified user reviews of Flock

Pros:

In choosing for our small company, we found Flock to be a better alternative both cost-wise and overall look and feel. Read more

Cons:

For our use, it meets all expectations, we have nothing to complain about, but on the part of the administrator I have already seen complaints about lack of integration. Read more

This information was sourced from Flock

Who Uses Flock?

Flock is used by teams of all sizes - at workplaces, educational institutes and communities. We're already serving over 25,000 companies across the...

Countries available

United Arab Emirates, United States

Languages

English, Portuguese, Spanish

Grasshopper

4.3 (342)

This information was sourced from verified user reviews of Grasshopper

Ease of Use 4.4
Customer Service 4.4
Value for Money 4.3

Verified reviewers