---
description: Discover and compare Free Unified Communications Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Unified Communications Software - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Free Unified Communications Software](https://www.capterra.com.au/directory/31035/unified-communications/software)

# Unified Communications Software

Canonical: https://www.capterra.com.au/directory/31035/unified-communications/software

Page: 1 / 3\
Next: [Next page](https://www.capterra.com.au/directory/31035/unified-communications/pricing/free/software?page=2)

> Unified Communications software integrates various communication channels within an enterprise, such as voice, video, messaging, and more. Unified Communications solutions often provide features such as call recording and routing, reporting and analytics tools, and integrations with third party platforms.

Find the best unified communications platform for your organisation in Australia.

-----

## Products

1. [Zoho Workplace](https://www.capterra.com.au/software/1016077/zoho-workplace) — 4.5/5 (26 reviews) — Zoho Workplace is a collaboration suite that combines email, file storage, chat, office applications, and conferencing tools.
2. [3CX](https://www.capterra.com.au/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX is a unified communications solution including telephony, video conferencing, live chat and mobile apps. Get it for free\!
3. [Zenzap](https://www.capterra.com.au/software/1064060/zenzap) — 4.7/5 (41 reviews) — Built for working teams of all sizes who want to unify team communication in one secure, organized work chat app.
4. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews) — Conversations \& collaboration in one place
5. [Zoom Workplace](https://www.capterra.com.au/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) — With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
6. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) — Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
7. [Webex Suite](https://www.capterra.com.au/software/733/webex) — 4.4/5 (7396 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
8. [Workplace from Meta](https://www.capterra.com.au/software/168669/workplace) — 4.4/5 (1351 reviews) — Workplace makes business communication fast, fun and reliable, with features such as groups, live video and instant messaging.
9. [Bitrix24](https://www.capterra.com.au/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is \#1 free unified communications platform used by 15 million companies.
10. [Lime Connect](https://www.capterra.com.au/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
11. [Livestorm](https://www.capterra.com.au/software/153937/livestorm) — 4.7/5 (397 reviews) — Livestorm is an end-to-end video engagement platform that enables you to connect, engage, and capture actionable insights in one place.
12. [Flock](https://www.capterra.com.au/software/151072/flock) — 4.5/5 (344 reviews) — Flock is a unified communication tool that helps you get work done, only faster\! Trusted by over 32000 businesses globally.
13. [Vonage Business Communications](https://www.capterra.com.au/software/159047/vonage-business) — 4.0/5 (320 reviews) — Affordable, Easy and Reliable VoIP Phone System - Mobile Integration, Web \& Video Conferencing and 40+ business critical features.
14. [Pumble](https://www.capterra.com.au/software/218055/pumble) — 4.7/5 (234 reviews) — Team collaboration app with free storage, unlimited messages and users.
15. [Mattermost](https://www.capterra.com.au/software/170524/mattermost) — 4.4/5 (168 reviews) — Open source team communication platform that provides organizations with messaging and file-sharing tools for web, PCs, and mobiles.
16. [Rocket.Chat](https://www.capterra.com.au/software/161575/rocket-chat) — 4.3/5 (156 reviews) — The world's largest open source communications platform.
17. [Missive](https://www.capterra.com.au/software/152884/missive) — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
18. [Crisp](https://www.capterra.com.au/software/151292/crisp) — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
19. [Hiver](https://www.capterra.com.au/software/142975/hiver) — 4.7/5 (146 reviews) — Hiver is a modern, AI customer service platform that can also function as a unified communication tool.
20. [Zoho Cliq](https://www.capterra.com.au/software/167639/zoho-cliq) — 4.6/5 (108 reviews) — Cliq will help you communicate, collaborate and reach consensus without any hassles. Catch up with your team no matter where you are.
21. [Bria](https://www.capterra.com.au/software/158718/bria) — 4.3/5 (106 reviews) — VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres.
22. [Zoho SalesIQ](https://www.capterra.com.au/software/168135/zoho-salesiq) — 4.4/5 (98 reviews) — An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
23. [AirSend](https://www.capterra.com.au/software/200451/airsend) — 4.4/5 (97 reviews) — AirSend brings chat, voice/video calling, file sharing, task management, and more into one place so you can easily collaborate.
24. [CxEngage](https://www.capterra.com.au/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
25. [Plivo](https://www.capterra.com.au/software/164618/plivo) — 4.3/5 (84 reviews) — Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications.

-----

Page: 1 / 3\
Next: [Next page](https://www.capterra.com.au/directory/31035/unified-communications/pricing/free/software?page=2)

## Related Categories

- [Team Communication Software](https://www.capterra.com.au/directory/31033/team-communication/software)
- [Web Conferencing Software](https://www.capterra.com.au/directory/30075/web-conferencing/software)
- [Productivity Software](https://www.capterra.com.au/directory/30968/productivity/software)
- [Internal Communications Software](https://www.capterra.com.au/directory/31014/internal-communications/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31035/unified-communications/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Capterra Australia","url":"https://www.capterra.com.au/","@type":"WebSite","@id":"https://www.capterra.com.au/#website","publisher":{"@id":"https://www.capterra.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Unified Communications Software","description":"Discover and compare Free Unified Communications Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.com.au/directory/31035/unified-communications/pricing/free/software","about":{"@id":"https://www.capterra.com.au/directory/31035/unified-communications/pricing/free/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.com.au/directory/31035/unified-communications/pricing/free/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/directory/31035/unified-communications/pricing/free/software#webpage","mainEntity":{"@id":"https://www.capterra.com.au/directory/31035/unified-communications/pricing/free/software#itemlist"},"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free Unified Communications Software","position":2,"item":"https://www.capterra.com.au/directory/31035/unified-communications/software","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/31035/unified-communications/pricing/free/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Free Unified Communications Software - Capterra Australia 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zoho Workplace","position":1,"description":"Zoho Workplace is an enterprise collaboration suite integrating email, file management, chat, office applications, and video conferencing. It offers secure email, cloud-based file sharing, real-time messaging, and a full office suite for documents, spreadsheets, and presentations. Video conferencing supports remote and hybrid work.\nThe platform allows seamless integration across tools, enabling teams to collaborate, join meetings, and manage tasks without switching apps. A unified dashboard centralizes communication for easy access.\nBuilt on a privacy-first infrastructure, Zoho Workplace provides enterprise-grade security with single sign-on, multi-factor authentication, and a password manager. It's scalable and customizable for different organizational needs. Features like live town halls and company forums enhance employee engagement and foster a connected work culture.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7656e15-6855-41a7-bee2-7620e48c5c8a.png","url":"https://www.capterra.com.au/software/1016077/zoho-workplace","@type":"ListItem"},{"name":"3CX","position":2,"description":"3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost.\nChoose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.capterra.com.au/software/158704/3cx","@type":"ListItem"},{"name":"Zenzap","position":3,"description":"Zenzap is a professional work chat app that helps you unify all your team communication into one place that’s as easy as texting, while having the structure and security that businesses need.\n\nCreate specific group chats for topics or projects so information is always easy to find. Bridge the gap between talk and action by turning messages into tasks instantly within the chat. To prevent burnout, working hours settings let you pause notifications when staff are off the clock.\n\nProtect company data and ensure GDPR compliance. Unlike personal apps, where data lives on phones, Zenzap stores history and files securely in the cloud, under business control. \n\nAdmins can add or remove staff in a click. Plus, Zenzap integrates with your existing tools to streamline daily operations. \n\nKeep your team connected and in sync by bringing all your conversations and tasks into one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6f610b0b-97ab-43f6-8db2-e9f07871b4fc.png","url":"https://www.capterra.com.au/software/1064060/zenzap","@type":"ListItem"},{"name":"Slack","position":4,"description":"Work more efficiently with internal and external stakeholders in topic-based channels designed to drive transparency and alignment. Support asynch communication with nuance through clips which are 5 minute audio or video messages, and get your team together quickly in a spontaneous connection and collaboration instance with Huddles. Additionally, teams and individuals can use Slack Canvas, a persistent surface across all conversations where notes, links, images and videos can be curated and accessed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.com.au/software/135003/slack","@type":"ListItem"},{"name":"Zoom Workplace","position":5,"description":"Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.\n\nOptimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b1157315-f28a-43d1-8620-7c0627e54780.jpeg","url":"https://www.capterra.com.au/software/144037/zoom-video-conferencing","@type":"ListItem"},{"name":"Microsoft Teams","position":6,"description":"Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1132ef5c-7a9a-410d-adfb-bc4cb2e69a18.png","url":"https://www.capterra.com.au/software/168668/microsoft-teams","@type":"ListItem"},{"name":"Webex Suite","position":7,"description":"Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite. \n\nAll workloads in the  Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.capterra.com.au/software/733/webex","@type":"ListItem"},{"name":"Workplace from Meta","position":8,"description":"Looking for smarter communication software? Automatically assign people to FYI groups to make sure that internal announcements reach the most relevant audience. With \"Mark as important\", you can even boost group posts from senior execs. Not only will they hit the top of the News Feed for group members, we'll send email notifications then follow up with engagement metrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9158f690-b30c-4217-9e59-db3bcd7024a0.jpeg","url":"https://www.capterra.com.au/software/168669/workplace","@type":"ListItem"},{"name":"Bitrix24","position":9,"description":"Bitrix24 is probably world's only free unified communications software. It's available both in cloud and on premise. And you get everything: enterprise social network, company instant messenger, telephony (PBX), video chat and video conferencing, email server, file sharing and project management. If something is used for communication and collaboration, chances are it's one of the 30+ free UC tools available inside Bitrix24. API, content management and open source code is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.au/software/113540/bitrix24","@type":"ListItem"},{"name":"Lime Connect","position":10,"description":"Lime Connect (formerly Userlike) is the leading German platform for AI-powered support automation, WhatsApp marketing, and customer messaging across all channels. \n\nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n\nAll messages from website chat, WhatsApp, email, and more are managed in the central Message Center, with professional service features, accessible via desktop and our mobile app.\n\nAdditional tools like WhatsApp Campaigns allow businesses to reach customers directly with personalized updates and offers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.com.au/software/131558/userlike-live-chat","@type":"ListItem"},{"name":"Livestorm","position":11,"description":"Livestorm enables powerful, yet pain-free video engagements at scale. \n\nOur end-to-end video engagement platform enables organizations to create professional video engagements that can be easily managed in one place.\n\nIt's a browser-based platform that doesn't require a download, or setup. You can use Livestorm for on-demand, live, or pre-recorded meetings or events.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27c8c6f9-a992-42bf-9981-850c12c31765.png","url":"https://www.capterra.com.au/software/153937/livestorm","@type":"ListItem"},{"name":"Flock","position":12,"description":"Unify team communication with Flock! Email less and get more work done. From instant messaging to creating channels to integrating with your favorite external apps like Google, MailChimp, Dropbox, Jira, Trello and more - organize all your work streams with Flock. Flock is a powerful work tool that comes loaded with built-in features like Shared To-Dos, Reminders, Notes, Polls and more! Start for FREE","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c578e594-a20e-47cf-9d0e-b898fe3132b1.png","url":"https://www.capterra.com.au/software/151072/flock","@type":"ListItem"},{"name":"Vonage Business Communications","position":13,"description":"A long-time industry leader in VoIP, Vonage also provides business integrations and unified communications features that stack up well against the competition. Vonage Business Communications is a strong offering for SMB organizations looking for an entire unified communications platform that enables users to connect by voice, messaging, SMS, and video. The scalable solution helps companies deliver secure, global customer communications experiences to over 35 countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9f3e9e0-d40d-45fc-a1d5-7bd28b6a54ff.png","url":"https://www.capterra.com.au/software/159047/vonage-business","@type":"ListItem"},{"name":"Pumble","position":14,"description":"Communication in Pumble is synced across devices - it's available on mobile, web, or desktop. Start by messaging others directly, or participating in group discussions via channels. Pumble facilitates communication with members outside of your organization, too. Simply grant them guest access to your workspace, and set restrictions on what they can access, and for how long. Avoid unnecessary email threads, and switch to Pumble where every message is forever saved. Learn more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac28268b-7130-4d77-af49-72f9a150bfd4.png","url":"https://www.capterra.com.au/software/218055/pumble","@type":"ListItem"},{"name":"Mattermost","position":15,"description":"Mattermost provides enterprise-grade collaboration solutions for the worlds leading organizations for their mission-critical work. Our private, hybrid and public cloud solutions offer secure, configurable, highly scalable messaging across web, mobile and PC with archiving, search, and deep integration across in-house systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/83818d5f-7118-419a-895a-ab7e7b0134cd.jpeg","url":"https://www.capterra.com.au/software/170524/mattermost","@type":"ListItem"},{"name":"Rocket.Chat","position":16,"description":"Move away from messy email threads and multiple chatting platforms. Improve your digital workstream with a platform that respects privacy and offers total control of your data, bringing messages, video conference, files and bots together. Never lose track of important information again.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69b2aa2f-9a1e-42f8-a445-90369f2dc4bc.png","url":"https://www.capterra.com.au/software/161575/rocket-chat","@type":"ListItem"},{"name":"Missive","position":17,"description":"Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? \n\nWhat if your business could manage all your email accounts, including its mailboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place?\n\nMissive is inbox collaboration for teams that run on email—eliminating chaos and ensuring everyone is aligned. Our powerful tool simplifies collaboration and boosts productivity, breaking down silos between your business's internal and external communications. We help your team work together effortlessly. \n\nUsed by over 4500 businesses, including accounting firms, logistics companies, travel agencies, and start up tech companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.capterra.com.au/software/152884/missive","@type":"ListItem"},{"name":"Crisp","position":18,"description":"Build your own multichannel AI-powered customer platform through Crisp and start to engage with your customers and leads seamlessly.\nWith our Team Inbox, Crisp lets you centralize 12+ channels into one place to make things simple for your teams and your customers.\nThrough a wide range of features, we simplify the way you help your leads and customers to unlock hypergrowth through conversational experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.capterra.com.au/software/151292/crisp","@type":"ListItem"},{"name":"Hiver","position":19,"description":"Hiver is a modern AI customer service platform that also doubles as a unified communication tool. \n\nIt allows teams to manage external requests and internal discussions in one unified place, reducing reliance on separate apps. Hiver’s Notes feature lets team members add contextual comments to email conversations, so internal discussions stay tied to the specific thread without extra emails or Slack messages. Shared Drafts make it possible for multiple teammates to co-write and refine responses together, ensuring consistency and alignment. \n\nAutomation and workflow management reduce manual effort by categorizing and assigning emails with rule-based logic. Customizable Views give everyone clear visibility into tasks and priorities, preventing important conversations from slipping through the cracks. With detailed analytics and reporting, teams can track response and resolution times, monitor workload distribution, and identify ways to improve collaboration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.com.au/software/142975/hiver","@type":"ListItem"},{"name":"Zoho Cliq","position":20,"description":"Zoho Cliq is a business collaboration software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business positively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ad8ef27-d58d-47ff-bfa9-28a293d2d243.png","url":"https://www.capterra.com.au/software/167639/zoho-cliq","@type":"ListItem"},{"name":"Bria","position":21,"description":"Bria is a feature-rich softphone that offers unified communications through advanced call capabilities like transfer and forwarding. The software includes team messaging for group chats and file sharing. A key benefit is its cloud provisioning, which allows users to configure settings in the cloud, simplifying deployment and management for IT administrators. \n\nBria features encrypted voice and messaging for secure communications. It provides call analytics and integrates with various PBX, VoIP, and headset providers, extending existing voice infrastructure. The softphone can also be customized or integrated with other applications via the desktop API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/534a3c42-2df7-44f0-a28f-0d1e17ebd7f1.png","url":"https://www.capterra.com.au/software/158718/bria","@type":"ListItem"},{"name":"Zoho SalesIQ","position":22,"description":"Zoho SalesIQ is an all-in-one, AI-powered live chat and analytics platform that helps businesses improve engagement with their customers. The platform provides live chat, chatbots, and integration with Instant Messaging (IM) channels, CRM, help desk software, and more to communicate with every site visitor at every stage of the customer lifecycle.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f313d648-d4db-4341-91c4-4600dfd08380.png","url":"https://www.capterra.com.au/software/168135/zoho-salesiq","@type":"ListItem"},{"name":"AirSend","position":23,"description":"AirSend brings chat, voice and video calling, file sharing, task management, and more into one workspace so you can easily collaborate with team members and clients. Send private messages and have calls. Organize and share files. Track open items and finish your to-do list. With AirSend, you can get work done in-office or remotely and unify all your communications for easy collaboration. Desktop, iPhone & Android apps available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f09a5632-e7d2-42c2-9131-00eb575ce6c7.png","url":"https://www.capterra.com.au/software/200451/airsend","@type":"ListItem"},{"name":"CxEngage","position":24,"description":"Create a consistent communications experience with one video, web and audio conference solution. Lifesize helps companies like LinkedIn and Yelp reduce costs, support time, and clutter. We also provide low-cost solutions so small start-ups can get high quality unified communications software without going over budget.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98289597-9672-4b18-9507-bab48bd73912.webp","url":"https://www.capterra.com.au/software/157026/lifesize","@type":"ListItem"},{"name":"Plivo","position":25,"description":"Plivo offers a simple, fast, and scalable way to modernize customer communications. More than 70,000 businesses use Plivo to quickly integrate SMS and Voice technology without overhauling their existing knowledge base, systems or teams. Plivo has direct relationships with over 1600 carrier networks in 190 countries and brings together deep telecommunications and modern software development experience to address the needs of today's businesses - quality, scale, speed, and agility.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1fcb2722-883d-4391-8121-9c19ce6b3949.png","url":"https://www.capterra.com.au/software/164618/plivo","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/31035/unified-communications/pricing/free/software#itemlist","numberOfItems":25}
</script>