Review Management Software

This information was sourced from verified user reviews of ReviewTrackers

Ease of Use 4.7
Customer Service 4.7
Value for Money 4.6

Verified reviewers

"Team is incredibly responsive. As platforms such as Facebook, Google and Yelp continue to make..." Read the full review

Brett

Regional Operations Educator in US

This information was sourced from ReviewTrackers

Review Notification
Response Management
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Campaign Management

This information was sourced from verified user reviews of ReviewTrackers

Pros:

Easy to manually add review sources instead of waiting for integration. Read more

Cons:

Not being able to reply instantly and being forced to log in on the specific account instead of just one main account that auto logs all. Read more

This information was sourced from ReviewTrackers

Who Uses ReviewTrackers?

Healthcare, restaurants, automotive, consumer services, finance, insurance and hospitality are just a few of the many industries we serve.

Countries available

Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia , Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Brunei, Bulgaria, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Malaysia, Maldives, Malta, Marshall Islands, Martinique, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Myanmar (Burma), Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Samoa, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Thailand, Timor-Leste, Tonga, Trinidad & Tobago, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Åland Islands and 164 others

Languages

English

DoctorConnect

4.8 (70)

This information was sourced from verified user reviews of DoctorConnect

Ease of Use 4.8
Customer Service 4.8
Value for Money 4.8

"I like that I can send out mass notifications to patients when a doctor needs to reschedule for the..." Read the full review

Anonymous reviewer

This information was sourced from DoctorConnect

Review Notification
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This information was sourced from verified user reviews of DoctorConnect

Pros:

The product is very easy to use. DoctorConnect integrated well with our practice management software. Read more

Cons:

Difficult to integrate with our current software system making more work. Read more

This information was sourced from DoctorConnect

Who Uses DoctorConnect?

General Family Medical Dental Orthopaedics Mental Health Multi-Specialty Hospitals Pediatric Urology Psychologist

Countries available

Anguilla, Antigua & Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada , Cayman Islands, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Peru, Puerto Rico, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, US Virgin Islands, United Kingdom, United States and 31 others

Languages

English, Spanish

Local product

Okendo

4.8 (212)

Local product

This information was sourced from verified user reviews of Okendo

Ease of Use 4.8
Customer Service 4.8
Value for Money 4.6

Verified reviewers

"I work at a Shopify+ agency and we use Okendo's products extensively for our merchants. We have..." Read the full review

David

COO in New Zealand

This information was sourced from Okendo

Review Notification
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This information was sourced from verified user reviews of Okendo

Pros:

I am a BIG FAN of Okendo. I was previously using a competitors program and paying way too much money. Read more

Cons:

Limited features, can not connect reviews to google. Read more

This information was sourced from Okendo

Who Uses Okendo?

Okendo is used by 11,000+ of Shopify's fastest-growing brands.

Countries available

Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden , United Kingdom, United States and 2 others

Languages

English

ReputationStacker

4.9 (31)

This information was sourced from verified user reviews of ReputationStacker

Ease of Use 4.6
Customer Service 4.8
Value for Money 4.7

Verified reviewers

"Since I began using Reputation Stacker for my business and it has been such a great experience! The..." Read the full review

Thomas

advisory board in US

This information was sourced from ReputationStacker

Review Notification
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This information was sourced from verified user reviews of ReputationStacker

Pros:

Easy to use and customer service is very good. Billing is a bit difficult to navigate, but overall a very effective software. Read more

Cons:

Initially, found the software a little difficult to navigate as a first time user. Read more

This information was sourced from ReputationStacker

Who Uses ReputationStacker?

Local businesses, healthcare practices, real estate agents, lawyers, and contractors.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

English

Text Request

4.6 (1,195)

This information was sourced from verified user reviews of Text Request

Ease of Use 4.6
Customer Service 4.7
Value for Money 4.6

Verified reviewers

"Overall, I am very pleased with Text Request and the variety of features they provide to enhance..." Read the full review

Ben

Marketing and Communications Specialist in US

This information was sourced from Text Request

Review Notification
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This information was sourced from verified user reviews of Text Request

Pros:

It has been great for mid size company and large contact base. Read more

Cons:

I just tried to compose a NEW message to a current client on my phone and can't figure out how. I can respond to any message I already have but can't create a new message. Read more

This information was sourced from Text Request

Who Uses Text Request?

Businesses that need a better way to connect with customers and employees.

Countries available

Canada, US Virgin Islands, United States

Languages

English

Trustpilot

4.5 (1,179)

This information was sourced from verified user reviews of Trustpilot

Ease of Use 4.6
Customer Service 4.3
Value for Money 4.2

Verified reviewers

"Trustpilot has a very user-friendly UI and UX on their main dashboard. I also really like the UI..." Read the full review

Mai

Software Product Manager in Germany

This information was sourced from Trustpilot

Review Notification
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This information was sourced from verified user reviews of Trustpilot

Pros:

Ease of use, customer support, online resources and, most importantly, completely customizable solutions that allow us to maximize all customer touchpoints. Read more

Cons:

Sometimes reviews are blocked or blurred out which makes me wonder what is actually missing. Read more

This information was sourced from Trustpilot

Who Uses Trustpilot?

Trustpilot serves all of the Internet economy. - Ecommerce - Retail - Financial services - Consumer services - Consumer goods - Insurance -...

Countries available

Australia, Austria, Belgium, Brazil, Canada, Denmark, France, Germany, Ireland, Italy , Lithuania, Netherlands, New Zealand, Spain, Sweden, Switzerland, United Kingdom, United States and 8 others

Languages

Danish, Dutch, English, French, German, Italian, Spanish, Swedish

Jobber

4.5 (937)

This information was sourced from verified user reviews of Jobber

Ease of Use 4.5
Customer Service 4.5
Value for Money 4.4

Verified reviewers

"Great. very happy and we make many decisions in how we operate based on how Jobber helps us..." Read the full review

David

Owner in US

This information was sourced from Jobber

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This information was sourced from verified user reviews of Jobber

Pros:

It is hard to really put a price on the value that brings. When it comes to the daily features needed to operate a successful service business, Jobber has them all (almost!). Read more

Cons:

The problem is there is no pricing function in the description area for estimating your job. Read more

This information was sourced from Jobber

Who Uses Jobber?

Jobber is ideal for established and growing home service businesses seeking better organization, mobile access, efficient scheduling, automated...

Countries available

Australia, Canada, Ireland, New Zealand, South Africa, United Kingdom, United States

Languages

English

Birdeye

4.7 (665)

This information was sourced from verified user reviews of Birdeye

Ease of Use 4.7
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"Birdeye has been great in communications now that I have a dedicated rep. Her help each month is..." Read the full review

Fred

Owner in US

This information was sourced from Birdeye

Review Notification
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This information was sourced from verified user reviews of Birdeye

Pros:

We chose Birdeye because of its ability to integrate with our clients dental softwares. Read more

Cons:

Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is. It could be user error, but IDK. Read more

This information was sourced from Birdeye

Who Uses Birdeye?

Birdeye is the leading AI-powered reputation and social media management platform for local brands.

Countries available

Australia, Canada, Mexico, New Zealand, Puerto Rico, United Kingdom, United States

Languages

English

Weave

4.3 (598)

This information was sourced from verified user reviews of Weave

Ease of Use 4.5
Customer Service 3.9
Value for Money 4.1

Verified reviewers

"Super happy with it and wish more businesses used it." Read the full review

Mathew

Reception in Canada

This information was sourced from Weave

Review Notification
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This information was sourced from verified user reviews of Weave

Pros:

Easy to use, saved us a ton of money on credit card processing. Makes my job easier even when closed. Read more

Cons:

The customer support is lacking and the fact when you have a problem and there is no manager to talk to is not helpful. Read more

This information was sourced from Weave

Who Uses Weave?

Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators-- Weave is...

Countries available

Canada, United States

Languages

English

Podium

4.3 (511)

This information was sourced from verified user reviews of Podium

Ease of Use 4.3
Customer Service 4.1
Value for Money 3.9

Verified reviewers

"Overall, it's really good. I'm a big fan of feeling valued as a customer, and I don't feel valued,..." Read the full review

Kevin

VP of Marketing in US

This information was sourced from Podium

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This information was sourced from verified user reviews of Podium

Pros:

I was very pleased with the results after the first couple months. It easily integrated with our point of sale system and ALL of our staff used the link to request feedback from our customers. Read more

Cons:

Inability to interface with Facebook for payments. Read more

This information was sourced from Podium

Who Uses Podium?

Automotive, health and wellness, home services, and retail industries.

Countries available

Australia, Canada, United States

Languages

English

Thryv

4.2 (501)

This information was sourced from verified user reviews of Thryv

Ease of Use 4.1
Customer Service 4.2
Value for Money 4.0

Verified reviewers

"The ability to get a deep dive look into companies due to the precious software capabilities given..." Read the full review

Lindsey Raye

Automation Specialist in US

This information was sourced from Thryv

Review Notification
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This information was sourced from verified user reviews of Thryv

Pros:

Thryv was easy to use once you became familiar with how things worked. The integration in the business was made easy with the help from Thryv. Read more

Cons:

It can not connect to a dialer system which i need really bad may have to get another crm due to this issue. Read more

This information was sourced from Thryv

Who Uses Thryv?

Being a small business owner can be overwhelming. At Thryv, we created simple software to help you get organized, communicate with your customers,...

Countries available

Australia, Barbados, Canada, Cayman Islands, United States

Languages

English, Spanish

Yotpo

4.6 (365)

This information was sourced from verified user reviews of Yotpo

Ease of Use 4.4
Customer Service 4.5
Value for Money 4.0

Verified reviewers

"One of the things that really sets Yotpo apart is their commitment to staying up-to-date with the..." Read the full review

Manjulika

Equity Trader in India

This information was sourced from Yotpo

Review Notification
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Campaign Management

This information was sourced from verified user reviews of Yotpo

Pros:

I really love that I can set up to send reminders to my customers to leave a review. Also to offer a discount if they leave a review AND share to social media. Read more

Cons:

YOTPO can be a little bit intimidating to dive into, but with a bit of effort you will be off and running. Read more

This information was sourced from Yotpo

Who Uses Yotpo?

Yotpo helps more than 30,000 brands like Princess Polly, Rothy’s, Moroccanoil, and Steve Madden build stronger customer relationships that drive...

Countries available

Australia, Belgium, Brazil, Canada, Denmark, Finland, Germany, Ireland, Israel, Japan , Mexico, Netherlands, New Zealand, Norway, Sweden, Switzerland, United Kingdom, United States and 8 others

Languages

Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian , Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish and 7 others

Swell

4.6 (351)

This information was sourced from verified user reviews of Swell

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"We love the product and feel like they really listen to their customers!" Read the full review

Mason

Assistant Manager in US

This information was sourced from Swell

Review Notification
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This information was sourced from verified user reviews of Swell

Pros:

We switched from Podium to Swell and are so happy we did. We are saving tons of money for the same level of service. Read more

Cons:

I think it asks people too many times to leave a review if they don't respond to the first message. Read more

This information was sourced from Swell

Who Uses Swell?

Swell is built for healthcare and dental providers with anywhere from 1 to 1000+ locations. Other users are businesses with a physical presence that...

Countries available

Australia, Canada, New Zealand, United States

Languages

English

Broadly

4.8 (336)

This information was sourced from verified user reviews of Broadly

Ease of Use 4.8
Customer Service 4.8
Value for Money 4.7

Verified reviewers

"I've really been enjoying Broadly's product for getting feedback from clients on every visit we do,..." Read the full review

Jonathan

Board Member in US

This information was sourced from Broadly

Review Notification
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This information was sourced from verified user reviews of Broadly

Pros:

Easy to install, integrates with our CRM system and support gets back in touch with immediately. Not mention we received 6 reviews in a month. Read more

Cons:

I was worried at first that clients leaving a review would be put off by additional requests for reviews on other sites but that hasn't been an issue. Read more

This information was sourced from Broadly

Who Uses Broadly?

Local businesses. Industries include: Animal Services, Automotive, Business & Professional Services, Construction, Dental & Medical, Home Services,...

Countries available

United States

Languages

English

SpotOn

4.3 (334)

This information was sourced from verified user reviews of SpotOn

Ease of Use 4.2
Customer Service 4.3
Value for Money 4.2

Verified reviewers

"The customer service is top notch. Every time I call in, whoever is on the other line is always..." Read the full review

Christopher

General Manager in US

This information was sourced from SpotOn

Review Notification
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This information was sourced from verified user reviews of SpotOn

Pros:

Ease of use and price point. Team of support very strong. Read more

Cons:

This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all. Read more

This information was sourced from SpotOn

Who Uses SpotOn?

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal...

Countries available

Mexico, United States

Languages

English

Nicereply

4.7 (286)

This information was sourced from verified user reviews of Nicereply

Ease of Use 4.7
Customer Service 4.7
Value for Money 4.7

Verified reviewers

"The reviews we receive from customers on Nicereply is really helpful in gauging how our agents..." Read the full review

Michelle

Instagram Lead & Senior Agent in US

This information was sourced from Nicereply

Review Notification
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This information was sourced from verified user reviews of Nicereply

Pros:

No registration for customers and so on. Very easy to use and price is so positive for our small business. Read more

Cons:

There's functionality not yet included that's present in other platforms that do this, and a few stopping points. Read more

This information was sourced from Nicereply

Who Uses Nicereply?

Companies focused on becoming champions of customer experience. If your company is looking for a platform providing multiple survey distributions,...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew , Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian and 15 others

Superchat

4.8 (277)

This information was sourced from verified user reviews of Superchat

Ease of Use 4.7
Customer Service 4.9
Value for Money 4.4

Verified reviewers

"Superchat has greatly enhanced our communication process. The integration of note-taking right..." Read the full review

Thomas

CEO in Germany

This information was sourced from Superchat

Review Notification
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This information was sourced from Superchat

Who Uses Superchat?

Superchat can be used by any company, regardless of the industry in which it operates.

Countries available

Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia , Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom, Vatican City, Åland Islands and 43 others

Languages

English, French, German, Spanish

Influitive

4.7 (250)

This information was sourced from verified user reviews of Influitive

Ease of Use 4.5
Customer Service 4.8
Value for Money 4.5

Verified reviewers

"Influitive helps us communicate with our customers in a meaningful way at scale and reward them for..." Read the full review

Jessica

Customer Advocacy Program Manager in Canada

This information was sourced from Influitive

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This information was sourced from verified user reviews of Influitive

Pros:

Overall great platform with challenges well integrated with the entire platform from local challenges contained to just the hub to social challenges for a wider impact. Read more

Cons:

The reporting can be a bit hard to understand and has limitations. Read more

This information was sourced from Influitive

Who Uses Influitive?

Influitive's customers include some of the fastest-growing B2B companies, like IBM, Cisco, ADP, and Adobe. Read their testimonials and results on our...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Solomon Islands, Somalia, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 206 others

Languages

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

XM for Customer Experience

4.6 (250)

This information was sourced from verified user reviews of XM for Customer Experience

Ease of Use 4.4
Customer Service 4.7
Value for Money 4.5

Verified reviewers

"It is a powerful software, intuitive in many aspects, the surveys have a level of customization of..." Read the full review

Andrea

Process Engineer in Chile

This information was sourced from XM for Customer Experience

Review Notification
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This information was sourced from verified user reviews of XM for Customer Experience

Pros:

Easy to use, many options for collecting surveys, and cost efficient. Read more

Cons:

With so much functionality it can be easy to mess up logic in surveys. Also sharing across surveys is a pain and doesn't allow you to transfer ownership. Read more

This information was sourced from XM for Customer Experience

Who Uses XM for Customer Experience?

Businesses of all sizes and industries seeking to deliver unparalleled customer experiences at scale.

Countries available

Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica , France, Germany, India, Ireland, Italy, Japan, Mexico, Netherlands, Puerto Rico, Spain, Switzerland, United Arab Emirates, United Kingdom, United States, Venezuela and 15 others

Languages

Chinese, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Korean , Spanish, Traditional Chinese and 2 others

Grade.us

4.8 (250)

This information was sourced from verified user reviews of Grade.us

Ease of Use 4.7
Customer Service 4.8
Value for Money 4.6

Verified reviewers

"First of all, I would like to mention that I have not started actively using Grade.us yet. However,..." Read the full review

Senne

Entrepreneur in Belgium

This information was sourced from Grade.us

Review Notification
Response Management
Social Sharing
Campaign Management

This information was sourced from verified user reviews of Grade.us

Pros:

Not only is GradeUs the least expensive, it has all the features we could ask for. It’s also pretty easy/intuitive to use. Read more

Cons:

Rather expensive, especially if you have to factor in exchange rates. Support is limited to their head office location hours so not ideal for people in other world regions. Read more

This information was sourced from Grade.us

Who Uses Grade.us?

Grade.us lets agencies and marketers manage hundreds of clients/locations in one dashboard. We cover industries including auto, healthcare, home and...

Countries available

Australia, Canada, United Kingdom, United States

Languages

Danish, Dutch, English, French, German, Italian, Polish, Portuguese, Romanian, Spanish

SOCi

4.5 (250)

This information was sourced from verified user reviews of SOCi

Ease of Use 4.3
Customer Service 4.4
Value for Money 4.3

Verified reviewers

"Everything I can see in one stop. The Reputation Dashboard is AMAZING!! I love being able to search..." Read the full review

Danielle

Marketing and Training Director in US

This information was sourced from SOCi

Review Notification
Response Management
Social Sharing
Campaign Management

This information was sourced from verified user reviews of SOCi

Pros:

I love that SOCi integrates so much of our business presence online in one place. From reviews, social media, calender's and more its a one stop shop. Read more

Cons:

Never heard from him again. Very unprofessional on both fronts. Read more

This information was sourced from SOCi

Who Uses SOCi?

We empower multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages. Ideal...

Countries available

Canada, United States

Languages

English

Solutionreach

3.8 (234)

This information was sourced from verified user reviews of Solutionreach

Ease of Use 3.9
Customer Service 3.6
Value for Money 3.5

Verified reviewers

"It sync with our EHR every 2 hours to scan for changes. It has mostly eliminated the need for..." Read the full review

Chad

Optometrist in US

This information was sourced from Solutionreach

Review Notification
Response Management
Social Sharing
Campaign Management

This information was sourced from verified user reviews of Solutionreach

Pros:

Easy way to send out notifications such as appointment reminders and other things you want to share with your patients. Read more

Cons:

Can be difficult to maneuver from time to time due to updates/ modifications made to the programing. Read more

This information was sourced from Solutionreach

Who Uses Solutionreach?

Solutionreach is built for medical practices and healthcare enterprises seeking to connect with their patients, with simpler scheduling, reminders,...

Countries available

United States

Languages

English

Brand24

4.7 (196)

This information was sourced from verified user reviews of Brand24

Ease of Use 4.7
Customer Service 4.8
Value for Money 4.5

Verified reviewers