---
description: Discover and compare Customer Communications Management Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Customer Communications Management Software for Mac - Price comparison & Reviews - Capterra Australia 2026
---

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# Customer Communications Management Software

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> Customer Communication Management software streamlines, automates, and tracks customer outreach efforts of an organization.

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## Products

1. [Epicor Service CRM](https://www.capterra.com.au/software/216508/mechanicnet) — 5.0/5 (1 reviews) — Epicor Service CRM (formerly known as MechanicNet) is a web-based solution that helps auto businesses remain connected with customers.
2. [Sigma Voice](https://www.capterra.com.au/software/1021001/sigma-voice) — 4.0/5 (1 reviews) — Voice broadcasting platform for making automated phone calls, auto-attending incoming callers, record messages and more.
3. [Dynamics 365 Sales](https://www.capterra.com.au/software/1026813/dynamics-365-sales) — 5.0/5 (1 reviews) — Insights-based solution for sales acceleration designed to enable individualized selling at scale.
4. [ChatLingual](https://www.capterra.com.au/software/1030839/chatlingual) — 4.0/5 (1 reviews) — ChatLingual’s multilingual customer support software offers real-time customer interactions in 100+ languages for global enterprises.
5. [Experia](https://www.capterra.com.au/software/1031395/experia) — 5.0/5 (1 reviews) — Experia is a cloud customer engagement application through digital and social networks.
6. [Assertive Business](https://www.capterra.com.au/software/1046488/assertive-business) — 4.0/5 (1 reviews) — Assertive Business is a customer communication management solution that helps businesses connect with customers.
7. [roombriks](https://www.capterra.com.au/software/1068986/roombriks) — 5.0/5 (1 reviews) — The AI notes app for anyone in back-to-back meetings.
8. [Customer Communications Manager](https://www.capterra.com.au/software/151695/customer-communications-manager) (0 reviews) — Customer Communications Manager empowers businesses to manage the engagement and communication with customers across multiple channels
9. [Smartz Commz](https://www.capterra.com.au/software/169550/smartz-chat) (0 reviews) — A complete integrated voice and omnichannel platform. Increase sales and customer loyalty on a single platform.
10. [Ambit AI](https://www.capterra.com.au/software/183272/ambit-ai) (0 reviews) — Ambit delivers customer service at scale through automated conversations that customers love.
11. [Digitaleo](https://www.capterra.com.au/software/186907/digitaleo) (0 reviews) — It is the only marketing tool that already have 6 canals of communication integreted \!
12. [Telecmi](https://www.capterra.com.au/software/191986/telecmi) (0 reviews) — A business phone system for global enterprise communications
13. [ChayAll](https://www.capterra.com.au/software/205914/chayall) (0 reviews) — Use WhatsApp, Messenger or many other chat app to optimize your communication with leads and customers.
14. [Alchem-E Dashboard](https://www.capterra.com.au/software/212425/alchem-e-dashboard) (0 reviews) — The Alchem-e platform is a dynamic CCM software that supports the production and distribution of customer communications in print.
15. [Jix](https://www.capterra.com.au/software/212023/jix) (0 reviews) — Chatbot Kim gets your staff ready for AI Basics within 30 minutes\! Available via cloud, on-premise, SCORM, browser or iFrame.
16. [INEXSO ERM](https://www.capterra.com.au/software/217991/inexso-erm) (0 reviews) — Enterprise response management system to help organizations monitor email etc, assign to agents and manage personalized responses.
17. [Echofin](https://www.capterra.com.au/software/219247/echofin) (0 reviews) — Chat-focused, community management platform for financial teams.
18. [Antelope Systems](https://www.capterra.com.au/software/1018300/antelope-systems) (0 reviews) — Antelope offer CRM solutions, unique lead management tools, Ninja, Financials, KYC, Communication, and PSP integrations all in one.
19. [CEQUENS](https://www.capterra.com.au/software/1021204/cequens-multichannel-chat) (0 reviews) — CEQUENS is a leading provider of AI-driven communication solutions dedicated to empowering businesses with innovative and customer-cent
20. [Metaforce](https://www.capterra.com.au/software/1027783/metaforce) (0 reviews) — Customer communication management platform designed to centralize all written communications
21. [Grypp](https://www.capterra.com.au/software/1033880/grypp) (0 reviews) — Grypp is a DXP solutions company providing customer engagement technology to contact centers, globally.
22. [Webio](https://www.capterra.com.au/software/1035803/webio) (0 reviews) — Webio provides conversational AI for customer engagement, automated debt collection and payments across multiple digital channels.
23. [URVA Connect](https://www.capterra.com.au/software/1040469/urva-connect) (0 reviews) — Enhance customer communication with URVA Connect - merge messages from WhatsApp, FB Messenger, Instagram DM, SMS, and more in one place
24. [Woonig](https://www.capterra.com.au/software/1041748/woonig) (0 reviews) — Woonig is a “Software as a Service” communication and interaction platform for real estate property management.
25. [Pega Customer Decision Hub](https://www.capterra.com.au/software/1041950/pega-customer-decision-hub) (0 reviews) — Customer Decision Hub provides an “Always-On Brain” for your business – unifying your data, analytics, and channels.

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## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [SMS Marketing Software](https://www.capterra.com.au/directory/30842/sms-marketing/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [All Categories](https://www.capterra.com.au/directory)

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The platform is modular allowing customers to select the features and functionalities they need. Customers can produce, distribute, notify, sign, and archive all types of customer communication – from print and PDF to interactive digital dialogs – using their existing data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44c376f7-a3d5-4013-bccc-7655c6e18aa2.png","url":"https://www.capterra.com.au/software/1027783/metaforce","@type":"ListItem"},{"name":"Grypp","position":21,"description":"Grypp is a DXP solutions company providing customer engagement technology to contact centers, globally. \n\nBringing interactive digital capability to everyday conversations, Grypp enables contact center agents to combine voice, visuals & interaction to better serve and sell more. 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Acting as the ‘central intelligence hub’, Webio orchestrates all the elements needed to have successful customer conversations, and it makes difficult conversations easy by enabling the credit industry to positively and empathetically engage in-debt and  vulnerable customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0554b40-45a6-48a7-a001-88fa2c71988d.png","url":"https://www.capterra.com.au/software/1035803/webio","@type":"ListItem"},{"name":"URVA Connect","position":23,"description":"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, Instagram DM, twitter, Telegram, SMS, and more. 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