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description: Page 3 - See the list of the best Customer Success Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 3 - Customer Success Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](https://www.capterra.com.au/directory/30961/customer-success/software) > [Page 3](https://www.capterra.com.au/directory/30961/customer-success/software?page=3)

# Customer Success Software

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> Customer Success software helps companies ensure that their clients achieve the outcomes intended by these companies (such as customer retention and satisfaction).

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## Products

1. [Unless](https://www.capterra.com.au/software/176246/unless) — 4.7/5 (50 reviews) — UNLESS provides the leading AI-powered Customer Success Platform for Europe's financial services sector.
2. [3CLogic](https://www.capterra.com.au/software/121250/cloud-call-center) — 4.3/5 (49 reviews) — Leading Voice AI and Cloud Contact Center solution designed to help enterprises improve CX for customers and employees.
3. [MeltingSpot](https://www.capterra.com.au/software/218854/meltingspot) — 4.6/5 (49 reviews) — Enhance your Customer Success strategy, offering proactive, personalized training and in-app learning for better user engagement.
4. [LaunchBay](https://www.capterra.com.au/software/1064920/motion-io) — 4.8/5 (49 reviews) — The client experience platform for B2B teams. Branded portals, workflow automation, and real-time visibility — all in one place.
5. [Gainsight CS](https://www.capterra.com.au/software/148980/gainsight) — 4.4/5 (48 reviews) — Gainsight helps companies protect revenue and drive expansion with unified data, AI insights, and automated post-sale engagement.
6. [Aligned](https://www.capterra.com.au/software/1034238/aligned) — 4.9/5 (47 reviews) — Build personalized workspaces for each deal, uncover blindspots and win more deals.
7. [Ecosystems](https://www.capterra.com.au/software/144854/ecosystems) — 4.7/5 (44 reviews) — Ecosystems is the first revenue operating system (OS) built entirely on value.
8. [Chaty](https://www.capterra.com.au/software/1024481/chaty) — 5.0/5 (41 reviews) — Chaty is designed to help employees connect with customers on various messaging applications like WhatsApp, Facebook Messenger \& more.
9. [SmartKarrot](https://www.capterra.com.au/software/189459/smartkarrot) — 4.4/5 (37 reviews) — Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion
10. [Channels](https://www.capterra.com.au/software/141537/crazy-call) — 4.8/5 (36 reviews) — Channels is a data-driven Customer Success Software with free Web calls for you and your customers along with multiple other features.
11. [Skilljar Customer Education](https://www.capterra.com.au/software/136412/skilljar) — 4.6/5 (35 reviews) — Skilljar's external LMS enables businesses to deliver personalized learning programs and connect learning to revenue.
12. [SubscriptionFlow](https://www.capterra.com.au/software/197713/subscriptionflow) — 4.7/5 (35 reviews) — SubscriptionFlow is automated subscription management \& payment processing platform for businesses to manage recurring billing/payments
13. [Totango](https://www.capterra.com.au/software/123781/totango) — 3.7/5 (33 reviews) — Totango maximizes adoption, retention, and expansion with actionable insights, scalable tools, and customer engagement.
14. [SalesDirector.ai](https://www.capterra.com.au/software/170868/salesdirector-ai) — 4.5/5 (31 reviews) — Revenue Intelligence Data Platform used by B2B Sales teams to unleash intelligent sales data and analytics to the entire revenue stack.
15. [elevio](https://www.capterra.com.au/software/166667/elevio) — 4.6/5 (30 reviews) — Elevio is a self-service platform makes it easy to scale your customer success without hiring more support staff.
16. [Retently](https://www.capterra.com.au/software/151754/retently-nps) — 4.9/5 (30 reviews) — Track key CX metrics: NPS, CSAT \& CES, collect and provide valuable insights into your customer feedback.
17. [Planhat](https://www.capterra.com.au/software/149430/planhat) — 4.6/5 (28 reviews) — Planhat is a customer platform built to give insights, manage workflow and drive customer experience.
18. [Trengo](https://www.capterra.com.au/software/177967/trengo) — 4.1/5 (26 reviews) — Customer delight always wins.
19. [ModuleQ](https://www.capterra.com.au/software/1015336/moduleq) — 4.5/5 (26 reviews) — ModuleQ's People-Facing AI surfaces timely insights to front-line professionals by transforming Microsoft Teams into an Insights Hub.
20. [Netigate](https://www.capterra.com.au/software/127979/netigate) — 4.6/5 (25 reviews) — Analyse customer feedback to drive customer success and retention, and manage data in compliance with GDPR and strictest EU standards.
21. [eBanqo](https://www.capterra.com.au/software/1015991/ebanqo) — 4.2/5 (22 reviews) — A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels.
22. [Precursive OBX](https://www.capterra.com.au/software/1018023/precursive-obx) — 4.4/5 (21 reviews) — Cloud-based customer onboarding solution that assists firms with customer segmentation, task scheduling \& customized reporting.
23. [Acquire](https://www.capterra.com.au/software/146821/acquire) — 5.0/5 (20 reviews) — Web \& in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video \& voice.
24. [TaskRay](https://www.capterra.com.au/software/149604/taskray) — 4.3/5 (20 reviews) — TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce.
25. [Email Meter Enterprise](https://www.capterra.com.au/software/182763/email-meter-enterprise) — 4.8/5 (20 reviews) — Custom analytics dashboard for Customer Success to monitor and analyze email response times, SLAs and more\!

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## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Sales Enablement Software](https://www.capterra.com.au/directory/30798/sales-enablement/software)
- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30961/customer-success/software)
- [All Categories](https://www.capterra.com.au/directory)

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Based in Europe, it adheres to the strictest European regulations on data security, management, and privacy.\nOur customers are banks, healthcare providers, retailers, hospitality businesses, and more.\nIf you handle thousands of pieces of feedback in different languages, Netigate helps you place the voices of your customers at the centre of your busines","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e19a80b4-6aea-45af-9e8b-38dc68dfd0b3.png","url":"https://www.capterra.com.au/software/127979/netigate","@type":"ListItem"},{"name":"eBanqo","position":21,"description":"eBanqo is a customer engagement platform that:\n\n- Gives businesses an AI chatbot that responds to inquiries 24/7\n- Offers multichannel live chat that aggregates chats from the web, social and messaging apps in one dashboard\n- Provides automation to enable customers to onboard, purchase goods/services and resolve support issues from popular messaging apps and channels without speaking to a support rep.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d9d78d5-7d07-49d2-845c-e32fc58d0e5c.png","url":"https://www.capterra.com.au/software/1015991/ebanqo","@type":"ListItem"},{"name":"Precursive OBX","position":22,"description":"Taskfeed has merged with Precursive, combining our excellent Customer Onboarding project management app with the leading capacity planning & resource management tool. Taskfeed is now known as Precursive OBX.\n\nPrecursive OBX gives you complete visibility over information that counts most in SaaS Customer Onboarding so you can successfully manage your team, your customers, your processes & Salesforce tasks to deliver customer success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3e89faa0-5894-4a99-9bf3-d4ba3e47d3dd.jpeg","url":"https://www.capterra.com.au/software/1018023/precursive-obx","@type":"ListItem"},{"name":"Acquire","position":23,"description":"Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business  on any device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59e17f3e-c540-41a7-80ef-3c52fe71f627.png","url":"https://www.capterra.com.au/software/146821/acquire","@type":"ListItem"},{"name":"TaskRay","position":24,"description":"TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce.\n\nTaskRay helps businesses onboard customers faster and more efficiently. TaskRay's templating and automation functions help high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses build systems that scale - whether they have 100 customers or 10,000 customers.\n\nAnd, TaskRay also functions wonderfully as a full-suite project management solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/14584d35-0fda-4503-8210-6571647857de.png","url":"https://www.capterra.com.au/software/149604/taskray","@type":"ListItem"},{"name":"Email Meter Enterprise","position":25,"description":"The best way to track and analyze email response times, SLAs, sentiment analysis, shared mailbox analytics, and overall team's email productivity.\n\nEmail Meter is an email analytics platform that provides custom analytics dashboards for Customer Success with metrics tailored to your needs, ensuring data quality to make data-driven decisions without changing the way you currently use email.\n\nYou can also bring your metrics to your data visualization tool using your Big Query connector.\n\nWe support Google Workspace and Microsoft 365.\n\nThousands of users and hundreds of customers trust us, including Customer Success teams in Fortune 500 companies like Fujifilm and Avery Dennison.\n\nSchedule your demo today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2159185-2c9d-4f5d-8c8e-1501a3f2fc76.png","url":"https://www.capterra.com.au/software/182763/email-meter-enterprise","@type":"ListItem"}],"numberOfItems":25}
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