---
description: Discover and compare Free Remote Support Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Remote Support Software - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Free Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software)

# Remote Support Software

Canonical: https://www.capterra.com.au/directory/30928/remote-support/software

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> Remote Support software helps IT professionals provide remote computer support with tools like screen sharing, text chat, and monitoring. Other common features found in Remote Management tools include online meeting and training capabilities, audio and video recording, and drawing functionality. 

Remote Management software is related to Customer Relationship Management software, Customer Service software, Online CRM software, Knowledge Management software, Call Centre software, Help Desk software, Complaint Management software, Issue Tracking software, ITSM software, and Live Chat software. Find the best remote IT support software for your organisation in Australia.

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## Products

1. [Zoho Assist](https://www.capterra.com.au/software/181775/zoho-assist) — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
2. [ManageEngine Remote Access Plus](https://www.capterra.com.au/software/181353/manageengine-remote-access-plus) — 4.6/5 (59 reviews) — Remote Access Plus is a secure remote support solution that lets you remotely govern computers anywhere on the globe
3. [SuperOps](https://www.capterra.com.au/software/1017782/superopsai) — 4.6/5 (65 reviews) — SuperOps is an AI PSA-RMM platform unifying asset management, projects \& docs for MSPs \& IT teams, driving growth.
4. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
5. [TeamViewer ONE](https://www.capterra.com.au/software/122252/teamviewer) — 4.6/5 (11620 reviews) — TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
6. [Webex Suite](https://www.capterra.com.au/software/733/webex) — 4.4/5 (7396 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
7. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
8. [ScreenConnect](https://www.capterra.com.au/software/147830/ScreenConnect) — 4.7/5 (1895 reviews) — ScreenConnect provides the ability to view and control devices from anywhere there is an Internet connection.
9. [AnyDesk](https://www.capterra.com.au/software/149595/anydesk) — 4.6/5 (1781 reviews) — AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.
10. [Zoho Meeting](https://www.capterra.com.au/software/202121/zoho-meeting) — 4.6/5 (932 reviews) — A web conferencing solution that empowers you to host interactive online meeting, video conferencing and organize engaging webinars.
11. [JIRA Service Management](https://www.capterra.com.au/software/138769/jira-service-management) — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
12. [Supremo Remote Desktop](https://www.capterra.com.au/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
13. [Iperius Remote](https://www.capterra.com.au/software/219280/iperius-remote) — 4.3/5 (227 reviews) — Remote access software that helps ITPROS to provide assistance everywhere. Automatic Access, File Transfer, Multiple Connections.
14. [Zight](https://www.capterra.com.au/software/154298/cloudapp) — 4.6/5 (185 reviews) — Share information faster with visual context. Create, annotate, and share screenshots, videos, screen recordings, GIFs.
15. [RealVNC Connect](https://www.capterra.com.au/software/173752/vnc-connect) — 4.4/5 (167 reviews) — RealVNC Connect is the secure remote access and support solution, trusted by leading organizations worldwide.
16. [Getscreen.me](https://www.capterra.com.au/software/202036/getscreen-me) — 4.8/5 (156 reviews) — Getscreen.me perhaps the simplest and most convenient remote access software for administration, technical support and work from home.
17. [Crisp](https://www.capterra.com.au/software/151292/crisp) — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
18. [Faveo Helpdesk](https://www.capterra.com.au/software/147036/faveo-helpdesk) — 4.5/5 (117 reviews) — Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions.
19. [HelpWire](https://www.capterra.com.au/software/169762/helpwire) — 4.9/5 (79 reviews) — HelpWire — a simple service for instant remote support. Control remote computers to fix IT issues fast, anytime, and anywhere.
20. [AweSun](https://www.capterra.com.au/software/1011165/awesun) — 4.7/5 (78 reviews) — Awesun Remote - Free \& Fast Remote Control App for Remote Work, Learning and Gaming.
21. [Brosix](https://www.capterra.com.au/software/188005/brosix) — 4.6/5 (71 reviews) — Business chat that feels like a consumer app, with full admin control and a private space your team actually enjoys using.
22. [Applivery](https://www.capterra.com.au/software/191345/applivery) — 4.6/5 (70 reviews) — Modern UEM / MDM platform for secure and remote management of Android, Apple, and Windows devices. Easy setup, seamless integration.
23. [Admin By Request](https://www.capterra.com.au/software/1049624/admin-by-request) — 4.9/5 (68 reviews) — Secure remote access with screen sharing, unattended access, and vendor access, plus endpoint privilege management with MFA/SSO
24. [UltraVNC](https://www.capterra.com.au/software/194009/ultravnc) — 4.3/5 (44 reviews) — Desktop solution that helps businesses access and control remote PCs, share screens, chat, transfer files, and more.
25. [MSP360 Connect](https://www.capterra.com.au/software/197163/msp360-connect) — 4.4/5 (41 reviews) — Fast, stable and secure remote access solution that allows users to connect to devices and servers remotely and resolve issues faster.

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## Related Categories

- [MSP Software](https://www.capterra.com.au/directory/30921/msp/software)
- [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software)
- [Screen Sharing Software](https://www.capterra.com.au/directory/31738/screen-sharing/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)
- [IT Management Software](https://www.capterra.com.au/directory/10001/it-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30928/remote-support/software)
- [All Categories](https://www.capterra.com.au/directory)

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Its customizable workflows, role-based access, and reporting dashboards give organizations full control to align support operations with their business goals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5855a0a-b9d5-4c39-9d80-bcc6c0e77c20.png","url":"https://www.capterra.com.au/software/147036/faveo-helpdesk","@type":"ListItem"},{"name":"HelpWire","position":19,"description":"HelpWire is a remote desktop service designed for businesses and independent IT consultants. It offers user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. With HelpWire, IT support services become more streamlined, enhancing the productivity of customer support teams of all sizes. Technicians can instantly access their clients' computers, allowing for direct and timely issue resolution, negating the need for expensive and time-intensive on-site visits.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3eb44829-2f63-49ef-9a45-64fdf5bf0acc.png","url":"https://www.capterra.com.au/software/169762/helpwire","@type":"ListItem"},{"name":"AweSun","position":20,"description":"Awesun Remote is a free all-in-one remote desktop application that allows users to remotely access computers and mobile devices from the phone, tablet, or PC fast and securely.\n\nYou can use Aweray Remote to:\n-Work from home by accessing your PC from anywhere\n-Remotely access/control mobile device on the go\n-Remotely connect to PC games on a mobile device/ another PC \n-Access the unattended devices you managed","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eeaa5437-aa2f-489c-b360-b539f9a8cadb.png","url":"https://www.capterra.com.au/software/1011165/awesun","@type":"ListItem"},{"name":"Brosix","position":21,"description":"Brosix is a cloud-based team messaging platform that helps businesses streamline communication in a private, distraction-free environment.\n\nDesigned to be as intuitive as consumer apps, Brosix supports real-time chat, group messaging, file sharing, voice/video calls, screen sharing, and more.\n\nTeams can organize communication with custom chat rooms, message replies, mentions, and labels. 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It offers seamless integration with identity providers, enabling single sign-on (SSO) for enhanced security. \n\nThe platform supports zero-touch deployment, allowing for efficient device provisioning without manual intervention. Applivery’s advanced analytics deliver insights into device performance and user experience, facilitating proactive management. \n\nIts user-friendly interface ensures quick setup and smooth integration across organizations of all sizes, aligning with the latest industry standards. Additionally, Applivery provides features designed to help organizations achieve and maintain compliance with security certifications and standards, such as ISO 27001, SOC2, CIS and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04a380bc-b2c3-4150-bb97-0c5d2494736a.png","url":"https://www.capterra.com.au/software/191345/applivery","@type":"ListItem"},{"name":"Admin By Request","position":23,"description":"Admin By Request is an endpoint privilege management solution that enables organizations to manage, monitor, and control local admin rights across Windows, macOS, and Linux devices. Built on the principle of least privilege, it provides just-in-time elevation for individual applications or time-limited admin sessions, granting users administrative access only when needed, with full auditing of all privileged activity. Key capabilities include configurable approval workflows, application blocking and pre-approval, real-time malware scanning, temporary local admin accounts for emergency access, secure remote support and unattended access, integration with SIEM and ticketing systems, and complete software and hardware inventory. All features are managed through an intuitive web portal with support for Entra ID, Google Identity, JumpCloud, and Okta.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/458d0ba4-5f9a-47b7-85c7-36844921bbc4.jpeg","url":"https://www.capterra.com.au/software/1049624/admin-by-request","@type":"ListItem"},{"name":"UltraVNC","position":24,"description":"UltraVNC is a free remote desktop software that allows users to remotely access and control Windows PCs over a network or the internet. The open-source program utilizes VNC technology to display one computer's screen on another and provides functionality to control the remote PC with your local mouse and keyboard. UltraVNC offers cross-platform compatibility and includes features like file transfer and encryption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e63ae926-3e99-41ca-b2b8-d8909362b3c9.png","url":"https://www.capterra.com.au/software/194009/ultravnc","@type":"ListItem"},{"name":"MSP360 Connect","position":25,"description":"MSP360 Managed Connect is a fast and secure remote access tool enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17470033-c15b-487f-8d15-7416d612bbfc.png","url":"https://www.capterra.com.au/software/197163/msp360-connect","@type":"ListItem"}],"numberOfItems":25}
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