MSP Software

MSP software assists managed service providers with remote network scanning, system analysis, and ticket management across various clients. Save time with one centralized dashboard for critical system monitoring. MSP software can also help your company with client billing and invoicing. Managed service providers may also be interested in IT Management software, IT Service software, and ITSM software.

Why Capterra is Free

by NinjaRMM

(54 reviews)
NinjaRMM is the easiest RMM you'll ever use. Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. Leverage a robust set of all-in-one features to manage network devices including windows and mac endpoints, perform patching, access remotely, deploy antivirus scans, automate scripts across all devices, monitor website performance and more. No contracts, no hidden fees, and a US-based support team to help you succeed. Learn more about NinjaRMM NinjaRMM is the easiest, all-in-one remote management and monitoring solution that MSPs love. Learn more about NinjaRMM

by SolarWinds MSP

(27 reviews)
The SolarWinds N-central remote monitoring and management platform is designed to help managed service providers handle complex networks with ease. With extensive automation and in-depth configurability options, security features like antivirus and patch management, and integrated backup, N-central is built to help MSP businesses efficiently manage intricate networks from one easy-to-use platform. Learn more about SolarWinds N-central The SolarWinds® N-central® remote monitoring and management platform is designed make managing complex IT networks simple. Learn more about SolarWinds N-central

by Atera

(111 reviews)
Discover the top rated all-in-one software for managed services professionals (MSP). Atera includes Remote Monitoring & Management (RMM), Professional Services Automation (PSA), Remote Access and more for a low monthly flat rate. Our affordable pricing model helps your MSP business grow with no extra costs. All plans include unlimited device monitoring, You only pay per technician. It¿s THAT simple. We offer a 30-day free trial, so sign up today and try it! Learn more about Atera Remote Monitoring Management (RMM), Professional Service Automation (PSA) and Remote Access & Support. Learn more about Atera

by ConnectWise

(78 reviews)
ConnectWise Automate, formerly LabTech, is a leading global provider of remote monitoring, management (RMM), and automation software for today's IT service providers. Whether you're an experienced IT managed service provider (MSP) or an hourly rate one-man shop, Automate can help you significantly improve your operational productivity and efficiency by leveraging the power of IT automation. Take your free tour today! Learn more about ConnectWise Automate Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery & drive revenue growth. Learn more about ConnectWise Automate
Acronis Backup Cloud is a powerful, hybrid cloud backup solution for service providers that protects more than 20 platforms, anytime, anywhere, faster than anyone else. With zero upfront costs and a pay-as-you-go licensing model, you can easily attract new customers and realize incremental revenues with a service that puts you in control. Learn more about Acronis Backup Cloud A hybrid cloud backup solution for service providers Learn more about Acronis Backup Cloud

by ConnectWise

(157 reviews)
ConnectWise Manage is the leading business operating system for IT service providers & consultants, MSPs, integrators & developers. Over 28 years, ConnectWise has become a standard in the IT industry with over 300 API integration partners. As a result, 2 out to 3 top MSPs choose ConnectWise Manage for greater accountability, operational efficiency & profitability. View the demo and learn how you can join them. Learn more about ConnectWise Manage 2 out to 3 top MSPs choose ConnectWise Manage for greater accountability, operational efficiency & profitability. See why on our demo! Learn more about ConnectWise Manage

by Unitrends MSP

(7 reviews)
With Unitrends MSP you can stop losing sleep over missed backups and failed recoveries. Ensure you are 100% confident that your clients data is protected and that you can get them back up and running in minutes, all from an intuitive and intelligent enterprise class platform. Unitrends MSP has been built to tackle the specific challenges of MSPs with insightful dashboards, intelligent workflows, automation, and beautiful customer reports. Learn more. Learn more about Unitrends MSP Enterprise class business continuity and disaster recovery purpose built for MSPs. Manage your backup universe with Unitrends MSP. Learn more about Unitrends MSP

by LogicMonitor

(66 reviews)
LogicMonitor is the SaaS-based, automated IT performance monitoring platform for on-premises, hybrid, and cloud infrastructures. LogicMonitor provides the end-to-end visibility needed to maintain the performance and availability of critical business applications. It leverages automation and built-in intelligence to monitor today's complex and distributed infrastructures. Learn more about LogicMonitor LogicMonitor is the SaaS-based performance monitoring platform for modern IT infrastructure. Learn more about LogicMonitor

by MMSOFT Design

(91 reviews)
Pulseway ensures that any outages, or potential outages, can be addressed at the earliest possible time. The objective is to ensure your customers services are always up and always available for their employees. - you get a notification, see an issue and sort it in seconds. Monitoring is no longer a drama - you just monitor and instantly respond to server issues as soon as they arise. It's like having a NOC in your pocket. Learn more about Pulseway Deliver an unparalleled service to your customers with Pulseway's RMM and PSA solutions. A complete suite with native mobile apps. Learn more about Pulseway
Naverisk is an excellent Remote Monitoring & Management solution for MSPs and IT professionals looking for the key features needed in RMM software. Wrapped in a single, all-in-one solution, Naverisk provides tools for device and network scanning & IP monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more. Plus, our partners enjoy exceptional 24/7 global support for the platform at no additional cost. Get a Free Trial today! Learn more about Naverisk RMM & PSA All-in-One remote monitoring and management software designed for managed service providers with device monitoring and ticketing system Learn more about Naverisk RMM & PSA

by ManageEngine

(3 reviews)
ServiceDesk Plus MSP is a web-based, ITIL-ready help desk software designed specifically for managed service providers. This all-in-one ITSM solution delivers a comprehensive service desk that includes a streamlined ticketing system; centralized account management features; built-in modules for IT asset, problem, and change management; remote control; advanced reporting and analytics; seamless integrations with native and third-party applications; and a lot more. Learn more about ServiceDesk Plus MSP ServiceDesk Plus MSP is an ITIL-ready service desk for managed service providers with features built on ITSM best practices. Learn more about ServiceDesk Plus MSP

by Kaseya

(17 reviews)
Everything you need to run your IT business - All At One Low Price. Kaseya BMS is the most functionally rich business management solution on the market today, built to support all your IT business back-end requirements: Service Desk, CRM, Finance, Project Management, Billing, Time & Expense Tracking, Inventory Management, and more. Start your free trial! Learn more about Kaseya BMS Kaseya BMS is a unified IT Business Management Solution purpose-built for MSPs to drive efficiencies and grow business. Learn more about Kaseya BMS

by Quoter Software

(31 reviews)
Quoter is a modern, cloud-based quoting platform that helps MSPs, VARs, and ISVs save time, eliminate mistakes, and get paid faster. Our simple template-based system automates the Configure, Price, Quote (CPQ) process so your reps can fire off beautiful quotes in seconds. Seamlessly integrates with PSAs (ConnectWise, Autotask, and Kaseya), CRMs (e.g. Salesforce, Hubspot, etc.), Distributors (e.g. Ingram Micro, Tech Data, and others), and Accounting Tools (e.g. Xero, Quickbooks Online, and more). Learn more about Quoter Save time, eliminate mistakes, and get paid faster with Quoter, the cloud-based quoting platform. Learn more about Quoter

by Computicate

(4 reviews)
Computicate is the Professional Service Automation platform for ambitious Managed Service Providers (MSPs), that aim to grow and deliver world class services. In achieving that goal, PSA is much more than just another module or software tool used along the way. Configured properly, PSA makes your Managed Services operation dependable, efficient and ready to scale. Getting this done, the easy way, is exactly where Computicate makes the difference. Learn more about Computicate PSA Scaling your IT Service MSP business can be hard. Computicate PSA makes is easy - PSA software simplified Learn more about Computicate PSA

by Accelo

(90 reviews)
Accelo combines the key needs of a CRM, project planning, contracts, service tickets, and more in one platform for Managed Service Providers in small to medium sized IT businesses. With support for both traditional and agile operations management methodologies, you can easily to assign work, track progress and see budgets and profitability in real time. Save time by automating and gaining visibility into the performance of your IT services, from prospect to close. Learn more about Accelo Accelo combines the needs of a CRM, project planning, contracts, tickets, and more in one platform for Managed Service Providers. Learn more about Accelo

by ManageEngine

(21 reviews)
ManageEngine OpManager is an integrated network management platform that helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. It offers network performance monitoring, physical and virtual server monitoring, traffic analysis, configuration management, firewall log management and IP address management. It provides business view, email/sms based alerts, workflow automation, customized reports and combined snapshot view Learn more about ManageEngine OpManager ManageEngine OpManager is 5 in 1 integrated network management software for performance monitoring, fault diagnostic & troubleshooting. Learn more about ManageEngine OpManager

by TitanHQ

(186 reviews)
MSP Web Filtering and Security Solution. Advanced, real time Malware blocking. DNS Based Web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. We filter over 1/2 a billion DNS requests every day, identify 100,000 malware iterations a day and have over 1,500 MSP's. Cloud and gateway versions available. Improve your cybersecurity now. Try a free Trial of WebTitan today, support included. Learn more about WebTitan MSP friendly DNS Based Web content filter that blocks malware, ransomware and phishing attempts while providing web content control Learn more about WebTitan

by AppSphere

(4 reviews)
Make PowerShell a real solution. For you and your team. ScriptRunner uses PowerShell to automate and delegate daily tasks intelligently, easily and securely. Especially the ones that keep you from your job. It simplifies the use of PowerShell for administrators, the service desk and end users. That makes ScriptRunner an essential part of a fully automated IT infrastructure. Not tomorrow but today. Learn more about ScriptRunner ScriptRunner is the leading all-in-one solution for PowerShell. Automate and delegate many tasks with PowerShell and ScriptRunner. Learn more about ScriptRunner

by Altaro Software

(75 reviews)
Altaro VM Backup for MSPs is a monthly subscription program, built specifically for MSPs. It allows you to provide your customers with reliable virtual backups, recovery and replication. Pay per VM per month, with flexibility to set your own pricing model for your customers. You will get full access to all features across all customers, including Replication, CDP, Instant Boot, Deduplication, as well as the ability to manage all backups from one central console. Try it for free for 30 days. Learn more about Altaro VM Backup Manage & monitor all your customers¿ Hyper-V & VMware backups from a single cloud console, on a monthly subscription. 30-Day free trial Learn more about Altaro VM Backup

by Cloud Management Suite

(25 reviews)
Cloud Management Suite is a cloud-based IT Management and Security solution allowing IT departments to instantly respond to security events. Whether its a ransomware attack or supporting users on the fly, Cloud Management Suite Realtime Security allows you to manage, patch, and remediate your environment with ease. Learn more about Cloud Management Suite Network discovery and inventory tools that provide real-time access to what's in your environment. Learn more about Cloud Management Suite

by Aspire Technologies

(75 reviews)
QuoteWerks is an affordable turn-key quoting and proposal solution with over 84,000 Users in 101 countries. What sets QuoteWerks apart is its 55+ integrations with CRM (such as ACT!, Autotask, ConnectWise, salesforce, MS CRM, Outlook and more), Accounting (QuickBooks and Sage 50), Distributors (Ingram Micro, Tech Data, Synnex, and more), FedEx/UPS, Leasing, Sales Tax, Dell, Cisco, HP, CDW, and more. Learn more about QuoteWerks QuoteWerks is an easy-to-use quoting and proposal solution enabling companies of all sizes to streamline their sales process. Learn more about QuoteWerks

by Net Help Desk

(29 reviews)
NetHelpDesk is a UK based company, which provides help desk software for MSPs that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, CMDB, service catalogue, telephony integration, mobile apps. Learn more about NetHelpDesk NetHelpDesk is a UK based company, which provides help desk software for MSPs that can be installed on premise or in the cloud. Learn more about NetHelpDesk
Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs. Desktop Central MSP is available in 2 Editions, Free edition and Enterprise edition. Learn more about ManageEngine Desktop Central MSP Integrated Desktop & Mobile Device Management for Managed Service Providers (MSP). Learn more about ManageEngine Desktop Central MSP

by Harmony Business Systems

(16 reviews)
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform, available from the cloud on any device. Learn more about HarmonyPSA The next generation of PSA tool. Complete professional services automation package for software and services businesses. Learn more about HarmonyPSA

by ConnectWise

(157 reviews)
ConnectWise is the leading business operating system for IT service providers & consultants, MSPs, integrators & developers. Over 28 years, ConnectWise has become a standard in the IT industry with over 300 API integration partners. As a result, 2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. View the demo and learn how you can join them. 2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. See why. View the demo!

by Kaseya

(141 reviews)
Kaseya VSA is a full featured IT Systems Management solution purpose built for MSPs. VSA is part of Kaseya's IT Complete offering, which provides the world's first and only MSP growth platform. Our solutions are designed to not only fulfill all of your technical needs, but also allows you to build profitable services around Kaseya's solutions. VSA has everything you'll need - RMM, Patch Management, Audit/Inventory, Performance Monitoring, AV/AM, Automation, and more! Start your Free Trial Today! Discover the power of Kaseya VSA, allowing you to scale your MSP operations through a full suite of IT Systems Management tools.

by CloudBerry Lab

(109 reviews)
CloudBerry Managed Backup is designed to meet the needs of IT departments and MSPs, providing reliable backup with centralized management and monitoring. The solution has all of the features that are supposed to be in backup software, including file & folder backup, system state and image-based backup, and support for Microsoft Exchange and Microsoft SQL Server. CloudBerry Managed Backup seamlessly integrates with over 30 public cloud storage providers. Start your free trial now! White-label Managed Backup for MSPs with Central Management and Monitoring. Integrated with 30+ Cloud Storage Providers.

by ConnectWise

(78 reviews)
ConnectWise Automate, formerly LabTech, is a leading global provider of remote monitoring, management (RMM), and automation software for today's IT service providers. Whether you're an experienced IT managed service provider (MSP) or an hourly rate one-man shop, Automate can help you significantly improve your operational productivity and efficiency by leveraging the power of IT automation. Take your free tour today! Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery & drive revenue growth

by Auvik Networks

(60 reviews)
Auviks network infrastructure RMM gives MSPs the network visibility and process efficiency they need to boost the profitability of their network services. Our cloud-based software provides unprecedented insight into client networks and automates complex and time-consuming tasks so you can scale your practice effectively. By giving you visibility and actionable data on network infrastructure, Auvik is a great complement to traditional RMM systems that focus on servers and endpoints. Auvik is cloud-based network infrastructure management software, built for managed service providers.

by NinjaRMM

(54 reviews)
NinjaRMM is the easiest RMM you'll ever use. Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. Leverage a robust set of all-in-one features to manage network devices including windows and mac endpoints, perform patching, access remotely, deploy antivirus scans, automate scripts across all devices, monitor website performance and more. No contracts, no hidden fees, and a US-based support team to help you succeed. NinjaRMM is the easiest, all-in-one remote management and monitoring solution that MSPs love.
We make it easy to protect your computers and mobile devices so you can focus on your business. And with Cloud App Security, you get enhanced protection without complications. Quick setupadd users or devices with a few clicks. This all-in-one cloud solution provides endpoint, web security, and email protection in one hassle-free bundle. Automatic updates, zero maintenance, 24x7 support. Protection for your employees anytime, anywhere, on any device. Shield against ransomware with complete user protection designed for small business & midsize businesses.
Continuum's IT (RMM) Platform is made for MSPs to increase their profitability. An end-to-end remote monitoring and management platform built on an intelligent alerting engine and FULLY integrated with a 650-tech NOC services team which dramatically improves your ability to scale your business, increases your operational efficiencies and reduce overhead needed to provide 24x7 monitoring, troubleshooting and maintenance for their clients desktops, servers, mobile devices and endpoints. MSP Software Platform (RMM solution) built for Managed IT Providers large & small to proactively manage SMB clients remotely.

by Domotz

(16 reviews)
Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. We offer the complete solution to cost-effectively manage and monitor your customers networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device. Remote Monitoring & Management in an IoT World.

by Kaseya

(15 reviews)
Protect company data with secure access to business apps. Password-related breaches are the leading cause of data loss. Protect your company data by ensuring that only authorized people are given secure access to sensitive applications and information, using AuthAnvil's complete and integrated Identity and Access Management (IAM) solutions. Features: Multi-Factor Authentication, Single Sign On, Password Automation, Credentials Management, Security as a Service The #1 Authentication Suite. AuthAnvil multi-factor authentication and single sign-on solutions. See what AuthAnvil can do you for.

by Bravura Software

(14 reviews)
OptiTune is a cloud based solution that lets you manage the PCs in your organization. Deploy apps, install updates, check for malware, view performance data, and perform a complete hardware and software inventory with OptiTune. You can also provide remote assistance to end users through OptiTune's built in Remote Assistance feature. It's free for your first year (for up to 10 computers), and only $3/computer per month otherwise. A cloud based solution that lets you manage the PCs in your organization. Deploy apps, provide remote assistance, and more.

by CENTREL Solutions

(12 reviews)
A network documentation tool that automatically documents your environment configuration. Create an inventory of your operating systems, application servers and infrastructure including AD, Exchange, VMware, HyperV, Citrix, and more. Audit the configuration of these different technologies in a single, unified web interface. Run reports and generate professional documentation. Compare servers and tracks changes to your IT environment. A server documentation tool that inventories and audits the configuration of your servers and tracks changes to your IT environment.

by Paraleap Technologies

(9 reviews)
CloudMonix provides advanced cloud monitoring and automation for applications and services deployed on the Microsoft Azure cloud platform. IT administrators are able to gain deep insight into their Azure applications, get immediate alerts and notifications when things go wrong, setup automated self-healing actions and much more. Microsoft Azure support includes but is not limited to: - Azure Cloud Services - Azure Virtual Machines (Windows and Linux) - stand-alone Windows Server Deep support for Microsoft Azure. Insight into production environments and middleware. Automatic self healing.

by Loom Systems

(6 reviews)
Loom Systems is an innovative AI log analysis platform that predicts, alerts and recommends ways to resolve issues across complex IT environments automatically. Use Loom to successfully grow your business, help your clients with their monitoring challenges in an efficient, profitable way. Sophie, our AI analyst, will parse the raw logs, proactively detect anomalies, correlate them across your client's tech stack and recommend a resolution, saving you precious time. Loom Systems delivers an AI automatic, easy to use log analysis platform that predict and solve problems across your entire tech stack.

by JumpCloud

(6 reviews)
JumpCloud Directory-as-a-Service is Active Directory and LDAP reimagined. JumpCloud securely manages and connects users to their systems, applications, files, and networks. Scale Your MSP Business with Directory-as-a-Service. Your customers are moving to the cloud. Now, you can manage their systems, apps, networks, and more ¿ all from one pane of glass. Your customers are moving to the cloud. Now, you can manage their systems, apps, networks, and more ¿ all from one pane of glass.

by DeskDirector

(2 reviews)
Lets your customers feel in-control when requesting IT support with this portal solution. Lets your customers feel in-control when requesting IT support with this portal solution.

by Spiceworks

(1 review)
Managed services software that provides multiple remote networks scanning, tickets management, and activities reporting. Managed services software that provides multiple remote networks scanning, tickets management, and activities reporting.
Private and hybrid clouds, virtualized infrastructure and distributed network infrastructure all multiply monitoring headaches, even as businesses are demanding higher levels of service. Monitoring these components using older generation siloed products to determine root cause of application degradation is no longer an option. With Traverse's unified proactive monitoring, actionable alerts, and predictive analytics, you can ensure your distributed service groups remain efficient and online. Unified performance for converged IT Infrastructure, Networks and Data Centers. Discover how Traverse Monitoring can help you.

by mspStack

(1 review)
Shrinking margins, competitive pricing and increasing pressure from public cloud services are forcing you to transition your business model. Our white-label, user-friendly, self-service web portal processes customer orders and then provisions and delivers those services, unifying your entire business into one profitable system. And it works with solutions you already offer to your customers! Microsoft, VMware, Google, and many, many other vendors are supported. A SaaS-based Cloud services ordering, provisioning, and delivery platform. Works with your existing vendors! No rip and replace!

by RINGO

(0 reviews)
RINGO is a tool to used to provide increased accuracy, efficiency, cost containment and accountability in line with our client's strategic objectives for their contingent labor workforce. RINGO providing a centralized portal to easily access and manage information regarding temporary labor spending and usage while increasing capabilities and efficiencies. RINGO fully automates your temporary staffing program on our user friendly cloud based portal completely eliminating the need for paper

by HelpSystems

(0 reviews)
Halcyon provides cross-platform systems management solutions that reduce the complexity and cost of monitoring critical business systems, core applications, and processes. Halcyon solutions help companies prevent business disruption and increase the efficiency of IT services, delivering significant savings and a rapid return on investment. HelpSystems acquired Halcyon in 2015. With this acquisition, HelpSystems offers one of the industrys most comprehensive IT and systems management portfolios. Halcyon software proactively monitors and automates your IT operations and provides performance reports on service levels.
IT monitoring solution for MSPs. Features include network analysis, dashboards, process maps, pre-configured templates and reports. IT monitoring solution for MSPs. Features include network analysis, dashboards, process maps, pre-configured templates and reports.

by Unigma

(0 reviews)
Unigma is a leader in providing public cloud management, cloud cost optimization and cloud billing. With Unigma you'll have a unified cloud monitoring tool to manage and report on public clouds, easily allowing you access to various environments. Transform the public cloud with Unigma. Highlighted aspects of the Unigma MSP Cloud Management Suite include cloud manager, cloud billing manager and cloud cost optimizer. Monitoring, alerting, cost management and reporting for public cloud - Amazon Web Services, Microsoft Azure and Google Cloud.

by Tuso Technologies

(0 reviews)
Mobile collaboration platform for telecom operators and managed service providers. Functinality includes remote wipe, file versioning. Mobile collaboration platform for telecom operators and managed service providers. Functinality includes remote wipe, file versioning.

by Barracuda Networks

(0 reviews)
Managed Workplace is the first RMM tool to include a built-in security assessment. The platform enables MSPs to quickly assess customers networks, deliver multi-layered security, monitor anomalies, and seamlessly recover data in the event of an attack. With Managed Workplace, MSPs can create comprehensive multi-layered security service offerings and deliver them profitably and efficiently. Further, they can easily demonstrate their value with detailed reporting. Managed Workplace is a security-centric remote monitoring and management (RMM) tool.