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MSP Software
MSP software assists managed service providers with remote network scanning, system analysis, and ticket management across various clients. Managed Service Provider software allows an IT team to save time by using one centralised dashboard for critical system monitoring. IT MSP software can also help your company with client billing and invoicing. Managed service providers may also be interested in IT Management software, IT Service software, and ITSM software. Find the best MSP software for your organisation in Australia. Read more Read less
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Policy-driven endpoint security. Enterprise-grade security tools including Application Allowlisting, Ringfencing, and Storage Control.
Learn more about ThreatLocker
For MSPs to stop ransomware, you need to do more than just detect threats. ThreatLocker helps you reduce your surface areas of attack with Zero Trust endpoint security solution and change the paradigm from only blocking known threats, to blocking everything that is not explicitly known and allowed. By Combining our easy to use Allowlisting tool with Ringfencing and additional controls, you can enhance your Zero Trust protection and block attacks before they happen. Get a free demo today.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. See why. View the demo!
Learn more about ConnectWise PSA
ConnectWise is the leading business operating system for IT service providers & consultants, MSPs, integrators & developers. Over 28 years, ConnectWise has become a standard in the IT industry with over 300 API integration partners. As a result, 2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. View the demo and learn how you can join them.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need.
Learn more about NinjaOne
NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need in a fast-to-setup, easier-to-use package. Our centralized, policy-based management approach puts automation at the center of your endpoint management strategy while Ninja’s modern UI drives radical improvements to technician efficiency. With no implementation fees, simple per-agent pricing, and the best-rated support, NinjaRMM is built for the way MSPs work.
Learn more about NinjaOne
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Atera is the ultimate all-in-one RMM, PSA and helpdesk solution for MSPs. Everything you need in one place. Try for Free now!
Learn more about Atera
Atera’s all-in-one platform provides MSPs with various integrated solutions across the entire IT landscape, helping them gain visibility, take control, and provide the highest quality of service. This includes Remote Monitoring & Management, Helpdesk, IT Automation, Ticketing, and Reporting – all in one dashboard. Our pay-per-tech model allows MSPs to optimize and scale operations across unlimited devices, while reducing menial tasks so they can focus on real income situations.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
The N-able N-central® remote monitoring and management platform is designed to make managing complex IT networks simple.
Learn more about N-central
N‑central® RMM (Remote Monitoring and Management) gives you the power to automate, monitor, manage, and secure all your environments at scale. Gain control and manage Windows, Mac, Linux, network devices and more from a centralized location. Integrate into your tech stack to build the best-in-breed solution set for Managed Service Providers and IT departments.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Award-winning N‑able RMM has evolved to include remote access, ticketing, and billing in one complete solution.
Learn more about N-sight
N-able N-sight RMM (formerly N-able RMM) is a complete remote monitoring and management platform designed to make managing, maintaining, and protecting IT assets easy for IT service providers, MSPs, and in-house IT professionals. From a single web-based dashboard, you get fast access and support tools, robust remote monitoring and management with patch management and drag & drop automation included, and ticketing & billing. N-able N-sight RMM is built for those who need to do more and earn more
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Pulseway is a simple, yet powerful RMM platform used by over 6,000 MSPs worldwide. An MSP Software designed to transform your business.
Learn more about Pulseway
Used by over 6,000 MSPs world-wide, Pulseway a simple, yet powerful RMM platform with advanced automation, out-of-the-box patching engine, network discovery and reporting. Pulseway All-in-One MSP software delivers instant productivity, increased customer satisfaction, and additional revenue opportunities.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
End-to-end consolidated security that eliminates the need for multiple disparate solutions. Hunt & respond to threats faster.
Learn more about Heimdal eXtended Detection and Response (XDR)
Heimdal XDR provides a multi-layered approach to threat defense, combining threat prevention, detection, and response capabilities in a single unified platform. The platform is designed to empower MSSPs with the tools and insights needed to stay ahead of cyber adversaries, protect their clients, and achieve unparalleled success in the world of managed security.
The result is faster threat detection & response, lower costs and better utilization of your SecOps and IT resources.
Learn more about Heimdal eXtended Detection and Response (XDR)
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
ConnectWise RMM is a new solution built upon the ConnectWise Platform that combines: out-of-the-box automation with robust automation.
Learn more about ConnectWise RMM
ConnectWise RMM is a new remote monitoring and management solution built from the ground up to reinvent how MSPs adopt, interact with, and manage their RMM solution. ConnectWise RMM is built upon the infinitely scalable ConnectWise Platform that combines the best of the both worlds: out-of-the-box automation coupled with the robust automation needed to deliver customized services to your customers.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution.
Learn more about NAKIVO Backup & Replication
NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for the modern enterprise infrastructure.
The solution supports virtual, physical, cloud and SaaS environments, helping organizations overcome today’s data protection challenges. NAKIVO is trusted by 25,000 organizations worldwide to protect their data and ensure business continuity, including companies like Coca-Cola, Honda, Siemens and Cisco.
Learn more about NAKIVO Backup & Replication
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis & troubleshooting.
Learn more about ManageEngine OpManager
ManageEngine OpManager is an integrated network management platform that helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. It offers network performance monitoring, physical and virtual server monitoring, traffic analysis, configuration management, firewall log management and IP address management. It provides business view, email/sms based alerts, workflow automation, customized reports and combined snapshot view
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Backup that has your back
Cove offers appliance-free direct-to-cloud backup for servers, workstations, and Microsoft 365 data.
Learn more about Cove Data Protection
Cove Data Protection is a cloud-first backup service designed for data protection of servers, workstations, critical business documents, and Office 365 Exchange services, all managed from a centralized web-based dashboard.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Splashtop Remote Support helps MSPs with unattended access for seamless IT operations, improving service delivery and client management
Splashtop Remote Support stands as a vital tool for Managed Service Providers (MSPs), providing unattended access to client systems for a seamless, uninterrupted management of IT tasks. With this robust tool, MSPs can effectively perform crucial operations, including system updates, software installations, and troubleshooting, without hindering the daily workflows of their clients. Its reliable and secure access capabilities have made it a globally preferred choice among MSPs.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together.
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos.
Learn more about JIRA Service Management
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
MSP mode in Freshservice helps you provide enhanced IT support for multiple clients from a single platform.
Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art AI and ML capabilities, Freshservice helps organizations ease an IT agents workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is flexible and scalable enough to be used by both: companies relying on legacy systems and modern enterprises.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world.
Supremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more.
Supremo is customizable and UAC compatible.
It can be used on an unlimited number of devices and requires no configuration or installation.
Learn more about Supremo Remote Desktop
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
PDQ Deploy is the best way to be your own Managed Service Provider. Update software, deploy scripts, and make configuration changes.
Be your own Managed Service Provider with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Simplified endpoint management for desktops, servers, and mobile laptops.
LogMeIn Central by GoTo is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
Learn more about LogMeIn Central
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
MSP friendly DNS Based Web content filter that blocks malware, ransomware and phishing attempts while providing web content control
MSP Web Filtering and Security Solution. Advanced, real time Malware blocking.
DNS Based Web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. We filter over 1/2 a billion DNS requests every day, identify 100,000 malware iterations a day and have over 1,500 MSP's. Cloud and gateway versions available. Improve your cybersecurity now.
Try a free Trial of WebTitan today, support included.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
IT Glue is documentation built for MSPs. Track, find and know everything in under 30 seconds.
IT Glue is the gold standard for MSP documentation. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Each piece of documentation can be linked to the others, making for a seamless experience where your team has everything they need at their fingertips, without toggling between multiple applications. IT Glue is backed by enterprise-grade security and SOC 2, Type II compliance.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Powerful cross-platform backup and disaster recovery that leverages the public cloud to enable a comprehensive data protection strategy
MSP360 Managed Backup. Simple. Reliable.
MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
The most reliable and easy-to-use backup for businesses of all sizes. Now with simplified licensing and active ransomware protection
Acronis Cyber Backup is now a part of Acronis Cyber Protect. Acronis keeps costs low and productivity high. It ensures unlimited scalability, protects any workload, and leverages any storage and/or cloud. Balancing the value of data and infrastructure costs, its uniquely intuitive web-based management console makes it easy to monitor and schedule backups while built-in AI-based technologies prevents cryptomining attacks.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
JumpCloud's Directory-as-a-Service securely manages and connects your users to their systems, applications, files, and networks.
JumpCloud’s cloud directory enables managed service providers (MSPs), internal IT departments, VARs/distributors, and DevOps teams to securely and easily enable access to any IT resource, from anywhere. With JumpCloud, you can centrally manage identities, access, and devices whether your clients work on macOS, Windows, or Linux systems. Plus, visualize and manage your clients from a single Multi-Tenant Portal — no more logging in and out of software instances.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Site24x7 is a user-friendly RMM tool for MSPs to manage customers' IT resources from a single platform, anytime and anywhere.
Site24x7 provides a comprehensive solution for remote monitoring and management of diverse client environments, including endpoints, websites, networks, servers, applications, and cloud. Create customized dashboards, NOC views, and business views highlighting all the critical metrics.
With features like white-labeling, multi-tenancy, customizable roles and permissions, and detailed reports and service level agreements, Site24x7 helps you manage your customer accounts with ease.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
MSPs like you get more cost savings, business growth, and customer satisfaction with Kaseya's powerful RMM software. Get a demo today.
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Manage & monitor all your customers¿ Hyper-V & VMware backups from a single cloud console, on a monthly subscription. 30-Day free trial
Altaro VM Backup for MSPs is a monthly subscription program, built specifically for MSPs. It allows you to provide your customers with reliable virtual backups, recovery and replication. Pay per VM per month, with flexibility to set your own pricing model for your customers. You will get full access to all features across all customers, including Replication, CDP, Instant Boot, Deduplication, as well as the ability to manage all backups from one central console. Try it for free for 30 days.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Accelo combines the needs of a CRM, project planning, contracts, tickets, and more in one platform for Managed Service Providers.
Accelo combines the key needs of a CRM, project planning, contracts, service tickets, and more in one platform for Managed Service Providers in small to medium sized IT businesses. With support for both traditional and agile operations management methodologies, you can easily to assign work, track progress and see budgets and profitability in real time. Save time by automating and gaining visibility into the performance of your IT services, from prospect to close.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Miradore is a cloud-based MDM / UEM platform that provides a smarter way to securely manage Android, iOS, macOS, and Windows devices.
Miradore is a cloud-based Mobile Device Management platform that provides a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices.
With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, and secure your company data.
Getting started is simple and always free, and when needed, you can unlock additional features with our paid plan.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Customizable solution includes project management, CRM and service desk with integrated time and billing running off the same database.
Autotask PSA is a secure, reliable and fully-featured cloud PSA helping MSPs and IT Service Providers run their IT managed services business. The modern and easy-to-use PSA's integrated modules include Service Desk, CRM/Contact Management, Document Management, Outsourcing, Project Management, Contract Administration, Time Tracking, Billing, Reporting and Business Analytics - to provide a singular view of the entire business and drive efficiency, accountability, insight, and profitability.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery & drive revenue growth.
ConnectWise Automate, formerly LabTech, is a leading global provider of remote monitoring, management (RMM), and automation software for today's IT service providers. Whether you're an experienced IT managed service provider (MSP) or an hourly rate one-man shop, Automate can help you significantly improve your operational productivity and efficiency by leveraging the power of IT automation. Take your free tour today!
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Billing automation platform designed to streamline all activities related to domain registration, website hosting, and more.
WHMCS is an all-in-one billing and automation platform that automates all aspects of a web hosting business from signup and payment processing, service provisioning, domain registration and customer support.
Its powerful integration with all the leading control panel, domain registrars, payment gateways and leading service providers helps you be more efficient and work seamlessly with all platforms.
WHMCS is the complete solution for web hosting companies.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
End-to-end observability for MSPs. LogicMonitor gives visibility into all the technologies modern orgs
MSPs use LogicMonitor’s SaaS-based observability and IT operations data collaboration platform to get contextual visibility into their entire enterprise IT stack. From the networking and compute ecosystem supporting the critical applications, all the way down into the key business applications themselves. LogicMonitor’s ability to seamlessly monitor any combination of hybrid architectures sets it apart and empowers MSPs to focus less on troubleshooting and more on innovation.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Network Monitoring & Management Software for MSPs and IT professionals
Domotz is a Network Monitoring Software on a mission to provide all services providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty and solve problems faster than ever.
Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software.
All the features you need to manage your networks proactively.
Only €35/month per site, no contract...simple!
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
DNS-based threat protection & content filtering. Driven by realtime A.I. Built for MSPs and Enterprise.
DNSFilter is revolutionizing the DNS industry. We provide a DNS based threat protection and content filtering service for IT professionals. Our product is powered by artificial intelligence that analyzes domains in real time, meaning we stop more threats than our competitors whom often take weeks through human review.
We're U.S. based and operate a global anycast network with the most advertised network peers in the industry and offer fair, transparent pricing and no contracts or commitments.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
All-in-One remote monitoring and management software designed for managed service providers with device monitoring and ticketing system
Naverisk is an excellent Remote Monitoring & Management solution for MSPs and IT professionals looking for the key features needed in RMM software. Wrapped in a single, all-in-one solution, Naverisk provides tools for device and network scanning & IP monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more. Plus, our partners enjoy exceptional 24/7 global support for the platform at no additional cost. Get a Free Trial today!
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
GlassHive is an intuitive Work OS that MSPs, MSSPs, VARs, Vendors and other tech companies use to execute successful revenue programs.
GlassHive addresses the sales and marketing needs of businesses in the IT Industry (MSPs, MSSPs, VARs, Vendors, and more) with intuitive tools, pre-built content, insightful data, and automation. It was created to be a platform that unites sales, marketing, and operations with complete visibility and efficiency. Companies from all industries can leverage part or all of GlassHive - its intuitive scalability makes it a fantastic tool to grow with. It makes growing a business simple and fun.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM and remote access in one affordable package.
Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM and remote access in one affordable package.
PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more.
Syncro's pricing is refreshingly simple and transparent. Unlimited endpoints, no contracts, no minimums.
Onboarding with Syncro is fast and free. Our bulk agent installer can have you up and running right away.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Distributed only by authorized retailers in more than 150 countries, FlashStart provides multi-language support, including via chat.
FlashStart is a global, cloud-based cyber security platform that specializes in DNS filtering with the support of artificial intelligence. It protects against malware and unwanted contents by classifying domains into eighty-five categories, using machine learning with high predictive capability and incorporating government blacklists and warnings for high-risk sites.
It offers global coverage, thanks to Anycast Network, which is among the fastest and most stable in the world. It presents advance
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Managing your clients' networks is easy, automated, and more profitable with Auvik's network monitoring & management software.
Auvik makes network management more profitable for MSPs. Monitor and manage an unlimited number of sites from one parent account, get an at-a-glance NOC view from a global dashboard, and integrate with popular PSAs and RMMs to automate and streamline the way you manage client networks. It's compatible with over 15,000 devices from more than 700 vendors, and comes with 50+ pre-configured and customizable alerts.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
MSPs/MSSPs agree, Automox is the ideal endpoint management platform to rapidly reduce an organization's attack surface.
With the combination of easy to use, MSP-ready multi-tenant platform, simple, consumption-based billing and a rapid onboarding program, it's no surprise that Automox is getting rave reviews from the MSP/MSSP community.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Service providers solution that unifies backup, disaster recovery, EDR, DLP, anti-malware, antivirus, and endpoint protection
Acronis Cyber Protect Cloud is a single solution that combines backup, anti-malware, antivirus, and endpoint protection for service providers. Control through the single management console significantly reduces complexity, while strengthening security offerings, improving SLAs, decreasing churn risks, and generating additional recurring revenue.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
#1 risk-based patch management platform for distributed networks.
SOC 2 Type II and ISO 27001:2022 certified.
Action1 is the #1 risk-based patch management platform for distributed networks. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. It automates patching of 3rd-party software and OS, ensuring continuous patch compliance and remediation of security vulnerabilities.
Action1 was founded by cybersecurity veterans Alex Vovk and Mike Walters, who previously founded Netwrix, which was acquired by TA Associates
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Enterprise-grade monitoring and performance/load testing solutions for websites, web applications, infrastructure, APIs, and more.
Dotcom-Monitor provides performance monitoring and load/stress testing solutions to help ensure availability, functionality, uptime, and scalability of your websites, web applications, APIs, and IT infrastructure. With enterprise-grade website monitoring and performance testing capabilities, Dotcom-Monitor provides all the features your your teams need, such as testing in real browsers, real-time dashboards and alerts, global locations, point and click scripting, and third-party integrations.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Transform employees into a cybersecurity asset through automated Human Risk Management (HRM).
usecure enables businesses to analyse their employee security posture against evolving cyber threats, reduce security incidents caused by human error and demonstrate compliance with core security standards.
By combining user-tailored security awareness training programs, custom phishing simulations, ongoing dark web monitoring and simplified policy management processes into one easy-to-manage solution for transforming staff into a cyber security asset.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Network discovery and inventory tools that provide real-time access to what's in your environment.
Syxsense is a leading Unified Security and Endpoint Management (USEM) solution that monitors, detects, and remediates vulnerabilities from a single console. With Syxsense, IT teams can manage and secure all endpoints in their environment, even if they’re remote, roaming, or in the cloud. The Syxsense platform gives teams accurate vulnerability detection, targeted patch management, automated remediation, and more. Syxsense is cloud-based and supports Windows, Mac, Linux, iOS, and Android devices.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Automate Your Business. Simplfy Your Life. Tigerpaw is a complete end-to-end business automation solution.
Our unique, all-in-one solution combines the best features of a PSA tools solution, a robust CRM solution and a BPM software solution into a platform that provides complete visibility, coordination and control of all aspects of your business. With Tigerpaw One, every employee -- from the CEO to the field technician, and from the head of sales and marketing to the customer service representative -- will have the tools and resources he or she needs to be more productive.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Comet is a fast, secure all-in-one backup platform for MSPs needing a Backup-as-a-Service (BaaS) solution. Simple, profitable pricing.
Comet is a fast, secure all-in-one backup platform for MSPs & IT providers who want to offer Backup-as-a-Service as an additional revenue stream. You control your backup environment and storage destination (local, AWS, Google Cloud Storage, Azure, Backblaze, Wasabi, or other S3 storage providers).
Our backup software supports businesses across 120 countries in 12 languages. Simple, profitable pricing. No contracts. Support, updates, replication, and re-branding are all free. 30-day FREE trial!
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
MSPs need more than a PSA to grow and service their clients. CloudRadial's CSA transforms the way MSPs and IT teams engage with clients
CloudRadial’s Client Services Automation (CSA) platform transforms the way MSPs and IT teams engage, collaborate, and advise their clients and end-users. It consolidates all the IT touch points of ticketing, reporting, training, planning, and account management into a shared portal where clients and IT collaborate to resolve problems, understand issues, add new services, and plan future opportunities. It is a must-have to complement a PSA.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
Threat detection and response backed by an in-house 24/7 SOC, no annual contract required.
ConnectWise SIEM (formerly Perch) offers threat detection and response backed by an in-house Security Operations Center (SOC). Defend against business email compromise, account takeovers, and see beyond your network traffic. Our team of threat analysts does all the tedium for you, eliminating the noise and sending only identified and verified treats to action on. Built with multi-tenancy, ConnectWise SIEM helps you keep clients safe with the best threat intel on the market.
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Features
- Patch Management
- Billing & Invoicing
- Help Desk Management
- Dashboard
- Scheduling
- Remote Access/Control
- Support Ticket Management
- Customizable Reports
- Self Service Portal
- Server Monitoring
- Configuration Management
- Service Level Agreement (SLA) Management
