---
description: Page 7 - See the list of the best Customer Engagement Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 7 - Customer Engagement Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software) > [Page 7](https://www.capterra.com.au/directory/30906/customer-engagement/software?page=7)

# Customer Engagement Software

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> Customer Engagement software helps marketers and business managers create and track customer experiences with personalised, engaging content. Customer Engagement systems often include digital and mobile engagement tools, live chat, gamification options, personalised web content, and dynamic forms. &#10;&#10;Tools related to Client Engagement software can be found in Customer Relationship Management software, Customer Loyalty software, Customer Satisfaction software, Gamification software, and Blog software. Find the best customer engagement platform for your organisation in Australia.

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## Products

1. [Questback](https://www.capterra.com.au/software/1037172/questback) — 4.7/5 (49 reviews) — Questback is a Customer Engagement Management platform.
2. [Gainsight CS](https://www.capterra.com.au/software/148980/gainsight) — 4.4/5 (48 reviews) — Gainsight helps companies protect revenue and drive expansion with unified data, AI insights, and automated post-sale engagement.
3. [Userlane](https://www.capterra.com.au/software/157465/userlane) — 4.5/5 (47 reviews) — Userlane helps you automate user onboarding and support, and ultimately increase customer engagement and customer lifetime value.
4. [Aligned](https://www.capterra.com.au/software/1034238/aligned) — 4.9/5 (47 reviews) — Build personalized workspaces for each deal, uncover blindspots and win more deals.
5. [Blackhawk Network](https://www.capterra.com.au/software/1046508/blackhawk-network) — 4.9/5 (46 reviews) — BHN is a rewards and incentives pioneer with 20+ years of experience helping create meaningful experiences for customers and employees.
6. [Whispir](https://www.capterra.com.au/software/173457/whispir) — 4.3/5 (45 reviews) — Whispir is a cloud platform for automating intelligent, rich communications.
7. [CallPage](https://www.capterra.com.au/software/153696/callpage) — 4.5/5 (44 reviews) — Engage your customers with faster response times. Connect with your users in just 28 seconds.
8. [Shape](https://www.capterra.com.au/software/173673/setshape) — 4.7/5 (44 reviews) — The most flexible CRM ever created\!
9. [Clientify](https://www.capterra.com.au/software/218432/clientify) — 4.4/5 (43 reviews) — La solucion para pymes que quieren trabajar de forma eficiente la comunicación con clientes, sus ventas y sus acciones de marketing.
10. [Disciple](https://www.capterra.com.au/software/171731/disciple) — 4.5/5 (42 reviews) — Our interactive software drive 16x more engagement than typically seen on branded social media pages.
11. [Screeb](https://www.capterra.com.au/software/1021951/screeb) — 4.5/5 (42 reviews) — We help companies to understand, ask, engage and guide their users, all in one place.
12. [Conversational Cloud](https://www.capterra.com.au/software/133021/conversational-cloud) — 4.3/5 (41 reviews) — LivePerson is the industry leader in AI-powered customer engagement platforms to build \&amp; nurture customer relationships.
13. [INSIDE](https://www.capterra.com.au/software/148963/inside) — 4.6/5 (41 reviews) — Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world.
14. [Revetize](https://www.capterra.com.au/software/177461/revetize) — 4.8/5 (40 reviews) — Customer Marketing Software for Small to Midsize Businesses. Referral, Review and Customer Engagement Campaigns are our jam.
15. [SendX](https://www.capterra.com.au/software/158112/sendx) — 4.6/5 (39 reviews) — SendX is an AI-powered email marketing platform built to maximize deliverability for high-volume senders.
16. [Annex Cloud Loyalty Experience Platform](https://www.capterra.com.au/software/164609/customer-loyalty-cloud) — 4.2/5 (39 reviews) — Annex Cloud's customer engagement solutions help keep your customers engaged and loyal to your brand with omnichannel capabilities.
17. [B2Chat](https://www.capterra.com.au/software/1021568/b2chat) — 4.8/5 (39 reviews) — B2Chat is a Web App software that offers users an all in one instant messaging and chat solution.
18. [Phone2Action Grassroots](https://www.capterra.com.au/software/163266/capitolcanary) — 4.7/5 (38 reviews) — Capitol Canary is the world's leading technology company for public policy engagement, built to empower the advocate in everyone.
19. [Pemcards](https://www.capterra.com.au/software/200079/pem) — 4.8/5 (38 reviews) — Pemcards is the user-generated content marketing platform.
20. [Quiq](https://www.capterra.com.au/software/166780/quiq-messaging) — 4.5/5 (37 reviews) — Engage with your customers on SMS/text, web chat, and social with the help of AI powered chatbots, routing, and queuing.
21. [InputKit](https://www.capterra.com.au/software/174672/inputkit) — 4.9/5 (37 reviews) — Optimize your customer experience with authentic feedback, customer satisfaction surveys and concrete performance indicators.
22. [SmartKarrot](https://www.capterra.com.au/software/189459/smartkarrot) — 4.4/5 (37 reviews) — Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion.
23. [yellow.ai](https://www.capterra.com.au/software/194013/yellow-messenger) — 4.5/5 (37 reviews) — Yellow.ai empowers enterprises with generative AI customer service automation, serving 1100+ clients in 85+ countries.
24. [User.com](https://www.capterra.com.au/software/144916/usercom) — 4.6/5 (36 reviews) — User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes.
25. [IRIO](https://www.capterra.com.au/software/172304/irio) — 4.4/5 (36 reviews) — Fully customizable mobile marketing platform designed to enhance brand and consumer engagement using SMS and Templated Email marketing.

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## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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We can help you educate, inspire, and mobilize your supporters and we'll help you be as organized and productive as possible while doing it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a1f412c9-af5a-4b0c-9a29-64f4cf8e7e6c.jpeg","url":"https://www.capterra.com.au/software/163266/capitolcanary","@type":"ListItem"},{"name":"Pemcards","position":19,"description":"Pemcards provides its Business customers with different solutions for brand promotion and engagement campaigns through the sending of postcards by users.\nPemcards is the best gift for your customer: giving them the opportunity to share a postcard experience, becoming the best indirect marketing tool for your business.\nOn the end user side, a Pemcards app is available free of charge on Apple and Google stores.\n\nOther services: API to Integrate the solution into your front end, artificial intellig","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5500980b-831e-4879-8ca9-603aba584291.png","url":"https://www.capterra.com.au/software/200079/pem","@type":"ListItem"},{"name":"Quiq","position":20,"description":"Engage with your customers on the channels they prefer. Whether it's SMS/text, web chat, Facebook Messenger, Twitter, WhatsApp and more. Your customer can easily get in touch with you for pre-sales support or post sales service. Use new or current landlines to send and receive messages. 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