Customer Engagement Software

This information was sourced from verified user reviews of Lusha

Ease of Use 4.6
Customer Service 3.9
Value for Money 3.7

Verified reviewers

"We are having a satisfactory experience with Lusha." Read the full review

Charles

Director in Singapore

This information was sourced from Lusha

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Lusha

Pros:

Lusha is pretty well known amongst the sourcing community as one of the best tools for getting personal contact details - email address and phone numbers - from social media profiles. Read more

Cons:

The system didn't always give correct call numbers, and sometimes fails to get the numbers in the first place. Read more

This information was sourced from Lusha

Who Uses Lusha?

Lusha is a sales intelligence platform that helps businesses find decision-makers using fresh, dynamic, and accurate data.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

English

XM for Customer Experience

4.6 (250)

This information was sourced from verified user reviews of XM for Customer Experience

Ease of Use 4.4
Customer Service 4.7
Value for Money 4.5

Verified reviewers

"It is a powerful software, intuitive in many aspects, the surveys have a level of customization of..." Read the full review

Andrea

Process Engineer in Chile

This information was sourced from XM for Customer Experience

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of XM for Customer Experience

Pros:

Easy to use, many options for collecting surveys, and cost efficient. Read more

Cons:

With so much functionality it can be easy to mess up logic in surveys. Also sharing across surveys is a pain and doesn't allow you to transfer ownership. Read more

This information was sourced from XM for Customer Experience

Who Uses XM for Customer Experience?

Businesses of all sizes and industries seeking to deliver unparalleled customer experiences at scale.

Countries available

Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica , France, Germany, India, Ireland, Italy, Japan, Mexico, Netherlands, Puerto Rico, Spain, Switzerland, United Arab Emirates, United Kingdom, United States, Venezuela and 15 others

Languages

Chinese, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Korean , Spanish, Traditional Chinese and 2 others

Pipedrive

4.5 (3,024)

This information was sourced from verified user reviews of Pipedrive

Ease of Use 4.5
Customer Service 4.4
Value for Money 4.4

Verified reviewers

"Very easy to enter new contacts into the system, or to do a bulk import. Very Easy to search for..." Read the full review

Igor

Sales Manager in Canada

This information was sourced from Pipedrive

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Pipedrive

Pros:

Neatly organized and friendly application. The most liked feature is the chat support team. Read more

Cons:

The only thing that is kinda confusing especially to non-technical person is on integrating with third-party tools. Most of it needs to be connected with Zapier which is again another subscription. Read more

This information was sourced from Pipedrive

Who Uses Pipedrive?

Sales teams and small and mid-sized businesses looking for a simple yet powerful sales tool to help them stay organized.

Countries available

Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh , Barbados, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon, Canada, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guam, Guatemala, Guernsey, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kiribati, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Marshall Islands, Mauritius, Mexico, Micronesia, Moldova, Monaco, Montenegro, Morocco, Nauru, Netherlands, New Caledonia, New Zealand, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Rwanda, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tonga, Trinidad & Tobago, Tunisia, Tuvalu, Türkiye, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Åland Islands and 127 others

Languages

Czech, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian , Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian and 6 others

Freshdesk Omni

3.5 (2)

This information was sourced from verified user reviews of Freshdesk Omni

Ease of Use 2.5
Customer Service 3.0
Value for Money 3.0

"It is packed full of features and it has a free plan that is sufficient for many users. It does..." Read the full review

Albert

Developer in Canada

This information was sourced from Freshdesk Omni

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from Freshdesk Omni

Who Uses Freshdesk Omni?

Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities.

Countries available

Albania, Algeria, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus , Belgium, Benin, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, China, Colombia, Congo - Brazzaville, Costa Rica, Croatia, Cuba, Czechia, Denmark, Dominican Republic, Egypt, El Salvador, Estonia, Ethiopia, Finland, France, French Polynesia, Georgia, Germany, Ghana, Greece, Guatemala, Guinea, Honduras, Hong Kong SAR China, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Morocco, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Norway, Pakistan, Palestinian Territories, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Serbia, Sierra Leone, Singapore, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad & Tobago, Tunisia, Türkiye, United Arab Emirates, United Kingdom, United States, Uzbekistan, Vietnam, Yemen, Zambia, Zimbabwe and 103 others

Languages

English

Talon.One

4.7 (15)

This information was sourced from verified user reviews of Talon.One

Ease of Use 4.5
Customer Service 4.8
Value for Money 4.4

Verified reviewers

"Lovely and reactive team. Very strong on the partner engagement side." Read the full review

Johnny

Chief Product Officer in Portugal

This information was sourced from Talon.One

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Talon.One

Pros:

One helps us to not give out discounts where not needed but to incentivize the behavior we where it is needed. In short: Our metrics have improved. Read more

Cons:

I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard. Read more

This information was sourced from Talon.One

Who Uses Talon.One?

B2C high-growth companies & enterprises who are looking to scale their business with efficient, flexible and targeted promotions to increase revenue...

Countries available

Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Croatia, Cyprus , Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hong Kong SAR China, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Ukraine, United Arab Emirates, United Kingdom, United States, Vietnam and 50 others

Languages

English, German, Portuguese

Zoho CRM

4.3 (6,884)

This information was sourced from verified user reviews of Zoho CRM

Ease of Use 4.1
Customer Service 4.1
Value for Money 4.3

Verified reviewers

"My overall experience with Zoho CRM has been positive, Once we got past the initial learning..." Read the full review

Arpit

IT Consultant in India

This information was sourced from Zoho CRM

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Zoho CRM

Pros:

I like that it is very flexible, there are many customization possible and the customer support is great. Read more

Cons:

The programming language for the custom functions. Also the Document merge function, lack of fonts, merging wrong characters sometime. Read more

This information was sourced from Zoho CRM

Who Uses Zoho CRM?

Zoho CRM can be used by businesses of all sizes. You can even build your own version of Zoho CRM. Sell smarter and faster with Zoho CRM.

Countries available

Armenia, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Brazil, Canada , China, Colombia, Cyprus, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Greenland, Hong Kong SAR China, Hungary, India, Indonesia, Ireland, Italy, Japan, Kuwait, Luxembourg, Malaysia, Mexico, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States, Vietnam and 49 others

Languages

Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, European Portuguese , French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese and 17 others

Zoho CRM Plus

4.4 (67)

This information was sourced from verified user reviews of Zoho CRM Plus

Ease of Use 4.2
Customer Service 4.1
Value for Money 4.4

Verified reviewers

"It finally centralizes incoming and outgoing communications within all different Zoho environments..." Read the full review

Nikita

Marketing Manager CRM in Germany

This information was sourced from Zoho CRM Plus

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Zoho CRM Plus

Pros:

Lot of features for tracking, collaboration, metrics, monitoring, help desk, support. Read more

Cons:

Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...). Read more

This information was sourced from Zoho CRM Plus

Who Uses Zoho CRM Plus?

Small and Medium businesses, Mid-sized businesses, and Enterprise level businesses.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 220 others

Languages

Brazilian Portuguese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese , Finnish, German, Greek, Haitian Creole, Irish, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Turkish, Ukrainian and 13 others

Zoho Desk

4.5 (2,178)

This information was sourced from verified user reviews of Zoho Desk

Ease of Use 4.4
Customer Service 4.3
Value for Money 4.5

Verified reviewers

"Zoho Desk is a top-tier platform for developing individualized customer service offerings. It's a..." Read the full review

Saskia

Senior Director Sales Marketing in US

This information was sourced from Zoho Desk

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Zoho Desk

Pros:

The integration between other Zoho tools, blueprint capabilities with building workflow, ease of assigning tickets to techs, remote access option directly through the tickets. Read more

Cons:

No alerts to end user when the ticket is passed from one agent to the next. Read more

This information was sourced from Zoho Desk

Who Uses Zoho Desk?

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without...

Countries available

Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, France, Germany , India, Indonesia, Italy, Malaysia, Mexico, Netherlands, New Zealand, Peru, Philippines, Poland, Portugal, Saudi Arabia, Singapore, South Africa, Spain, Switzerland, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States and 21 others

Languages

Arabic, Brazilian Portuguese, Chinese, Danish, Dutch, English, French, German, Hindi, Indonesian , Italian, Japanese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese and 9 others

OneSignal

4.7 (95)

This information was sourced from verified user reviews of OneSignal

Ease of Use 4.5
Customer Service 4.5
Value for Money 4.6

Verified reviewers

"It is a much needed software as we are able to maintain a great connection with our clients, we..." Read the full review

Jared

Marketing Specialist in US

This information was sourced from OneSignal

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of OneSignal

Pros:

The price is the main thing I consider when selecting this. This offers 30k free subscribers that more than enough for a startup website. Read more

Cons:

OneSignal 503s quite often sometimes push notifications fail, although these issues have happened less and less over time. Read more

This information was sourced from OneSignal

Who Uses OneSignal?

OneSignal empowers over 2M users at mobile-first companies of all sizes to drive retention and revenue growth through a modern omnichannel customer...

Countries available

Afghanistan, Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus , Belgium, Bhutan, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Malaysia, Maldives, Malta, Mexico, Moldova, Monaco, Mongolia, Montenegro, Myanmar (Burma), Nepal, Netherlands, North Macedonia, Norway, Oman, Pakistan, Palestinian Territories, Philippines, Poland, Portugal, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, Türkiye, Ukraine, United Arab Emirates, United Kingdom, United States, Uzbekistan, Vatican City, Vietnam, Yemen, Åland Islands and 96 others

Languages

English

Quizell

4.9 (17)

This information was sourced from verified user reviews of Quizell

Ease of Use 4.9
Customer Service 4.9
Value for Money 4.9

Verified reviewers

"I use Quizell to help with lead generation and market research." Read the full review

Emelda

Business Development Executive in South Africa

This information was sourced from Quizell

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from Quizell

Who Uses Quizell?

Quizell serves businesses of all sizes looking to boost engagement, capture leads, and increase sales with AI-powered product recommendation quizzes,...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 220 others

Languages

English

Product Fruits

4.8 (60)

This information was sourced from verified user reviews of Product Fruits

Ease of Use 4.6
Customer Service 4.9
Value for Money 4.8

Verified reviewers

"Overall we are really happy with our choice of Product Fruits. We initially purchased a monthly..." Read the full review

Julia

Co-founder, CEO in Sweden

This information was sourced from Product Fruits

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Product Fruits

Pros:

Product Fruits offers a very wide range of functions compared to other providers and at a fair price for start-ups. While Pendo and co. are unaffordable. Read more

Cons:

CSS selection for hints can be tricky sometimes. Read more

This information was sourced from Product Fruits

Who Uses Product Fruits?

Web-based applications aiming to improve adoption, conversion and retention by effectively onboarding users and demonstrating the product's value....

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others

Languages

English

LiveChat

4.6 (1,684)

This information was sourced from verified user reviews of LiveChat

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"I LOVE USING LIVECHAT I HIGHLY RECOMMENDED THIS WEBSITE TO THE COSTUMER" Read the full review

Niel Winston

Remotasks.com in Philippines

This information was sourced from LiveChat

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of LiveChat

Pros:

Livechat allows rapid communication with customers and bypasses the need for long phone call wait times. Ubiquitous among major businesses and improves customer experience substantially. Read more

Cons:

The lag can be pretty awful sometimes...that's hard to explain to a client. Sometimes it makes us look lazy. Read more

This information was sourced from LiveChat

Who Uses LiveChat?

LiveChat is used worldwide by over 37,000 happy customers from every industry. Thanks to varied pricing plans, and feature customization options,...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Zambia, Zimbabwe, Åland Islands and 213 others

Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew , Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian and 16 others

CleverTap

4.4 (56)

This information was sourced from verified user reviews of CleverTap

Ease of Use 4.3
Customer Service 4.3
Value for Money 4.1

Verified reviewers

"With CleverTap, we can not only send communication but we also actively use it to build segments,..." Read the full review

Anirban

Senior Manager - Marketing in India

This information was sourced from CleverTap

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of CleverTap

Pros:

It allows to build funnels and target users at the grassroot level. As long as event definition is good, there is nothing you cannot pull out from this platform. Read more

Cons:

It's just become a bit costly now for smaller companies. Read more

This information was sourced from CleverTap

Who Uses CleverTap?

CleverTap is built for B2C brands and used by teams responsible for retention, growth, engagement. That includes marketing, product, growth,...

Countries available

Australia, Brazil, Canada, China, Germany, India, Indonesia, Israel, Japan, Singapore , United Arab Emirates, United Kingdom, United States and 3 others

Languages

English

Mixpanel

4.5 (139)

This information was sourced from verified user reviews of Mixpanel

Ease of Use 4.1
Customer Service 4.2
Value for Money 4.2

Verified reviewers

"Mixpanel is topnotch and lot to learn from it. If you start using it you will fall in love with the..." Read the full review

Yuvan

Product Manager in India

This information was sourced from Mixpanel

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Mixpanel

Pros:

You can easily create segmentation and target the audience easily. You can automate the campaigns and push notifications with the help of funnel. Read more

Cons:

No advanced feature for email tracking, which adds the need of other tools for more detailed marketing campaigns. Read more

This information was sourced from Mixpanel

Who Uses Mixpanel?

Over 20,000 customers around the world use Mixpanel.

Countries available

Australia, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Mexico , Netherlands, Singapore, United Arab Emirates, United Kingdom, United States and 5 others

Languages

English

Solitics

4.2 (11)

This information was sourced from verified user reviews of Solitics

Ease of Use 4.2
Customer Service 4.6
Value for Money 4.4

Verified reviewers

"It's very flexible and can be adjusted to the needs." Read the full review

Slavi

CRM Campaign Executive in Bulgaria

This information was sourced from Solitics

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Solitics

Pros:

The system is very intuitive, easy to use and very simple to explain and teach new users about it. Easy to set up journey's & promotion , the Dashboard also clear to view. Read more

Cons:

Because we use it for few brands it is not so convenient to use once we export the report, the report is very unfriendly and there is not so much how to control the fields there. Read more

This information was sourced from Solitics

Who Uses Solitics?

Solitics is ideal for Marketing Automation, CRM, Product and Business managers within financial services companies, trading platforms, brokers,...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

English

CX Genie

4.0 (2)

This information was sourced from verified user reviews of CX Genie

Ease of Use 4.5
Customer Service 4.0
Value for Money 5.0

"easy to set up , 5 mins you can have your own bot with your data" Read the full review

Trươ

Owner in Vietnam

This information was sourced from CX Genie

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from CX Genie

Who Uses CX Genie?

CX Genie is currently targeting a global audience, with a particular focus on the US, Europe, Canada, and Australia

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 220 others

Languages

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch , English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese and 37 others

Nudgify

4.9 (25)

This information was sourced from verified user reviews of Nudgify

Ease of Use 5.0
Customer Service 5.0
Value for Money 4.9

Verified reviewers

"This is by far the best conversion-boosting tool I've used for our sales funnel. We did use a..." Read the full review

Sam

CEO in US

This information was sourced from Nudgify

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Nudgify

Pros:

Nudgify offers a variety of pre-made nudges including sales, reviews, free delivery nudges, and more. They have a very easy to use dashboard which is great for non-tech person like me. Read more

Cons:

I don't have such of negative aspects to details. Read more

This information was sourced from Nudgify

Who Uses Nudgify?

Websites looking for instant Social Proof on their website: Shopify Stores, WooCommerce Stores, Wix Stores, BigCommerce stores, SaaS, Retail, Travel,...

Countries available

Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria , Canada, Chile, China, Colombia, Croatia, Cuba, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guatemala, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, Netherlands, New Zealand, Nigeria, North Macedonia, Norway, Philippines, Poland, Portugal, Romania, Russia, San Marino, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States, Uruguay, Vietnam and 68 others

Languages

Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, European Portuguese , Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish and 23 others

Zendesk Suite

4.4 (3,998)

This information was sourced from verified user reviews of Zendesk Suite

Ease of Use 4.3
Customer Service 4.3
Value for Money 4.2

Verified reviewers

"Overall, our experience with Zendesk as a support ticketing system has been good. While a bit..." Read the full review

Andrew

Chief Executive Officer in US

This information was sourced from Zendesk Suite

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Zendesk Suite

Pros:

Zendesk has solved so many issues in one program. Pricing is good and a fair price. Read more

Cons:

There are issues at times with uploading data and exporting data. Sometimes data is deleted or missing for no reason. Read more

This information was sourced from Zendesk Suite

Who Uses Zendesk Suite?

Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and...

Countries available

Australia, Austria, Belgium, Brazil, Canada, China, Denmark, France, Germany, Hong Kong SAR China , India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Philippines, Singapore, Spain, Sweden, Switzerland, Taiwan, United Kingdom, United States and 15 others

Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew , Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian and 16 others

Startquestion

4.9 (174)

This information was sourced from verified user reviews of Startquestion

Ease of Use 4.8
Customer Service 4.9
Value for Money 4.7

Verified reviewers

"Results E-mail marketing research" Read the full review

Piotr

Senior Affiliate Manager in Poland

This information was sourced from Startquestion

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Startquestion

Pros:

Flexibility, ease of obtaining key data, service availability and support in each integration. Read more

Cons:

I did not find anything that I did not like. The only thing that can be considered a disadvantage is the price if I did not use part of the system. Read more

This information was sourced from Startquestion

Who Uses Startquestion?

Small Business, Mid Size Business, Large Enterprises, Freelancers, Public Administrations, Non Profits, Schools.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

Czech, English, Polish

Userflow

4.8 (12)

This information was sourced from verified user reviews of Userflow

Ease of Use 4.7
Customer Service 4.7
Value for Money 4.8

Verified reviewers

"It performs most of the tasks essential to the smooth running of our website, from welcome messages..." Read the full review

Francois Pascal

Service provider in Cameroon

This information was sourced from Userflow

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Userflow

Pros:

Within a week, we were able to create and publish 10+ flows. It's simple and shrewd to establish connections with your goods. Read more

Cons:

Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device. Read more

This information was sourced from Userflow

Who Uses Userflow?

SaaS businesses

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

English

Braze

4.7 (103)

This information was sourced from verified user reviews of Braze

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.4

Verified reviewers

"Ever since we welcomed Braze into our toolkit, we've unleashed the power of automation to reach our..." Read the full review

Martin

Project Manager in US

This information was sourced from Braze

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Braze

Pros:

It allow anyone with basic skill to create and maintain campaign. The data integration is another feature which allow seamless migration of data to Braze. Read more

Cons:

I also don't like very much the reporting on canvas. Read more

This information was sourced from Braze

Who Uses Braze?

Braze is aimed at companies of various sizes who wish to optimize their customer relationships and strengthen customer loyalty with the help of the...

Countries available

Australia, Germany, Hong Kong SAR China, Indonesia, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, Thailand , United Arab Emirates, United Kingdom, United States and 3 others

Languages

Brazilian Portuguese, English, French, Japanese, Korean, Spanish

Slack

4.7 (23,460)

This information was sourced from verified user reviews of Slack

Ease of Use 4.6
Customer Service 4.4
Value for Money 4.5

Verified reviewers

"Overall, I've had nothing but great experiences with Slack. It's a really helpful platform for..." Read the full review

Yash

Cloud operations in India

This information was sourced from Slack

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Slack

Pros:

The giphy integration is the perfect way to get folks engaged. I love the search function and the auto-response feature the best. Read more

Cons:

I get lost on some of the channels - there are a lot of channels with different teams. I find that I get confused with which channel is for what. Read more

This information was sourced from Slack

Who Uses Slack?

Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.

Countries available

Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany , Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States and 16 others

Languages

English, French, German, Japanese, Spanish

Viber

4.4 (4,030)

This information was sourced from verified user reviews of Viber

Ease of Use 4.6
Customer Service 4.3
Value for Money 4.5

Verified reviewers

"Our organization have had a substantial growth with the use of Viber as our messaging app, it has..." Read the full review

Olabisi

Sales manager in Nigeria

This information was sourced from Viber

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Viber

Pros:

Viber integrates with your phone contact list and helps to communicate effectively. It also maintains your call history. Read more

Cons:

In addition to, there is no option to back-up my files and contact to cloud storage. The adds appear after every video calls is irritating. Read more

This information was sourced from Viber

Who Uses Viber?

On-premise customer engagement & communication tool that lets small to large businesses perform international calls, promoting brand visibility using...

Countries available

Luxembourg

Languages

English

Hootsuite

4.4 (3,773)

This information was sourced from verified user reviews of Hootsuite

Ease of Use 4.3
Customer Service 4.2
Value for Money 4.1

Verified reviewers

"Despite these minor drawbacks, Hootsuite has greatly enhanced my efficiency and effectiveness in..." Read the full review

Leah

Detailer in US

This information was sourced from Hootsuite

Communication Management
Multi-Channel Communication
Reporting/Analytics
Feedback Management
Customer History
Live Chat

This information was sourced from verified user reviews of Hootsuite

Pros:

The analytics side of Hootsuite is one of its greatest strengths. The support team respond quickly. Read more

Cons:

Additionally at least once or twice the scheduled content has failed to post, and it is difficult to track these. Read more

This information was sourced from Hootsuite

Who Uses Hootsuite?

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech,...

Countries available

Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

Languages

English, French, German, Italian, Portuguese, Spanish

Freshdesk

4.5 (3,350)

This information was sourced from verified user reviews of Freshdesk

Ease of Use 4.5
Customer Service 4.5
Value for Money 4.4

Verified reviewers