---
description: Discover and compare Call Tracking Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Call Tracking Software for Windows - Price comparison & Reviews - Capterra Australia 2026
---

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# Call Tracking Software

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> Call tracking software helps agencies and marketing departments measure the ROI of their campaigns with phone lead insights and dynamic source tracking.

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## Products

1. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (458 reviews) — With Aircall's advanced call monitoring and AI-powered coaching functionality, you can correct agent mistakes and improve your calls.
2. [RingEX](https://www.capterra.com.au/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
3. [Nextiva](https://www.capterra.com.au/software/175788/nextiva) — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
4. [EngageBay CRM](https://www.capterra.com.au/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
5. [CallHippo](https://www.capterra.com.au/software/159578/callhippo) — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
6. [GoTo Connect](https://www.capterra.com.au/software/163604/goto-connect) — 4.5/5 (668 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
7. [CXone Mpower](https://www.capterra.com.au/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
8. [Dialpad](https://www.capterra.com.au/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device.
9. [Agile CRM](https://www.capterra.com.au/software/135148/agile-crm) — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
10. [800.com](https://www.capterra.com.au/software/208208/800-com) — 4.7/5 (313 reviews) — We are a full business phone system providing everything you need to communicate with your customers, all in one place.
11. [CloudTalk](https://www.capterra.com.au/software/182004/cloudtalk) — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
12. [Calabrio ONE](https://www.capterra.com.au/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
13. [RingCX](https://www.capterra.com.au/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
14. [Zoom Phone](https://www.capterra.com.au/software/208535/zoom-phone) — 4.5/5 (243 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
15. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (223 reviews) — JustCall’s Call Tracking helps you analyze calls, train agents, and boost sales with insights that drive smarter decisions.
16. [Telnyx Suite](https://www.capterra.com.au/software/173804/telnyx) — 4.8/5 (195 reviews) — Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network.
17. [LeadSquared](https://www.capterra.com.au/software/130199/leadsquared) — 4.3/5 (167 reviews) — Call Tracking Software that tracks all inbound and outbound calls, increases sales, and analyzes metrics with ease.
18. [Close](https://www.capterra.com.au/software/132667/close-io) — 4.7/5 (164 reviews) — Close is the all-in-one sales engagement CRM with built-in calling to help startups and small businesses turn leads into revenue.
19. [Liine](https://www.capterra.com.au/software/184326/liine) — 4.9/5 (161 reviews) — Liine simplifies \& improves how healthcare practices acquire new patients. Turn more inquiries into revenue with NO manual data entry.
20. [Groove](https://www.capterra.com.au/software/177789/groove) — 4.7/5 (146 reviews) — Groove is the first sales engagement platform to enable sales leaders to make sales strategy actionable.
21. [Mango Voice](https://www.capterra.com.au/software/1027920/mango-voice) — 3.7/5 (109 reviews) — Mango Voice is an enterprise-grade VoIP phone system based in the cloud.
22. [ZIWO](https://www.capterra.com.au/software/171265/ziwo) — 4.7/5 (108 reviews) — ZIWO | Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
23. [Convirza](https://www.capterra.com.au/software/150822/convirza) — 4.4/5 (99 reviews) — Turn conversations into Customers. Create and Convert more leads with Conversation Analytics®, AI and Call Tracking.
24. [InfoFlo](https://www.capterra.com.au/software/96628/infoflo) — 4.5/5 (96 reviews) — We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions.
25. [MightyCall](https://www.capterra.com.au/software/135394/mightycall) — 3.8/5 (95 reviews) — MightyCall is a flexible \& scalable cloud-based call center solution designed specifically
for small \& mid-sized businesses.

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## Related Categories

- [Business Phone Systems](https://www.capterra.com.au/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Cloud PBX Software](https://www.capterra.com.au/directory/31102/cloud-pbx/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30901/call-tracking/software)
- [All Categories](https://www.capterra.com.au/directory)

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Trusted by 4,000+ companies like Nokia, Glovo, and Valutico.\n\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.capterra.com.au/software/182004/cloudtalk","@type":"ListItem"},{"name":"Calabrio ONE","position":12,"description":"Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian.\n\nWe maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching.\n\nOnly Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a66157ff-bfd8-4bed-8099-b4bdd43482f6.png","url":"https://www.capterra.com.au/software/110588/calabrio-one-suite","@type":"ListItem"},{"name":"RingCX","position":13,"description":"RingCX is AI-powered contact center software that enhances customer service, streamlines operations, and supports agents. This cloud-based solution features sentiment analysis, skills-based routing, and advanced outbound dialing capabilities for efficient, personalized interactions.  Omnichannel routing matches customer queries with appropriate agents for faster resolutions, while workforce management tools including quality assurance and call monitoring help improve agent performance. 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Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0f74b52-b239-4a95-9fa6-3741829ef552.jpeg","url":"https://www.capterra.com.au/software/208535/zoom-phone","@type":"ListItem"},{"name":"JustCall","position":15,"description":"JustCall’s Call Tracking helps you turn conversations into data you can act on. Track every interaction, spot patterns, and use insights to improve performance.\n\nFeatures like call recording, sentiment analysis, and detailed reports make it easy to train agents, refine strategies, and make smarter, data-driven decisions.\n\nManagers get a clear dashboard view of team performance to identify growth opportunities and coach effectively. Whether you’re scaling sales or improving support, JustCall gives you the tools to drive better results. 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From in-app messaging and calling to feature-rich contact centers, Telnyx solves communications needs at every complexity level, with 24/7 in-house engineering support on hand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd0d2b9e-7a9d-470a-aa6c-42d6e4cf57e4.png","url":"https://www.capterra.com.au/software/173804/telnyx","@type":"ListItem"},{"name":"LeadSquared","position":17,"description":"LeadSquared’s Call Tracking Software integrates perfectly with CallTrackingMetrics to improve caller experience and track all inbound and outbound calls. Capture all inbound phone calls and voicemails, directly make outbound calls, avoid lead duplication, maintain call logs and reports, route incoming calls to the right agents, and more. Monitor the number of calls received, outbound calls made, missed calls, calls that led to conversions, average time spent, etc.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e5a618b-25a4-45e3-a86b-7642ea6f585a.png","url":"https://www.capterra.com.au/software/130199/leadsquared","@type":"ListItem"},{"name":"Close","position":18,"description":"Close is the best sales CRM with built-in calling and SMS tools, designed to help SMBs and startups turn leads into revenue. Close lets you email, call, and text your leads from one inbox, all without add-ons.\n\nPacked with productivity tools like predictive dialer, power dialer, VoIP, SMS automation, and more sales enablement tools, you'll reach more leads, follow up more often and grow revenue fast.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee4671b1-24c6-4b6e-a880-54a586c6f021.png","url":"https://www.capterra.com.au/software/132667/close-io","@type":"ListItem"},{"name":"Liine","position":19,"description":"Built just for healthcare practices, Liine captures accurate insights from 100% of your new patient calls and forms with ZERO manual data entry. Effortlessly track staff performance, marketing attribution, reasons NOT booked, booking rates, treatments requested, and much more. While other platforms guess, Liine knows.\n\nLiine also automates speed-to-lead for online forms. Automatically connect with web leads in seconds and increase scheduled appointments up to 900%.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01c9a982-8a3c-4f03-9bae-c8dbb3d7a4da.png","url":"https://www.capterra.com.au/software/184326/liine","@type":"ListItem"},{"name":"Groove","position":20,"description":"Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. \n\nGroove enables more than 75,000 users at ADP, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Learn more: www.groove.co","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5f4d47f-368d-4619-8334-0a4233a3520a.png","url":"https://www.capterra.com.au/software/177789/groove","@type":"ListItem"},{"name":"Mango Voice","position":21,"description":"Mango Voice is an enterprise-grade VoIP business phone system based in the cloud especially designed for phone systems needs of small and medium businesses.  Whether you are at the office or on the go, Mango gives you the tools you need to engage customers on a whole new level.  Best VoIP phones for small business!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd2eaf59-7ff1-41eb-aab1-acd606eeb507.webp","url":"https://www.capterra.com.au/software/1027920/mango-voice","@type":"ListItem"},{"name":"ZIWO","position":22,"description":"ZIWO is an omnichannel cloud contact center software (CCaaS) designed to simplify customer communication through voice, WhatsApp, and SMS from one intuitive interface. Built for service, sales, and support teams, ZIWO enables efficient customer interaction management across languages and regions. It includes built-in call tracking and call recording to monitor agent performance, ensure quality assurance, and maintain compliance. \n\nWith telecom connectivity in 145+ countries, including full GCC coverage, businesses can scale quickly with local numbers. \n\nZIWO supports both in-office and remote teams, offering real-time visibility into operations. It also integrates with 15+ CRMs and features over 500 APIs for seamless workflow automation. \n\nZIWO is ideal for organizations aiming to improve service quality, optimize workforce management, and streamline communications without complex infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.capterra.com.au/software/171265/ziwo","@type":"ListItem"},{"name":"Convirza","position":23,"description":"Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you to market and sell with confidence.\n\nHere's how our customers use Convirza to drive revenue growth:\n\n*Trainers — Use Convirza to find the best calls to train their team on, and see what skills each person needs to focus on.\n*Marketers — 1,000's of marketers use Convirza to track leads, and find which leads are the most valuable for their business.\n*Call Centers — Use Convirza to measure agent performance every time. They also monitor script adherence, sentiment, keywords and much more.\n*Sales Teams — Sales teams use Convirza to call the best leads, at the right times, and say the right things.\n\nWe integrate with marketing tools, CRM's and phone providers to provide you and your customers with the best experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c597450-7b2b-4dc7-bf42-8e5d1e0a90b5.png","url":"https://www.capterra.com.au/software/150822/convirza","@type":"ListItem"},{"name":"InfoFlo","position":24,"description":"We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://www.capterra.com.au/software/96628/infoflo","@type":"ListItem"},{"name":"MightyCall","position":25,"description":"MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.\n\nSet up - Enjoy the simple setup process with our intuitive flowchart.\nCommunicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity.\nCollaborate - Track performance and route calls to your team members based on their roles and knowledge.\nReach out - Reach more targeted contacts with the auto dialer and improve engagement rates.\nSupervise - Train and supervise agents in real-time
and obtain precise performance data.\n\nMightyCall has customer support and free live onboarding sessions designed to maximize a system's potential in the shortest amount of time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/54b8541d-3781-4332-a14c-34607a6df68b.png","url":"https://www.capterra.com.au/software/135394/mightycall","@type":"ListItem"}],"numberOfItems":25}
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