Fire Department Software

This information was sourced from verified user reviews of PowerDMS

5

359

4

Ease of Use 4.5
Customer Service 4.7
Value for Money 4.5

Verified reviewers

+

"To be fair, the con I described only affects 1-2 people within our entire organization and..." Read the full review

Michael

Police Officer/Accreditation Officer in US

This information was sourced from PowerDMS

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of PowerDMS

Pros:

It is very user friendly, especially for the end users. Read more

Cons:

Sometime it is a bit hard to get the workflows correct. Read more

This information was sourced from PowerDMS

Who Uses PowerDMS?

The PowerDMS platform is designed to recruit, train, equip, and protect employees across their careers within public safety agencies and healthcare...

Countries available

Canada, Mexico, United States

Languages

English

InTime

4.8 (95)

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This information was sourced from verified user reviews of InTime

Ease of Use 4.4
Customer Service 4.9
Value for Money 4.7

"Very few applications our Department uses work with ease. This is the exception. The software is..." Read the full review

Anonymous reviewer

This information was sourced from InTime

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of InTime

Pros:

We appreciate the accurate and multiple facets of InTime ; such as the scheduling, OT Posting and Paid Duty posting and tracking. Read more

Cons:

Also, our chief wants the daily roster to show many different things and I often have trouble getting the notes to show up on the roster. Read more

This information was sourced from InTime

Who Uses InTime?

Law Enforcement, Public, & Private Security: Sheriffs Departments, Police, Patrol, Security Companies, Jails & Prisons, Corrections, 911, Dispatch,...

Countries available

Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United States

Languages

English

Rave Alert

4.7 (95)

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This information was sourced from verified user reviews of Rave Alert

Ease of Use 4.4
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"Our experience with RAVE Alert has been great, the team has supported us in growing and developing..." Read the full review

Kobie

Emergency Preparedness Manager in US

This information was sourced from Rave Alert

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of Rave Alert

Pros:

Integration into our notification system was an easy process. Read more

Cons:

I don't think this is a feature of Rave, but we have had some students miss emergency notifications because they replied "stop" to a non-emergency alert. Read more

This information was sourced from Rave Alert

Who Uses Rave Alert?

Thousands of businesses, schools, universities, hospitals, federal, state and local agencies – all rely on Rave to deliver critical information at...

Countries available

United States

Languages

English

GovPilot

4.6 (76)

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This information was sourced from verified user reviews of GovPilot

Ease of Use 4.6
Customer Service 4.8
Value for Money 4.6

Verified reviewers

"Govpilot has permitted us to modernize many of the functions of the Municipal Clerk's office. ..." Read the full review

Marta

Director senior and social services in US

This information was sourced from GovPilot

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of GovPilot

Pros:

The ease of setup and the fact that Gov Pilot does all the modifications and updating. Read more

Cons:

Initially, I was a little confused with the new software. Customer support was able to work me through some problems I was having and simplified things. Read more

This information was sourced from GovPilot

Who Uses GovPilot?

GovPilot services municipalities, counties, states, and agencies. The software is scalable and can fit the unique needs of governmental organizations...

Countries available

Canada, United States

Languages

English

eSchedule

4.8 (67)

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This information was sourced from verified user reviews of eSchedule

Ease of Use 4.6
Customer Service 4.8
Value for Money 4.8

Verified reviewers

"Overall, the software is a great value for the money. The customer service is top-notch, and the..." Read the full review

Neil

Deputy Chief, Administration in US

This information was sourced from eSchedule

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of eSchedule

Pros:

I cannot say enough of how this has saved us time and money in our new operation. Read more

Cons:

The program is slow on the upload of changes and sometimes the information is lost if not saved due to connectivity. Read more

This information was sourced from eSchedule

Who Uses eSchedule?

EMS, Fire, Law Enforcement, Nursing/Healthcare, Medical Staff, 911 Dispatch / Communications Centers

Countries available

Canada, United States

Languages

English

TraxWorx

5.0 (54)

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This information was sourced from verified user reviews of TraxWorx

Ease of Use 5.0
Customer Service 5.0
Value for Money 5.0

"Supported by a great team that is opened to expand modules to support field staff with management..." Read the full review

Mary

IT Manager in US

This information was sourced from TraxWorx

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of TraxWorx

Pros:

App is very user friendly and easy to navigate. Functions well, and progresses through multiple pages intuitively. Read more

Cons:

I have not had any issues or complaints of this product. It has always been reliable and consistent. Read more

This information was sourced from TraxWorx

Who Uses TraxWorx?

Designed for Fire Departments, EMS Agencies, Ambulance Companies, and Medical Clinics that need to track manage controlled drugs, critical & common...

Countries available

Australia, Canada, United States

Languages

English

Rescue Hub

4.6 (52)

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This information was sourced from verified user reviews of Rescue Hub

Ease of Use 4.3
Customer Service 4.8
Value for Money 4.6

Verified reviewers

"Fantastic, great company to deal with." Read the full review

Jon

Business Manager in Canada

This information was sourced from Rescue Hub

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of Rescue Hub

Pros:

Easy to use and easy to navigate. The format is laid out well. Read more

Cons:

Inability to clear tasks that don't pertain to me or reorder them without admin privilege's. Read more

This information was sourced from Rescue Hub

Who Uses Rescue Hub?

Any department that wants to track/deliver training to their members. Most departments use a mix of email, YouTube, Dropbox, and 3-ring binders full...

Countries available

Canada, United States

Languages

English

Protecnus

4.3 (42)

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This information was sourced from verified user reviews of Protecnus

Ease of Use 4.0
Customer Service 4.3
Value for Money 4.1

Verified reviewers

"Una vez completamente implantado, debe facilitarnos la gestión técnico-administrativa, así como la..." Read the full review

Jesús

Director de Tecnología & Ciberseguridad in Spain

This information was sourced from Protecnus

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from Protecnus

Who Uses Protecnus?

Not provided by vendor

Countries available

Argentina, Bolivia, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador , Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Spain, Uruguay, Venezuela and 11 others

Languages

Spanish

Emergency Reporting

4.5 (40)

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This information was sourced from verified user reviews of Emergency Reporting

Ease of Use 4.5
Customer Service 4.7
Value for Money 4.5

Verified reviewers

"We have had zero problems with the actual program. We have not done the training we should have on..." Read the full review

Grant

Lead Instructor in US

This information was sourced from Emergency Reporting

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of Emergency Reporting

Pros:

Ease of use, low cost for features included, and impact on operation with the data collected. Read more

Cons:

Initially, the security settings for Emergency Reporting were not granular enough to be able to tailor different experiences for different user levels. Read more

This information was sourced from Emergency Reporting

Who Uses Emergency Reporting?

We serve first responders worldwide, including volunteer and career fire and EMS agencies, DoD, NASA, DOE, airports, and large commercial agencies...

Countries available

United States

Languages

English

First Due

4.8 (40)

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This information was sourced from verified user reviews of First Due

Ease of Use 4.7
Customer Service 4.7
Value for Money 4.5

"Over all I believe it’s a great product and is only going to get better in time." Read the full review

Anonymous reviewer

This information was sourced from First Due

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of First Due

Pros:

We can load all the necessary information to gain knowledge of a building before arriving on scene. Read more

Cons:

Need to add risk analysis for community risk reduction. Read more

This information was sourced from First Due

Who Uses First Due?

First Due serves First Responders (Fire, EMS, Public Safety Agencies, Emergency Management, PSAPs) and their communities in the US and Canada.

Countries available

Canada, United States

Languages

English, French

AMCS Fleet Maintenance

4.7 (24)

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This information was sourced from verified user reviews of AMCS Fleet Maintenance

Ease of Use 4.5
Customer Service 4.8
Value for Money 4.7

"Our company has been using the Dossier Fleet Maintenance program since 1998. We had a previous..." Read the full review

Grant

Fleet and Transportation Manager in

This information was sourced from AMCS Fleet Maintenance

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of AMCS Fleet Maintenance

Pros:

Dossier has allowed us to make better decisions based on relevant data. The software is easy to use at all levels (technicians, supervisors, and administrators). Read more

Cons:

I find it difficult at times to figure out how to change the permissions that my employees have and sometimes they do not have access to make changes when they need to because of that. Read more

This information was sourced from AMCS Fleet Maintenance

Who Uses AMCS Fleet Maintenance?

AMCS Fleet Maintenance is extremely flexible and granularly licensed. We serve virtually all verticals including waste/recycling, trucking, heavy...

Countries available

Australia, Canada, Denmark, Finland, France, Germany, Ireland, Netherlands, New Zealand, Norway , Sweden, United Kingdom, United States and 3 others

Languages

English

AssetPool

4.7 (24)

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This information was sourced from verified user reviews of AssetPool

Ease of Use 4.5
Customer Service 4.7
Value for Money 4.6

Verified reviewers

"Assetpool is a very easy tool to use. The support is always a finger tip away and they are always..." Read the full review

Lu-Ashlin

Senior Compliance Auditor in South Africa

This information was sourced from AssetPool

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of AssetPool

Pros:

The product is user friendly and based on the current requirements with Covid this suits our needs perfectly. Read more

Cons:

I think one future can be very important: set-up a drop down list, in order to select pre-defined answers, avoiding typing. You can eliminate mistakes and increase productivity to the end user. Read more

This information was sourced from AssetPool

Who Uses AssetPool?

Accident inspection, security industry, machinery, rentals, mining industry, fire safety industry,

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others

Languages

Arabic, Brazilian Portuguese, English, French, German, Spanish

PSTrax

5.0 (20)

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This information was sourced from verified user reviews of PSTrax

Ease of Use 5.0
Customer Service 5.0
Value for Money 4.9

Verified reviewers

"In an aviation based healthcare organisation, safety is critical for our staff (pilots and flight..." Read the full review

Anthony

Operations Manager in Australia

This information was sourced from PSTrax

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of PSTrax

Pros:

The product is easy to use and sign into, pretty much self-explanatory. The developers made the sign on so easily accessible and super easy to remember in this day of multiple passwords. Read more

Cons:

The system requires web connection which makes some checking difficult in remote settings. Read more

This information was sourced from PSTrax

Who Uses PSTrax?

PSTrax is proud to serve First Responders (Fire, EMS, Police, DOD & Military Agencies) in the US, Canada, and Australia.

Countries available

Australia, Canada, United States

Languages

English

Responder360

4.6 (20)

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This information was sourced from verified user reviews of Responder360

Ease of Use 4.7
Customer Service 4.6
Value for Money 4.8

"My overall experience has been great. Response to email queries or calls for support have been..." Read the full review

James

LT in US

This information was sourced from Responder360

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of Responder360

Pros:

The ability to switch between TriTech CAD and Responder 360, allows me to split screen both softwares and provides a quick access to information, when responding or on scene of an incident. Read more

Cons:

I am not sure what the product costs it has became a critical resource for us with the data that’s input. Read more

This information was sourced from Responder360

Who Uses Responder360?

Built for ALL Emergency Responders. Fire, EMS, Law Enforcement, School Districts and any other organizations that benefit from pre-planned,...

Countries available

United States

Languages

English

ESO Fire RMS

2.7 (18)

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This information was sourced from verified user reviews of ESO Fire RMS

Ease of Use 2.3
Customer Service 2.2
Value for Money 2.4

Verified reviewers

"The benefits are we are able to do our charts and QA/QI in a timely manner and we are able to use..." Read the full review

Danilo

Paramedic in US

This information was sourced from ESO Fire RMS

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of ESO Fire RMS

Pros:

Also, you could set certain questions to make other questions be asked. This made it easy to be able to get as much information from the data inputter as possible. Read more

Cons:

The service response is a swindle. The proprietary database doesn't import data very well. Read more

This information was sourced from ESO Fire RMS

Who Uses ESO Fire RMS?

RMS solution for EMS agencies and fire departments with features such as graphs, audit log, reports, and internal messaging.

Countries available

United States

Languages

English

CityReporter

4.3 (18)

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This information was sourced from verified user reviews of CityReporter

Ease of Use 4.3
Customer Service 4.8
Value for Money 4.4

"Customer service always available quick to respond and the software works great" Read the full review

Glenn

Dooly County Building Official & Zoning Administrator in US

This information was sourced from CityReporter

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of CityReporter

Pros:

Security of the data that is saved. Your support is quick and responsive. Read more

Cons:

A hard copy is saved to iCity but it is buried deep so that user needs to navigate through several windows to find the report. No way to generate a summary list of today's scheduled inspections. Read more

This information was sourced from CityReporter

Who Uses CityReporter?

CityReporter targets local governments and contractors seeking to enhance operational efficiency. The software supports asset management, work...

Countries available

Canada, United States

Languages

English

Operative IQ

4.6 (17)

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This information was sourced from verified user reviews of Operative IQ

Ease of Use 4.2
Customer Service 4.6
Value for Money 4.6

"Our fire service covers over 600 square miles and responds to over 60,000 calls. Our call volume..." Read the full review

Matt

MIS Coordinator/Firefighter Paramedic in US

This information was sourced from Operative IQ

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of Operative IQ

Pros:

As a paramdic, I like that the software is easy to access and use. Read more

Cons:

No "mouse scroll" possibilities from touchpad computer devices. Read more

This information was sourced from Operative IQ

Who Uses Operative IQ?

EMS, Fire, Police, and all First Responders

Countries available

United States

Languages

English

Rhodium Incident Management Suite

4.6 (17)

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This information was sourced from verified user reviews of Rhodium Incident Management Suite

Ease of Use 4.2
Customer Service 4.6
Value for Money 4.8

"We are checking more boxes with this system that ever before: Safety, accountability, documentation..." Read the full review

Darren

Deputy Chief in US

This information was sourced from Rhodium Incident Management Suite

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of Rhodium Incident Management Suite

Pros:

This software is extremely user friendly and customizable. Read more

Cons:

Crashing and the app keeps asking me to make it a little more difficult. Read more

This information was sourced from Rhodium Incident Management Suite

Who Uses Rhodium Incident Management Suite?

Law Enforcement, Fire Departments, EMS, Emergency Management, University / College Campuses, Aviation Authorities, Industrial Facilities

Countries available

Canada, United States

Languages

English

Aladtec

4.5 (13)

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This information was sourced from verified user reviews of Aladtec

Ease of Use 4.0
Customer Service 4.5
Value for Money 4.6

Verified reviewers

"I have been using Aladtec for staff scheduling, and other workforce management tasks, for ten..." Read the full review

Andrew

US

This information was sourced from Aladtec

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of Aladtec

Pros:

The only thing better than the user-friendly interface is the customer service. Read more

Cons:

It's pretty difficult to make your schedule. Once you pick a day, you're stuck with it even if the schedule isn't finalized. Read more

This information was sourced from Aladtec

Who Uses Aladtec?

Aladtec is designed for the demanding shift schedules of the public safety sector. With our scheduling solutions, departments of all sizes will save...

Countries available

Canada, United States

Languages

English

VCS

4.2 (12)

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This information was sourced from verified user reviews of VCS

Ease of Use 3.9
Customer Service 4.3
Value for Money 4.3

Verified reviewers

"Overall my experience with VCS has been more than excellent." Read the full review

Daniel

Director of Communications & Information Technology in US

This information was sourced from VCS

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of VCS

Pros:

POSS gives us an overview of the schedule, who requested off, who is out sick, and what assignments they are on. Very easy to use and deploy thanks to a great support team. Read more

Cons:

If they don't select a shift within the time frame, they are skipped. There is no way to turn this off. Read more

This information was sourced from VCS

Who Uses VCS?

Designed for corporates, government, and public safety agencies, a workforce management solution that offers employee scheduling, biometric identifica...

Countries available

United States

Languages

English

Watchtower

4.8 (10)

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This information was sourced from verified user reviews of Watchtower

Ease of Use 4.7
Customer Service 4.9
Value for Money 4.9

"Watchtower is easy to use, the team is great to work with, and it is really helping us to gather..." Read the full review

Leslie

Marine Safety Captain in US

This information was sourced from Watchtower

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from verified user reviews of Watchtower

Pros:

I find it very easy to use and it is easy to teach for people who are newer to the product I think it’s easy to learn. Read more

Cons:

It’s visually basic, but that makes no difference in its performance. Read more

This information was sourced from Watchtower

Who Uses Watchtower?

We're made by first responders, for first responders. Markets include: Marine Safety, Fire Departments, Security, Lake / Harbor Patrol, Pool...

Countries available

Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica , Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Puerto Rico, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, US Virgin Islands, United States and 24 others

Languages

English

CivicPlus Community Development

4.8 (9)

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This information was sourced from verified user reviews of CivicPlus Community Development

Ease of Use 4.8
Customer Service 4.8
Value for Money 4.8

Verified reviewers

"They are ready and willing to customize and very responsive. We had been Firehouse users but..." Read the full review

Chad

Deputy Fire Marshal in US

This information was sourced from CivicPlus Community Development

Incident Response Checklists
Scheduling
Facility Management
In-Vehicle Navigation
Alerts/Notifications
Equipment Tracking
Records Management

This information was sourced from CivicPlus Community Development

Who Uses CivicPlus Community Development?

Community Development is scalable for any size local government. Our integrated yet modular software allows us to tailor a solution that fits to your...