---
description: Discover and compare Complaint Management Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Complaint Management Software for Windows - Price comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software for Windows](https://www.capterra.com.au/directory/30674/complaint-management/software) > [Page 2](https://www.capterra.com.au/directory/30674/complaint-management/software?page=2)

# Complaint Management Software

Canonical: https://www.capterra.com.au/directory/30674/complaint-management/software

Page: 2 / 3\
Prev: [Previous page](https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software)\
Next: [Next page](https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software?page=3)

> Complaint Management software helps to track, organize and resolve customer complaints and maximizes the productivity of the employees who deal with customers directly.

-----

## Products

1. [TOPdesk](https://www.capterra.com.au/software/127562/topdesk) — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
2. [Preferred Patron Loyalty](https://www.capterra.com.au/software/78966/preferred-patron-loyalty) — 4.9/5 (109 reviews) — Modern loyalty with built-in Complaint Management—launch fast, capture issues, automate follow-up, and drive measurable recoveries.
3. [Efficy CRM](https://www.capterra.com.au/software/149894/efficy-crm) — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
4. [Dot Compliance](https://www.capterra.com.au/software/192574/dot-compliance) — 4.4/5 (87 reviews) — Dot Compliance is a cloud-based quality management tool that helps businesses manage compliance, documents, audits, and more.
5. [Qualityze Suite](https://www.capterra.com.au/software/153199/qualityze-eqms-suite) — 4.9/5 (67 reviews) — Qualityze delivers complaint management software to streamline investigations and ensure regulatory compliance.
6. [SALUS](https://www.capterra.com.au/software/178999/salus-pro) — 4.6/5 (41 reviews) — SALUS is the digital safety management system for the modern age. Move your entire safety program to mobile devices and web app.
7. [Kapture CX](https://www.capterra.com.au/software/144560/Kapture) — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
8. [NABD System](https://www.capterra.com.au/software/142595/nabd) — 4.6/5 (38 reviews) — A flexible, scalable, user friendly customer service software to deliver omnichannel and automated customer support at best price.
9. [UseResponse](https://www.capterra.com.au/software/170123/useresponse) — 4.6/5 (36 reviews) — Customer Support \& Feedback Software. Available in SaaS \& On-Premise. Highly customizable, scalable and flexible. Free 14-day trial.
10. [Focus Softnet](https://www.capterra.com.au/software/191388/centra-hub-crm) — 3.9/5 (31 reviews) — CentraHub CRM is fully customizable integrated sales, marketing, and service suite to automate conversion for growing businesses.
11. [C-Desk](https://www.capterra.com.au/software/136972/c-desk) — 4.7/5 (27 reviews) — Help desk solution with service request management, knowledge base, task management, surveys.
12. [Mint Service Desk](https://www.capterra.com.au/software/187044/mint-service-desk) — 4.8/5 (23 reviews) — Extremely flexible service desk ready for complaint management with the possibility to integrate with external platforms.
13. [XEBO.ai](https://www.capterra.com.au/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
14. [ServoDesk](https://www.capterra.com.au/software/196664/servodesk) — 4.9/5 (18 reviews) — Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery.
15. [SimpleWorks](https://www.capterra.com.au/software/144850/simplecrm) — 4.5/5 (15 reviews) — Complaint management streamlines issue resolution with automation, SLA tracking, and multi-channel ticket routing.
16. [Rely](https://www.capterra.com.au/software/1034106/rely) — 4.8/5 (13 reviews) — The smart, secure \& simple way to manage workplace issues.
17. [BPI System](https://www.capterra.com.au/software/81640/bpi-system) — 4.6/5 (12 reviews) — Web-based and On-Premise CAPA Software will assist your organization in automating your Quality processes - CAPA, NCR, Audits, etc.
18. [SmartSolve](https://www.capterra.com.au/software/106668/smartsolve) — 4.2/5 (11 reviews) — Complete QMS, vigilance and post-market surveillance, supplier, compliance, and risk management solutions for life sciences.
19. [Case IQ](https://www.capterra.com.au/software/73201/Case-IQ) — 4.6/5 (11 reviews) — Create the new standard for customer service using Case IQ’s all-in-one intake and complaint management solution.
20. [Wowdesk](https://www.capterra.com.au/software/183320/help-desk-solution) — 4.7/5 (11 reviews) — ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations
21. [IntellaQuest](https://www.capterra.com.au/software/129973/intellaquest) — 4.1/5 (8 reviews) — IntellaQuest is a comprehensive software platform for Quality Management (QMS) and Environmental, Health \& Safety (EHS) Management.
22. [Workpro Complaints Management System](https://www.capterra.com.au/software/141240/workpro-complaints-management-system) — 4.0/5 (8 reviews) — Workpro Complaints is a complete complaints management solution. Visibility and control of every part of the process.
23. [MEG](https://www.capterra.com.au/software/216881/meg) — 5.0/5 (8 reviews) — MEG’s Complaint Software streamlines feedback management, enhancing patient care and ensuring healthcare compliance across sites.
24. [ELMA365](https://www.capterra.com.au/software/219939/elma365) — 4.9/5 (8 reviews) — ELMA365 is a All-in-one platform for Compliance Management for both SMB and Enterprises
25. [Neocase HR](https://www.capterra.com.au/software/85956/neocase-hr) — 4.3/5 (7 reviews) — Neocase is a provider of SaaS-based software for Human Resource Service Delivery.

-----

Page: 2 / 3\
Prev: [Previous page](https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software)\
Next: [Next page](https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software?page=3)

## Related Categories

- [IT Ticketing Systems Software](https://www.capterra.com.au/directory/32623/it-ticketing-systems-software/software)
- [Quality Management Systems](https://www.capterra.com.au/directory/30099/quality-management/software)
- [Issue Tracking Software](https://www.capterra.com.au/directory/30675/issue-tracking/software)
- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30674/complaint-management/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Capterra Australia","url":"https://www.capterra.com.au/","@id":"https://www.capterra.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Complaint Management Software","description":"Discover and compare Complaint Management Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software?page=2","about":{"@id":"https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software?page=2#itemlist"},"breadcrumb":{"@id":"https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software?page=2#breadcrumblist"},"@id":"https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software?page=2#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software?page=2#itemlist"},"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU"},{"@id":"https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software?page=2#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Complaint Management Software for Windows","position":2,"item":"https://www.capterra.com.au/directory/30674/complaint-management/software","@type":"ListItem"},{"name":"Page 2","position":3,"item":"https://www.capterra.com.au/directory/30674/complaint-management/software?page=2","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Complaint Management Software for Windows - Price comparison &amp; Reviews - Capterra Australia 2026","@context":"https://schema.org","@id":"https://www.capterra.com.au/directory/30674/complaint-management/deployment-options/windows/software?page=2#itemlist","@type":"ItemList","itemListElement":[{"name":"TOPdesk","position":1,"description":"Everything's urgent. Work on what counts.\n\nTOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what – so you can stay ahead instead of just keeping up. You’re no longer drowning in requests. Customers are in awe of your transparent, punctual services. You have standard processes in place. Not a fantasy. TOPdesk’s got you covered.\n\nA quick start, backed by experts\n\nTOPdesk is a standard tool that’s flexible enough to personalize. Our experts use 25+ years of best practices to get you started in no time – guaranteed success, without the heavy lifting.\n\nMaking improvements yourself\n\nOnce set up, TOPdesk is easy to use and maintain – without coding or help from consultants. Tweak the software as your needs change, so your service delivery continues to hit the mark.\n\nA personal approach\n\nEnjoy guidance from real, in-house people who care about your success!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.com.au/software/127562/topdesk","@type":"ListItem"},{"name":"Preferred Patron Loyalty","position":2,"description":"Modern loyalty that scales with you—with built-in Complaint Management. Preferred Patron helps Small Business, Franchise, and Enterprise brands launch fast and grow smarter—without POS changes or heavy IT. Deliver a fully white-label experience across app, mobile wallet, email, SMS, and kiosks so customers engage at every touchpoint. Capture issues at the point-of-complaint using service events and track status to resolution with automated follow-up. Trigger win-back offers when issues manifest to attrition, and use closed-loop reporting to tie complaints to recoveries and revenue. Automations (welcome, birthday, lapsed), segmentation, and advanced reporting keep the right messages flowing and make results measurable.\n\nOperate confidently across many stores with multi-location control: roles/permissions, standardized templates, and brand-safe guardrails for consistent yet flexible handling. Go live in minutes with no-code setup—brand-safe, compliant, and built for growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/68f21318-d28c-44c3-b355-3d51d83735ea.png","url":"https://www.capterra.com.au/software/78966/preferred-patron-loyalty","@type":"ListItem"},{"name":"Efficy CRM","position":3,"description":"At last, a CRM solution that adapts to your needs. Efficy  is a major player in the European CRM market. With our range of customisable solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. Efficy Enterprise is easy to use and is adapted to each organisation based on their size and specific needs. This enables you to grow and develop your business in a structured way. Don’t waste time organizing data - empower your employees and grow your business with Efficy Enterprise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.capterra.com.au/software/149894/efficy-crm","@type":"ListItem"},{"name":"Dot Compliance","position":4,"description":"Dot Compliance is a cloud-based quality management system (eQMS) designed for the life sciences industry. The platform features pre-built, pre-validated quality processes including document, change, audit, training, CAPA, complaint, risk, and supplier quality management. The system maintains full compliance with 21 CFR Part 11, EU Annex 11, and standards such as ISO 9001, 13485, and 14971, enabling faster implementation and minimizing IT risk. At the core of Dot Compliance is \"Dottie,\" an AI assistant specifically trained on quality workflows that proactively identifies potential issues. Additionally, it is built on the Salesforce platform to provide flexibility, scalability, data integrity, and security features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01680a7-0b59-483d-9565-3bac07dd130e.png","url":"https://www.capterra.com.au/software/192574/dot-compliance","@type":"ListItem"},{"name":"Qualityze Suite","position":5,"description":"Qualityze Complaint Management Software is a cloud-based solution that streamlines the intake, investigation, and resolution of customer complaints. Designed for regulated industries, it ensures structured workflows, complete traceability, and regulatory compliance.\n\nThe system centralizes complaint records, automates case assignments, and tracks investigations through closure. Integrated workflows connect complaints to nonconformance (NC), CAPA, and risk management processes to ensure timely corrective actions.\n\nReal-time dashboards and reporting provide visibility into complaint trends, root causes, and response times. Qualityze helps organizations meet ISO, FDA, and GxP requirements while improving product quality, customer satisfaction, and audit readiness.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7b096138-5c00-49f2-a3a2-8a5627dd9572.png","url":"https://www.capterra.com.au/software/153199/qualityze-eqms-suite","@type":"ListItem"},{"name":"SALUS","position":6,"description":"With the power of SALUS, you can manage safety compliance across your entire organization from a single place. Built with field workers in mind, SALUS is 100% dedicated to safety and mimics existing workflows to simplify use and accelerate adoption. Users can sign and submit forms, track certificates, and manage subcontractors, worksites, and assets all from a mobile or web app. Save time and money when you simplify and centralize your safety with SALUS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a67847d-533b-484b-8d24-0fc3fa365001.jpeg","url":"https://www.capterra.com.au/software/178999/salus-pro","@type":"ListItem"},{"name":"Kapture CX","position":7,"description":"Kapture CX is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3dab6e5-8340-4283-90a6-9337e731e74a.png","url":"https://www.capterra.com.au/software/144560/Kapture","@type":"ListItem"},{"name":"NABD System","position":8,"description":"NABD is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services.  \n\nNABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction.\n\nNABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d40d59e7-3265-48ee-9a47-2832a5885c4b.png","url":"https://www.capterra.com.au/software/142595/nabd","@type":"ListItem"},{"name":"UseResponse","position":9,"description":"Feature-rich Customer Support & Feedback Software including Multi-channel Ticketing, Live Chat With Messengers Aggregator, ChatBot, Feedback Community Portal, Knowledge Base. \nAvailable in SaaS & On-Premise. \nHighly customizable, scalable, and flexible. Free 14-day trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1beca8e6-4dff-4b1c-81cc-a65b5b9b397c.png","url":"https://www.capterra.com.au/software/170123/useresponse","@type":"ListItem"},{"name":"Focus Softnet","position":10,"description":"CentraHub CRM is fully customizable, which is integrated with sales, marketing, and service. It has excellent experience in offering highly customizable CRM solutions. Automates lead generation, nurturing, and support for all growing businesses. Centra Hub is a cloud-based CRM software that provides a centralized platform to execute business operations aligning in various verticals of an organization. It offers a highly customizable CRM platform for small, medium, and large enterprises.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a0afae14-7fd4-43ec-836b-338115e24689.png","url":"https://www.capterra.com.au/software/191388/centra-hub-crm","@type":"ListItem"},{"name":"C-Desk","position":11,"description":"Free service desk / Helpdesk application with lots of other features for whole organisation.\n\n1. service request management  (Not only for IT but for all departments) so service category can be assigned to anyone and he starts receiving requests raised by others for that category..\n2. Asset management (Manual) So covers life cycle of all assets not only IT and networked assets..\n3. Knowledge base.\n4. Photo gallery\n5. notice board\n6. Log book\n7. Active directory\n8. Customer Care","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb2ff0f1-f577-4f5f-9ed8-bdcfda10a5e1.png","url":"https://www.capterra.com.au/software/136972/c-desk","@type":"ListItem"},{"name":"Mint Service Desk","position":12,"description":"Mint Service Desk is a powerful tool that covers all functionalities of Complaint Management. We understand that in many cases there is a need to perform specific integrations with external platforms like i.e. SAP. \n\nAVAILABLE ON-PREMISES.\n\nKey features:\n- flexible asset management structure\n- ticketing system integrated with asset management\n- email integration\n- custom ticket types\n- dynamic fields\n- document templates\nand many more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e229d3f-f8ea-4e59-9045-fbd31c38c580.png","url":"https://www.capterra.com.au/software/187044/mint-service-desk","@type":"ListItem"},{"name":"XEBO.ai","position":13,"description":"XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration. XEBO.ai can provide detailed insights in real-time through its features of interactive analytics, Text analytics, and Push Reporting. It is well suited for most sectors from financial services, retail, public sector, and telecom to B2B companies. It allows you to collect feedback","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9247d130-660c-4df9-ad18-e2f6aa775477.png","url":"https://www.capterra.com.au/software/178584/survey2connect","@type":"ListItem"},{"name":"ServoDesk","position":14,"description":"Improve service performance with ServoDesk. By adopting the latest web technologies including AI ServoDesk is designed to enable service departments to prioritise and resolve issues speedily in line with Resolution targets (sla's) .  Ease of Use and Automations are at the heart of ServoDesk, from code less workflows to Ai powered knowledge management and self help.\n\nOne of the best things about ServoDesk is how it delivers true Enterprise Service Management by enabling different departments to adopt best practice in service delivery. Whether it's IT, Facilities, HR, or any other department, they can all use the same platform and configured  the system to meet the individual departments needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef37a9c5-450e-4ff6-a651-5701e6c37e7b.png","url":"https://www.capterra.com.au/software/196664/servodesk","@type":"ListItem"},{"name":"SimpleWorks","position":15,"description":"Complaint management ensures efficient handling of customer issues through automated and manual ticket creation, SLA tracking, and escalation workflows. BPM-defined processes assign clear responsibilities, while multi-channel ticket capture and advanced routing ensure no complaint is missed. Interaction logs, customer satisfaction surveys, and secure data handling enhance support quality. The system improves resolution times, drives customer satisfaction, and provides insights into recurring issues, helping organizations refine services and make informed, data-driven decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8cf34641-fc97-48f2-9529-e85ec1d5f46c.png","url":"https://www.capterra.com.au/software/144850/simplecrm","@type":"ListItem"},{"name":"Rely","position":16,"description":"All-in-one integrity & employee relations case management platform.\n\nTrusted by hundreds of organisations, from ASX-listed companies and SMEs to national sporting bodies, Rely makes it easy to enhance HR compliance, reduce manual work and empowers  informed decisions on employee relations and integrity. \n\nFrom capturing confidential notes and intake reports to managing corrective actions, risk assessments and insights, Rely brings everything into one secure platform. Say goodbye to spreadsheets and guesswork, and hello to a fair, efficient and compliant way to manage workplace issues.\n\nAs a Certified B Corp, Rely has always put purpose, people and expertise at the heart of our company.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2358599-c23b-4cc3-a3d8-620c62edb8f2.png","url":"https://www.capterra.com.au/software/1034106/rely","@type":"ListItem"},{"name":"BPI System","position":17,"description":"BPISystem is an intuitive, web-based, and On-Premise CAPA Software that will assist your organization in automating existing and future processes in one application.  BPI System can automate all your CAPA , NCR, Audits, etc. processes in an easy-to-use interface, reducing development and maintenance costs. Make your information secure, yet accessible from a single location, Effectively influence better corrective action decisions, and help your company stay focused on performance improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d7f28b86-b60e-4b9b-857e-6c19b4b52759.png","url":"https://www.capterra.com.au/software/81640/bpi-system","@type":"ListItem"},{"name":"SmartSolve","position":18,"description":"IQVIA's SmartSolve eQMS automates and simplifies the complex challenges of quality, supplier, regulatory, and risk management for life sciences by incorporating best-practice workflows, document and process management, electronic signatures, audit trails, dashboards and analytics, and automated validation. With SmartSolve, you have solutions to efficiently handle audits, take control of quality via the QMS system and supplier management, and maintain compliance with regulatory requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b80a509-8285-4ee5-89a1-e6bb0db8d545.png","url":"https://www.capterra.com.au/software/106668/smartsolve","@type":"ListItem"},{"name":"Case IQ","position":19,"description":"Improve your efficiency and boost customer and employee satisfaction with Case IQ's centralized, all-in-one intake and case management platform. Uncover and resolve cases faster with our integrated intake options and automated workflows. With Case IQ, you can also analyze recurring complaint trends with built-in analytics to proactively identify areas of risk, and secure sensitive data with role-based access controls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25085e79-da1e-4195-9ba6-0856fc287d00.png","url":"https://www.capterra.com.au/software/73201/Case-IQ","@type":"ListItem"},{"name":"Wowdesk","position":20,"description":"WowDesk is ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price\nWowdesk is a flexible, scalable and user friendly customer engagement platform that is installed in multitude of industries with different sizes across the globe. \nThey call it help desk, we call it WOWdesk!\nLearn more at wowdesk.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/511a8aa9-1c97-43f0-a4c3-35f54e5b2676.png","url":"https://www.capterra.com.au/software/183320/help-desk-solution","@type":"ListItem"},{"name":"IntellaQuest","position":21,"description":"IntellaQuest is a comprehensive software platform for Quality Management (QMS) and Environmental, Health & Safety (EHS) Management. It is a one-stop solution for all your Business Process Workflow needs with an integrated suite of 20 applications that align to Document & Records Lifecycle Management, People Training & Development, Inspection Management, Audit Process Management, Supplier Quality Management, Customer Claims Management, CAPA, FMEA, PPAP, Change Management & EHS Management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76339e3c-dd0e-496f-95b5-ede59d4d2252.png","url":"https://www.capterra.com.au/software/129973/intellaquest","@type":"ListItem"},{"name":"Workpro Complaints Management System","position":22,"description":"Workpro Complaints is a complete complaints management solution that gives you complete visibility and control of every part of the process, ensuring fair and consistent treatment for every customer or stakeholder.\n\nWorkpro is cloud-based and hosted in secure UK-based data centres. It is easy to use, cost-effective and specifically developed for complaints.\n\nWorkpro is configurable and can be integrated with other systems. A specialist FCA version is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4b95c84-c9f2-45a6-84f0-2fd8f444e647.jpeg","url":"https://www.capterra.com.au/software/141240/workpro-complaints-management-system","@type":"ListItem"},{"name":"MEG","position":23,"description":"MEG’s Complaint Software empowers healthcare providers to manage patient feedback efficiently, turning complaints into actionable insights to improve care quality. \n\nBy consolidating feedback from patients, families, and caregivers, this software simplifies the complaint resolution process with automated workflows and real-time reporting, ensuring regulatory compliance. It integrates smoothly with existing healthcare systems for seamless data synchronisation. \n\nMultichannel feedback options (mobile, email, SMS) ensure accessibility, while advanced analytics help identify trends and areas for improvement. \n\nMEG’s user-friendly interface, secure data management, and continuous monitoring tools enable healthcare organisations to drive patient engagement and improve outcomes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d44427a5-4120-4652-adfa-ec46c3e90479.jpeg","url":"https://www.capterra.com.au/software/216881/meg","@type":"ListItem"},{"name":"ELMA365","position":24,"description":"ELMA365 is a Low-Code Compliant Management platform that helps businesses create a comfortable digital workspace for the compliance department. With ELMA365 you can create a compliance process using pre-built document management widgets, preview and approve attached documents, control versions, and current status, easily access any related documents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1cf5c7b3-5f51-4d13-8d07-e29f51045e93.png","url":"https://www.capterra.com.au/software/219939/elma365","@type":"ListItem"},{"name":"Neocase HR","position":25,"description":"Looking to gain more time to create value that employees and leadership will love? Engage your employees with a personalized experience and streamline HR administrative tasks through process automation tools. \n\nNeocase HR is an integrated, scalable, and flexible HR Service Delivery solution that allows HR organizations to reduce operational costs, enhance employee with our modules including, Case Management, Business Process Management, Self-Service portal, LiveChat, Knowledge Base, SLA's & more","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a06881f0-681d-4b96-9cd3-30e393ad0cc2.png","url":"https://www.capterra.com.au/software/85956/neocase-hr","@type":"ListItem"}],"numberOfItems":25}
</script>