17 years helping Australian businesses choose better software
Plumbing Software
Plumbing software enhances the productivity of organisations that provide plumbing services by automating their day-to-day tasks such as scheduling, dispatching, job costing and billing. Plumbing Management software enables communication between field employees and the dispatch office and enhance the customer experience by providing access to service history and the organisation's knowledge base to all field personnel.
Plumbing software is related to Field Service Management software. Find the best software for plumbing businesses in Australia.
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This information was sourced from verified user reviews of ServiceTitan
Pros:
The interface is very user friendly, properly labeled, and easy on the eyes. There isn't a lot of unnecessary buttons or icons that can confuse, which would make learning it that much harder.
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Cons:
It has been a while since we used this software so I don't know if this has changed, but at the time this was very frustrating.
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This information was sourced from ServiceTitan
Who Uses ServiceTitan?
We proudly support irrigation, septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door,...
"Excellent. Data setup and import will require some help, but once we got started we found it easy..."
Read the full review
Graham
Service Delivery Manager in Australia
This information was sourced from Fieldmagic
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of Fieldmagic
Pros:
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
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Cons:
I have been using Field Magic for about 8 months and still cant create reports that I need.
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This information was sourced from Fieldmagic
Who Uses Fieldmagic?
Fieldmagic is ideal for anyone looking to streamline their maintenance management. Ideal with 5 or more technicians and when compliance, flexibility...
"I have ServiceM8 open right now, and do most days. This is simply the best deal for the money...."
Read the full review
Anonymous reviewer
This information was sourced from ServiceM8
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of ServiceM8
Pros:
Its great to organise projects and keep photos filed.
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Cons:
Was told to login that way and cancel. However before I was able to login today I was billed for another month of service.
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This information was sourced from ServiceM8
Who Uses ServiceM8?
ServiceM8 is for trade contractors & service businesses, like electricians, plumbers, HVAC, refrigeration, pest control, garden care, cleaners, fire...
Argentina, Australia, Canada, Chile, Cyprus, Germany, Ireland, Italy, Lithuania, Luxembourg
, Malta, Moldova, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Peru, Poland, Portugal, Qatar, Romania, San Marino, Singapore, Slovakia, Slovenia, South Africa, Spain, St. Lucia, Sweden, Switzerland, Türkiye, United Arab Emirates, United Kingdom
and 25 others
Languages
Chinese, Danish, English, French, German, Greek, Hebrew, Italian, Japanese, Korean
, Portuguese, Russian, Spanish
and 3 others
"Kickserv offers us the opportunity to quickly reschedule and update work orders in real time. The..."
Read the full review
Ted
Vice President in US
This information was sourced from Kickserv
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of Kickserv
Pros:
I like th efunctunality with QB. The lead tracking is excellent.
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Cons:
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
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This information was sourced from Kickserv
Who Uses Kickserv?
The service company looking to eliminate paper based processes, convert more leads, track & close opportunities better, get control of job scheduling...
"Invoice and contract tracking has put the company record accurate, Inventory tracking and..."
Read the full review
job
senior staff in Kenya
This information was sourced from Field Force Tracker
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of Field Force Tracker
Pros:
Basic modules are easily upgraded to individual modules so that I don't waste money on things I don't use and won't use. Customer services response is very quick.
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Cons:
Updating pages is a little slow but not so much that I wouldn't recommend. Slight language barrier on the phone but was able to get the information I needed.
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This information was sourced from Field Force Tracker
Who Uses Field Force Tracker?
Field Force Tracker, with its advanced features, fits the needs of all residential and business service companies in HVAC, Plumbing, Office Equipment,...
"Scheduling, dispatching, time tracking. Would like to see the GPS and invoicing modules improved. ..."
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Joe
Field Manager in US
This information was sourced from Synchroteam
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of Synchroteam
Pros:
Well documented and easy to set up. Open and easy to integrate with partners and own applications.
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Cons:
There are lots of bugs and formatting issues that leave an unpolished impression. Also, the mobile app is very limited and doesn’t give techs many options to edit or make changes.
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This information was sourced from Synchroteam
Who Uses Synchroteam?
Synchroteam Field Service Management software works great for SMB, medium-sized business and enterprises in HVAC, Electrical, Inspection, Pest...
Andorra, Argentina, Australia, Austria, Bahamas, Bahrain, Bangladesh, Belgium, Benin, Bolivia
, Brazil, British Virgin Islands, Bulgaria, Cameroon, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Ecuador, Estonia, Falkland Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hong Kong SAR China, Hungary, Iceland, India, Ireland, Isle of Man, Israel, Italy, Jersey, Kenya, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Morocco, Myanmar (Burma), Netherlands, New Caledonia, New Zealand, North Macedonia, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Réunion, Saudi Arabia, Senegal, Singapore, South Africa, South Korea, Spain, St Pierre & Miquelon, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Thailand, Tonga, Tunisia, Türkiye, US Virgin Islands, United Arab Emirates, United Kingdom, United States, Uruguay, Vietnam
and 95 others
Languages
Czech, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish
, Swedish, Traditional Chinese, Turkish
and 3 others
"Awesome on the go software for keeping track of materials and expenses on multiple jobs. Being able..."
Read the full review
Dave
Director in New Zealand
This information was sourced from Fergus
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of Fergus
Pros:
How simple and easy it is to use and communicate to my workers.
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Cons:
I have a limited function to use under my log in.
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This information was sourced from Fergus
Who Uses Fergus?
Fergus is built for small to medium-sized trade businesses in plumbing, electrical, HVAC, building, etc.
It helps improve success by providing clear...
This information was sourced from verified user reviews of Housecall Pro
Pros:
It allows you to keep track of your business and better control invoicing. Customer Service is always there to help you when you need them most.
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Cons:
The employee time tracking sucks, in out only other programs show the the time thought out the day of each but that minor.
Read more
This information was sourced from Housecall Pro
Who Uses Housecall Pro?
Housecall Pro is a comprehensive business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping,...
Australia, Belize, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Egypt, El Salvador, France
, Germany, Guatemala, Honduras, Ireland, Mexico, Netherlands, New Zealand, Panama, Peru, Puerto Rico, Qatar, Saudi Arabia, Spain, United Arab Emirates, United Kingdom, United States
and 16 others
"I have used many takeoff programs and this program is the best bang for the buck. I really like..."
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Matthew
Project Management / Estimator / Machine Control in US
This information was sourced from STACK
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of STACK
Pros:
Extremely user friendly and easy to implement.
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Cons:
Pricing structure is little bit restrictive. We do not need most of the feature that we currently pay for, but there is no option not to pay for the whole package.
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This information was sourced from STACK
Who Uses STACK?
From project evaluation, takeoff and estimating, to construction and closeout, contractors use STACK’s cloud-based software to help run their...
"It all works together. That is incredibly important. You need all your sources to be able to come..."
Read the full review
Roy
Vice President Marketing in US
This information was sourced from Marketing 360
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of Marketing 360
Pros:
Marketing does not require a lot of hands on but I receive regular updates and the ability to respond if need be. Integrated well, especially email requests for service.
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Cons:
I have two other friends that I referred that are very upset with their experiences and even cc'd me on their emails to their sales person and account manager to express their frustrations.
Read more
This information was sourced from Marketing 360
Who Uses Marketing 360?
Over 20,000 small businesses use our broader business commerce platform so they have everything they need to manage and grow their business in one...
"Stahlman-England, INC began using Verizon WORK in January 2015. The overall program was easy to..."
Read the full review
Joanne
This information was sourced from Verizon Connect
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of Verizon Connect
Pros:
The equipment is bulky anyone looking to steal your equipment can easily see it’s there and can easily take it off.
Read more
Cons:
Constant connection issues, difficult for drivers to use, customer service sometimes would have you holf for up to an hour before answering your call.
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Australia, Belgium, Canada, Chile, France, Germany, Ireland, Italy, Mexico, Netherlands
, New Zealand, Poland, Portugal, United Kingdom, United States
and 5 others
"I first started using jobber almost 5 years ago when I decided to test out the free trial. Since..."
Read the full review
Andy
Owner in Canada
This information was sourced from Jobber
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of Jobber
Pros:
It is hard to really put a price on the value that brings. When it comes to the daily features needed to operate a successful service business, Jobber has them all (almost!).
Read more
Cons:
The problem is there is no pricing function in the description area for estimating your job.
Read more
This information was sourced from Jobber
Who Uses Jobber?
Jobber is ideal for established and growing home service businesses seeking better organization, mobile access, efficient scheduling, automated...
"Generally a good tool that is central to my business operations. Lots of good features that cover..."
Read the full review
Rod
Owner in US
This information was sourced from RazorSync
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of RazorSync
Pros:
Excellent customer support and integration with Quickbooks.
Read more
Cons:
It seems to be a software issue not a user issue which is disappointing when that was one of the main reasons I wanted to use the program in the first place.
Read more
This information was sourced from RazorSync
Who Uses RazorSync?
RazorSync field management software serves small to medium businesses that provide field services in 85+ industries (electricians, plumbers, general...
"I've been very satisfied and would recommend to anyone. Very easy to get started and understand"
Read the full review
Harry
HVAC technician in US
This information was sourced from FieldEdge Flat Rate Mobile
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of FieldEdge Flat Rate Mobile
Pros:
What I appreciate most about cool front is that their pricing software integrates well with another system we use in our company (Fieldegde). It's makes pricing services easier.
Read more
Cons:
You have to pay for add- ons to integrate with QB.
Read more
This information was sourced from FieldEdge Flat Rate Mobile
Who Uses FieldEdge Flat Rate Mobile?
HVAC, Plumbing, & Electrical Contractors moving to app-based work order management. Includes a thorough flat-rate pricing database of over 30,000...
"The quality and ease of our communication has improved exponentially. All Employee management has..."
Read the full review
Barbara Anne Elliott
Safety & Communications Coordinator in US
This information was sourced from Connecteam
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of Connecteam
Pros:
The time clock integration with shift scheduler has been a great tool in keeping track of the ongoing projects.
Read more
Cons:
I don't like that i can't go put in unavailable the employee can only do that.
Read more
This information was sourced from Connecteam
Who Uses Connecteam?
Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses...
"We have decreased the time we are waiting to be paid and reduced our overall outstanding invoices. ..."
Read the full review
Kelley
Office Assistant in US
This information was sourced from FieldEdge
Payment Processing
Dispatch Management
Electronic Signature
Customer Database
Technician Management
Routing
Real-Time Data
Service History
Mobile App
Billing & Invoicing
Quotes/Estimates
This information was sourced from verified user reviews of FieldEdge
Pros:
As a user who started at my company after FieldEdge was already in place, I can honestly say that FieldEdge was very easy to learn. It is user friendly and the basics can be picked up very quickly.
Read more
Cons:
Even my bookkeeper had problems with data coming over into Quickbooks.
Read more
This information was sourced from FieldEdge
Who Uses FieldEdge?
FieldEdge provides field service software at a cost-effective price backed by the highest level of support. Find out why we've been the #1 choice for...
Antigua & Barbuda, Australia, Bahamas, Barbados, Canada, Cayman Islands, Costa Rica, New Zealand, Puerto Rico, St. Lucia
, St. Martin, Ukraine, United Kingdom, United States
and 4 others
Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Ireland
, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, South Africa, Spain, Switzerland, United Arab Emirates, United Kingdom, United States
and 13 others
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