---
description: Discover and compare IT Service Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Service Software for Windows - Price comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Service Software for Windows](https://www.capterra.com.au/directory/30672/it-service/software) > [Page 3](https://www.capterra.com.au/directory/30672/it-service/software?page=3)

# IT Service Software

Canonical: https://www.capterra.com.au/directory/30672/it-service/software

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> IT Service software helps IT service providers to sell, implement, deliver and bill their services by automating field services and technician management.

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## Products

1. [Xurrent](https://www.capterra.com.au/software/146207/itrp) — 4.7/5 (27 reviews) — Modern ITSM with AI. Xurrent's easy-to-deploy, low-TCO platform connects teams, automates workflows, \& drives business improvement.
2. [XEOX](https://www.capterra.com.au/software/206486/xeox) — 4.5/5 (27 reviews) — Cloud-based IT management tool with integrated patch management, remote access, software distribution and IT asset management.
3. [JDisc Discovery](https://www.capterra.com.au/software/130077/jdisc-discovery) — 4.7/5 (26 reviews) — Enhance IT Service Management with accurate asset data from JDisc Discovery — agentless, automated, and always up to date.
4. [Electric AI](https://www.capterra.com.au/software/187542/electric-ai) — 3.7/5 (23 reviews) — All-in-one IT management. With Electric, you can manage your people, devices, networks, and applications in one platform. Try for free\!
5. [Canfigure](https://www.capterra.com.au/software/184941/canfigure) — 4.7/5 (22 reviews) — Canfigure is a modular asset management solution that offers ITIL Service Desk, CMDB, Change Management and more. SaaS or on-premise.
6. [vScope](https://www.capterra.com.au/software/167864/vscope) — 4.7/5 (21 reviews) — Great Teams Have Great IT Visibility. vScope offers companies leading IT Inventory to help build a more productive organization.
7. [ky2help](https://www.capterra.com.au/software/196043/ky2help) — 4.3/5 (21 reviews) — ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique\!
8. [ServoDesk](https://www.capterra.com.au/software/196664/servodesk) — 4.9/5 (18 reviews) — Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery.
9. [Virima](https://www.capterra.com.au/software/178220/virima) — 4.6/5 (15 reviews) — Virima provides enterprises with a visual CMDB, hybrid discovery, ViVID Service Mapping, and work from anywhere IT Asset Management.
10. [Tiflux](https://www.capterra.com.au/software/200798/tiflux) — 4.9/5 (15 reviews) — A ticket management and RMM solution helps in productivity and control of IT assets for service providers and internal
11. [EV Service Manager](https://www.capterra.com.au/software/124331/easyvista) — 3.4/5 (14 reviews) — EV Service Manager is no code and highly configurable to support the most complex ITIL requirements with simplicity and agility.
12. [C2](https://www.capterra.com.au/software/135915/c2-atom) — 4.3/5 (14 reviews) — C2 ISTM is a powerful online IT service management software, fully customizable to your operational performance enhancement needs.
13. [CA Service Desk Manager](https://www.capterra.com.au/software/145590/ca-service-desk-manager) — 3.5/5 (13 reviews) — CA Service Desk Manager is an IT service management software that provides change management, automation, and practice content.
14. [RG System Suite](https://www.capterra.com.au/software/149140/rg-system) — 4.8/5 (13 reviews) — The RMM RG System Suite platformis ideal for IT service providers who want to centralise, automate and secure infrastructure management
15. [CMDBuild](https://www.capterra.com.au/software/149326/cmdbuild) — 4.3/5 (13 reviews) — CMDBuild is an open source web environment for the configuration of custom applications for Asset Management solutions.
16. [iTOP](https://www.capterra.com.au/software/163429/itop) — 4.1/5 (12 reviews) — Configure your service catalog and make sure it communicates with your CMDB and all other processes.
17. [Specops uReset](https://www.capterra.com.au/software/1008625/specops-ureset) — 4.6/5 (12 reviews) — Specops uReset is a self-service password reset solution that updates locally cached credentials and offset calls to the service desk.
18. [Total Network Inventory](https://www.capterra.com.au/software/133961/total-network-inventory) — 4.7/5 (11 reviews) — Speed up your support by having every device's technical specs at your fingertips.
19. [AntMyERP](https://www.capterra.com.au/software/199145/ant-my-erp) — 5.0/5 (11 reviews) — Manage all your Business Functions with just ONE SOFTWARE. Designed for B2B for Sale, Service, Rental, Repair, AMC of Equipment.
20. [Sunrise ITSM](https://www.capterra.com.au/software/148707/it-service-management) — 4.4/5 (10 reviews) — Empowering service desk teams to deliver outstanding service and manage processes through our powerful service desk software.
21. [Network Detective Pro](https://www.capterra.com.au/software/194232/network-detective) — 4.5/5 (10 reviews) — Network Detective Pro®, the web-based IT assessment and reporting tool that captures network assets, users, configurations, and issues.
22. [Rezolve AI](https://www.capterra.com.au/software/211890/rezolve-ai) — 4.8/5 (9 reviews) — Rezolve.AI is an Agentic AI platform for employee support and ITSM inside Teams and Slack
23. [Mission Control](https://www.capterra.com.au/software/219779/mission-control) — 4.8/5 (9 reviews) — Mission Control is a Project Management and Professional Services Automation SaaS trusted by thousands of companies worldwide.
24. [IT Care Center](https://www.capterra.com.au/software/1055361/it-care-center) — 4.6/5 (9 reviews) — IT Care Center—ITCC is a simplified, intuitive IT Service Management platform that is fully scalable and ITIL-ready.
25. [ServiceLedger](https://www.capterra.com.au/software/5842/serviceledger) — 4.0/5 (8 reviews) — Includes work order management, project management, scheduling and dispatch management and quoting management.

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## Related Categories

- [IT Asset Management Software](https://www.capterra.com.au/directory/30077/it-asset-management/software)
- [MSP Software](https://www.capterra.com.au/directory/30921/msp/software)
- [Service Desk Software](https://www.capterra.com.au/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.com.au/directory/30675/issue-tracking/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30672/it-service/software)
- [All Categories](https://www.capterra.com.au/directory)

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This is the \"loyal to IT\" software delivering top-notch service that's easy to work with and easy to use. 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Key capabilities include self-service portals, knowledge management, asset management, and advanced reporting. The software is designed to elevate the customer experience and empower IT teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01a85a9f-df24-4739-a7ca-046a726114bb.jpeg","url":"https://www.capterra.com.au/software/145590/ca-service-desk-manager","@type":"ListItem"},{"name":"RG System Suite","position":14,"description":"RG System Suite is a 100% French SaaS platform designed for MSPs who want to centralise, automate and secure the management of their customers' infrastructures. From a single dashboard, you can monitor your fleets, intervene instantly with Assist remote control, strengthen cybersecurity with Bitdefender technology (EDR, MDR, web filtering, etc.) and protect data via Microsoft 365 and Files & Data backup modules. The suite also includes a sovereign, multi-tenant password manager. Hosted in France, GDPR-compliant, easy to deploy and with no commitment, RG System Suite combines performance, sovereignty, proximity and 100% French-speaking support. Try it free for 30 days.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d485e7-2cd0-4e9f-b880-369ffa9498c1.png","url":"https://www.capterra.com.au/software/149140/rg-system","@type":"ListItem"},{"name":"CMDBuild","position":15,"description":"CMDBuild is a robust, customizable and extensible solution.\nCMDBuild is not only a Modeling Environment for CMDB applications, it manages Configuration Items and their conditions of use within the entire asset life cycle: processes, business rules, documents, reports, geo-references, interoperations with other systems, etc.\nCMDBuild READY2USE is a pre-configured version of the CMDBuild basic environment, dedicated to the IT Governance management and following ITIL best practices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18ce9ced-c608-4a23-9877-3fdb15e6abb3.png","url":"https://www.capterra.com.au/software/149326/cmdbuild","@type":"ListItem"},{"name":"iTOP","position":16,"description":"A fully integrated service catalog:\nThe service catalog is used to document all the services provided to customers by IT teams. iTop service catalog is central and integrated with each process (CMDB, incident, request, problem, change FAQ etc.) \n\nSLA-driven management:\nAll metrics can be parametrized via stopwatches defined or customized in the datamodel.\n\nCoverage windows & holiday calendars: Consider operating hours and your team’s availabilities when calculating your SLA/SLTs.\n\nContract management for service suppliers and customers: \nDocuments all the service contracts required by the IT team to deliver its services to users. It allows you to define the support model for each customer organization (account manager, escalation contact, support team, etc.).\n\nMulti-channel communication: \nKeep your customers satisfied by communicating on multiple channels.\n\nThird-party support: Assign tickets to external provider and track their own services as third-party.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc641a87-4ef3-472e-ae1e-07e177d09401.png","url":"https://www.capterra.com.au/software/163429/itop","@type":"ListItem"},{"name":"Specops uReset","position":17,"description":"With the Specops uReset self-service password reset solution, IT teams can heavily reduce calls to the service desk. Users are empowered to reset Active Directory passwords or unlock their accounts on their own. With simple end user UX as well as the ability to update the local cached credential, IT teams can trust that their users (remote or in the office) will actually be able to stop calling the service desk for password resets. Bypass enrollment with many portable MFA options to choose from.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31a9fa6a-c815-4cc2-bc8c-9390a75da79a.png","url":"https://www.capterra.com.au/software/1008625/specops-ureset","@type":"ListItem"},{"name":"Total Network Inventory","position":18,"description":"Resolve tickets faster by knowing exactly what hardware your users are calling about. TNI gives your service team a live look at any computer’s configuration, installed software, and even its hardware health. \n\nInstead of asking users for their system info, just pull up their device in the inventory to check for disk space, driver versions, or recent configuration changes that might be causing the trouble.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/035f4ba8-64e5-4c65-a469-88e49baab5de.png","url":"https://www.capterra.com.au/software/133961/total-network-inventory","@type":"ListItem"},{"name":"AntMyERP","position":19,"description":"AntMyERP is One Software to manage your entire business process from Sales, Service, Operation, HR, Assets, Inventory till Invoicing. Designed specifically for B2B businesses who are in Sale, Service, Rent, Repair, AMC of the Equipment like IT, AV, Medical, CCTV, POS, ATM, Tea Coffee Vending, DG Set, Telecom Devices, etc.\nAntMyERP allows you to stay on top of your business and provides a true and unified picture of Critical, up-to-the minute business information across your organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/55d1890f-ec9d-4399-ade3-1894f9c7b183.png","url":"https://www.capterra.com.au/software/199145/ant-my-erp","@type":"ListItem"},{"name":"Sunrise ITSM","position":20,"description":"With over three decades of industry expertise, our service desk software is designed to seamlessly adapt to your organisation’s unique needs. What sets us apart is our comprehensive suite of over 30 configurable modules, empowering businesses to tailor their service management platform to their exact requirements. From automating routine tasks to enabling self-service capabilities, our software enhances IT processes with exceptional efficiency.\n\nAs a proud member of the Volaris group, we combine stability with innovation. Our commitment to excellence is demonstrated by our rare SDI reporting accreditation, a quality mark held by only two vendors in the market.\n\nWe are service desk experts! Our Sunrisers have extensive experience working on, managing, building, auditing, and improving service desks. Now, we’re creating service desk and IT service management solutions to support the people who matter most to us.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45a5df46-5eae-4d83-9177-072311a9d01f.png","url":"https://www.capterra.com.au/software/148707/it-service-management","@type":"ListItem"},{"name":"Network Detective Pro","position":21,"description":"Network Detective Pro® is the #1 non-intrusive IT assessment and reporting tool. This web-based platform is designed to transform the way MSPs, and network administrators conduct IT assessments, bringing a suite of advanced tools and features to your fingertips. It’s designed to elevate your service offerings, enhance your operational efficiency, and provide comprehensive insights into the networks you manage. Network Detective Pro Online allows its users to access and manage network assessments from anywhere, at any time. \nWith it, IT Service Providers, VARs and multi-functional IT Professionals can quickly and easily capture a vast amount of network assets, users, configurations, and issues – on-premises and in the cloud – without installing any software, probes, or agents. It’s designed to elevate your service offerings, enhance your operational efficiency, and provide comprehensive insights into the networks you manage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f08c6ed1-c52e-4650-8ab7-afb32724539c.png","url":"https://www.capterra.com.au/software/194232/network-detective","@type":"ListItem"},{"name":"Rezolve AI","position":22,"description":"Rezolve.ai is an enterprise Agentic AI platform that transforms employee support and IT service delivery. It enables organizations to automate service workflows, reduce manual support tasks, and provide instant conversational assistance within Microsoft Teams, Slack, and enterprise systems.\n\nRezolve.ai’s Agentic SideKick 3.0 uses autonomous AI agents to understand requests, execute workflows, and resolve issues across IT, HR, and business functions. This improves service efficiency, reduces ticket volumes, and accelerates resolution times. Rezolve.ai’s SearchIQ enhances knowledge access with intelligent enterprise search, while Creator Studio enables no-code and low-code workflow automation.\n\nRezolve.ai integrates with existing ITSM platforms or can operate as a complete Agentic AI-powered service management solution, helping organizations improve operational efficiency, enhance employee experience, and scale support securely.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db52ea41-5e66-4e70-b2de-67190230c246.png","url":"https://www.capterra.com.au/software/211890/rezolve-ai","@type":"ListItem"},{"name":"Mission Control","position":23,"description":"Mission Control is a leading, Salesforce native Professional Services Automation (PSA) and Project Management SaaS that consolidates numerous project management platforms and workflows into a singular stack giving your business a complete, customer-centric view of your business on the world's #1 cloud platform from Salesforce. \n\nThe platform has hundreds of cool features to support your task, time, resource, finance and project management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a31dc1cf-d35b-45ae-a0dd-6fff75750c29.png","url":"https://www.capterra.com.au/software/219779/mission-control","@type":"ListItem"},{"name":"IT Care Center","position":24,"description":"IT Care Center is both cloud-based and on-prem IT Service Management (ITSM) platform designed to streamline IT operations. Fully ITIL-ready, ITCC unifies IT processes like Asset Management, Incident Management, Service Catalog, and more in a single, scalable solution. With IT Care Center, you can:\nCentralize IT activities across your organization.\nAutomate workflows and manage complex processes effortlessly.\nGain real-time insights with built-in analytics and visual BOT flows, eliminating the need for third-party tools.\nITCC is trusted by businesses worldwide to simplify ITSM and scale their operations with speed and efficiency. Transform your IT processes today with IT Care Center.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aae2b06c-312c-4f2c-a091-76171b29acc9.jpeg","url":"https://www.capterra.com.au/software/1055361/it-care-center","@type":"ListItem"},{"name":"ServiceLedger","position":25,"description":"ServiceLedger Software is designed for field service organizations requiring powerful service tracking, scheduling, dispatching and invoicing functionality.  ServiceLedger is focused on your success and provides measurable results that you can easily identify and realize.  ServiceLedger is primarily designed for U.S., Canadian and Australian markets, however can be used in other markets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a3f19f3-9952-4f99-8265-97935a963c5b.png","url":"https://www.capterra.com.au/software/5842/serviceledger","@type":"ListItem"}],"numberOfItems":25}
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