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description: Page 12 - See the list of the best Customer Experience Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 12 - Customer Experience Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software) > [Page 12](https://www.capterra.com.au/directory/30671/customer-experience/software?page=12)

# Customer Experience Software

Canonical: https://www.capterra.com.au/directory/30671/customer-experience/software

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> Customer Experience software, also known as CX software, helps to collect, organise and track customer feedback. Customer Experience solutions include a variety of tools for collecting customer opinions and converting text-based feedback into numeric information for marketing purposes. 

Customer Experience software is related to Survey software, Customer Satisfaction software, and Customer Loyalty software. Find the best customer experience management platform for your organisation in Australia.

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## Products

1. [Cyara](https://www.capterra.com.au/software/119554/cruncher) — 4.5/5 (14 reviews) — Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.
2. [Opiniator](https://www.capterra.com.au/software/121650/opiniator) — 4.5/5 (14 reviews) — Customer experience solution for on the spot customer feedback via cell phone - that helps stop customer defection.
3. [Infobip](https://www.capterra.com.au/software/127997/infobip) — 4.6/5 (14 reviews) — Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform.
4. [EnjoyHQ](https://www.capterra.com.au/software/152953/nomnom) — 4.8/5 (14 reviews) — The Smartest UX Research Repository for Customer-Driven Teams
5. [Newired](https://www.capterra.com.au/software/163192/newired) — 4.5/5 (14 reviews) — A great online experience of your customers can become your best advertising. Try the Newired in-app intelligent layer.
6. [Capacity](https://www.capterra.com.au/software/192480/capacity) — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
7. [Desk360](https://www.capterra.com.au/software/212006/desk360) — 4.7/5 (14 reviews) — A cloud-based omnichannel customer support platform with 360-degree customer view.
8. [VantageCloud](https://www.capterra.com.au/software/1005499/teradata-marketing) — 4.1/5 (14 reviews) — Vantage CX is built specifically for marketers \& CX professionals giving them more visibility into their customer needs.
9. [BeInContact](https://www.capterra.com.au/software/1020496/beincontact) — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
10. [Fin](https://www.capterra.com.au/software/1077853/Fin) — 4.6/5 (14 reviews) — Fin is the best performing AI Agent for customer service – automating complex queries and delivering high-quality support.
11. [LoginRadius](https://www.capterra.com.au/software/134171/loginradius) — 3.8/5 (13 reviews) — Leading Customer Identity and Access Management (CIAM) platform to help businesses create a single view of their customers.
12. [Woopra](https://www.capterra.com.au/software/155465/woopra) — 4.3/5 (13 reviews) — Woopra is customer journey analytics software that analyzes and visualizes the complete customer experience.
13. [Surfly](https://www.capterra.com.au/software/159520/surfly) — 4.7/5 (13 reviews) — Fast, simple, and secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly.
14. [RingCentral Engage Digital](https://www.capterra.com.au/software/173380/dimelo-digital-platform) — 4.8/5 (13 reviews) — Engage Digital aggregates all customer interactions (via messaging, social media, live chat, mobile, e-mail) on a single platform
15. [Spearline](https://www.capterra.com.au/software/188440/spearline) — 4.5/5 (13 reviews) — The Spearline platform enables organizations to improve their communication channels \& ensure a better CX.
16. [Oracle Service](https://www.capterra.com.au/software/213720/oracle-service) — 4.5/5 (13 reviews) — Customer service management solution that helps businesses assist customers to solve queries on the various platforms.
17. [MarketSurge](https://www.capterra.com.au/software/1021748/marketsurge) — 5.0/5 (13 reviews) — MarketSurge is an all-in-one lead interaction management platform to capture, nurture and close leads.
18. [VirtlX](https://www.capterra.com.au/software/1026661/virtlx-reflect) — 4.8/5 (13 reviews) — Transform employee \& customer survey insights into actionable training with VirtlX, the AI-driven tool for business growth.
19. [Paytronix](https://www.capterra.com.au/software/125566/paytronix) — 4.1/5 (12 reviews) — Paytronix is the leading provider of Digital Customer Engagement Solutions for restaurants and convenience stores.
20. [FeedbackFive](https://www.capterra.com.au/software/127529/feedbackfive) — 4.3/5 (12 reviews) — Amazon feedback and review software trusted by tens of thousands of sellers in over 100 countries and across 17 Amazon marketplaces.
21. [Wootric](https://www.capterra.com.au/software/151528/wootric) — 4.6/5 (12 reviews) — Customer experience management that drives retention, engagement, and advocacy.
22. [PeopleVine](https://www.capterra.com.au/software/153071/peoplevine) — 4.6/5 (12 reviews) — Peoplevine is a Member Experience and CRM Platform
23. [InnerTrends](https://www.capterra.com.au/software/153375/innertrends) — 4.9/5 (12 reviews) — InnerTrends helps product-led teams optimize their app faster, with insights from pre-built analytics reports.
24. [Lumoa](https://www.capterra.com.au/software/160860/lumoa) — 4.4/5 (12 reviews) — Lumoa is the first CX platform to offer GPT and Generative AI. Analyse customer feedback securely in 60+ languages and in real time.
25. [Intouch Insight CX Platform](https://www.capterra.com.au/software/160959/intouch-insight) — 4.3/5 (12 reviews) — The Intouch Platform drives actionable insights from all customer touchpoints to align operational delivery with customer expectations.

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Next: [Next page](https://www.capterra.com.au/directory/30671/customer-experience/software?page=13)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.com.au/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30671/customer-experience/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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