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Pharmacy software allows retail, as well as long-term care pharmacies, to streamline their daily operations and workflows to scale evolving business requirements. It offers features such as prescription management, POS, automatic refills, inventory management, barcode scanning, and e-prescribing.
The benefits of pharmacy software
Pharmacy software is essential for pharmacists to remain competitive and extend the optimum level of patient care and service. It supports pharmacists in:
- Inventory management: The ability to track sales and update them in the software helps users record billing details and total sales made. In addition, it provides visibility into stock levels, alerting and notifying pharmacists when the stock of any medication runs low.
- Customised and streamlined workflows: Pharmacy software allows pharmacists to customise workflows to suit their specific needs and choose what data they want to capture. Customised workflows make carrying out tasks such as assigning jobs, verifying prescriptions, and managing multiple pharmacies from a single workstation more intuitive and streamlined.
Typical features of pharmacy software
- Prescription management: Manage and process multiple medical prescriptions quickly and simultaneously.
- Inventory management: Track and manage stock levels of resources in the store to maintain proper supply.
- Barcode/label scanning: Scan barcodes/labels to ensure accurate pricing and product tracking; record product details.
- Automatic refills: Track prescription refill schedules and manage refill orders for effective health care services.
- E-prescribing: Accept and fill prescriptions that are submitted electronically.
- Electronic signature: Electronically sign documents and request electronic signatures.
Considerations when purchasing pharmacy software
There are many pharmacy software solutions available on the market, and choosing the right one for your business is critical. There are multiple factors that need to be kept in mind while selecting a pharmacy software tool:
- Ability to integrate: Pharmacy software helps in streamlining operations; however, that's not possible if the software is unable to interact with your other systems. Billing and invoicing and electronic medical records (EMR) software are a couple of commonly used systems in pharmacies; look for pharmacy software that integrates with these and other systems employed in your pharmacy.
- Availability of technical support: Choosing and purchasing software and then not being able to use it properly is frustrating. The need for vendor support exists from installing the software to operating and troubleshooting it; so, look for software that is backed by a professional support team. In addition, explore the availability of training support.
Relevant pharmacy software trends
- Pharmacy automation is reaching new heights: While increasing applications for automation, robots are performing jobs such as scanning prescriptions and managing inventories. The end results include speedier order fulfilment, more accuracy in measuring medication, and greater security and confidentiality.
- Digital services are revolutionising medication adherence: With the rising competition in the pharmaceutical industry, pharmacies need to adopt newer strategies to gain a competitive edge. Digital services in the form of mobile apps and eCommerce channels allow the offering of virtual health care, which makes procuring medications and alerting patients about medication schedules easier, while also increasing medication adherence.