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description: Page 7 - See the list of the best Customer Satisfaction Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 7 - Customer Satisfaction Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software) > [Page 7](https://www.capterra.com.au/directory/30541/customer-satisfaction/software?page=7)

# Customer Satisfaction Software

Canonical: https://www.capterra.com.au/directory/30541/customer-satisfaction/software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [BeInContact](https://www.capterra.com.au/software/1020496/beincontact) — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
2. [RingCentral Engage Digital](https://www.capterra.com.au/software/173380/dimelo-digital-platform) — 4.8/5 (13 reviews) — Ensure the same quality of service across all channels, as expected by customers by using an omni-digital platform SAS
3. [Case Status](https://www.capterra.com.au/software/175690/case-status) — 4.9/5 (13 reviews) — Case Status is the leading client experience platform for law firms—automating updates, boosting satisfaction, and driving growth
4. [AppFollow](https://www.capterra.com.au/software/181039/appfollow) — 4.6/5 (13 reviews) — AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.
5. [MarketSurge](https://www.capterra.com.au/software/1021748/marketsurge) — 5.0/5 (13 reviews) — MarketSurge is an all-in-one lead interaction management platform to capture, nurture and close leads.
6. [VirtlX](https://www.capterra.com.au/software/1026661/virtlx-reflect) — 4.8/5 (13 reviews) — Transform employee \&amp; customer survey insights into actionable training with VirtlX, the AI-driven tool for business growth.
7. [FeedbackFive](https://www.capterra.com.au/software/127529/feedbackfive) — 4.3/5 (12 reviews) — Amazon feedback and review software trusted by tens of thousands of sellers in over 100 countries and across 17 Amazon marketplaces.
8. [ProProfs Survey Maker](https://www.capterra.com.au/software/129608/proprofs-survey-maker) — 4.8/5 (12 reviews) — ProProfs Survey Maker is an effective tool to capture respondents feedback \&amp; make smart business decisions based on reports \&amp; analysis
9. [Wootric](https://www.capterra.com.au/software/151528/wootric) — 4.6/5 (12 reviews) — Empower all teams within your organization with CSAT/PSAT scores.
10. [Lumoa](https://www.capterra.com.au/software/160860/lumoa) — 4.4/5 (12 reviews) — Lumoa is the first CX platform to offer GPT and Generative AI. Analyse customer feedback securely in 60+ languages and in real time.
11. [Intouch Insight CX Platform](https://www.capterra.com.au/software/160959/intouch-insight) — 4.3/5 (12 reviews) — The Intouch Platform drives actionable insights from all customer touchpoints to align operational delivery with customer expectations.
12. [easiware](https://www.capterra.com.au/software/164607/easi-crm) — 4.6/5 (12 reviews) — easiware, an omnichannel customer relationship solution, helps organizations turn their customer data into a performance accelerator.
13. [doopoll](https://www.capterra.com.au/software/186501/doopoll) — 4.5/5 (12 reviews) — Create brilliant surveys with zero fuss. Impress your audience, and wow your colleagues with doopoll's easy-to-use platform.
14. [Amazon Feedback App](https://www.capterra.com.au/software/191319/amazon-feedback-app) — 4.5/5 (12 reviews) — Feedback app for Amazon seller who wants increase feedback and reviews.
15. [Noora](https://www.capterra.com.au/software/202285/noora) — 4.8/5 (12 reviews) — With Noora, you can validate your feature ideas and product roadmap before you start development.
16. [Dito CRM](https://www.capterra.com.au/software/209476/dito-crm) — 4.8/5 (12 reviews) — Dito CRM is a tool that centralizes and manages the relationship between brands and their customers. Through the integration of informa
17. [allswers](https://www.capterra.com.au/software/1015448/allswers) — 4.9/5 (12 reviews) — Platform to optimize the customer experience program with multiple integrations.
18. [Deep Talk](https://www.capterra.com.au/software/1026391/deep-talk) — 4.8/5 (12 reviews) — Analyze feedback, reviews, chats, emails, surveys, etc in an easy way, getting a better understanding of your customers and employees.
19. [CustomerGauge](https://www.capterra.com.au/software/163253/customergauge) — 4.8/5 (11 reviews) — CustomerGauge enables B2B companies to collect customer feedback \&amp; monitor behavioral trends to retain accounts and increase revenue.
20. [Merchant Centric](https://www.capterra.com.au/software/183975/merchantcentric) — 4.8/5 (11 reviews) — Control your online reputation and use it to build your brand and sales with insights for Marketing and Operations.
21. [AirVote](https://www.capterra.com.au/software/199773/airvote) — 4.9/5 (11 reviews) — AirVote QR smileys help business owners monitor service levels thru customers' eyes. Self-service. Free forever for moderate use.
22. [Kiamo](https://www.capterra.com.au/software/200863/kiamo) — 4.2/5 (11 reviews) — Kiamo is a Cloud omnichannel solution for contact centers wishing to optimize the efficiency of their Customer Relations.
23. [Capturi](https://www.capterra.com.au/software/216651/capturi) — 4.8/5 (11 reviews) — Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights.
24. [Trust](https://www.capterra.com.au/software/220142/trust) — 4.8/5 (11 reviews) — Trust is video software that allows businesses to collect, manage, and display authentic customer feedback.
25. [Infuse Reviews](https://www.capterra.com.au/software/1051483/infuse) — 5.0/5 (11 reviews) — Review management software that can Request, Respond, Share, and Display Reviews as well as Rewarded Survey and Digital Signage Creator

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Page: 7 / 15\
Prev: [Previous page](https://www.capterra.com.au/directory/30541/customer-satisfaction/software?page=6)\
Next: [Next page](https://www.capterra.com.au/directory/30541/customer-satisfaction/software?page=8)

## Related Categories

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [NPS Software](https://www.capterra.com.au/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)
- [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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The AI powered platform automatically categorizes conversations, making it easier for contact centers to identify trends, manage workloads effectively, and share relevant issues with other departments. Additionally, Capturi AI Assistant enhances customer experiences by quickly summarizing calls and smartly directing them to the appropriate agent for faster, more effective solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/566ddf5e-29fb-40fb-a160-e79c8482610f.png","url":"https://www.capterra.com.au/software/216651/capturi","@type":"ListItem"},{"name":"Trust","position":24,"description":"Trust is an all-in-one video testimonial software that allows businesses to easily collect, manage, and display authentic customer feedback. 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We also provide software to create custom digital signage for your businesses tv's with online reviews automatically displayed and generate rewarded customer satisfaction surveys that are populated directly to your website.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f431b22-1f87-4a09-8abb-8810d0c81d4a.png","url":"https://www.capterra.com.au/software/1051483/infuse","@type":"ListItem"}],"numberOfItems":25}
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