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description: Page 5 - See the list of the best Customer Satisfaction Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 5 - Customer Satisfaction Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software) > [Page 5](https://www.capterra.com.au/directory/30541/customer-satisfaction/software?page=5)

# Customer Satisfaction Software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [Medallia Experience Cloud](https://www.capterra.com.au/software/107199/medallia-enterprise) — 4.5/5 (33 reviews) — Cloud-based experience management platform helps organizations capture, analyze, and act on customer feedback to improve brand value.
2. [Totango](https://www.capterra.com.au/software/123781/totango) — 3.7/5 (33 reviews) — Totango maximizes adoption, retention, and expansion with actionable insights, scalable tools, and customer engagement.
3. [Localyser](https://www.capterra.com.au/software/177408/localyser) — 4.8/5 (33 reviews) — We make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, GlassDoor, App Stores \& more
4. [WeBee](https://www.capterra.com.au/software/177333/guest-engagement-platform) — 4.9/5 (32 reviews) — WeBee is a 360-degree white-labeled guest experience platform that delivers more revenues, positive review scores \& guest satisfaction.
5. [elevio](https://www.capterra.com.au/software/166667/elevio) — 4.6/5 (30 reviews) — Help Customers, Help themselves\! Elevio provides self-service support on-demand to your customers, when and where they need it.
6. [Retently](https://www.capterra.com.au/software/151754/retently-nps) — 4.9/5 (30 reviews) — Track key CX metrics: NPS, CSAT \& CES, collect and provide valuable insights into your customer feedback.
7. [Fuel Cycle](https://www.capterra.com.au/software/173743/fuel-cycle) — 4.6/5 (30 reviews) — Market Research Cloud helps businesses maintain constant connections with their customers, prospects and users for actionable insights.
8. [zenloop](https://www.capterra.com.au/software/184034/zenloop) — 4.9/5 (30 reviews) — zenloop automates customer retention by analyzing customer satisfaction and collecting feedback at each customer touchpoint.
9. [Endorsal](https://www.capterra.com.au/software/193044/endorsal) — 4.7/5 (29 reviews) — Collect, display and share customer testimonials \& reviews on autopilot. Join 5,000+ businesses automating social proof with Endorsal\!
10. [numia](https://www.capterra.com.au/software/209594/debsign) — 4.4/5 (29 reviews) — Conoce en profundidad a tus clientes y ofréceles un servicio acorde a sus necesidades y expectativas.
11. [Vidmonials](https://www.capterra.com.au/software/1039145/vidmonials) — 4.8/5 (29 reviews) — A powerful video collection tool that allows its clients to collect, manage, and share impactful videos.
12. [Hively](https://www.capterra.com.au/software/161991/hively) — 4.7/5 (28 reviews) — Cloud-based survey software that assists with customer feedback gathering, rewarding employees, and team performance tracking.
13. [Incogneato](https://www.capterra.com.au/software/152578/Incogneato) — 4.8/5 (26 reviews) — Employee engagement solution that enables businesses to manage employee feedback, voting, discussions, and more.
14. [Netigate](https://www.capterra.com.au/software/127979/netigate) — 4.6/5 (25 reviews) — Analyse customer feedback, boost satisfaction, and manage data in compliance with GDPR and strictest EU standards.
15. [Chattermill](https://www.capterra.com.au/software/153694/customer-experience-analytics-platform) — 4.5/5 (25 reviews) — Chattermill unifies customer feedback, customer support, and product feedback into a single platform, to analyse customer data at scale
16. [ProductMix](https://www.capterra.com.au/software/210025/ProductMix) — 4.9/5 (25 reviews) — Comprehensively analyze feedback and requests, generate your data-driven roadmap, and easily share exciting news with users.
17. [ReviewFlowz](https://www.capterra.com.au/software/1015867/reviewflowz) — 4.8/5 (25 reviews) — Review \& testimonial software for SaaS companies. Get more reviews, track, search, export, and showcase reviews \& testimonials
18. [Harvestr](https://www.capterra.com.au/software/202606/harvestr) — 4.9/5 (24 reviews) — Harvestr is an all-in-one customer feedback management platform that helps companies build amazing products.
19. [Feedbear](https://www.capterra.com.au/software/194362/feedbear) — 4.8/5 (23 reviews) — Collect, manage, and act upon customer feedback. Make informed product decisions and build what really matters.
20. [Trustmary](https://www.capterra.com.au/software/214611/trustmary) — 4.6/5 (23 reviews) — Measure and manage customer satisfaction with automatic feedback collection flows.
21. [Surveyapp](https://www.capterra.com.au/software/1017459/surveyapp) — 4.7/5 (23 reviews) — Surveyapp offers omni-channel tools like smiley surveys, kiosks, and more to help collect actionable customer and employee insights.
22. [Sleekplan](https://www.capterra.com.au/software/1015293/sleekplan) — 5.0/5 (22 reviews) — Sleekplan is an all-in-one solution to manage the entire feedback loop from collecting feedback to notifying customers about updates
23. [ClickDesk](https://www.capterra.com.au/software/125631/clickdesk) — 3.4/5 (21 reviews) — Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more.
24. [Social Places](https://www.capterra.com.au/software/166891/go-review) — 4.9/5 (21 reviews) — Social Places is the leading AI-driven marketing automation platform designed specifically for multi-location brands and franchises.
25. [EvaluAgent](https://www.capterra.com.au/software/148526/evaluagent) — 4.7/5 (20 reviews) — Use survey results to help identify at-risk conversations and link customer feedback to your data to enrich reports and 1-to-1 coaching

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Next: [Next page](https://www.capterra.com.au/directory/30541/customer-satisfaction/software?page=6)

## Related Categories

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [NPS Software](https://www.capterra.com.au/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)
- [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [All Categories](https://www.capterra.com.au/directory)

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Backed by an experience customer success team, EvaluAgent helps you evaluate, coach and engage front-line agents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9862057c-2c1b-4fcc-89ac-220a4580a659.png","url":"https://www.capterra.com.au/software/148526/evaluagent","@type":"ListItem"}],"numberOfItems":25}
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