---
description: Page 11 - See the list of the best Customer Satisfaction Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 11 - Customer Satisfaction Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software) > [Page 11](https://www.capterra.com.au/directory/30541/customer-satisfaction/software?page=11)

# Customer Satisfaction Software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [ServiceTonic](https://www.capterra.com.au/software/112516/servicetonic) — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
2. [TouchPoint Survey Software](https://www.capterra.com.au/software/130761/touchpoint-survey-software) — 4.5/5 (2 reviews) — Web-based, customer survey solution with survey authoring, question \& answers library management, reporting, mobile devices support.
3. [Sibyl](https://www.capterra.com.au/software/159266/sibyl) — 4.5/5 (2 reviews) — Self-Service Net Promoter Score platform designed with the flexibility to measure both customer satisfaction and experience.
4. [Enquire](https://www.capterra.com.au/software/176783/enquire) — 5.0/5 (2 reviews) — Easiest way to implement post-purchase surveys on Shopify.
5. [CFN Insight](https://www.capterra.com.au/software/178390/cfn-insight) — 3.5/5 (2 reviews) — Helps you deliver a great customer experience through customer journey visualizations, team collaboration, and powerful reporting.
6. [Dynata Insights Platform](https://www.capterra.com.au/software/184633/samplify) — 5.0/5 (2 reviews) — Dynata Insights Platform is a single end-to-end solution to address all your insights and advertising needs.
7. [Tatvam](https://www.capterra.com.au/software/185479/tatvam) — 4.5/5 (2 reviews) — A customer feedback analysis and management product. Tatvam helps you, monitor, analyze, and gather insights about your business.
8. [UserReport](https://www.capterra.com.au/software/196527/userreport) — 4.5/5 (2 reviews) — UserReport is user engagement software that helps companies improve products and customer relationships.
9. [Vocally](https://www.capterra.com.au/software/197449/vocally) — 4.5/5 (2 reviews) — Use visual product feedback to improve user experience and keep users coming back.
10. [OMBEA Insights](https://www.capterra.com.au/software/206901/ombea-insights) — 3.5/5 (2 reviews) — The XM platform for Continuous Local Improvements.
11. [ProdCamp](https://www.capterra.com.au/software/211997/prodcamp) — 4.5/5 (2 reviews) — User Feedback Management platform
12. [Calton](https://www.capterra.com.au/software/215136/reviewmonkey) — 5.0/5 (2 reviews) — Boost your local SEO, manage reviews \& listings, and enhance customer experience to grow your multi-location business effortlessly\!
13. [CustoCentrix](https://www.capterra.com.au/software/1021385/custocentrix) — 4.5/5 (2 reviews) — Customer data platform that helps Belgian retailers to collect data. Data quality, loyalty programs, marketing automation and more.
14. [Surveyed](https://www.capterra.com.au/software/1031282/surveyed) — 5.0/5 (2 reviews) — Surveyed is designed to help businesses make product reviews come alive with video or text feedback from actual \& authentic customers.
15. [Partenero](https://www.capterra.com.au/software/1039377/partenero) — 5.0/5 (2 reviews) — Partenero is an easy-to-use, actionable, and customizable Customer Success tool.
16. [Truecaller for Business](https://www.capterra.com.au/software/1042403/truecaller-for-business) — 5.0/5 (2 reviews) — Truecaller for Business offers verified caller ID, reducing spam \& phishing scams and enhancing customer communications experience.
17. [Responsr](https://www.capterra.com.au/software/1045628/responsr) — 5.0/5 (2 reviews) — Get more customers through AI support, proven CX methodologies and full automation.
18. [SureCritic Reviews](https://www.capterra.com.au/software/124445/surecritic-reviews) — 4.0/5 (1 reviews) — SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.
19. [WizVille](https://www.capterra.com.au/software/152495/wizville) — 5.0/5 (1 reviews) — A SaaS real-time customer feedback \& complaint management solution, specifically designed for retail stores \& local service providers.
20. [Critizr](https://www.capterra.com.au/software/162653/critizr) — 3.0/5 (1 reviews) — Leader in Customer feedback collection Critizr helps companies optimize their customers experience to improve their satisfaction.
21. [Kapiche](https://www.capterra.com.au/software/166508/kapiche) — 5.0/5 (1 reviews) — A feedback analytics platform that makes sense of unstructured customer feedback data, enabling better decision-making and results.
22. [Treasure Data Suite](https://www.capterra.com.au/software/173775/treasure-data) — 5.0/5 (1 reviews) — Treasure Data Customer Data Cloud: Boost campaigns, streamline operations, and enhance customer experiences with your data.
23. [Track](https://www.capterra.com.au/software/175883/tracksale) — 4.0/5 (1 reviews) — Review management solution helps companies monitor customer journeys, analyze data, and improve customer experience strategies.
24. [SurveySensum](https://www.capterra.com.au/software/188833/surveysensum) — 5.0/5 (1 reviews) — SurveySensum is a customer feedback platform that helps businesses gather insights from their customers.
25. [MASSIVE](https://www.capterra.com.au/software/206219/massive) — 5.0/5 (1 reviews) — Our A.I. reads and understands millions of spontaneous consumers reviews to provide you with actionable, reliable business insights.

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## Related Categories

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [NPS Software](https://www.capterra.com.au/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)
- [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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Go to the next level with Kapiche.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e3a2a96-f2ef-4ad0-af9c-321034e009e3.png","url":"https://www.capterra.com.au/software/166508/kapiche","@type":"ListItem"},{"name":"Treasure Data Suite","position":22,"description":"Treasure Data helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences. \n\nOur suite of customer data platform solutions, integrates customer data, connects identities in unified customer profiles, applies privacy, and makes machine learning based insights and predictions available for Marketing, Service, Sales, and Operations to drive engagement and improve customer acquisition.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b51b0ec2-67b1-4e90-99e0-0c07ae2f9be4.png","url":"https://www.capterra.com.au/software/173775/treasure-data","@type":"ListItem"},{"name":"Track","position":23,"description":"Customer experience management solution that supports companies in monitoring and enhancing customer journeys. 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