---
description: Discover and compare Free Customer Satisfaction Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Customer Satisfaction Software - Capterra Australia 2026
---

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# Customer Satisfaction Software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [Canny](https://www.capterra.com.au/software/161103/canny) — 4.6/5 (76 reviews) — Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle.
2. [Userback](https://www.capterra.com.au/software/172431/userback) — 4.8/5 (71 reviews) — Userback is a visual feedback and bug tracking tool that helps product teams collect, understand, and act on user feedback faster.
3. [VideoAsk](https://www.capterra.com.au/software/1018272/videoask) — 4.8/5 (70 reviews) — Engage more customers the personal way with interactive videos.
4. [Involve.me](https://www.capterra.com.au/software/168333/brandquiz) — 4.4/5 (67 reviews) — No-code funnel builder for creating high-converting, personalized funnels that convert visitors into qualified leads.
5. [SurveyLab](https://www.capterra.com.au/software/80891/mysurveylab-com) — 4.9/5 (62 reviews) — Professional online survey software. Surveys, questionnaires, forms, and tests for Customer Experience, Market Research, HR, and more\!
6. [pulseM](https://www.capterra.com.au/software/1017750/pulsem) — 4.6/5 (62 reviews) — pulseM empowers you to turn unhappy customers into satisfied ones, improve customer experience, and build a loyal customer base.
7. [Delighted](https://www.capterra.com.au/software/157973/delighted) — 4.8/5 (57 reviews) — Delighted is the easiest and fastest way to gather and act on customer, satisfaction and experience insights.
8. [Microsoft Clarity](https://www.capterra.com.au/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews) — Clarity is a free, easy-to-use tool that help you understand how real people actually use your site.
9. [GetFeedback](https://www.capterra.com.au/software/133180/getfeedback) — 4.6/5 (53 reviews) — GetFeedback is the \#1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight.
10. [Screeb](https://www.capterra.com.au/software/1021951/screeb) — 4.5/5 (42 reviews) — We help companies to understand, ask, engage and guide their users, all in one place.
11. [Key Survey](https://www.capterra.com.au/software/40388/enterprise-survey-software) — 4.6/5 (40 reviews) — Key Survey is a configurable, powerful survey platform to collect, manage, and analyze feedback and data to inform strategy.
12. [Advanced Entry](https://www.capterra.com.au/software/1023831/advanced-entry) — 4.7/5 (38 reviews) — Secure your facility. Optimize human capital. Strengthen relationships. Grow your bottom line. All with Real-Time Visitor Intelligence.
13. [Feedbackly](https://www.capterra.com.au/software/142140/feedbackly) — 4.2/5 (36 reviews) — All-in-one feedback suite with omnichannel distribution, visual customization and survey creation through the customer journey.
14. [Verified Reviews](https://www.capterra.com.au/software/177873/verified-reviews) — 4.0/5 (34 reviews) — Our UGC platform for brands to manage, moderate and activate reviews and broadcast the VoC to boost visibility and customer retention.
15. [Vidmonials](https://www.capterra.com.au/software/1039145/vidmonials) — 4.8/5 (29 reviews) — A powerful video collection tool that allows its clients to collect, manage, and share impactful videos.
16. [Hively](https://www.capterra.com.au/software/161991/hively) — 4.7/5 (28 reviews) — Cloud-based survey software that assists with customer feedback gathering, rewarding employees, and team performance tracking.
17. [Incogneato](https://www.capterra.com.au/software/152578/Incogneato) — 4.8/5 (26 reviews) — Employee engagement solution that enables businesses to manage employee feedback, voting, discussions, and more.
18. [ProductMix](https://www.capterra.com.au/software/210025/ProductMix) — 4.9/5 (25 reviews) — Comprehensively analyze feedback and requests, generate your data-driven roadmap, and easily share exciting news with users.
19. [Harvestr](https://www.capterra.com.au/software/202606/harvestr) — 4.9/5 (24 reviews) — Harvestr is an all-in-one customer feedback management platform that helps companies build amazing products.
20. [Trustmary](https://www.capterra.com.au/software/214611/trustmary) — 4.6/5 (23 reviews) — Measure and manage customer satisfaction with automatic feedback collection flows.
21. [Surveyapp](https://www.capterra.com.au/software/1017459/surveyapp) — 4.7/5 (23 reviews) — Surveyapp offers omni-channel tools like smiley surveys, kiosks, and more to help collect actionable customer and employee insights.
22. [Sleekplan](https://www.capterra.com.au/software/1015293/sleekplan) — 5.0/5 (22 reviews) — Sleekplan is an all-in-one solution to manage the entire feedback loop from collecting feedback to notifying customers about updates
23. [ClickDesk](https://www.capterra.com.au/software/125631/clickdesk) — 3.4/5 (21 reviews) — Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more.
24. [Smaply](https://www.capterra.com.au/software/177161/smaply) — 4.4/5 (20 reviews) — Create journey management systems visualizing opportunities and pain points. Connect them and share maps with peers and clients.
25. [XEBO.ai](https://www.capterra.com.au/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.

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## Related Categories

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [Polling Software](https://www.capterra.com.au/directory/31220/polling/software)
- [NPS Software](https://www.capterra.com.au/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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