---
description: Page 10 - See the list of the best Call Recording Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 10 - Call Recording Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software) > [Page 10](https://www.capterra.com.au/directory/30533/call-recording/software?page=10)

# Call Recording Software

Canonical: https://www.capterra.com.au/directory/30533/call-recording/software

Page: 10 / 12\
Prev: [Previous page](https://www.capterra.com.au/directory/30533/call-recording/software?page=9)\
Next: [Next page](https://www.capterra.com.au/directory/30533/call-recording/software?page=11)

> Call Recording software allows organizations to obtain records of employees' interactions with customers.

-----

## Products

1. [Call Record Analyzer](https://www.capterra.com.au/software/192378/call-record-analyzer) — 5.0/5 (1 reviews) — Call Record Analyzer (CRA) is a Cloud CDR/CMR analytics and troubleshooting platform for Cisco® UC environments.
2. [Cresta](https://www.capterra.com.au/software/202635/cresta) — 5.0/5 (1 reviews) — Cresta is the first real-time productivity suite for the contact center.
3. [Pickle](https://www.capterra.com.au/software/206498/pickle) — 5.0/5 (1 reviews) — Speak your customer's love language by listening deeper with conversation intelligence.
4. [Superfone](https://www.capterra.com.au/software/211678/superfone) — 1.0/5 (1 reviews) — Superfone helps businesses to increase the sales productivity and gain more insights on the Sales Reps Activities
5. [Enreach Omnichannel](https://www.capterra.com.au/software/216448/omnichannel-contact-center) — 5.0/5 (1 reviews) — Cloud-based and AI-enabled software managing customer communication channels like phone, chat, email, and SMS on one platform.
6. [EveryDay Voip](https://www.capterra.com.au/software/218927/everyday-voip) — 5.0/5 (1 reviews) — Easy-To-Use VoIP Phone Service. Work Anywhere. Feature Rich. Reduce Business Costs. Packages Tailored To Your Needs.
7. [DVSAnalytics Workforce Optimization](https://www.capterra.com.au/software/1013557/dvsanalytics-workforce-optimization) — 5.0/5 (1 reviews) — Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.
8. [CallerDesk](https://www.capterra.com.au/software/1023020/callerdesk) — 5.0/5 (1 reviews) — Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling
9. [Practice ZEBRA](https://www.capterra.com.au/software/1026189/practice-zebra) — 5.0/5 (1 reviews) — Practice ZEBRA dental marketing software is a best-in-class platform for dentists, group offices, DSOs, clinic managers, \& consultants.
10. [RingRx](https://www.capterra.com.au/software/1041010/ringrx) — 5.0/5 (1 reviews) — RingRx is a full-featured, HIPAA-compliant phone system designed to help healthcare practices of all sizes.
11. [2x Connect](https://www.capterra.com.au/software/1055090/2x-connect) — 5.0/5 (1 reviews) — 2x Connect combines data intelligence and AI-parallel dialing technology to deliver 8 to 12 live conversations per rep.
12. [Wilmac Continuity Replay](https://www.capterra.com.au/software/1059065/continuity-replay) — 5.0/5 (1 reviews) — Wilmac Continuity Replay empowers searchable and secure unified customer interaction data archiving across enterprise systems.
13. [Zoom Contact Center](https://www.capterra.com.au/software/1060658/zoom-contact-center) — 5.0/5 (1 reviews) — Contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos.
14. [Meetingtor](https://www.capterra.com.au/software/1064227/meetingtor) — 4.0/5 (1 reviews) — Cloud-based meeting recording software that automatically records online meetings in platforms like Zoom, Google Meet, and more.
15. [AVANSER](https://www.capterra.com.au/software/95809/avanser) (0 reviews) — Lead \& Sales Tracking Solutions help you improve your business by delivering relevant and actionable information in real time.
16. [Verba Recording System](https://www.capterra.com.au/software/110993/verba-recording-system) (0 reviews) — Web-based call recording solution that enables businesses to capture voice conversations across unified communications platforms.
17. [Ameyo Engage](https://www.capterra.com.au/software/152387/ameyo-engage) (0 reviews) — Grow your business by gaining customer loyalty with a world-class cloud-based call center software that is PCI-DSS compliant.
18. [Recordator](https://www.capterra.com.au/software/154651/recordator) (0 reviews) — It is a call recording platform for outgoing, incoming and conference calls. Works across any device and carrier.
19. [Dubber Recording](https://www.capterra.com.au/software/156620/dubber) (0 reviews) — Dubber provides scalable call recording Software-as-a-Service that can be deployed in days, with zero hardware or CapEx required.
20. [TrackMyLeads](https://www.capterra.com.au/software/148995/trackmyleads) (0 reviews) — Call tracking \& intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.
21. [Humach](https://www.capterra.com.au/software/161098/humach) (0 reviews) — Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales
22. [Office24by7](https://www.capterra.com.au/software/172453/cloud-telephony) (0 reviews) — Call recording for quality assurance, compliance, and agent training, accessible with powerful search and analysis tools.
23. [Nvoip](https://www.capterra.com.au/software/178289/nvoip) (0 reviews) — Nvoip transforms business communication. Elevate customer service, boost sales, and streamline operations with our platform.
24. [Uniphore](https://www.capterra.com.au/software/180755/uniphore) (0 reviews) — Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise.
25. [Fonvirtual Virtual PBX](https://www.capterra.com.au/software/183353/fonvirtual-virtual-pbx) (0 reviews) — A virtual PBX is a telephone system that uses the internet to manage the external and internal calls of a company.

-----

Page: 10 / 12\
Prev: [Previous page](https://www.capterra.com.au/directory/30533/call-recording/software?page=9)\
Next: [Next page](https://www.capterra.com.au/directory/30533/call-recording/software?page=11)

## Related Categories

- [Business Phone Systems](https://www.capterra.com.au/directory/31101/business-phone-systems/software)
- [Call Tracking Software](https://www.capterra.com.au/directory/30901/call-tracking/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30533/call-recording/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Capterra Australia","url":"https://www.capterra.com.au/","@id":"https://www.capterra.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Call Recording Software","description":"Page 10 - See the list of the best Call Recording Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.","url":"https://www.capterra.com.au/directory/30533/call-recording/software?page=10","about":{"@id":"https://www.capterra.com.au/directory/30533/call-recording/software?page=10#itemlist"},"breadcrumb":{"@id":"https://www.capterra.com.au/directory/30533/call-recording/software?page=10#breadcrumblist"},"@id":"https://www.capterra.com.au/directory/30533/call-recording/software?page=10#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.capterra.com.au/directory/30533/call-recording/software?page=10#itemlist"},"publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"@id":"https://www.capterra.com.au/directory/30533/call-recording/software?page=10#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"https://www.capterra.com.au/directory/30533/call-recording/software","@type":"ListItem"},{"name":"Page 10","position":3,"item":"https://www.capterra.com.au/directory/30533/call-recording/software?page=10","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 10 - Call Recording Software - Comparison &amp; Reviews - Capterra Australia 2026","@context":"https://schema.org","@id":"https://www.capterra.com.au/directory/30533/call-recording/software?page=10#itemlist","@type":"ItemList","itemListElement":[{"name":"Call Record Analyzer","position":1,"description":"Need to generate meaningful reports from your Cisco UC environment? We can help. CRA is a powerful cloud based, easy to use, modern web call reporting analytics and troubleshooting platform for Cisco UC environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0623db6-c428-4fd0-88f0-c70837a841d3.png","url":"https://www.capterra.com.au/software/192378/call-record-analyzer","@type":"ListItem"},{"name":"Cresta","position":2,"description":"Cresta helps you deliver radically better customer experience and better business outcomes with our patented real-time intelligence for the contact center. Cresta’s AI-powered platform provides solutions designed to support every level of your customer-facing business: agents, managers, and leaders.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ebe1464-69f3-4b5b-83dc-3b0e2405cda2.png","url":"https://www.capterra.com.au/software/202635/cresta","@type":"ListItem"},{"name":"Pickle","position":3,"description":"Pickle transcribes phone/video call recordings, provides a data platform to quickly search, then the conversation is analyzed and summarized for easy comprehension. Optimize sales performance & customer experiences with your best conversations. \n\nPowered by A.I., Pickle helps refine your sales process by uncovering blind spots and transforming conversations into actionable insights. We tell you how to duplicate your best reps to create an army of superhuman sales and customer experience pros.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c91c2cb-e206-4f50-ab95-559e7a8bf92c.png","url":"https://www.capterra.com.au/software/206498/pickle","@type":"ListItem"},{"name":"Superfone","position":4,"description":"Superfone helps businesses to increase the sales productivity and gain more insights on the Sales Reps Activities.We help you not to miss any deal by automated call logging and capturing your sales calls made by yourReps from theirMobile Phones ,transcribes to text and store to your existing CRM or Sheets. We provide a one stop solution to track and monitor the team within the organisation and increase the quality of sales calls and capture the outcome of physical meetings and win more deals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2a1a5c73-8516-41e0-9a0d-b711d7b2c653.png","url":"https://www.capterra.com.au/software/211678/superfone","@type":"ListItem"},{"name":"Enreach Omnichannel","position":5,"description":"Enreach Omnichannel is a cloud-based contact center software that centralizes customer interactions across phone, WhatsApp, web chat, email, and SMS. Its interface lets agents manage multiple communication channels from one workspace, eliminating the need to switch tools. CRM integration with platforms like Salesforce, Zoho CRM, Zendesk, and HubSpot streamlines workflows and automates ticket creation. AI-powered chatbots handle routine inquiries, freeing agents for complex issues. Smart routing assigns interactions to the best-suited agent based on skills or caller information. Supervisors monitor agent status, call duration, and queue activity via dashboards. Telephony features include IVRs, toll-free and international numbers, and mobile integration for remote agents. Supervisors can join calls or use whisper mode for training. The platform provides analytics and reports on KPIs and customer satisfaction, supporting contact centers of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b1bc90f-aac1-4ad8-a5d5-5a0af750ca26.png","url":"https://www.capterra.com.au/software/216448/omnichannel-contact-center","@type":"ListItem"},{"name":"EveryDay Voip","position":6,"description":"EveryDay Voip integrates phone, video, meetings and messaging in one easy to use reliable PBX solution. Our service has been designed to keep you connected with your clients, anywhere around the world, giving you the flexibility to operate your business, as you wish. Install our apps on your desktop, smartphone or tablet and experience HD-quality web, audio, and video, along with one-click functionality. Promote collaboration with team messaging, unlimited SMS, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23009d2e-8294-43a1-9aef-da7c56c5320d.png","url":"https://www.capterra.com.au/software/218927/everyday-voip","@type":"ListItem"},{"name":"DVSAnalytics Workforce Optimization","position":7,"description":"Cloud-based solution that assists contact centers with workforce optimization, interaction recording, and engagement. DVSAnalytics Encore Workforce Optimization (WFO) solutions offer a variety of options to record customer interactions; gain insight, via analytics, into the content and results of interactions; use those insights for quality management to improve performance, and create staff schedules that allow for achievement of\nservice level objectives, via workforce management software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d48d091-2337-4a93-bb77-80ddaf36c267.png","url":"https://www.capterra.com.au/software/1013557/dvsanalytics-workforce-optimization","@type":"ListItem"},{"name":"CallerDesk","position":8,"description":"Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling their staff to work remotely . It uses to track all incoming/outgoing calls of employees, let your team add notes, track follow-up actions & customer feedback.\n\nSolutions Includes : Domestic & International cloud call center solutions, , IVR, Auto Voice dialer, Promotional & Transactional Bulk Voice Broadcast, Voice-Based survey, Voice/SMS OTP , Click to call.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ffe1033-ff8d-4825-921b-a2591cc3160b.jpeg","url":"https://www.capterra.com.au/software/1023020/callerdesk","@type":"ListItem"},{"name":"Practice ZEBRA","position":9,"description":"Practice ZEBRA dental marketing software is the 5-star platform for dentists, group offices, DSOs, dental office managers & practice management consultants. With actionable key metrics, practice and marketing performance, and results visibility, Practice ZEBRA identifies opportunities and provides solutions to help maximize practice and marketing performance. Designed by dental-marketing powerhouse Patient NEWS, Practice ZEBRA includes business and marketing intelligence with advanced campaign attribution by call, email, and address to the penny patients spend in production. Users have access to a wide variety of patient reports; AI call tracking/recording/scoring with sentiment learning from 2 million live scored calls; alerts to increase patients & production; and exceptional best-in-class automated patient communications, including reputation management, reminders, and custom communications. Wrap it all up with enterprise views, it's a winning software solution!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/efc9a85b-360b-4b15-ab79-e9e6427a0b5d.png","url":"https://www.capterra.com.au/software/1026189/practice-zebra","@type":"ListItem"},{"name":"RingRx","position":10,"description":"RingRx is a cloud-based communications platform for healthcare providers, offering unlimited calling, texting, faxing, and video. Our advanced, HIPAA-compliant phone system boasts key features including, but not limited to: HD voice quality, advanced customizable call routing capabilities, and call center features. RingRx streamlines phone, fax, and text communications between clinicians, staff, and patients to organize practice operations and enhance patient care.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8c18601-7200-4a45-b194-86b07f2ca090.jpeg","url":"https://www.capterra.com.au/software/1041010/ringrx","@type":"ListItem"},{"name":"2x Connect","position":11,"description":"2x Connect combines data intelligence with AI-parallel dialing technology to deliver 8 to 12 live conversations per rep for B2B outbound dialing teams.\n\nThis outbound dialing solution can:\n- Enrich calling list data\n- Prioritize dialing based on numbers most likely to connect with a prospect\n- Automatically detect and skip bad numbers, “no answers”, and voicemails\n- Automatically navigate IVR phone trees\n- Deliver 8 to 12 live Conversations per hour, per user","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/720a03a0-3cbb-4ff2-9e3a-441c97368c5f.webp","url":"https://www.capterra.com.au/software/1055090/2x-connect","@type":"ListItem"},{"name":"Wilmac Continuity Replay","position":12,"description":"Wilmac Continuity Replay is a secure, vendor-neutral archiving platform for enterprise organizations that rely on customer call recordings and interaction data for organizational compliance or analytics. \n\nDesigned for seamless migration, compliance, and insight, it consolidates historical and active interactions (calls, chats, SMS, video, screen recordings) into a unified, cloud-based archive. \n\nCompatible with leading CCaaS platforms like Five9, NiCE CXone, Amazon Connect, and Zoom, Wilmac Continuity Replay eliminates vendor lock-in and enables effortless retrieval, policy-based retention compliance, and AI-enhanced insights under a single source of truth. \n\nWhether transitioning to the cloud or strengthening regulatory readiness, Wilmac Continuity Replay empowers strategic leaders to reduce risk, cut storage costs, and break free from siloed systems, unlocking the full value of their data today and into the future.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ba81132a-0283-49c2-9c13-fd5c1762e424.png","url":"https://www.capterra.com.au/software/1059065/continuity-replay","@type":"ListItem"},{"name":"Zoom Contact Center","position":13,"description":"Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6de83249-3312-47fe-a567-e431803ed888.jpeg","url":"https://www.capterra.com.au/software/1060658/zoom-contact-center","@type":"ListItem"},{"name":"Meetingtor","position":14,"description":"Meetingtor is a cloud-based meeting recording software that automatically records online meetings in platforms like Zoom, Google Meet, and Microsoft Teams with one click. The AI-powered platform transcribes recordings into searchable text and generates summaries highlighting key points and decisions. Meetingtor securely stores encrypted recordings in the cloud and enables access and sharing from any device. By capturing meeting details without manual note-taking, the software aims to help teams collaborate.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1df27c25-3da1-4e5e-a281-2d271f11cb2e.webp","url":"https://www.capterra.com.au/software/1064227/meetingtor","@type":"ListItem"},{"name":"AVANSER","position":15,"description":"Want to know if your marketing is actually driving inbound sales calls?\nHow many sales calls do you miss?\nHow does your team handle new inbound leads?\n\nAVANSER Call Tracking and Analytics platform delivers powerful call-data on virtually every aspect of a sales call, including which channel, campaign (or even keyword), how that call was handled by your sales team and the ROI.\n\nBook a demo to see how it works on 1300 795 357.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/472dba1a-a933-4c1b-8d1b-ce9249d7f13e.png","url":"https://www.capterra.com.au/software/95809/avanser","@type":"ListItem"},{"name":"Verba Recording System","position":16,"description":"Verba is a leader in professional call recording and quality assurance solutions for unified communications, and the only player with a complete portfolio for voice, video and telepresence recording. The Verba Recording System supports Cisco, Avaya, Microsoft Lync, and standard SIP-based unified communications solutions. Provider of call recording solutions for unified communications platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a1edeb75-eb9f-4d9f-b2f1-ec5753387bdf.png","url":"https://www.capterra.com.au/software/110993/verba-recording-system","@type":"ListItem"},{"name":"Ameyo Engage","position":17,"description":"Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in better customer experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees. Ameyo is PCI-DSS Compliant, ISO 27001 Certified and ISO/IEC 27018 Certified","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d43d24be-c3f2-48c3-9dd1-2b2d9bf8311b.png","url":"https://www.capterra.com.au/software/152387/ameyo-engage","@type":"ListItem"},{"name":"Recordator","position":18,"description":"It is a call recording platform for outgoing, incoming and conference calls. Works across any device and carrier.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4087a4f0-127e-4fca-80a4-9a14d69a3502.png","url":"https://www.capterra.com.au/software/154651/recordator","@type":"ListItem"},{"name":"Dubber Recording","position":19,"description":"Dubber is the worlds most scalable call recording and communication capture service that enables users to record, save, replay and interact with their calls like never before. Dubbers call recording from a native cloud platform has revolutionised telephony technology. Its unlimited scalability, no upfront costs and true SaaS offering enables service providers and customers to use and benefit from call recording software like never before.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d336b58f-d0c7-4629-b7ce-bbff5c3f9b11.png","url":"https://www.capterra.com.au/software/156620/dubber","@type":"ListItem"},{"name":"TrackMyLeads","position":20,"description":"Track calls from TV, radio, direct mail, online ads and other sources. Know how many calls you get from each marketing source, when you need to follow up on new leads, and how many clients you get from each campaign. Track conversion rates by ad campaign, call centre staff. Listen to call recordings for training and quality assurance. Schedule appointments and set follow up reminders so you never miss another lead. Collaborate on client calls and spend more money on ads that bring you business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3716372b-a067-4435-9ed2-3fd4d3d5ca47.png","url":"https://www.capterra.com.au/software/148995/trackmyleads","@type":"ListItem"},{"name":"Humach","position":21,"description":"We design experiences that make it easy for customers to do business with you\n\nVOICE +IVR: Increase self-service and efficiency with personalized, two-way conversation. We keep humans in the loop to train and validate AI data so Digital Agents understand intent and get smarter over time.\n\nLIVE CHAT +CHATBOTS\nReduce volume to higher cost channels and increase your availability to interact with 10x more customers. Use personalized, human-like chat to handle FAQs, lead capture, product\n\nEMAIL +SMS","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a99ada6-81a5-480d-9b78-87245ef94f24.png","url":"https://www.capterra.com.au/software/161098/humach","@type":"ListItem"},{"name":"Office24by7","position":22,"description":"Office24by7 includes unlimited call recording across all plans, enabling comprehensive monitoring and analysis of customer interactions. Recordings securely capture inbound, outbound, and internal calls and are accessible via an intuitive interface for playback, tagging, and sharing. This supports quality assurance, compliance with regulatory standards, dispute resolution, and agent training programs. Powerful search and filtering tools simplify locating specific recordings by date, agent, or customer, while analytics help identify trends and performance gaps. Call recording integrates seamlessly with CRM and workflow automation to provide timely feedback loops and continuous improvement opportunities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b0ca1e2-1d30-45a3-bbeb-1e689aba1ff4.png","url":"https://www.capterra.com.au/software/172453/cloud-telephony","@type":"ListItem"},{"name":"Nvoip","position":23,"description":"Discover how Nvoip is transforming business communication. Our comprehensive, user-friendly platform offers seamless integration of calls, chats, and WhatsApp, empowering companies to enhance customer service, boost sales, and streamline operations. With Nvoip, automate sales processes, monitor performance in real-time, and simplify communication with customers and teams. Benefit from advanced analytics and reporting tools to gain valuable insights and optimize your operations. From small startups to large enterprises, Nvoip is the solution to elevate your customer experience and achieve remarkable results. Try Nvoip today and revolutionize the way you connect with your audience!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce8e656f-d713-4ba6-b0fc-e3ef76cdd587.png","url":"https://www.capterra.com.au/software/178289/nvoip","@type":"ListItem"},{"name":"Uniphore","position":24,"description":"Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise. The company drives business outcomes, across multiple industry verticals, and the largest global deployments. Uniphore infuses AI into every part of the Enterprise that impacts the customer. We deliver the only multimodal AI architecture centered on customers that combines Generative AI, Knowledge AI and Emotion AI and Workflow Automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video, text, and how to analyze all types of data. As AI becomes more powerful, every part of the Enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in service of creating the most human processes and experiences for customers and employees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/082745b8-7853-4428-9d05-3a8f7eb011f0.png","url":"https://www.capterra.com.au/software/180755/uniphore","@type":"ListItem"},{"name":"Fonvirtual Virtual PBX","position":25,"description":"The virtual PBX is a telephone system that is hosted in the cloud, so it does not require any device or software or hardware installation. It works from an internet connection, and its function is to manage the incoming and outgoing calls of a company in order to provide good customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d67525-0738-41d1-ac25-aa7e89525292.png","url":"https://www.capterra.com.au/software/183353/fonvirtual-virtual-pbx","@type":"ListItem"}],"numberOfItems":25}
</script>