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description: Page 8 - See the list of the best IVR Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 8 - IVR Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IVR Software](https://www.capterra.com.au/directory/30231/ivr/software) > [Page 8](https://www.capterra.com.au/directory/30231/ivr/software?page=8)

# IVR Software

Canonical: https://www.capterra.com.au/directory/30231/ivr/software

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> Interactive Voice Response (IVR) software, allows call centres, help desks and other organisations to create menus which the caller can navigate using spoken commands or their telephone keys. IVR software is mainly used for systems that allow callers to select information or enter data with the need for assistance. IVR systems can also be used to route callers to the appropriate department within an organisation, based on their answers to qualifying questions.

Find the best IVR system for your organisation in Australia.

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## Products

1. [Kaleyra](https://www.capterra.com.au/software/190037/kaleyra-hexa) — 4.5/5 (2 reviews) — Cloud-native CPaaS enabling programmable messaging, voice, video, and AI-driven customer engagement via APIs.
2. [Intermedia Contact Center](https://www.capterra.com.au/software/203140/intermedia-contact-center) — 4.0/5 (2 reviews) — Intermedia Contact Center makes it easy to hit your business goals by delivering exceptional customer experiences from wherever.
3. [Audara](https://www.capterra.com.au/software/219842/audara) — 5.0/5 (2 reviews) — AI-Driven Omnichannel IVR Platform with SmartAgents, Copilot, QA automation, and OmniScan analytics.
4. [iPlum](https://www.capterra.com.au/software/1013139/iplum) — 5.0/5 (2 reviews) — iPlum is a business solution that enables professionals to securely call, text, leave voicemails, and use phone tree extensions.
5. [Dialics](https://www.capterra.com.au/software/1022766/dialics) — 5.0/5 (2 reviews) — Dialics IVR system streamlines customer interactions with customizable menus, improving call routing accuracy and customer satisfaction
6. [Trring Me](https://www.capterra.com.au/software/1030612/trring-me) — 3.5/5 (2 reviews) — Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.
7. [Sprinklr Service](https://www.capterra.com.au/software/1044982/sprinklr-service) — 5.0/5 (2 reviews) — Sprinklr Service is a unified customer service platform that helps teams scale customer service across 30+ channels.
8. [SPLICE Dialog Suite](https://www.capterra.com.au/software/130383/splice-dialog-suite) — 3.0/5 (1 reviews) — Actively engage with your customers with personalized messaging software for texts, calls, and emails to achieve your business results\!
9. [InterDialog UCCS](https://www.capterra.com.au/software/143587/interdialog-uccs) — 5.0/5 (1 reviews) — ID Cloud is an AI-powered contact center software platform unifying voice, email, chat, social media \& video into one single interface.
10. [Metaphor IVR+](https://www.capterra.com.au/software/150763/metaphor-ivr) — 4.0/5 (1 reviews) — Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.
11. [ETS](https://www.capterra.com.au/software/160319/ets) — 5.0/5 (1 reviews) — ETS Records \& analyses replicated real-world calls to ensure your entire voice infrastructure provides a flawless customer experience.
12. [Kloudtalk](https://www.capterra.com.au/software/167275/kloudtalk) — 4.0/5 (1 reviews) — A robust cloud-based Business Phone System that helps in streamlining business communication with customers and prospective clients.
13. [PBXPlus](https://www.capterra.com.au/software/1016733/pbxplus) — 5.0/5 (1 reviews) — PBXPlus is a virtual PBX software and includes features such as unlimited extensions, call forwarding, and CRM integration.
14. [Sigma Voice](https://www.capterra.com.au/software/1021001/sigma-voice) — 4.0/5 (1 reviews) — Voice broadcasting platform for making automated phone calls, auto-attending incoming callers, record messages and more.
15. [Vocalcom Salesforce Edition](https://www.capterra.com.au/software/1022658/vocalcom-salesforce-edition) — 4.0/5 (1 reviews) — Manage your contact center and your omnichannel customer interactions in Salesforce \& offer a seamless \& personalized customer service
16. [Fonada](https://www.capterra.com.au/software/1024726/fonada) — 4.0/5 (1 reviews) — Fonada provides CPaaS Voice, Text and Artificial intelligence solutions.
17. [BioClinica Trident](https://www.capterra.com.au/software/115302/bioclinica-trident) (0 reviews) — Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.
18. [CenterMaster](https://www.capterra.com.au/software/131925/centermaster) (0 reviews) — Cloud-based call center solution that lets businesses manage customer engagement via IVR, automated call distribution, dialer \& more.
19. [MiAgent](https://www.capterra.com.au/software/142326/miagent) (0 reviews) — Takes advantage of Web 2.0 technology and strips away all the filler and complexity of classic web based CRM solutions.
20. [Ameyo Engage](https://www.capterra.com.au/software/152387/ameyo-engage) (0 reviews) — Grow your business by gaining customer loyalty with a world-class cloud-based call center software that is PCI-DSS compliant.
21. [Akio.CX](https://www.capterra.com.au/software/158998/akio) (0 reviews) — Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system.
22. [Humach](https://www.capterra.com.au/software/161098/humach) (0 reviews) — Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales
23. [Verascape](https://www.capterra.com.au/software/169287/omni-channel-self-service) (0 reviews) — Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, a single KnowledgeBase, and Advanced Analytics
24. [CenturionCARES](https://www.capterra.com.au/software/161738/cares-next-teller-ivr) (0 reviews) — CARES is the most intuitive and comprehensive contact center platform available with hosted or on-premise ACD, IVR, and PBX solutions.
25. [Mutu Call Manager](https://www.capterra.com.au/software/161771/mutu-salon-call-manager) (0 reviews) — A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager.

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## Related Categories

- [Business Phone Systems](https://www.capterra.com.au/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30231/ivr/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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Use personalized, human-like chat to handle FAQs, lead capture, product\n\nEMAIL +SMS","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a99ada6-81a5-480d-9b78-87245ef94f24.png","url":"https://www.capterra.com.au/software/161098/humach","@type":"ListItem"},{"name":"Verascape","position":23,"description":"Verascape's cloud-based Self-Service as a Service enables your customers to self-service across ALL customer communications channels, both voice and digital, and is powered by Artificial Intelligence, Natural Language Processing, and Real-Time Data Integration. 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CARES Contact Center (ACD), Interactive Voice Response (IVR) and Connectx (Hosted PBX) platforms integrate seamlessly into any existing network systems to minimize downtime while maximizing self-serve and agent-assisted services, PCI-certified revenue streams, and business growth supported by detailed data analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/495548c5-f595-4e27-ba3c-a76e1ecf0712.png","url":"https://www.capterra.com.au/software/161738/cares-next-teller-ivr","@type":"ListItem"},{"name":"Mutu Call Manager","position":25,"description":"Our Salon Call Manager gives you the ability to view live call information from any device at any time, Now the clients journey will be an enjoyable stress free experience gone are the days of classical hold music, with Mutu we will create you a bespoke On hold and In-queue informing the clients of your latest services and promotions and if they decide to hang up or leave a voicemail you will be alerted instantly so you can call them back and secure their appointment. 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