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description: Page 10 - See the list of the best IVR Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 10 - IVR Software - Comparison & Reviews - Capterra Australia 2026
---

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# IVR Software

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> Interactive Voice Response (IVR) software, allows call centres, help desks and other organisations to create menus which the caller can navigate using spoken commands or their telephone keys. IVR software is mainly used for systems that allow callers to select information or enter data with the need for assistance. IVR systems can also be used to route callers to the appropriate department within an organisation, based on their answers to qualifying questions.

Find the best IVR system for your organisation in Australia.

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## Products

1. [Fastcall](https://www.capterra.com.au/software/1029994/fastcall) (0 reviews) — Fastcall is a Salesforce CTI solution that helps Salesforce users manage inbound and outbound calls, videocalls and texts.
2. [IVRy](https://www.capterra.com.au/software/1032655/ivry) (0 reviews) — Japanese-language IVR tool that gives entrepreneurs access to communication solutions to streamline collaboration operations and maximize the end-user experience.
3. [SOGEDES.X](https://www.capterra.com.au/software/1032935/sogedesx) (0 reviews) — User-friendly and intuitive cloud-based omnichannel software for call and contact centres for perfect customer experience\!
4. [Voice Solution](https://www.capterra.com.au/software/1036748/voice-solution) (0 reviews) — Advanced cloud-based Voice solutions including Omni-channel cloud Call Center Platform and Voice Broadcast Platform.
5. [Virtual Contact Center (VCC)](https://www.capterra.com.au/software/1036619/virtual-contact-center-vcc) (0 reviews) — Cloud-based contact center software for multi-channel communication with support for inbound and outbound calling, SMS, email and chat.
6. [Verizon Conversational IVR](https://www.capterra.com.au/software/1036618/verizon-conversational-ivr) (0 reviews) — AI-powered IVR solution designed to recognize natural speech from callers, anticipate their needs, and route calls to the right agent.
7. [Cordless](https://www.capterra.com.au/software/1042908/cordless) (0 reviews) — Modern telephony for customer support teams. Ready to use in minutes. Improve phone support for your customers and your agents
8. [Teleforce](https://www.capterra.com.au/software/1048469/teleforce) (0 reviews) — Teleforce is a communication suite that helps businesses optimize the engagement experience.
9. [Sycurio.Voice](https://www.capterra.com.au/software/1049301/sycurio-voice) (0 reviews) — Sycurio delivers enhanced PCI DSS compliant voice payment solutions for contact centers, applications and AI service developers.
10. [Akkadian Console](https://www.capterra.com.au/software/1052590/akkadian-console) (0 reviews) — Akkadian Console is a solution for managing incoming calls for Busy operators, receptionists, and office admins.
11. [CalLite CRM](https://www.capterra.com.au/software/1061187/callite-crm) (0 reviews) — Cloud-based CRM that helps small and large businesses manage outbound calls, telephony, reporting and more.
12. [\*astTECS IVR](https://www.capterra.com.au/software/1064571/asttecs-ivr) (0 reviews) — Cloud-based IVR solution that lets users handle call routing, provide multi-language support, record calls, and more on a unified tool.
13. [AI IP PBX](https://www.capterra.com.au/software/1064946/ai-ip-pbx) (0 reviews) — AI IP PBX is an open-source system that provides a business phone system with features to optimize \& automate business communications.
14. [SanIVR Bot](https://www.capterra.com.au/software/1065827/sanivr-bot) (0 reviews) — SAN Softwares smart IVR Bot with CTI integrations. The SanIVR Bot delivers customized messages, customizable menus, multi-language etc.
15. [EasyGoIVR](https://www.capterra.com.au/software/1065826/easygoivr) (0 reviews) — This guide explores IVR system functionality, benefits, implementation considerations, and future prospects.
16. [Hammer Cloud Platform](https://www.capterra.com.au/software/1068878/Hammer-Cloud-Platform) (0 reviews) — Accelerate software lifecycles with Hammer Cloud's SaaS for contact center testing.
17. [Microtalk](https://www.capterra.com.au/software/1073262/Microtalk) (0 reviews) — Cloud-based communication platform that provides businesses a cloud PBX, contact center software, and high-speed fiber internet.
18. [Conversational AI Platform](https://www.capterra.com.au/software/1073377/Conversational-AI-Platform) (0 reviews) — Modernize call handling with intelligent IVR solutions powered by AI.
19. [Onex Voice](https://www.capterra.com.au/software/1076280/Onex-Voice) (0 reviews) — Cloud-based voice solution that offers businesses IVR, call routing, outbound dialing, missed call alerts, and reporting capabilities.
20. [Wocom365](https://www.capterra.com.au/software/1076778/Wocom365) (0 reviews) — Wocom365 is a conversational engagement platform that streamlines customer communication through voice, messaging, and AI solutions.
21. [Personalized Agent Intelligent Routing (PAIR)](https://www.capterra.com.au/software/1024966/ai-mediated-conversations-ai-mc) (0 reviews) — Call routing solution that helps businesses use emotion AI and voice data to match customers with agents, enhancing outcomes.
22. [PBX.IM](https://www.capterra.com.au/software/1080509/PBX-IM) (0 reviews) — PBX is an all-in-one AI-powered VoIP platform with call routing, monitoring, auto dialer \& integrations for any business size.
23. [Axialys](https://www.capterra.com.au/software/196633/centrex) (0 reviews) — AI-powered Smart IVR \& routing to streamline customer journeys. Reduce wait times with Axialys' intelligent voice navigation.

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Page: 10 / 10\
Prev: [Previous page](https://www.capterra.com.au/directory/30231/ivr/software?page=9)

## Related Categories

- [Business Phone Systems](https://www.capterra.com.au/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30231/ivr/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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The system integrates with various CRM solutions, marketplace platforms, and engagement tools to create a comprehensive communication ecosystem that connects businesses with their customers through preferred communication channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6d10881-3527-4c73-9c1d-a41386de0163.jpeg","url":"https://www.capterra.com.au/software/1076778/Wocom365","@type":"ListItem"},{"name":"Personalized Agent Intelligent Routing (PAIR)","position":21,"description":"Personalized Agent Intelligent Routing (PAIR) is an automated call routing system that connects customers with the most compatible agents based on behavioral traits and communication styles. Using emotion AI and behavioral signal processing, PAIR enables teams to analyze voice data to create optimal conversation pairings.\n\nThe system lets stakeholders evaluate customer profiles and agent capabilities to foster natural rapport, enhancing interaction effectiveness. 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