15 years helping Australian businesses
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IVR Software
Interactive Voice Response (IVR) software, allows call centres, help desks and other organisations to create menus which the caller can navigate using spoken commands or their telephone keys. IVR software is mainly used for systems that allow callers to select information or enter data with the need for assistance. IVR systems can also be used to route callers to the appropriate department within an organisation, based on their answers to qualifying questions. Find the best IVR system for your organisation in Australia. Read more Read less
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294 results
Stop wasting your team's precious call time doing something an IVR menu can handle better.
Learn more about Aircall
Stop wasting your team's precious call time doing something an IVR menu can handle better. Aircall's instant IVR solution allows you to quickly set up your ideal welcome message and call routing options with an easy-to-use drag and drop admin interface. Join 15,000+ companies that trust Aircall to strengthen their customer relationships with first-class call center features like: SMS, advanced call routing, analytics, call coaching, live feed, and other collaborative features.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Zendesk Talk is a call center tool built right into our help desk software.
Learn more about Zendesk Suite
Zendesk Talk is a call center tool built right into our help desk software. Reduce customer wait times witth multiple IVR menus, group routing, and real-time queue monitoring. Enable Zendesk Talk with our help desk solution today and create an IVR system in minutes. Already have your own call center? Integrate seamlessly with an API connection to our help desk.
Learn more about Zendesk Suite
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Outstanding customer care starts with effective contact center software. Create amazing customer experiences with LiveAgent.
LiveAgent's cloud-based call center solution helps you integrate an inbound call center functionality into an all-in-one multi-channel help desk software.
Centralize phone calls from your website or landline into a single platform. Choose your VoIP provider, connect unlimited SIP trunks and local numbers, set up multi-level IVR, route callers, and record unlimited calls.
With LiveAgent, providing excellent customer service is easy.
Start your 1-month free trial, no credit card required.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Complete cloud phone system that is easy to set up and easy to manage.
RingCentral MVP is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration.
With RingCentral MVP, you can easily connect your office, remote and mobile employees under one phone system, regardless of their location.
Unlike expensive, conventional phone systems, RingCentral MVP is purchased, activated, set up, and managed online, which means we manage it and you use it.
Learn more about RingCentral MVP
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Bitrix24 #1 free business phone system and CRM in one used by 12 million businesses worldwide
Bitrix24 #1 free business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 12 million businesses worldwide!
Learn more about Bitrix24
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage.
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and robust IVR capabilities, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution.
GoToConnect (formerly Jive) combines cloud VoIP phone systems with GoToMeeting's web, audio and video capabilities into one simple, flexible solution. Users can meet, talk, and collaborate via web browser, desktop application, or desk phone with features ranging from virtual voicemail, and call forwarding, to secure video conferencing and screen sharing. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Reduce costs and improve customer satisfaction. Enable callers to quickly get results - through self-service or live-agent assistance.
NICE CXone Interactive Voice Response software system (IVRS) is voice self-service that accelerates resolution, improves routing and cuts costs with automation. It leverages natural speech to collect caller information and determine optimal handling for an improved customer experience. CXone IVR offers centralized administration enabling immediate response to dynamic business conditions and customer journey optimization.
Learn more about NICE CXone
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
Five9 Intelligent Virtual Agent (IVA) leverages conversational AI technology to deliver answers to common questions. Five9 IVA helps businesses with high call volumes augment their agent teams with a digital workforce to handle routine inquiries.
With Five9 IVA you can build self-service applications that use the most powerful conversational AI engines.
Learn more about Five9
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Weave is the all-in-one customer communication and engagement platform for small business.
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business.
Learn more about Weave
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing.
Twilio APIs let you update your phone menu on demand, with full control of your phone tree and routing logic. Create custom greetings, collect speech and DTMF input, and route callers to the best available agent, all with pay-as-you-go pricing.
Learn more about Twilio
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Interactive Voice Response (IVR). Press 1 for Sales, Press 2 for... Ringover's key-based call routing allows you to efficiently direct your callers to the exact department or employee they are trying to reach or enable the caller to hear messages with the information they require such as office hours, FAQs and contact details. Integrate and make calls from your CRM. From only £17 per month.
Learn more about Ringover
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Kixie is an advanced, cloud-based sales engagement platform that simplifies the task of calling and texting for customer-facing teams. Featuring powerful tools like a multi-line PowerDialer, AI Local Presence, call coaching, call recording, Voicemail Drop, SMS Templates, Click-to-call, Conversation Intelligence, and many more. Kixie integrates seamlessly with major CRM systems and offers real-time reporting and analytics. Start making calls in 3 minutes with no hardware and a 100% free trial.
Learn more about Kixie PowerCall
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
8x8 is the global leader in cloud communications and has transformed more than 47,000 businesses in over 100 countries.
8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps to improve collaboration on any device, anywhere. 8x8 Virtual Office integrates with leading business solutions such as Salesforce, Zendesk and NetSuite. Delivered in the cloud, sets up in minutes and is easily managed from any device.
Learn more about 8x8 X Series
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
Maximize your agent's potential with CloudTalk's powerful IVR solution!
Embrace the future of calling with Next Generation Business Calling Software designed for data-driven teams. Benefit from AI-Powered conversational intelligence, IVR features, the market's largest number coverage (160+ countries), exceptional call-quality and save up to 3 minutes per each call. Trusted by 2,500+ companies like DHL, Revolut, Mercedes-Benz and Glovo. Start your FREE 14-day trial
Learn more about CloudTalk
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control.
The Genesys Cloud (formerly PureCloud) platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, text message and more. An intuitive interface makes it easy to use, whether you're an agent, supervisor or IT admin. Weekly feature releases ensure you'll exceed customer expectations today and tomorrow.
Learn more about Genesys Cloud CX
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Workiz provides an easy-to-use platform that allows service pros to manage their scheduling, invoicing, payment processing, and more.
Tired of managing your field service business with a bunch of different tools?
Workiz is the leading all-in-one field service management platform for growing businesses. It's designed by and for field service professionals, so you can trust it. More than 110,000 pros in North America use it.
Workiz gives you all the tools you need to streamline operations and increase revenue.
Book a free demo: https://link.workiz.com/gartner
Start a free trial: https://link.workiz.com/gartner-org
Learn more about Workiz
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
RingCentral Call Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.
RingCentral Call Centre, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. Provision, manage, and gain insights anywhere with advanced administrative and analytics tools. Initiate instant employee moves, adds, and changes, even when you¿re on the go. Simplify multi-site and number management and get a visual view of your IVR for easier editing.
Learn more about RingCentral Contact Center
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster.
PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Leave voicemails and send emails in one click 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use!
Learn more about PhoneBurner
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
With JustCall you can activate IVR systems to create an interactive menu for your customers and minimize call load and escalations.
JustCall's multi level IVR helps you resolve customer queries on the first call. Easily set up IVR flows to allow inbound callers to be self-guided to the correct team. Justcall's advanced IVR capabilities optimize your team's efficiency. Switch to a single platform for all your customer communication and workflow automation needs. Set up in 5 minutes. Get started at just $30 per month.
Sign up and get a 14-day free trial.
Learn more about JustCall
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Making business communications feel as natural as communicating with friends.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication.
As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before.
Learn more about MessageBird
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.
Learn more about UJET
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Easily create IVR projects using our drag & dop designer!
Auto-attendant, Customer Satisfaction surveys, Call back, Agent Management tools, IVR outbound automatic campaigns... these are just some examples of what you can build with our Cally Square IVR Designer!
Furthermore Cally Square is integrated with TSS and ASR technologies like iSpeech, Google, AWS Polly, Lumenvox and Tilde. You can create various speech-enabled services and improve customer experience!
Learn more about XCALLY
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
Automate your call center and handle calls seamlessly with Acefone’s cloud-hosted IVR system. Greet inbound callers with a virtual receptionist and direct them to the right department always. Design your IVR with multiple levels and configure each one with a highly-customized menu and call flow structure. Special offer: Get unlimited calling at just $12.99/user/month
Learn more about Acefone
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Build interactive voice menus (IVRs), custom queues, and more to give your callers a seamless experience and your team actionable data
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions.
CallTrackingMetrics is built to go beyond the marketing to sales handoff, and create advanced routing options for quick follow up, more personalized experiences, and ultimately better conversations. Build interactive voice menus (IVRs), custom queues, and more to give your callers a seamless experience. Automatically get callers into the right hands with smart routing.
Learn more about CallTrackingMetrics
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more
Learn more about Toky
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Leading provider of AI-powered omnichannel cloud contact center software.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots.
Learn more about Bright Pattern
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Revenue Optimization that helps businesses Convert every Conversation into a Customer.
Convirza is the first enterprise revenue intelligence platform to maximize the dollars coming in.
We combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technology and sophisticated algorithms to gauge lead quality, measure conversions and show you where take action. This, combined with fully-baked marketing automation, helps sophisticated sales teams and marketers make better decisions, improve close rates and increase revenue.
Learn more about Convirza
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one.
Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one. You can select the language, tone, gender, accent, among other characteristics, according to your company's identity and needs.
When designing an IVR in wolkvox Studio you can send SMS, WhatsApp, emails, record the customer's voice, perform voice recognition, sentiment analysis processes and establish communication with your databases.
Learn more about wolkvox
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line
Learn more about InfoFlo
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
Ameyo is an Omnichannel Customer Engagement Suite that enables enterprises deliver omnichannel customer experience. Ameyo's contact center software also enables customers to go remote. With Ameyo Mobile Agent App the supervisors can easily monitor remote Agent KPIs in real-time and the Agents can manage inbound & outbound calls over PSTN or WebRTC, just from a Smartphone. Other Mobile App features - Predictive Dialers, CTI integration, Callbacks, Dispositions.
Available on Cloud & On-premise.
Learn more about Ameyo
...
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
Lifesize combines best-in-class, cloud-based video conferencing services with integrated equipment to help you present your business in the best light. Recognized as a Meeting Solutions Visionary by Gartner and as Frost & Sullivans Cloud Video Conferencing Vendor of the Year, Lifesize leads the industry in customer satisfaction with the worlds first 4K video conferencing solution and 4K service architecture. Lifesize sets a new standard for video collaboration.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Cloud Contact Center Software deployed instantly.
Full API based. CRM plugins. Connect real or
virtual agents.
ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS...
ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture.
ZIWO connects 145 countries globally, including the GCC, so that users can instantly expand their reach in new geographies.
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...
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Squaretalk is a versatile cloud communications platform that empowers your sales and support teams to work effectively from anywhere.
Squaretalk is a versatile and secure CPaaS with automations and integrations made simple. So simple, you’ll have time for the other parts of your business.
Affordable, scalable and easy-to-use communications platform provides your sales and support teams with powerful tools to work effectively, from anywhere, and via the channels your customers prefer.
Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.
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...
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
DialShree is a popular call center solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers.
Our VoIP
DialShree has some futuristic add-ons to offer more consolidated call center software to specific industries.
Visit us @ https://elisiontec.com/products/contact-center-software/
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide.
NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone. Interactive Voice Response (IVR) system interacts with callers, gathers information, and routes calls to the appropriate recipient. Callers can be provided with self-service options as well as the ability to request a call back while retaining their place in the queue.
Learn more about Vonage Contact Center
...
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
India’s truly connected customer conversation platform lets you deliver the best CX. Become the brand that your customers love!
Exotel is the emerging market’s leading customer conversation platform and business-focused virtual telecom operator.
Since its 2011 inception, Exotel's connected conversation platform has powered over 70 million daily conversations for 7000+ businesses across India, SE Asia, and MEA.
Today, its omnichannel contact center, communication API suite, and conversational AI platforms are vital in managing customer conversations for rapidly growing businesses in these regions.
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...
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Simplify your customer calling experience with an advanced cloud-based call management solution.
MyOperator is India's largest cloud-based call management system helping businesses to simplify customer calling experience with an advanced cloud-based call management solution.
Popular solutions provided by MyOperator include:
WhatsApp Business API
Real-time Analytics
AI-powered speech analysis
IVR
VOIP
Call blasting
CRM integration
Bulk SMS
Toll-free number
Dialer app
MyOperator has a customer base of 10000+ companies, with a rating of 4.5 on Google and recognition from
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...
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.
With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance.
Learn more about FluentStream
...
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference.
Collaborating with your customers and teams becomes easier!
Hosted VoIP Business Phone Services and More
Kavkom business cloud hosted solutions help enterprises serve their customers better and increase sales with mobile and flexible solutions that allow do business faster, anywhere, anytime.
From hosted VoIP business phone services and cloud-based call center software to unified communications, our services are easy to use, advanced, reliable and tailor-made.
Collaborating with your customers and your teams becomes easier!
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
AVOXI's IVR feature provides many routing options to build unlimited and custom routing experiences for all your customers.
The AVOXI IVR solution is affordable and easy to build within the AVOXI Platform. Take advantage of our many routing options including skills-based routing, queue callback, automatic call distribution, custom call queueing and VIP experiences. Paired with our reliable and quality voice services, you are guaranteed to provide your customers with a smooth and successful call.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!!
With our IVR solution, you are able to:
- 24-hour access to your customers to consult or transactional with your company.
- Optimization of agents' time to dedicate themselves to the interactions that really require their participation.
- Decrease the rate of missed calls, which is further reduced with the Call Back of uContact.
- Provides a better redirection rate solving a larger number of first calls
AND MUCH MORE!
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Greet callers with pre-recorded messages and use voice or touch-tone responses to direct a caller to the right destination.
Phonexa's IVR is a telephony system that greets callers with pre-recorded messages and uses voice or touch-tone responses to direct a caller to the right destination.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SAP, Salesforce, and MS Dynamics. With deployments on five continents serving Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX.
Equip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.
RingByName is way more than a business phone service. It combines first-class hosted phone service with powerful Unified Communications tools to help you win and keep more customers. It boasts powerful UCaaS features and built-in customer contact center and journey management tools, as well as cutting-edge features such as desktop and mobile collaboration tools - videos, chat, SMS and file sharing. Our goal is to help businesses build better relationships with their customers.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Build the most intuitive and efficient IVR flows with Call Center Studio’s next-gen capabilities.
Interactive Chat Response (ICR) systems, IVR Script Designers, Dependency Tracking, speech-to-text, and text-to-speech features - you name it. Everything you need to build the perfect IVR designs is at your fingertips with Call Center Studio’s all-in-one CCaaS!
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Designed mobile-1st, powered by Twilio.
Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more.
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Features
- Call Recording
- Voice Mail
- Automatic Call Distribution
- Auto-Dialer
- Call Disposition
- Multi-Channel Communication
- Caller ID
- Reporting & Statistics
- Call Monitoring
