172 results
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Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience. Learn more about Voxco IVR
Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). Learn more about Voxco IVR
Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialin...
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Twilio provides simple, pay-as-you-go APIs for businesses to build scalable, reliable voice and SMS apps for the web or mobile devices. Learn more about Twilio
Twilio is the worlds leading cloud communication platform that enables you to engage customers across channels - SMS, voice, video, email, WhatsApp and more. Pay-as-you-go APIs allow businesses to scale communications reliably. Learn more about Twilio
Twilio is the worlds leading cloud communication platform that enables you to engage customers across channels - SMS, voice, video, email, WhatsApp and more. Pay-as-you-go APIs allow businesses to scal...
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GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution. Learn more about GoToConnect
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers. Learn more about GoToConnect
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, t...
  • Phone Key Input
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The effective, affordable, and easy-to-use cloud call center, AVOXI. See how easy it can be when you try 30 days risk-free! Learn more about AVOXI
The effective, affordable, and easy-to-use cloud-based call center software, AVOXI. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time offer. Learn more about AVOXI
The effective, affordable, and easy-to-use cloud-based call center software, AVOXI. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first pla...
  • Phone Key Input
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Zendesk offers the industry leading customer service solution. Learn more about Zendesk
Zendesk offers the industry leading customer service solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Learn more about Zendesk
Zendesk offers the industry leading customer service solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in...
  • Phone Key Input
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Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys Cloud
The Genesys Cloud (formerly PureCloud) platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, text message and more. An intuitive interface makes it easy to use, whether you're an agent, supervisor or IT admin. Weekly feature releases ensure you'll exceed customer expectations today and tomorrow. Learn more about Genesys Cloud
The Genesys Cloud (formerly PureCloud) platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer jou...
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contactSPACE is an intuitive contact centre software solution that helps your team make better quality contact - at scale. Learn more about contactSPACE
contactSPACE is an intuitive, easy to use contact centre software solution that helps you make better customer contact. Keep your team on-message and create automated in-call workflows with contactSPACE CallGuides. Design engaging agent interfaces with our drag-and-drop editor, and use contactSPACE CRM integrations to ensure personalised contact. Plus, define smart skills-based routing rules, and make the perfect contact at the perfect moment with contactSPACE auto diallers. Learn more about contactSPACE
contactSPACE is an intuitive, easy to use contact centre software solution that helps you make better customer contact. Keep your team on-message and create automated in-call workflows with contactSPAC...
  • Phone Key Input
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Freshcaller is a cloud-based modern phone system that helps you in scaling your business without having to worry about the complexity. Learn more about Freshcaller
Freshcaller is a cloud PBX system that enables you to purchase local and toll-free phone numbers in 90+ countries. Freshcaller by Freshworks can help you reimagine conversations and reclaim context. Freshworks is trusted by 40,000+ customers. No hardware and no maintenance costs. An ideal call center and business phone system for any team. Businesses can choose to record all their phone conversations, allow supervisors access to live dashboards and even listen and speak to customers in real-time Learn more about Freshcaller
Freshcaller is a cloud PBX system that enables you to purchase local and toll-free phone numbers in 90+ countries. Freshcaller by Freshworks can help you reimagine conversations and reclaim context. Fr...
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Complete cloud platform for creating smarter customer engagement solutions in house, whether you are a service provider or enterprise. Learn more about Inference Studio
Inference Studio is the complete cloud platform for creating smarter customer engagement self-service solutions in house whether you are a Service Provider, Partner or Enterprise. Using the latest cloud technologies, Inference provides a comprehensive App library with the ability to easily design your own solutions that include Speech Recognition, Text-to-Speech, Voice Biometrics and Conversational SMS. Learn more about Inference Studio
Inference Studio is the complete cloud platform for creating smarter customer engagement self-service solutions in house whether you are a Service Provider, Partner or Enterprise. Using the latest clo...
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Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers. Learn more about XCALLY
Omnichannel solution for Inbound, Outbound and Blended Contact Centers based on Asterisk. Engage your customers with the Motion unique technology: multichannel, realtime, powerful and effective. Provide the best Customer Journey Experience using the Voice, Web Chat, E-Mail, SMS and Fax channels. Take advantage of the Contact Management, Predictive Dialer and Cally Square IVR designer. Learn more about XCALLY
Omnichannel solution for Inbound, Outbound and Blended Contact Centers based on Asterisk. Engage your customers with the Motion unique technology: multichannel, realtime, powerful and effective. Provid...
  • Phone Key Input
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Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. Learn more about Talkdesk
Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers. Learn more about Talkdesk
Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive repo...
  • Phone Key Input
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Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Learn more about Kixie PowerCall
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, and leading CRMs. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Learn more about Kixie PowerCall
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, ...
  • Phone Key Input
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Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform. Learn more about Infobip
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. Learn more about Infobip
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of sol...
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Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package Learn more about InfoFlo
We believe that software should be a one time cost. InfoFlo includes FREE Life-Time Updates, No Monthly Fees, and is an affordable $99 ONE-TIME cost per user! Infoflo is an easy to use CRM that is perfect for managing customer relationships and includes the most robust Outlook sync on the market! It is a fully integrated contact, relationship, email, calendar, document, sales, task management solution and VoIP. It includes a Quick Books, Outlook and Google Sync. Learn more about InfoFlo
We believe that software should be a one time cost. InfoFlo includes FREE Life-Time Updates, No Monthly Fees, and is an affordable $99 ONE-TIME cost per user! Infoflo is an easy to use CRM that is pe...
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Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent is a fully-featured help desk software. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel help desk software with 170+ help desk features including live chat, phone support, social media integrations, support portal and API. Learn more about LiveAgent
LiveAgent is a fully-featured help desk software. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competi...
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High-end solution designed for effective collaboration, communication, social networking, and workflow and knowledge management. Learn more about Bitrix24
Highly secure, turnkey intranet solution for small and medium-sized businesses designed for effective collaboration, communication, social networking, business process and knowledge management. Allows better knowledge continuity by moving data from network silos and local drives to a well-protected centralized repository. Wikis, blogs and forums ensure social-enabled knowledge bases for improved teamwork. Learn more about Bitrix24
Highly secure, turnkey intranet solution for small and medium-sized businesses designed for effective collaboration, communication, social networking, business process and knowledge management. Allows ...
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Make every phone conversation count and give time back to your reps with 70+ CRM, helpdesk, and software integrations. Learn more about Aircall
Make every phone conversation count and give time back to your reps. Aircall's flexible cloud phone solution integrates with 70+ CRM, helpdesk, and other critical business tools to surface the information your reps need to be successful, when they need it. Join 7,500+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features. Learn more about Aircall
Make every phone conversation count and give time back to your reps. Aircall's flexible cloud phone solution integrates with 70+ CRM, helpdesk, and other critical business tools to surface the informat...
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Supercharge your business phone system for mobile. Maximize existing infrastructure and bring productivity to your remote team. Learn more about Spoke Phone
Spoke Phone turns mobile phones into a business phone system by linking employee mobile phones together. Spoke Phone has all the business phone system features of on-premise or cloud PBX / VoIP platforms, but made simple for your employees to use on their mobile phones. And for enterprise businesses we supercharge your existing PBX to empower mobile working, cloud integrations, and productivity, all without changing numbers, providers, or hardware. Learn more about Spoke Phone
Spoke Phone turns mobile phones into a business phone system by linking employee mobile phones together. Spoke Phone has all the business phone system features of on-premise or cloud PBX / VoIP platfo...
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Channels is a data-driven Business Phone System with free Web calls for you and your customers along with multiple other features. Learn more about Channels
Channels is an innovative data-driven phone system. We give you Web call - the customer can call you easily with one click from your company’s website. Channels integrates with platforms like Shopify, Magento, Pipedrive, and more. Other features include the display of customer details before a call, One-click Chrome extension, Call widget, Mobile App, IVR, Call Recordings, Live-listening, and more. Take the free plan and try some of these features. Or, have them all with a full offer! Learn more about Channels
Channels is an innovative data-driven phone system. We give you Web call - the customer can call you easily with one click from your company’s website. Channels integrates with platforms like Shopify, ...
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World's 1st Google Powered Cloud Call Center Learn more about Call Center Studio
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, Call Center Studio is the web-based, pay-as-you-go solution running on Google, which is a low cost, fast, easy, scalable and can be set up anywhere in the world within minutes. Learn more about Call Center Studio
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, Call Center S...
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Cloud Communication platform, providing services through API integration and/or its Web Platform. Learn more about ROUTEE
Routee is a Web and API cloud solution that reduces digital costs, increases conversion rates, generates new leads, and makes it easy to cross and upsell. We achieve all of the above by Messaging (Text/SMS, Two-Way SMS, Voice, Email, Viber), Voice (IVR, Click-to-Call), Verification (Two-Factor Authentication, Number Lookup, Number Validation), Phone Numbers (Virtual Numbers). Our clients have seen up to 183% and 760% increase in ROI and revenue respectively. Learn more about ROUTEE
Routee is a Web and API cloud solution that reduces digital costs, increases conversion rates, generates new leads, and makes it easy to cross and upsell. We achieve all of the above by Messaging (Text...
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Yodel is the phone system that unites all your communication in one place that your team already loves Slack! Learn more about Yodel
Yodel.io is the best-in-class business phone system that lives in the cloud. Enjoy the features, flexibility, and reliability that comes with a virtual phone system, without the hassle. With easy integrations into tools your team already loves like Slack, and the ability to connect to hardware SIP phones, Yodel.io is the perfect solution for your team. Get started today with a free trial today! Learn more about Yodel
Yodel.io is the best-in-class business phone system that lives in the cloud. Enjoy the features, flexibility, and reliability that comes with a virtual phone system, without the hassle. With easy integ...
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Sophisticated (and easy to use) online call analytics tool that feeds call source & result into both your CRM & analytics platform. Learn more about Jet Interactive
The ultimate call tracking system for companies that drive sales via inbound phone calls. Jet Interactive tracks both the source of the call & the result, feeding this information back into your CRM and/or Analytics systems. Your sales team has real time data (before answering the call) to see which ad triggered the call. This works with both online & offline ads. Overall you can see which ad channels deliver sales & where to allocate your advertising spend! Learn more about Jet Interactive
The ultimate call tracking system for companies that drive sales via inbound phone calls. Jet Interactive tracks both the source of the call & the result, feeding this information back into your CRM an...
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Inbound/Outbound IVR and ACD Software. Highly configurable. Integrates well with existing systems. Easy to deploy & Easy to manage. Learn more about VoiceGuide IVR
Fully featured Inbound/Outbound IVR and ACD. Easy to deploy. Easy to manage. Ready to use IVR function modules let you create and administer IVR callflows without programming. Graphical callflow designer. Advanced outbound campaign management GUIs. Highly configurable. Integrates well with existing systems. Cost-effective for smaller installations while providing option to scale up at any time. Free evaluation download available. Learn more about VoiceGuide IVR
Fully featured Inbound/Outbound IVR and ACD. Easy to deploy. Easy to manage. Ready to use IVR function modules let you create and administer IVR callflows without programming. Graphical callflow desi...
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Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE inContact is the world's #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to provide exceptional customer experiences.
NICE inContact is the world's #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to ...
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Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration.
Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9.
Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right ...
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Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms provides a vast range of standard telephony features...
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CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automat...
  • Phone Key Input
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CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
CloudTalk is a cloud call center software built for outbound sales teams and inbound customer service teams. 2,500+ companies like DHL, Yves Rocher, Karcher, Glovo rely on CloudTalk's supreme call quality and best-rated telephony solutions. Grab a local phone number from 140+ countries and take advantage of 70+ smart calling features. CloudTalk integrates with your existing helpdesk, CRM and eCommerce software. Start with a 14-Day trial for FREE.
CloudTalk is a cloud call center software built for outbound sales teams and inbound customer service teams. 2,500+ companies like DHL, Yves Rocher, Karcher, Glovo rely on CloudTalk's supreme call qual...
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RingCentral Contact Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you.
RingCentral Contact Centre cloud solutions and call centre software, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. With its comprehensive feature set, you can resolve issues faster and more effectively and increase customer loyalty. Highlights include advanced skills-based routing; queuing and distribution; agent and supervisor capabilities; analytics and reporting; third-party integrations.
RingCentral Contact Centre cloud solutions and call centre software, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage w...
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Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales.
Powering thousands of clients and millions of calls. PhoneBurner's power dialer helps you reach 447% more customers per hour, without any additional software. Use our CRM to manage and sort prospects in efficient new ways, or integrate with Salesforce or your own CRM. Create custom dialer buttons to streamline workflow, instantly leave voicemails and send emails. Track email opens and attachment views. Call recording. Local ID. Call tracking and more. Cloud based platform.
Powering thousands of clients and millions of calls. PhoneBurner's power dialer helps you reach 447% more customers per hour, without any additional software. Use our CRM to manage and sort prospects ...
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Making business communications feel as natural as communicating with friends.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of...
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Workiz provides an easy-to-use platform which allows service pros to manage their scheduling, invoicing, payment processing, and more.
With Workiz, home service pros can grow their business by ditching antiquated business management methods such as pen and paper, Excel spreadsheets and Google Calendar. Workiz provides an easy-to-use platform which allows you to manage your scheduling, invoicing, payment processing, and much more.
With Workiz, home service pros can grow their business by ditching antiquated business management methods such as pen and paper, Excel spreadsheets and Google Calendar. Workiz provides an easy-to-use p...
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UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone te...
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Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available...
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Leading global provider of AI-powered omnichannel cloud contact center software.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software that can be deployed quickly and nimbly by business userswithout costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots. Bright Pattern allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software that can be deployed quickly and nimbly by business userswithout costly professional services. Brig...
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JustCall is a cloud-based phone system for sales and support teams to make, receive, log or record calls directly from desktop or phone
JustCall is a cloud-based phone system that allows businesses to collect phone numbers from 58 countries and make them appear local digits to their clients. The system makes it possible for you to appear more local to your international customers and prospects, helping you build trust and gain their confidence. JustCall gives you the platform your need to manage your international customers in a unified location, communicate with them with a simple and straightforward solution.
JustCall is a cloud-based phone system that allows businesses to collect phone numbers from 58 countries and make them appear local digits to their clients. The system makes it possible for you to appe...
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  • Survey/Poll Management
100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more...
Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivity. No expertise needed. Integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with your helpdesk tools in just a few clicks. With Ringover, your professional communications are possible anywhere in the world - all it takes is an internet connection
Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on imp...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
FluentCloud is a business phone system that focuses on being the most affordable option to provide you with all the features you need.
FluentStream provides communications software that helps your business better serve your customers. Their voice, video, text, and analytics services make it easy to manage and review all of your communications - allowing you to make better business decisions.
FluentStream provides communications software that helps your business better serve your customers. Their voice, video, text, and analytics services make it easy to manage and review all of your commun...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Cloud-based contact centre solution that offers queue visibility, conversation analyzer, sentiment analysis, auto dialer, and more.
Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and user experience for Service Cloud and Sales Cloud users. Vonage Contact Center also integrates with ServiceNow and Microsoft Dynamics 365. Enabling businesses with contact centers that rely on those CRMs to deliver great customer experiences and enhanced productivity.
Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, repo...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Capture the full customer journey across teams, and track all of your conversations in one platform, with CallTrackingMetrics.
By combining powerful call tracking and contact center tools, CallTrackingMetrics helps agencies and businesses deliver a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and manage all of your conversation channels, calls, chats, forms, and texts in one platform. More than 100,000 users trust CallTrackingMetrics' omnichannel platform to unify communications for their marketing, sales, and service teams.
By combining powerful call tracking and contact center tools, CallTrackingMetrics helps agencies and businesses deliver a more personalized customer experience. Discover which marketing campaigns are g...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.
Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to
Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer ...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SFDC, and MS Dynamics. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings ...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Innovative, reliable, easy-to-use, and quick-to-deploy all-in-one cloud contact center solution on the market.
wolkvox is the most innovative, reliable, easy-to-use, and fast to implement all-in-one cloud contact center solution on the market, delivering its service in the SaaS model. Its omnichannel predictive dialer, speech analytics, intelligent routing, and a graphic interface (Diagram Studio) to develop voice routing, interaction, and chat stand out. Its variable expense model adjusted to operational fluctuations and constant innovation.
wolkvox is the most innovative, reliable, easy-to-use, and fast to implement all-in-one cloud contact center solution on the market, delivering its service in the SaaS model. Its omnichannel predicti...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Cloud Contact Center Software deployed instantly. Full API based. CRM plugins. Connect real or virtual agents.
ZIWO is built as a cloud-based, new generation contact center. It offers API Based CRM integration and advanced features in a web-based, user-friendly interface, requiring no software installation and accessible worldwide. Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in any country
ZIWO is built as a cloud-based, new generation contact center. It offers API Based CRM integration and advanced features in a web-based, user-friendly interface, requiring no software installation an...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
Ameyo is an Omnichannel Customer Engagement Suite that enables enterprises deliver omnichannel customer experience. Ameyo's contact center software also enables customers to go remote.With Ameyo Mobile Agent App the supervisors can easily monitor remote Agent KPIs in real-time and the Agents can manage inbound & outbound calls over PSTN or WebRTC, just from a Smartphone. Other Mobile App features - Predictive Dialers, CTI integration, Callbacks, Dispositions. Available on Cloud & On-premise.
Ameyo is an Omnichannel Customer Engagement Suite that enables enterprises deliver omnichannel customer experience. Ameyo's contact center software also enables customers to go remote.With Ameyo Mobile...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive?
The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and g...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Advanced, cloud-based computer telephony integration for your CRM system.
CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optimize your businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is easily accessible from one system - offering you greater business visibility, helping to increase productivity and reduce manual errors.
CloudCall is a leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall is able to optim...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
Ozonetel CloudAgent is a perfect fit for your inbound and outbound contact center. Access enterprise-level features at 40% lower TCO.
Ozonetel CloudAgent is an omnichannel contact center suite used by 1500+ businesses worldwide for their inbound and outbound interactions. Access enterprise-level cloud features at 40% lower TCO, in both VOIP and PSTN countries. Reduce handle times, and exceed SLAs with multiple tools: IVR, speech recognition, intelligent call routing, bots, live monitoring, dialers and more. Go live in a few hours, even integrating with your existing telecom provider if needed.
Ozonetel CloudAgent is an omnichannel contact center suite used by 1500+ businesses worldwide for their inbound and outbound interactions. Access enterprise-level cloud features at 40% lower TCO, in bo...
  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management