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IVR Software

Interactive Voice Response (IVR) software, allows call centres, help desks and other organisations to create menus which the caller can navigate using spoken commands or their telephone keys. IVR software is mainly used for systems that allow callers to select information or enter data with the need for assistance. IVR systems can also be used to route callers to the appropriate department within an organisation, based on their answers to qualifying questions. Find the best IVR system for your organisation in Australia.

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