---
description: Discover and compare IVR Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IVR Software for Windows - Price comparison & Reviews - Capterra Australia 2026
---

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# IVR Software

Canonical: https://www.capterra.com.au/directory/30231/ivr/software

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> Interactive Voice Response (IVR) software, allows call centres, help desks and other organisations to create menus which the caller can navigate using spoken commands or their telephone keys. IVR software is mainly used for systems that allow callers to select information or enter data with the need for assistance. IVR systems can also be used to route callers to the appropriate department within an organisation, based on their answers to qualifying questions.

Find the best IVR system for your organisation in Australia.

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## Products

1. [Jet Interactive](https://www.capterra.com.au/software/101019/jet-call-tracker) — 4.8/5 (13 reviews) — The easiest way to build an IVR that will improve your caller experience. Build an IVR with the click of a mouse.
2. [LeadDesk](https://www.capterra.com.au/software/130134/leaddesk) — 4.8/5 (13 reviews) — LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMBs to Enterprise.
3. [CircleLoop](https://www.capterra.com.au/software/175424/circle-loop) — 4.5/5 (13 reviews) — Modern-day business communications. All your calls, numbers \& features in powerful desktop, web \& mobile apps. No contract
4. [Intalk.io](https://www.capterra.com.au/software/199866/intalk-io) — 4.1/5 (13 reviews) — Solve complex self-service problems with intalk.io AI IVR including speech capabilities, multi-lingual, CRM integration and analytics
5. [VIS Centralino in Cloud](https://www.capterra.com.au/software/1048937/vis) — 4.7/5 (12 reviews) — VIS, integrated with the Cisco CUCM platform, is the ideal solution for companies that want to use innovative technologies.
6. [CALLR](https://www.capterra.com.au/software/160512/callr) — 4.6/5 (11 reviews) — CALLR is a Voice AI platform that uses AI voice agents to answer, qualify, analyze, and route inbound calls automatically.
7. [Kiamo](https://www.capterra.com.au/software/200863/kiamo) — 4.2/5 (11 reviews) — Kiamo is a Cloud omnichannel solution for contact centers wishing to optimize the efficiency of their Customer Relations.
8. [Klearcom](https://www.capterra.com.au/software/1066714/klearcom) — 4.8/5 (11 reviews) — Automated IVR Testing Across 100+ Countries with Klearcom. Optimize your IVR testing with Klearcom’s non-intrusive SaaS platform.
9. [PhoneIQ](https://www.capterra.com.au/software/183388/phoneiq-for-salesforce) — 4.8/5 (10 reviews) — PhoneIQ is an all-in-one communications solution for Salesforce.
10. [Enterprise Bot](https://www.capterra.com.au/software/188017/chatbot2go) — 4.5/5 (10 reviews) — We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience.
11. [Steam-connect](https://www.capterra.com.au/software/158092/steam-connect) — 4.9/5 (9 reviews) — Steam-connect allows businesses to keep track of all conversations with customers - by phone, SMS, or social media.
12. [Diabolocom](https://www.capterra.com.au/software/181150/diabolocom) — 4.9/5 (9 reviews) — As a telecom operator and cloud software vendor, we empower Customer Service \& Sales teams to effectively handle all interactions.
13. [IPscape](https://www.capterra.com.au/software/81931/ipscape) — 4.9/5 (8 reviews) — Cloud Contact centre technology solution hosted on Azure that is feature rich, scalable and offers advanced integration capabilities
14. [InGenius](https://www.capterra.com.au/software/156349/ingenius-connector-enterprise) — 4.9/5 (8 reviews) — Increase agent productivity and earn happier customers with a seamless connection between your business phone system and CRM.
15. [Nurture.ai](https://www.capterra.com.au/software/165803/nurtureai) — 5.0/5 (8 reviews) — Turn web leads into inbound calls through AI texting and scheduled IVRs. AI SMS schedules appointments for inbound calls to clients.
16. [Aline](https://www.capterra.com.au/software/210877/aline-phone-system) — 4.3/5 (6 reviews) — Aline is a cloud-based, VoIP phone system that makes your business more efficient and easier to manage.
17. [SanCCS](https://www.capterra.com.au/software/1020456/sanccs) — 5.0/5 (6 reviews) — The SanIVR Bot is an unparalleled voice bot solution that automates call placement and delivers customized voice messages to customers.
18. [VBVoice](https://www.capterra.com.au/software/78434/vbvoice) — 4.8/5 (5 reviews) — Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.
19. [ReadSpeaker](https://www.capterra.com.au/software/119559/tts-web-services) — 3.6/5 (5 reviews) — SaaS, SDK and API solutions that convert text into natural sounding audio files for websites, e-books, applications and more.
20. [IVR Studio](https://www.capterra.com.au/software/120328/ivr-studio) — 5.0/5 (5 reviews) — Cloud-based IVR solution to build phone system navigation, route calls and manage call queues \& call flows, dial out surveys and more.
21. [AuguTech](https://www.capterra.com.au/software/159721/augutech) — 4.8/5 (5 reviews) — AuguTech provides an award-winning comprehensive CRM and Predictive Dialing platform, proven to Increase productivity.
22. [Knowlarity](https://www.capterra.com.au/software/1022946/knowlarity) — 4.0/5 (5 reviews) — With Knowlarity’s IVR, make it easy for your customers to solve queries \& grievances. Set up an IVR to boost your business phone system
23. [Softdial Contact Center](https://www.capterra.com.au/software/27969/softdial-contact-center) — 5.0/5 (4 reviews) — Flexible Cloud Contact Center Software Platform sold globally as CCaaS, \& to enterprises. Fully blended omnichannel, quick deployment.
24. [Sparrow](https://www.capterra.com.au/software/217419/sparrow) — 5.0/5 (4 reviews) — Conversational AI Omnichannel Helpdesk Management Sales CRM Debt Collection Sentiment Analysis Customer 360 Seamless Integration
25. [ViaDialog](https://www.capterra.com.au/software/1041646/viaflow) — 5.0/5 (4 reviews) — AI cloud contact center for managing voice, chat, email \& social media. Boost CX with automation, routing \& CRM integration.

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## Related Categories

- [Business Phone Systems](https://www.capterra.com.au/directory/31101/business-phone-systems/software)
- [Predictive Dialer Software](https://www.capterra.com.au/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30231/ivr/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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Access the dashboard to generate reports and manage call recordings to boost operational efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51413952-d026-43c0-96e2-7c6da5b0e4ea.jpeg","url":"https://www.capterra.com.au/software/1022946/knowlarity","@type":"ListItem"},{"name":"Softdial Contact Center","position":23,"description":"Uniquely flexible multimedia, multichannel, auto blended cloud contact center platform for quick & easy deployment via public/private cloud/hybrid/on-premise.\n\nHighlights include dynamic workforce management, optimised inbound routing, voice/screen recording, advanced reporting, IVR, customer history, blended desktop for agents & supervisors & Sytel's world-leading AI Predictive Dialer.\n\nSCC is modular, allowing users to run the entire suite or swap out components via comprehensive robust APIs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/15bf0c4f-9ec5-4c92-8719-855a009a463b.png","url":"https://www.capterra.com.au/software/27969/softdial-contact-center","@type":"ListItem"},{"name":"Sparrow","position":24,"description":"Sparrow is an Omni-channel and unified CX platform that provides agents with a 360-degree view of customers and their inquiries across various communication channels, including social media, phone calls, text messages, SMS, and more. 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