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Mental Health Practice Management Software

Mental Health software handles activities such as patient record keeping, billing and scheduling for mental health facilities.

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Featured software

Zanda (formerly Power Diary)

Zanda (formerly Power Diary)

4.6 (199)

Cliniko

Cliniko

4.7 (22)

Nookal

Nookal

4.6 (87)

TimeTap

TimeTap

4.5 (249)

Most reviewed software

Explore the products reviewed the most by our users in the Mental Health Practice Management Software category

Acuity Scheduling

Vagaro

SimplePractice

Jotform

Tebra

Local products for Australia

Zanda (formerly Power Diary)

4.6 (199)

Cliniko

4.7 (22)

Nookal

4.6 (87)

Upvio

4.7 (55)

Related Categories

Show local products

Local product

Zanda (formerly Power Diary)

Local product

This information was sourced from verified user reviews of Zanda (formerly Power Diary)

Ease of Use 4.5
Customer Service 4.6
Value for Money 4.4

Verified reviewers

"Power Diary solves multiple problems for me by offering an All-In-One type EMR platform that allows..." Read the full review

Jeanette

President in US

This information was sourced from Zanda (formerly Power Diary)

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Zanda (formerly Power Diary)

Pros:

Simple system to operate and great technical support. Read more

Cons:

It could mean I end up with 20 min gaps which is a waste of time as can’t offer 20 min sessions. I would prefer to fix the appointment slots. Read more

This information was sourced from Zanda (formerly Power Diary)

Who Uses Zanda (formerly Power Diary)?

Sole practitioners to large multi-location clinics, including psychologists, physical therapists, speech pathologists, podiatrists, massage therapists...

Countries available

Australia, Canada, Ireland, New Zealand, South Africa, United Kingdom, United States

Languages

English

Local product

Cliniko

Local product

This information was sourced from verified user reviews of Cliniko

Ease of Use 4.9
Customer Service 4.7
Value for Money 4.5

Verified reviewers

"I truly love this software manager, I can easily see at what location each staff are working in and..." Read the full review

Sylvie

Marketing Director in Canada

This information was sourced from Cliniko

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Cliniko

Pros:

Cliniko allows for multiple integrations to allow the users to decide what softwares they use. Read more

Cons:

Cannot attach a PDF to an email. Cannot easily see in the diary which patients have cancelled their appointment. Read more

This information was sourced from Cliniko

Who Uses Cliniko?

Allied Health Practitioners. Osteopaths, Massage Therapists, Chiropractors, Physiotherapists, Exercise Physiologists, Veterinary Medicine, Psychiatris...

Countries available

Australia, Canada, Guernsey, Hong Kong SAR China, Ireland, Isle of Man, Jersey, Malaysia, New Zealand, Singapore , South Africa, United Kingdom, United States and 3 others

Languages

English

Local product

Nookal

Local product

This information was sourced from verified user reviews of Nookal

Ease of Use 4.5
Customer Service 4.4
Value for Money 4.3

Verified reviewers

"Overall really enjoy using the software. Easy to learn, simple training videos and accessible..." Read the full review

Larni

Practice Manager in Australia

This information was sourced from Nookal

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Nookal

Pros:

Great for multi-location practices. Constantly updating to add additional features and integrations. Read more

Cons:

Lack of some patient notes esp recent discharges or GP clinic visits etc. Read more

This information was sourced from Nookal

Who Uses Nookal?

Designed for physiotherapy/physical therapy, podiatry, chiropractic, massage, exercise physiologists, and more, Nookal supports practices of all...

Countries available

Australia, Canada, Ireland, New Zealand, Singapore, South Africa, United Kingdom, United States

Languages

English

TimeTap

This information was sourced from verified user reviews of TimeTap

Ease of Use 4.3
Customer Service 4.6
Value for Money 4.4

Verified reviewers

"I like the ease of use and efficiency that this platform offers are really impressive." Read the full review

Argenis

CEO in US

This information was sourced from TimeTap

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of TimeTap

Pros:

I really appreciated the quick access to online booking features, and ready-made forms. It allowed me to instantly create a booking portal for my new business. Read more

Cons:

Our users have a really hard time with it. I spend a lot of time executing what should be user centered items vs. our side. Read more

This information was sourced from TimeTap

Who Uses TimeTap?

TimeTap appointment scheduling supports a wide variety of mid-market and enterprise organizations from hospitals, healthcare centers, medical...

Countries available

Algeria, Angola, Argentina, Australia, Bahamas, Belize, Bolivia, Brazil, Burundi, Cameroon , Canada, Cape Verde, Central African Republic, Chile, Colombia, Comoros, Costa Rica, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, France, French Guiana, Gambia, Germany, Ghana, Guinea-Bissau, Guyana, Ireland, Kenya, Lesotho, Liberia, Madagascar, Mali, Mauritius, Mayotte, Mexico, Morocco, Mozambique, Namibia, New Zealand, Nigeria, Paraguay, Peru, Rwanda, Réunion, Senegal, Seychelles, South Africa, St Helena, Sudan, Suriname, São Tomé & Príncipe, Tanzania, Togo, Tunisia, Uganda, United Kingdom, United States, Uruguay, Venezuela, Zambia, Zimbabwe and 59 others

Languages

English, French, German, Portuguese, Spanish

Acuity Scheduling

This information was sourced from verified user reviews of Acuity Scheduling

Ease of Use 4.6
Customer Service 4.7
Value for Money 4.7

Verified reviewers

"Acuity Scheduling was an excellent great start and affordable option for online scheduling, billing..." Read the full review

Dr. Jeanette

President in US

This information was sourced from Acuity Scheduling

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Acuity Scheduling

Pros:

I love how accessible this product is and the support team are very helpful. Read more

Cons:

The same applies to setting availability. It can be a bit confusing when blocking off times by day. Read more

This information was sourced from Acuity Scheduling

Who Uses Acuity Scheduling?

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

English, French, German, Italian, Japanese, Portuguese, Spanish

Vagaro

This information was sourced from verified user reviews of Vagaro

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.7

Verified reviewers

"As a small business owner, Vagaro is really helpful. By using the Vagaro app, users can easily..." Read the full review

Khan Md Mohaiuminul Islam

Owner in Bangladesh

This information was sourced from Vagaro

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Vagaro

Pros:

I like the professional view and the ease with integration. Read more

Cons:

Poor customer service with and attitude. Difficult to use for for more then 1-2 people. Read more

This information was sourced from Vagaro

Who Uses Vagaro?

Designed to help businesses in the beauty & wellness sector manage online bookings, payments, and more.

Countries available

Australia, Canada, United Kingdom, United States

Languages

English

SimplePractice

This information was sourced from verified user reviews of SimplePractice

Ease of Use 4.4
Customer Service 4.4
Value for Money 4.3

Verified reviewers

"Like the name states. It was simple to learn and to use." Read the full review

Kristina

Medical Records in US

This information was sourced from SimplePractice

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of SimplePractice

Pros:

SimplePractice is so easy to use and the customer service is wonderful & quick. Read more

Cons:

The one feature I have been having trouble with is regarding the recent update adding Couple profiles. Read more

This information was sourced from SimplePractice

Who Uses SimplePractice?

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists,...

Countries available

United States

Languages

English

Jotform

This information was sourced from verified user reviews of Jotform

Ease of Use 4.7
Customer Service 4.4
Value for Money 4.5

Verified reviewers

"My overall experience has been good. Their live chat support is great, and they have a support..." Read the full review

will

CEO in US

This information was sourced from Jotform

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Jotform

Pros:

For surveys, reviews, or gathering any information from a group of people, JotForm is a simple solution. The program is incredibly simple to use and their customer support is very responsive. Read more

Cons:

Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot. Read more

This information was sourced from Jotform

Who Uses Jotform?

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments,...

Countries available

Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man , Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States and 7 others

Languages

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish , Portuguese, Spanish, Swedish, Turkish and 4 others

Tebra

This information was sourced from verified user reviews of Tebra

Ease of Use 4.0
Customer Service 3.7
Value for Money 3.6

Verified reviewers

"I like that Stripe is automatically connected to the biller to easily transfer payments from..." Read the full review

Sarah B.

Naturopathic Doctor in US

This information was sourced from Tebra

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Tebra

Pros:

It Is user friendly and the Support is awesome. Read more

Cons:

He was is such a rush to meet his deadlines that he ran through the information at lightening speed and was very annoyed at my questions. Read more

This information was sourced from Tebra

Who Uses Tebra?

Tebra is the leading practice automation solution for independent practices that integrates seamlessly with 3rd party products.

Countries available

United States

Languages

English

TheraNest

This information was sourced from verified user reviews of TheraNest

Ease of Use 4.3
Customer Service 4.4
Value for Money 4.3

Verified reviewers

"This keeps our program running well and all the counselors can stay on top of their paperwork. It..." Read the full review

Linda

Executive Director in US

This information was sourced from TheraNest

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of TheraNest

Pros:

I liked that I was able to submit insurance simply and quickly, with claims accepted and paid in a reasonable time frame. Read more

Cons:

It's been a little confusing as a supervisor and administrator for my employees to be able to see what notes they have completed and what is yet to be done. Read more

This information was sourced from TheraNest

Who Uses TheraNest?

Solo practitioners & large therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups,...

Countries available

United States

Languages

English

TherapyNotes, LLC

This information was sourced from verified user reviews of TherapyNotes, LLC

Ease of Use 4.7
Customer Service 4.7
Value for Money 4.6

Verified reviewers

"Love how easy it is to use for all my patient documentation" Read the full review

Denise

Psychoanalyst and Owner in US

This information was sourced from TherapyNotes, LLC

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of TherapyNotes, LLC

Pros:

Therapy Notes has integrated billing and now, HIPAA compliant video sessions as well as the best and most accessible customer service out there. Read more

Cons:

The billing notes and rejection of claims, are a bit unfriendly. Read more

This information was sourced from TherapyNotes, LLC

Who Uses TherapyNotes, LLC?

Psychologists, therapists, psychiatrists, social workers, and mental health professionals.

Countries available

United States

Languages

English

Mend

This information was sourced from verified user reviews of Mend

Ease of Use 4.5
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"The Representative from Mend did a magnificent job." Read the full review

Steven D

CEO in US

This information was sourced from Mend

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Mend

Pros:

Because I save so much time with Mend, I have more time to call my patients, see more patients, and process them faster. At the end of the day, medicine is a business, so time is money. Read more

Cons:

A little frustrating, especially if someone makes a last minute video visit and we have to stop what were doing to add them into mend real fast before their appointment start time. Read more

This information was sourced from Mend

Who Uses Mend?

We specialize in medium to large healthcare organizations of 20 or more providers.

Countries available

Puerto Rico, US Virgin Islands, United States

Languages

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch , English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese and 37 others

athenaOne

This information was sourced from verified user reviews of athenaOne

Ease of Use 3.8
Customer Service 3.6
Value for Money 3.5

Verified reviewers

"My experience with AthenaHealth has been really awesome. I like all the features and functionalities..." Read the full review

Evelyn Grace

Virtual Administrative Medical Assistant in Philippines

This information was sourced from athenaOne

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of athenaOne

Pros:

Single login to a completely integrated solution: EMR & PM. Great out of the box reporting tools. Read more

Cons:

This is an additional step that has caused some issues with providers placing cases in the wrong place or not closing them properly. Read more

This information was sourced from athenaOne

Who Uses athenaOne?

Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrator...

Countries available

United States

Languages

English

CounSol.com

This information was sourced from verified user reviews of CounSol.com

Ease of Use 4.6
Customer Service 4.9
Value for Money 4.7

Verified reviewers

"The website is easy to use and there is always someone available to answer questions or help..." Read the full review

Sydney

Licensed Professional Counselor in US

This information was sourced from CounSol.com

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of CounSol.com

Pros:

The software is organized in a way that makes it easy to use. As a psychotherapist with a new & thriving practice, I need my energy for my patients, not for trying to master a EHR. Read more

Cons:

Things like, crisis, client contact, groups, case management, peer support specialists, and prescribers, are no billable due to the documents that are tied to invoices/ claims. Read more

This information was sourced from CounSol.com

Who Uses CounSol.com?

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists,...

Countries available

United States

Languages

English

Noterro

This information was sourced from verified user reviews of Noterro

Ease of Use 4.6
Customer Service 4.8
Value for Money 4.8

Verified reviewers

"Very flexible, allows for a lot of customization so that you can set it up to work perfectly for..." Read the full review

Penny

RMT in Canada

This information was sourced from Noterro

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Noterro

Pros:

Ve been with Noterro formerly Soap Vault for almost 6 years. Each year Noterro adds new innovation to help massage practices based on the needs of therapists. Read more

Cons:

Insurance details could be more specific on the intake forms. Perhaps a drop down box to select the insurance company and then the insurance companies specific boxes required to fill in. Read more

This information was sourced from Noterro

Who Uses Noterro?

A clinic app designed for health practitioners who value their time, enjoy flexibility in their software and appreciate design quality.

Countries available

Australia, Canada, New Zealand, United Kingdom, United States

Languages

English

Carepatron

This information was sourced from verified user reviews of Carepatron

Ease of Use 4.6
Customer Service 4.6
Value for Money 4.5

Verified reviewers

"solid and clean, we have a clear workflow and because it is the same platform vision for everyone,..." Read the full review

Ryan

Chief in Brazil

This information was sourced from Carepatron

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Carepatron

Pros:

What I like most about about Carepatron is that it’s basically an all-in-one platform. In other words, you don’t have to integrate or identify other platforms to be used alongside. Read more

Cons:

Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money. Read more

This information was sourced from Carepatron

Who Uses Carepatron?

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists,...

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 219 others

Languages

English, Spanish

Pabau

This information was sourced from verified user reviews of Pabau

Ease of Use 4.3
Customer Service 4.5
Value for Money 4.4

Verified reviewers

"My overall experience has been very positive. The platform is user-friendly, the support team is..." Read the full review

Parvynder

Directo and Registered Manager in UK

This information was sourced from Pabau

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Pabau

Pros:

Fully integrated product with excellent support. Read more

Cons:

Can be difficult to use, and complicated to set up. Read more

This information was sourced from Pabau

Who Uses Pabau?

Pabau is designed for clinics of all types and sizes — from solo part-time practitioners, to multi-site national brands. It also serves all major...

Countries available

Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands , New Zealand, Philippines, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States and 8 others

Languages

English, French, German, Spanish

DrChrono

This information was sourced from verified user reviews of DrChrono

Ease of Use 4.0
Customer Service 3.7
Value for Money 3.7

Verified reviewers

"I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees..." Read the full review

Dr Baden

Owner / Primary Chiropractic Physician at Fit 4 Life Chiropractic in US

This information was sourced from DrChrono

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of DrChrono

Pros:

Robust, integrated systems, such as the ability to provide credit card processing. Knowing that drchrono is a leader and partner with Apple Health. Read more

Cons:

This site opens too many tabs making it very confusing to keep up with where you left off. Also, not too quick to navigate. Read more

This information was sourced from DrChrono

Who Uses DrChrono?

DrChrono serves small single provider practices and large medical group practices with multiple specialty customizations.

Countries available

United States

Languages

English, Spanish

RXNT

This information was sourced from verified user reviews of RXNT

Ease of Use 4.3
Customer Service 4.2
Value for Money 4.2

Verified reviewers

"E-prescribing is the only feature that I use and it is excellent. It makes EPCS easy and allows my..." Read the full review

James

Medical Director for Hospice and Palliative Care in US

This information was sourced from RXNT

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of RXNT

Pros:

Price is inexpensive and easy to use software. Read more

Cons:

Our compounded scripts aren't being received by other pharmacies. Live chat stopped working for us after the first few weeks. Read more

This information was sourced from RXNT

Who Uses RXNT?

RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professional...

Countries available

United States

Languages

English

Jane

This information was sourced from verified user reviews of Jane

Ease of Use 4.6
Customer Service 4.8
Value for Money 4.7

Verified reviewers

"Jane is invaluable to my business. My clients can book on line with ease. I can build their client..." Read the full review

Kayle

Owner in Canada

This information was sourced from Jane

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Jane

Pros:

This is much more efficient. Customer support is also excellent and response time is great. Read more

Cons:

The downside of trying to be a system for everyone means that at some point it might become too difficult to use, or difficult to learn, especially as Jane becomes popular in other countries. Read more

This information was sourced from Jane

Who Uses Jane?

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

Countries available

Canada, United Kingdom, United States

Languages

English

EHR YOUR WAY

This information was sourced from verified user reviews of EHR YOUR WAY

Ease of Use 4.8
Customer Service 4.9
Value for Money 4.8

Verified reviewers

"Overall, I find EHR Your Way to be easy to use, and it makes my life easier because of the..." Read the full review

Brenda

Licensed Therapist in US

This information was sourced from EHR YOUR WAY

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from EHR YOUR WAY

Who Uses EHR YOUR WAY?

+ Inpatient/Outpatient + IOP + Groups + Couple's/Family Module + BH/Mental Health + IDD + Eating Disorders + Shelters + Foster Care + eRx + Labs...

Countries available

United States

Languages

English

Practice Fusion

This information was sourced from verified user reviews of Practice Fusion

Ease of Use 3.9
Customer Service 3.3
Value for Money 3.8

Verified reviewers

"The streamline of my notes and the ease of using this program. I like customizing my notes based..." Read the full review

Michael

Chiropractor in US

This information was sourced from Practice Fusion

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Practice Fusion

Pros:

User and beginner friendly, thorough without being too complicated. Read more

Cons:

Very little way to fix mistakes when sending out referrals to other specialists and radiology. Read more

This information was sourced from Practice Fusion

Who Uses Practice Fusion?

Designed to exceed the needs of small practices, Practice Fusion is an easy-to-use EHR that makes e-prescribing, billing, charting and labs/imaging...

Countries available

United States

Languages

English

Qualifacts Insync

This information was sourced from verified user reviews of Qualifacts Insync

Ease of Use 4.2
Customer Service 4.6
Value for Money 4.3

Verified reviewers

"We have been extremely happy with Insync so far, we're only a few months in but the amount of..." Read the full review

Regina

Billing Manager in US

This information was sourced from Qualifacts Insync

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Qualifacts Insync

Pros:

The pros: easy system set-up, user friendly, detailed tracking, easy workable rejections- payment posting. Read more

Cons:

I don't like that when moving from one page to another the first page disappears and you have to find it again - scheduling and patient information. Have to leave one to get to the other. Read more

This information was sourced from Qualifacts Insync

Who Uses Qualifacts Insync?

We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics,...

Countries available

United States

Languages

English

eClinicalWorks

This information was sourced from verified user reviews of eClinicalWorks

Ease of Use 3.3
Customer Service 2.8
Value for Money 3.0

Verified reviewers

"I use eclinical every day. I look over patients notes, I put in authorization status in the charts,..." Read the full review

Shoshana Malka

Project Coordinator in Israel

This information was sourced from eClinicalWorks

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of eClinicalWorks

Pros:

I use this software daily. I love the fax feature the most. Read more

Cons:

Need to enter a ticket even for simple fixes that should be a phone call. Sales seem to be all US based, but customer service is overseas and VERY difficult to understand at times. Read more

This information was sourced from eClinicalWorks

Who Uses eClinicalWorks?

We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals,...

Countries available

United States

Languages

English

Qualifacts CareLogic

This information was sourced from verified user reviews of Qualifacts CareLogic

Ease of Use 3.8
Customer Service 3.6
Value for Money 3.7

Verified reviewers

"The best thing about Qualifacts is their customer service orientation. While not absolutely perfect..." Read the full review

Steve

CEO in US

This information was sourced from Qualifacts CareLogic

HIPAA Compliant
Charting
Secure Messaging
Confirmations/Reminders
E-Prescribing
Initial Assessments
Medical Billing
Claims Management
Patient Portal
Document Management

This information was sourced from verified user reviews of Qualifacts CareLogic

Pros:

You can build it to meet workflows. Resources in Community are very helpful. Read more

Cons:

Reporting is limited and slow. It took a long time to set up the billing functions which hindered agency cash flow. Read more

This information was sourced from Qualifacts CareLogic

Who Uses Qualifacts CareLogic?

EHR solution for enterprise community mental health centers, psychiatry, CCBHCs, multi-location/state agencies, SUD facilities, IDD/autism agencies,...

Countries available

United States

Languages

English

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Mental Health Practice Management Software Buyers Guide

Table of Contents

What is mental health software?

Mental health software allows healthcare providers such as psychotherapists, psychiatrists, and behavioral health professionals to manage their clinical, administrative, and operational workflows. It helps with storing patient records, invoicing, billing, coding, care delivery, handling electronic claims, and scheduling appointments. The software ensures compliance with regulations and can integrate with other software tools used in pharmacies and labs.

The benefits of mental health software

Mental health software supports healthcare providers in improving daily operations and patient care. The software has the following benefits:

Reduced errors in patient records: Even a minute error in a patient’s record can lead to wrong treatment and legal implications for the provider. Mental health software helps in error-free, detailed, and accurate documentation of patients’ records to facilitate accurate diagnosis and, consequently, the right treatment.
E-prescription functionality: Mental health software helps in prescribing medications electronically. E-prescriptions are also easier to track for a healthcare practice.
Automated workflows: With the automation of tasks such as medication reviews, appointment scheduling, and billing, physicians can speed up every aspect of their practices’ administrative processes.

Typical features of mental health software

Initial assessments: Conduct initial diagnosis of a patient’s mental health for signs and symptoms of depression, anxiety, substance abuse, etc.
Treatment plans: Chart detailed plans tailored to an individual patient.
Electronic health records (EHRs): Create and store digital patient records, including medical charts and progress notes.
E-prescriptions: Digitally generate and send prescriptions to pharmacies.
Health Insurance Portability and Accountability Act (HIPAA) compliance: Set standards for protecting sensitive patient data as per HIPAA.
Appointment scheduling: Manage patient appointments and follow-ups.
Appointment reminders: Send automatic reminders to patients for upcoming appointments.
Lab integration: Integrate the tool with lab systems such as electronic medical records (EMRs) and billing systems . Physicians can send orders for lab work electronically.
Patient portal: Allow patients to access their personal health information such as lab results, medication history, and recent doctor visits. Patients can manage their appointments, make payments, and contact physicians.
Billing: Verify patients’ insurance coverage and submit claims electronically.
Practice management: Manage and perform tasks such as capturing patient demographics, scheduling appointments, billing, and generating reports.

Considerations when purchasing mental health software

Integration capabilities: Practitioners need to be aware of patients’ overall health history and medications they are already on. To achieve this, mental health software should be able to integrate with other systems at play, such as pharmacy software and laboratory software.
Specific needs and scalability: The software you purchase could come with a plethora of features that you might not even need for your practice. Therefore, it’s crucial to be cognizant of the specific requirements of your practice, such as the need for Global Assessment of Functioning (GAF) charts and psychiatric SOAP notes templates, well in advance. Additionally, as your practice expands, the software should scale with you so you don't have to buy new software.

Relevant mental health software trends

Therapy going mobile: With technological advancements and growth in smartphone use, people are increasingly relying on mobile apps for almost everything they do. This is driving medical solution providers to either complement their products with mobile apps or develop mobile-only products.
Virtual reality (VR) is assisting therapists in treating disorders: VR has already brought change to the entertainment and gaming industries. Now, with its ability to treat disorders such as schizophrenia , anxiety, depression, and phobias, it’s all set to revolutionize the healthcare industry.