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description: Page 3 - See the list of the best Knowledge Management Systems for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 3 - Knowledge Management Systems - Comparison & Reviews - Capterra Australia 2026
---

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# Knowledge Management Systems

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> Knowledge Management Systems are essential for organisations looking to capture, store, and share knowledge effectively. Knowledge management systems provide a structured approach to managing information, ensuring that valuable insights and expertise are accessible to all employees. Knowledge base software offers a centralised repository for documentation, FAQs, and best practices, enabling quick and easy access to information. Knowledge management tools facilitate collaboration and knowledge sharing, helping teams to solve problems faster and innovate more effectively. Knowledge database software integrates seamlessly with other enterprise systems, providing real-time access to critical information and enhancing decision-making processes. Whether you're a small business or a large enterprise, implementing robust knowledge management systems is crucial for maintaining a competitive edge. Explore the best knowledge management solutions tailored to meet the needs of your organisation in Australia.

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## Products

1. [Paperpile](https://www.capterra.com.au/software/1015644/paperpile) — 4.8/5 (122 reviews) — Cloud-based reference management for researchers.
2. [eXo Platform](https://www.capterra.com.au/software/136795/exo-platform) — 4.6/5 (120 reviews) — eXo Platform is a digital workplace solution with a built-in knowledge management system to leverage your most valuable assets.
3. [Faveo Helpdesk](https://www.capterra.com.au/software/147036/faveo-helpdesk) — 4.5/5 (117 reviews) — Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions.
4. [ThoughtFarmer](https://www.capterra.com.au/software/144958/thoughtfarmer) — 4.8/5 (117 reviews) — Easy-to-use intranet platform with 240+ features, fast setup, and a 90-day risk-free guarantee to connect and engage your team.
5. [Supportbench](https://www.capterra.com.au/software/155934/supportbench) — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
6. [Yext](https://www.capterra.com.au/software/140176/yext) — 4.2/5 (114 reviews) — Yext is the enterprise agentic marketing platform.
7. [EisenVault](https://www.capterra.com.au/software/148186/eisenvault) — 4.6/5 (112 reviews) — Cloud Based and On-Premises Document Management Software. Securely store and search documents. No 3rd party license needed.
8. [TOPdesk](https://www.capterra.com.au/software/127562/topdesk) — 4.4/5 (111 reviews) — Our service desk knowledge base system makes it easy for your employees to store \& share knowledge with each other and with customers.
9. [Clinked](https://www.capterra.com.au/software/156466/clinked) — 4.9/5 (110 reviews) — Clinked offers customisable client portals for businesses. Securely share files, communicate with clients and keep track of your tasks.
10. [Shelf](https://www.capterra.com.au/software/146524/shelf) — 4.8/5 (106 reviews) — Shelf is \#1 for knowledge management platform on Gartner Digital for 3 straight years providing high impact GenAI KM solutions.
11. [Nuclino](https://www.capterra.com.au/software/174926/nuclino) — 4.7/5 (105 reviews) — Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects.
12. [Helpjuice](https://www.capterra.com.au/software/130533/helpjuice) — 4.7/5 (103 reviews) — Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages
13. [Cloud Assess](https://www.capterra.com.au/software/133476/cloud-assess) — 4.7/5 (96 reviews) — Centralise training materials and performance data to promote efficient knowledge sharing and retention.
14. [Bettermode](https://www.capterra.com.au/software/178753/bettermode) — 4.7/5 (94 reviews) — Bettermode is a community-based knowledge management solution that helps you leverage crowd-sourced content and employee contribution.
15. [LogicalDOC](https://www.capterra.com.au/software/100251/logicaldoc) — 4.5/5 (93 reviews) — LogicalDOC is an intuitive and highly performant solution that offers the power of enterprise document management to mid-size companies
16. [Axero](https://www.capterra.com.au/software/129326/axero) — 4.5/5 (88 reviews) — Unlock your company’s knowledge by centralizing files and platforms in one integrated knowledge management software. AI-powered search.
17. [Groove](https://www.capterra.com.au/software/143005/groove) — 4.5/5 (87 reviews) — Reduce your support volume and increase satisfaction with a 24/7 self-serve knowledge base.
18. [ePS Pace](https://www.capterra.com.au/software/99207/ePs-Pace) — 3.7/5 (84 reviews) — ePS Pace is a cloud-hosted, browser-based print MIS/ERP system designed for commercial printing, digital printing and more.
19. [keelearning](https://www.capterra.com.au/software/189914/keelearning) — 4.6/5 (83 reviews) — Our learning management system including quiz function is intended to be mobile from day 1. This is also reflected in the usability.
20. [Thought Industries](https://www.capterra.com.au/software/142263/thought-industries) — 4.5/5 (80 reviews) — The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
21. [Schoox](https://www.capterra.com.au/software/135396/schoox) — 4.4/5 (77 reviews) — Learning management solution that helps businesses create training segments, build courses, assign tests, and track learner's progress.
22. [HighQ](https://www.capterra.com.au/software/156039/highq-dataroom) — 4.4/5 (74 reviews) — Switch on knowledge management for legal professionals with Thomson Reuters® HighQ.
23. [Zoho Connect](https://www.capterra.com.au/software/131427/zoho-connect) — 4.3/5 (73 reviews) — Improve internal communication, collaboration, and engagement while fostering a positive workplace culture through employee experience.
24. [Jostle](https://www.capterra.com.au/software/130784/jostle) — 4.4/5 (73 reviews) — More than ever, we need a place to bring everyone together and help each person succeed. That’s Jostle.
25. [UTrakk DMeS](https://www.capterra.com.au/software/215887/utrakk) — 4.3/5 (71 reviews) — All-In-One digital tool for managers : task management, knowledge center, Gemba walks, team collaboration, KPI's, audit, and coaching.

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## Related Categories

- [Content Management Systems](https://www.capterra.com.au/directory/10007/content-management/software)
- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)
- [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software)
- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30094/knowledge-management/software)
- [All Categories](https://www.capterra.com.au/directory)

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It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edb9a4a2-284d-428d-96b7-5d974506a3c4.png","url":"https://www.capterra.com.au/software/174926/nuclino","@type":"ListItem"},{"name":"Helpjuice","position":12,"description":"Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally.  \n\n- Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS\n- Instant Intelligent Search brings up the RIGHT results the first time you type\n- Advanced Analytics give you the right insight into your KB & how to improve it\n- Other features include Multi-Lingual, SSO, Custom Domain, API","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0449d12b-2ac5-423a-9bc0-f1f29f044995.png","url":"https://www.capterra.com.au/software/130533/helpjuice","@type":"ListItem"},{"name":"Cloud Assess","position":13,"description":"Cloud Assess centralises training materials, assessments, and performance data in a single platform, ensuring seamless knowledge sharing and retention. Our robust analytics highlight areas for improvement, enabling continuous learning and skill development. By keeping critical training resources accessible, your team stays informed and prepared to meet evolving business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a41deade-ea43-4709-abe6-01609e087248.png","url":"https://www.capterra.com.au/software/133476/cloud-assess","@type":"ListItem"},{"name":"Bettermode","position":14,"description":"Bettermode helps businesses build a dynamic and centralized knowledge base by leveraging crowd wisdom and the collaborative power of the employees. Create content with rich text, images, and videos, and enable customers to react, share feedback, and engage in conversations. Let your customers filter through your knowledge base and find the right content with granular filters. Organize your content in public or private Spaces, and collect insights from customers’ candid conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2097287-6f15-427a-bec2-cb086d40c254.png","url":"https://www.capterra.com.au/software/178753/bettermode","@type":"ListItem"},{"name":"LogicalDOC","position":15,"description":"LogicalDOC helps any kind of organization all around the world to gain control over document management, with a particular focus on fast content retrieval and business process automation. The solution enables teams to create, co-author, and coordinate any number of documents on a unified interface. With LogicalDOC, members can facilitate collaboration and productivity through next-generation web interface, integration into Microsoft Office and Outlook, and automatic import from shared folders.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2286de48-0749-4138-931e-92c3e57c9943.png","url":"https://www.capterra.com.au/software/100251/logicaldoc","@type":"ListItem"},{"name":"Axero","position":16,"description":"Modern workplaces need easy access to the right information. Axero's leading intranet software solves this challenge because it's designed for knowledge management. Simplify access to information and boost productivity by centralizing files in one easily searchable place, even if it lives in third-party apps, like SharePoint, Gdrive, and Box. Accelerate problem solving with our award-winning AI chatbot. Toyota, Amazon, Benjamin Moore, and Johns Hopkins are some of our partners who trust Axero as their single source of truth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c802a312-b11e-4c3b-ac43-142915e6c1f4.png","url":"https://www.capterra.com.au/software/129326/axero","@type":"ListItem"},{"name":"Groove","position":17,"description":"Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. It features a shared inbox with an email-like interface, allowing teams to organize, prioritize, and resolve inquiries efficiently. Key features include conversation assignments, collision detection, private notes, and @mentions for team collaboration.\n\nGroove also offers live chat for instant support on websites or apps, with round-robin assignment, unattended message logic, and email continuation. Its knowledge base can reduce support tickets, offering mobile access, brand control, and an embeddable widget.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.capterra.com.au/software/143005/groove","@type":"ListItem"},{"name":"ePS Pace","position":18,"description":"Transforming print management, ePS Pace is a cloud-hosted, browser-based print MIS/ERP designed for commercial, digital, wide format, and specialty printing. From precise estimating to real-time job tracking, intelligent production scheduling, and streamlined inventory management, Pace optimizes every facet of the print business. Strengthen customer relationships with a robust CRM, gain a competitive edge with integrated accounting, and access valuable insights through powerful reporting and analytics. Pace is the ultimate solution, delivering efficiency, flexibility, and profitability, keeping businesses at the forefront of the ever-evolving print industry.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c34b80e3-72c5-4f39-a295-3a17e9bb4c68.png","url":"https://www.capterra.com.au/software/99207/ePs-Pace","@type":"ListItem"},{"name":"keelearning","position":19,"description":"keelearning is a learning management system and elearning platform that offers you everything you need to compile and manage virtual learning content, train your employees regardless of location, and track learning activities. The autotranslate feature translates your e-learning content into your desired language at the touch of a button. Reach all employees, whether on desktop PC, tablet and via app. Access doesn't even require an email address. With the constantly growing free course library, you get a variety of editable courses & templates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/79d2b623-4dbd-48f1-b94d-30afdc115666.png","url":"https://www.capterra.com.au/software/189914/keelearning","@type":"ListItem"},{"name":"Thought Industries","position":20,"description":"Consolidate your distributed knowledge base into a single, comprehensive solution from which you can train, onboard, and certify your customers. The Thought Industries award-winning platform brings documentation and training management into a single interface. Create, manage, and distribute content and courses across the customer lifecycle to ensure adoption, retention, and continued advocacy. Discover your enterprise's full potential!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85b12ba7-85db-4b5a-91a4-f9248aaec43e.png","url":"https://www.capterra.com.au/software/142263/thought-industries","@type":"ListItem"},{"name":"Schoox","position":21,"description":"Schoox is the first AI-powered workplace learning platform engineered to transform your frontline teams into valuable employees who have the skills to drive business growth. Our platform moves beyond standard training, turning L&D into a powerful engine for better performance by connecting your programs to measurable business outcomes. \n\nSchoox is your AI co-pilot for smarter learning and development, leveraging advanced technology to map the skills that matter for each role to relevant content and training plans. With dynamic, mobile-first training in dozens of languages and features like gamification and microlearning to boost employee engagement and performance, Schoox helps you scale learning across your organization and turn skilled employees into a strategic advantage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69caef54-027b-476f-b162-ccd7ec1236b3.webp","url":"https://www.capterra.com.au/software/135396/schoox","@type":"ListItem"},{"name":"HighQ","position":22,"description":"HighQ’s modern, adaptable, and continuously-learning legal workflow platform delivers an open and scalable foundation, embedded machine intelligence and analytics, and smart integration points with firm-critical applications. 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With Connect, users can hold real-time discussions, share ideas, create collaborative team spaces, recognize & appreciate each other's work, manage work plans, build a knowledge base, publish customized apps, contact the right people, manage schedules with events, & more.\nConnect also provides a community option to collaborate with partners, clients, or other players.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0c6c319-5f9e-4373-9776-fe92060cfe20.png","url":"https://www.capterra.com.au/software/131427/zoho-connect","@type":"ListItem"},{"name":"Jostle","position":24,"description":"Jostle’s employee success platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere, anytime. 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