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description: Page 2 - See the list of the best Telephony Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 2 - Telephony Software - Comparison & Reviews - Capterra Australia 2026
---

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# Telephony Software

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> Telephony software automates the electronic transmission of voice and data, often to improve call centre efficiency. Business telephony systems allow all types of organisations increased flexibility in managing their incoming and outgoing call options as well as a variety of fax and data features. In addition to optimising an organisation's internal operations, Telephony solutions also offer expanded outgoing capabilities, providing an infrastructure for call centre management, help desk operations, predictive dialling applications, Customer Relationship Management (CRM) features and telemarketing software.

Find the best telephony system for your organisation in Australia.

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## Products

1. [MiVoice Business Solution](https://www.capterra.com.au/software/140996/MiVoice-Business-Solution) — 4.2/5 (283 reviews) — MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.
2. [CloudTalk](https://www.capterra.com.au/software/182004/cloudtalk) — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based telephony software for sales and customer service teams. Start your FREE 14-day trial today\!
3. [VICIdial](https://www.capterra.com.au/software/135842/vicidial) — 4.7/5 (264 reviews) — Open source call center software w/ outbound predictive dialer. Also handles inbound \& manual calls as well as email and web chat.
4. [Genesys Cloud CX](https://www.capterra.com.au/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Streamline and simplify your business communications in the cloud with the Genesys Cloud CX platform.
5. [RingCX](https://www.capterra.com.au/software/154951/ringcentral-contact-center) — 4.2/5 (254 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
6. [Ooma Office](https://www.capterra.com.au/software/174109/ooma-office) — 4.4/5 (248 reviews) — A flexible, agile, and simple cloud VoIP telephony system that enables any business to work, collaborate and connect from anywhere.
7. [Zoom Phone](https://www.capterra.com.au/software/208535/zoom-phone) — 4.5/5 (244 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
8. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (224 reviews) — JustCall's Telephony solution is rated \#1 For SMBs and trusted by 6000+ customers. Make, receive phone calls and SMS from any device.
9. [Telnyx Suite](https://www.capterra.com.au/software/173804/telnyx) — 4.8/5 (195 reviews) — Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network.
10. [Intermedia Unite](https://www.capterra.com.au/software/181373/unite) — 4.7/5 (188 reviews) — Connect teams and customers in one place with Intermedia Unite®—an AI-powered platform unifying voice, video, chat, and collaboration.
11. [PhoneBurner](https://www.capterra.com.au/software/134672/phoneburner) — 4.8/5 (176 reviews) — Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster.
12. [CallRail](https://www.capterra.com.au/software/141829/callrail) — 4.5/5 (173 reviews) — CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize
13. [Bird](https://www.capterra.com.au/software/160795/messagebird) — 4.4/5 (157 reviews) — Making business communications feel as natural as communicating with friends.
14. [CallTools](https://www.capterra.com.au/software/149510/call-center-software) — 4.8/5 (155 reviews) — Cloud-Based Inbound and Outbound Call Center Software, Call Tracking and Voice Broadcasting with In-House Support.
15. [Emitrr](https://www.capterra.com.au/software/215815/emitrr) — 4.8/5 (146 reviews) — Customer engagement solution that enables local businesses to communicate effectively via text messaging and automation tools.
16. [TenFold](https://www.capterra.com.au/software/144586/tenfold) — 4.7/5 (143 reviews) — CTI for Sales \& Contact Center - Improve Customer Experience \& Productivity
17. [UJET](https://www.capterra.com.au/software/164070/ujet) — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
18. [Acefone](https://www.capterra.com.au/software/198347/acefone) — 4.6/5 (135 reviews) — No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
19. [Intulse](https://www.capterra.com.au/software/161865/intulse) — 4.4/5 (132 reviews) — SMBs w/ 10-100 users save money \& time with the Intulse cloud VoIP services. BYOD or buy/rent phones. Softphone. 100% US support.
20. [Bandwidth](https://www.capterra.com.au/software/167939/bandwidth) — 4.5/5 (131 reviews) — Bandwidth provides APIs that make it easy to embed voice calling, text messaging, and 911 access into software and applications.
21. [XCALLY](https://www.capterra.com.au/software/136894/xcally) — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
22. [LoopUp](https://www.capterra.com.au/software/168543/loopup) — 4.6/5 (126 reviews) — LoopUp gives multinationals one global provider for Teams Calling, simplifying management and support worldwide.
23. [Nextiva Contact Center](https://www.capterra.com.au/software/145004/nextiva-call-center) — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
24. [Mango Voice](https://www.capterra.com.au/software/1027920/mango-voice) — 3.7/5 (109 reviews) — Mango Voice is an enterprise-grade VoIP phone system based in the cloud.
25. [ZIWO](https://www.capterra.com.au/software/171265/ziwo) — 4.7/5 (108 reviews) — ZIWO | Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.

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## Related Categories

- [Business Phone Systems](https://www.capterra.com.au/directory/31101/business-phone-systems/software)
- [Unified Communications Software](https://www.capterra.com.au/directory/31035/unified-communications/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Cloud PBX Software](https://www.capterra.com.au/directory/31102/cloud-pbx/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30084/telephony/software)
- [All Categories](https://www.capterra.com.au/directory)

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LoopUp offers a single and consistent global solution, combining design, deployment, service delivery and support – provided globally and all integrated with Microsoft Teams.\n\nLoopUp is headquartered in London with operations around the world. We deliver solutions across Operator Connect, Direct Routing, Bring Your Own Carrier, and SIP trunking to meet a wide range of enterprise telephony needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/86318b9d-03f8-4189-a279-bc57be685bd2.png","url":"https://www.capterra.com.au/software/168543/loopup","@type":"ListItem"},{"name":"Nextiva Contact Center","position":23,"description":"Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. \n\nThe platform provides real-time analytics, customizable dashboards, and intelligent routing to connect customers with the right agents. Journey orchestration tools ensure seamless bot-to-agent transitions. Outbound dialing is enhanced with DID management, TCPA guardrails, and lead filtering. Workforce tools include quality monitoring, scheduling, and coaching.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.capterra.com.au/software/145004/nextiva-call-center","@type":"ListItem"},{"name":"Mango Voice","position":24,"description":"Mango Voice is an enterprise-grade VoIP business phone system based in the cloud especially designed for phone systems needs of small and medium businesses.  Whether you are at the office or on the go, Mango gives you the tools you need to engage customers on a whole new level.  Best VoIP phones for small business!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd2eaf59-7ff1-41eb-aab1-acd606eeb507.webp","url":"https://www.capterra.com.au/software/1027920/mango-voice","@type":"ListItem"},{"name":"ZIWO","position":25,"description":"ZIWO is an omnichannel cloud contact center software (CCaaS) built to simplify customer communication through voice, WhatsApp, and SMS, accessible from one intuitive interface. Designed for service, sales, and support teams, ZIWO enables businesses to manage customer interactions efficiently across multiple languages and regions. \n\nWith local telecom connectivity in 145+ countries, including full coverage across the GCC, companies can instantly scale their presence with local numbers. ZIWO offers ready-to-use plugins for major CRMs and integrates with any third-party system through its open API framework. It supports both in-office and remote teams, helping businesses deliver clear, consistent customer experiences across channels. \n\nZIWO is a telephony system that is ideal for organizations looking to enhance call quality, streamline operations, and expand reach without complex infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.capterra.com.au/software/171265/ziwo","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/30084/telephony/software?page=2#itemlist","numberOfItems":25}
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